The team at Black Lion Heating & Air Conditioning has provided residential HVAC services for over 20 years in the Pacific Northwest. We are committed to delivering the Best Service and Value for those seeking to Replace, Repair or Maintain their Home Comfort System. Please Contact Us Today for a Free In-Home Consultation.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Installation & Repair. Residential electrical services. Water Heaters, Heat Pumps, Indoor Air Quality, & Natural Gas Fuel Piping.
Description of Work: A/C unit was installed, the installation team was professional and the install was clean. After the guys left the A/C did not work, nor did the furnace which was fine before hand. I called to have them come back and get it all working, they said they would schedule it and call me back. No response. I called the next day, same thing. No response. I called and left a voicemail the next day. I called and talked to someone the following monday, they apologized and swore I would be hearing back that day. No response again. It was getting cold and we needed out furnace so I called and had another company fix the system. Weeks later Black Lion called me saying there was a balance I owed them. I offered to subtract the cost of the repair and pay them the balance. They yelled at me on the phone and said they were sending me to collections. This is the first thing they actually followed through on and I am currently fighting the collections company to avoid paying them more than I owe.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,500
Response from Black Lion Heating, Air Conditioning, & Electrical
[Member name removed], Yes you are correct you have to pay for the products you purchased from us. After several attempts to collect the remainder balance, you fabricated a story. You never did call, or email to say it was not working. You have not provided any evidence to support your claim. Therefor further action was necessary. Thank you for your business. Ben Ward
Donald M.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
We appreciate your business!
daniel J.
11/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
unknown
Description of Work: Installed hot water tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$799
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business, we truly appreciate it.
Ml B.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for choosing Black Lion.
jeffrey C.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: date of service 10/12/2015 cost of service $149
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you!
Mohamed K.
11/2015
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: tune up furnist
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
PATRICK M.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They completed our annual tune up of our furnace. We were happy with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business!
Eric H.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for choosing Black Lion!
Patric B.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Technician arrived punctually as agreed, proceeded to assess the old furnace, cleaned 4 filters and advised of a missing control and what to do about it; at my request discussed life projection of current NG furnace; was offered an annual service contract. This was well worth the cost and time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Black Lion Heating, Air Conditioning, & Electrical
Thanks for the great review. We appreciate your business.
Juliana F.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for choosing Black Lion!
Barbara B.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: |great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you!
Misty B.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Performed furnace check, tune-up and replaced filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business!
Sara S.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business!
niyati D.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: professional, able to justify the problem. will chose them if needed in future.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you, we look forward to doing business with you again in the future!
Gary E.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Yearly maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business!
Martin L.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: they cleaned and inspected the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you!
Margo S.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you!
Sherry B.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business!
James W.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for choosing Black Lion!
Shelton R.
11/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
unknown
Description of Work: Install hot water heater. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$799
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business!
Dave M.
11/2015
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They were booked out for about a month for furnace cleaning but it was the busy season for furnace work I would guess. They were flexible when I had an issue come up in my schedule and rescheduled me for the next week.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business!
kelly D.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: A typical annual furnace check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for your business.
Anita C.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for choosing Black Lion!
Jason M.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Furnace service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black Lion Heating, Air Conditioning, & Electrical
Thank you for choosing Black Lion!
Silva N.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
well
Description of Work: inspection
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Black Lion Heating, Air Conditioning, & Electrical
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Fireplaces,
Natural Gas Lines
FAQ
Black Lion Heating, Air Conditioning, & Electrical is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Black Lion Heating, Air Conditioning, & Electrical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Black Lion Heating, Air Conditioning, & Electrical offers free project estimates.
Yes, Black Lion Heating, Air Conditioning, & Electrical offers eco-friendly accreditations.
Yes, Black Lion Heating, Air Conditioning, & Electrical offers a 5% senior discount.
Yes, Black Lion Heating, Air Conditioning, & Electrical offers emergency services.
Yes, Black Lion Heating, Air Conditioning, & Electrical offers warranties.
Black Lion Heating, Air Conditioning, & Electrical offers the following services: Heating & Air Conditioning Installation & Repair. Residential electrical services. Water Heaters, Heat Pumps, Indoor Air Quality, & Natural Gas Fuel Piping.