This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Family owned & operated. Harley Exteriors is the home improvement company that residents of Seattle, Bothell, Everett, and any nearby area can trust to provide attractive, durable materials and reliable installers at an affordable price. Whether you need new windows for your home in Tacoma, or you’d like a roof replacement for your house in Bellevue, Harley Exteriors offers superior products and installation experience to upgrade your home and make it a more comfortable, livable space. We’ve earned an A+ rating with the Better Business Bureau, and have been honored with the First Security Bank Achievement Award for outstanding customer service. Visit us at www.harleyexteriors.com.
Description of Work: Replacement of windows and back door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey S.
09/2023
5.0
replacement windows
+ -1 more
Great job.
Description of Work: Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary H.
05/2023
5.0
replacement windows
+ -1 more
Job well done.
Description of Work: Job well done on our window window installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy W.
08/2022
5.0
replacement windows
+ -1 more
Love the windows!!
Description of Work: New window replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack M.
07/2022
5.0
replacement windows
+ -1 more
Very well, very professional.
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary T.
05/2022
5.0
replacement windows, doors
+ 0 more
Excellent
Description of Work: bay windows
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,000
Janet V.
10/2020
5.0
replacement windows
+ -1 more
Windows installation
Description of Work: Windows installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163
George. T.
05/2020
2.0
replacement windows
+ -1 more
window replacement
Description of Work: Sleazy sales process. Would not waste time with them.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$50,000
Lakshmi R.
02/2020
1.0
replacement windows
+ -1 more
window replacement
Description of Work: The person who came home measured 90% of the windows, asked where my wife is etc before finishing it off. He said he cannot continue the measurement and *will not* show me what products they had and offer unless “all decision makers” were home. He was condescending and said it was a waste of his time. He expects customers to make decisions to spend $20,000+ on the spot because we’d be “wowed” by his presentation. That was completely unprofessional and if anything he could’ve asked me that 30 minutes earlier when he came home. I had one such experience a few years ago (different company) and wasted 5 hours of my time with my spouse before the high pressure sales guy left the home. He would’ve done exactly the same to us. Never
Rating Category
Rating out of 5
professionalism
1.0
Response from Harley Exteriors Inc
Hi [Member Name Removed], all of our booking agents ask to make sure both home owners will be present during the presentation. With spending that amount of money for a high quality and nice looking product we want to make sure that all decisions are agreed upon initially by all the homeowners. I'm the social media manager here at Harley Exteriors. Feel free to contact me if you have any more questions or concerns. Thanks! - Cameron
ReAnn A.
03/2019
5.0
roofing
+ -1 more
It was done in less then a week.
Description of Work: We had a new roof replaced on our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,385
Roland B.
09/2018
5.0
replacement windows
+ -1 more
Very professional and effecient
Description of Work: Window Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jonathon G.
10/2017
5.0
roofing
+ -1 more
Better than expected.
Description of Work: Met this company at an event in downtown Puyallup. Contracted with them to replace my roof. Even with a few last minute changes to meet HOA requirements, the team at Harley Exteriors handled the changes quickly and professionally, and now we love our new roof!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon M.
07/2017
5.0
roofing
+ -1 more
It was a brand new roof.
Description of Work: We had them do our roof.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Response from Harley Exteriors Inc
Thank you for taking the time out of your day to give us a review, we appreciate it!
Kelly C.
07/2017
4.0
replacement windows
+ -1 more
They did a good job.
Description of Work: They installed windows in my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Harley Exteriors Inc
Thank you for taking the time out of your day to give us a review, [Member Name Removed]!
Steven K.
02/2017
5.0
replacement windows
+ -1 more
See above comments
Description of Work: Recently my wife and I had 2 - 36” x 48” windows in our garage and laundry room replaced by Harley Exteriors. This was not the first time we have had Harley Exteriors replace windows. Back in June of 2012 we had a 10’ x 6’ window replaced, two - 8’ sliding doors replaced and three - 36” x 48” bedroom windows replaced. Our experience was unbelievably great on both occasions. The installers were on time, they kept us informed as to the process and made sure that if we had questions they were answered. They finished the installation quickly and in less time than we were told it would require. They left our home clean and dirt free. Additionally, during the last installation of the two small windows, the installer pointed out to me an area above the laundry room window that could potentially be a problem if not repaired. I would highly recommend Harley Exteriors to all my friends and family if they are planning to replace any windows. The quality of the windows are great and the installation team and sales staff are first rate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Harley Exteriors Inc
We're so glad to hear about your positive experience with Harley Exteriors. Thank you very much for leaving a great review. We hope you enjoy your new windows! We are pleased to be able to serve you with your home improvement needs. Have a great day!
Karyn F.
06/2016
4.0
replacement windows
+ -1 more
unknown
Description of Work: They installed 2 sliders and kitchen window over sink area. They were professional, courteous and neat. The only problem was they were not the style we ordered and had to come out and reinstall the correct style of windows at a later date. The bottom line is that I would recommend them to others and use them myself again in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Helene C.
05/2016
1.0
replacement windows
+ -1 more
n/a
Description of Work: We have told them repeatedly we are not interested in their services, however they continue to call us almost daily. I will be blocking their number. They are hard sales pitch, and harassing.
Rating Category
Rating out of 5
professionalism
1.0
ANNE V.
11/2008
5.0
replacement windows, doors
+ 0 more
We filled in cards at the Home & Garden Show. Five companies called us immediately, and we interviewed four different companies in one week. All offered free estimates (their prices were all high and about the same) and said if we signed today we would get 10% off because we went to the show. We originally chose another company, but Harley offered us a more competitive price. We actually liked Harley's window design best and felt most comfortable with the salesperson. The salesman, Rob Silva, was professional and courteous. He listened and responded well, giving us the information we needed to make our decision. Their contact people kept in touch with us before the work began, scheduled the date and answered our remaining questions. Justin, Jordan, and Jim removed and disposed of the old and installed the new windows and door quickly and professionally, and cleaned up in seven hours. They did a very good job. The windows look beautiful, and we would definitely use their services again.
Description of Work: Replaced three medium-sized sliding windows, two large picture windows, sliding glass door, and four sliding windows in the basement. Replaced all ten windows with sliders. All old windows and doors were aluminum, replaced with vinyl.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Harley Exteriors Inc
Thank you for choosing our company. We enjoyed working with you! Also, we are pleased to hear that you would choose our company again for your future home improvement projects. Hope you love your new windows and door!
Ann R.
10/2008
3.0
replacement windows, doors
+ 0 more
It started off ok, but then the salesman became kind of pushy. He gave us a "Home Show discount," but in the end, it seemed like the initial prices were inflated, so the end price was not that great. AND after we spent about 3 hours laying out the plan, he told us that we could only get that price if we signed up right then and gave him a substantial down payment check. At that point, the high pressure got to us and we signed up. We had another estimate the next day, saw that Harley's prices weren't that great, and canceled the work. All in all an unpleasant experience. The salesman that came was not one of their regular salesmen. He said he was filling in as they were so busy.
Description of Work: We got an estimate for replacing nearly all of the windows in our two-story 2700 sq ft house. We wanted to change one large window into a French door. Add one small window to a bedroom. Replace the sliding door and greenhouse window.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$30,000
Elizabeth A.
07/2008
5.0
replacement windows, doors
+ 0 more
They came early to do the work by nine days too early. They were a little pricey. The workers were very professional and pleasant. He cleaned up well when he was done with the work.
Description of Work: They came out and replaced sixteen windows and a door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Harley Exteriors Inc
We are glad you thought our installers were professional and pleasant. We pride ourselves in our customer service. We hope you recommend us to your friends and family. We also hope to work with you again for any of your future home improvement projects!
Paul S.
04/2008
5.0
replacement windows
+ -1 more
Their representative, Shane, met with us in our home and provided estimates for 3 different sets of windows we were considering replacing. He provided us with his personal email address in case we had additional questions. I emailed him with some questions and he responded by phone within an hour, and visited us again to finalize the deal. Work was to begin in about 3-4 weeks. About 3 weeks later, we were contacted by Robin, who would be in charge of the installation. She was always friendly and helpful. She coordinated with our roofer, since some of the windows are just above the level of our carport, and there have been issues with the seal of the carport's membrane roof just below the window level. The installation crew was on time, clean and friendly. We were pleased with the quality of the installation, particularly with the large basement window, in that they had to replace some rotten wood adjoining the window opening.
Description of Work: Harley replaced 12 old aluminum-frame single-pane windows, including 1 large (approx 4' x 4') and 5 small picture windows, 1 large (approx. 3' x 5') basement window, 4 large openable windows (each approx. 2' x 5'), and 1 small openable window (approx 2' x 2'). All windows were replaced with their Olympic vinyl double-pane windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Response from Harley Exteriors Inc
We enjoyed working with you and helping with your home improvement project! Hope you love your new windows.
Mary H.
01/2008
4.0
replacement windows
+ -1 more
The installers showed up and were prompt, courteous and very pleasant to work with. We had some minor complaints about split siding, but when we contacted them they promptly came and took care of the problem. We were missing a special lock for the sliding glass door and they have scheduled a date to return and install. Once the lock has been installed I believe that we have received an excellent product and the experience was a good one.
Description of Work: Installation of double pane vinyl windows.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Response from Harley Exteriors Inc
We are more than happy to help fix any problem you have with your windows! We're glad we got to work with you and help with your home improvement project. Hope you choose us for your next home improvement project.
Pam S.
12/2007
2.0
replacement windows, doors
+ 0 more
Slow and sloppy. I began working with Harley in June but the windows weren't installed until the end of Oct. The initial estimator didn't account for potential structural issues by replacing a window & a door with 2 sliding doors which required someone else to come out. A few days before the installation, I was informed that the windows had never been ordered due to confusion about the concrete cutting. This was resolved & install set for early Nov. Upset, I asked the president of the company to call me but he never called. A week later, the install date was moved up a week to the end of Oct. Day 1, they only worked 4 hrs & had to rush to complete the rest of the job. The installers were sloppy & badly gouged the interior wood trim on almost the windows. One sliding door, they damaged the trim (which was replaced) and ruined the wall paint. On the exterior, caulking was applied haphazardly and now I have to have the house painted around all the window/door openings.
Description of Work: Replaced 12 windows and a sliding door in the house, converted one regular door to a sliding door, and one bedroom window to a sliding door. Some concrete cutting was required which required hiring a concrete cutter.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$23,000
Jen D.
07/2007
5.0
replacement windows
+ -1 more
Fantastic- They were on the ball and their customer service is excellent.
Description of Work: We had 5 Large windows in our home replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,200
Response from Harley Exteriors Inc
We are glad you had a great experience with us. We take pride in our customer service. We hope you love your new windows and will choose us for your next home improvement project!
SHERI G.
09/2005
4.0
replacement windows
+ -1 more
THE JOB WAS WELL DONE, FAST AND EFFICIENT. YOU DO NOT PAY THE COMPANY UNTIL YOU ARE SATISFIED WITH THE WORK DONE WHICH IS A NICE FEATURE. THE JOB WAS COMPLETE IN TWO DAYS THE INSTALLERS WERE CAREFUL TO KEEP CARPETS AND FLOORS CLEAN AND PROTECTED WHILE THEY WORKED AND ALL MESSES WERE CLEANED WHEN FINISHED. I NEVER KNEW THEY WERE THERE. EXCEPT, OF COURSE, BY MY NEW, BEAUTIFUL WINDOWS.
Description of Work: WE HAD COMPLETE EURO VINYL WINDOW REPLACEMENTS BY HARLEY EXTERIORS. THIS INCLUDED A TOTAL OF 22 WINDOWS AND SCREENS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Harley Exteriors Inc
We are so thrilled to hear that you love your new windows! We make sure our customers are completely satisfied with their projects and will do everything we can to help. Hope you choose us to help with your home improvement projects in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Roofing,
Egress Windows,
Skylights
FAQ
Harley Exteriors Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Harley Exteriors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa