
Black Lion Heating, Air Conditioning, & Electrical
About us
The team at Black Lion Heating & Air Conditioning has provided residential HVAC services for over 20 years in the Pacific Northwest. We are committed to delivering the Best Service and Value for those seeking to Replace, Repair or Maintain their Home Comfort System. Please Contact Us Today for a Free In-Home Consultation.
Business highlights
Services we offer
Heating & Air Conditioning Installation & Repair. Residential electrical services. Water Heaters, Heat Pumps, Indoor Air Quality, & Natural Gas Fuel Piping.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 37
Assorted photos uploaded by Black Lion Heating, Air Conditioning, & Electrical
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
7% | ||
2% | ||
1% | ||
3% |
Filter reviews by service
"Thank you for choosing Black Lion!"
We had Black Lion Install a high efficiency gas furnace last year and were very satisfied with their work. When we were looking at installing an air conditioner this year we again went with Black Lion. Their prices are honest and fair. Having bid out both years, we determined that Black Lion was more honest and consistent with their estimates. Other companies we sought bids from supposedly had 20 percent sales but greatly increased their initial costs before the discounts were applied. The final bids were in line with what Black Lion offered without any sale. The cost for changing out an electric furnace to a high efficient gas furnace last year and installing the air conditioner with new thermostat this year was 11,000. Black Lion staff is punctual, efficient, professional and does great work.
"Thank for the excellent review! We appreciate your business."
Called around to confirm their assessment - every HVAC person said the tubing was crap and they only did replacements. Had Black Lion give me a new estimate, which was 1/2 of anyone else (one guy quoted me $20K sight unseen and said anyone who came in cheaper had no idea what they were doing - suffice to say I did not choose them).
The crew was fantastic, especially as the project became one of those nightmare projects. Every time they opened a wall or ceiling, they found another unexpected scenario that they could never have anticipated. Tubing snaked a different way than they had anticipated. The house construction made certain approaches more difficult or destructive. At every step they stopped and explained the problem and potential options. I never felt pressured for any solution, and they took my questions and suggestions seriously. Every conversation was one of objective options and trade-offs, but with no pressure.
As the project started to grow, I contacted their office and asked how the unexpected additional work would affect their quote. Their response: The quote is the quote. If time/labor goes over, that's on us and the price stays the same. What an awesome approach, so much different than many other contracting companies.
At every step they also took extraordinary care to make sure our belongings remained undamaged. They carefully kept every piece of ceiling, support, screw, nail, everything so they could put it back later exactly the same.
When the project reached a point where I was facing a complete bathroom remodel in order to yank our some hard to reach tubing (the bathroom had been remodeled around the unit), we stopped and re-considered and they suggested just removing the tubing and then install ductless units. This way I didn't have to worry about replacement in hard-to-reach areas (this was on Day 2). Either way they would continue to yank out the defective tubing, and in the meantime I talked with their estimator Kevin about options. When I had to leave for an appointment and said I wouldn't be free until 10pm, Kevin directed me to Ben, the owner, who talked with me for an hour late at night explaining the various equipment options, how it would affect the project and my house, everything. Never once did he pressure me to add on to the job - he said they would do it either way, no problem. I decided to switch to the ductless units and all they charged me for was the equipment cost - labor stayed the same even though the project is going an extra day.
Overall, the service at their head office and their work crew was phenomenal. Communication was excellent, and thoughtfulness and consideration of the work crew was great. They also warranty both equipment and labor (labor for 1 year, but if I continue annual maintenance with them they'll warranty labor up to 12 years - no commitment).
Hopefully I'll never need HVAC work again but if I do this will be the only company I'll call.
"We really appreciate you taking the time to write such a thorough and complimentary review."
"We appreciate your business!"
"Thank you for choosing Black Lion!"
"Thank you for choosing Black Lion!"
"Thank you for your business!"
"Thank you for your business!"
"Thank you for your business!"
"Thank you for choosing Black Lion."
"We appreciate your business!"
"Thank you for choosing Black Lion."
"Thank you for your business!"
"Thank you for your business!"
"Thanks so much for choosing Black Lion!"
"Thank you for your business!"
"Thank you for your business!"
"We appreciate your business!"
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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