Harley Exteriors Inc

It went very punctual very neat and clean and the windows were above my expectations 14 of them

The salesman stayed for over 2.5 hours until I had to cut him off and ask him to go! He started out nice enough but then started talking to me like it was a lesson and making me respond to a bunch of “questions” that were part of his pitch. When I started to see that their product wasn’t right for me (ie all hardware is white, no other options). He kept saying “so I hear you saying that you’d be interested if the price was right” ... and I had to get quite forceful saying no, it just wasn’t the right product and he kept trying to sell me on a new pricing deal and get me to agree to the work - even trying to hand me a pen and contract! He had another guy with him who was in training and it became increasingly uncomfortable as I tried to get him to finish and leave my home. It was awful.

The high pressure sales pitch can be overwhelming. That same pressure is also used to change schedules, avoid doing a complete job. The crew was great but sales and management have no idea, in my opinion, on how to interact with customers or potential customers without being condescending or just plain threatening. My advice is to stay as far away from this company as possible. Don’t get coerced into overpaying for a product or services readily available elsewhere. I had not considered writing a review but recent interactions with Harley have become very adversarial, no one should have to experience that after paying 10’s of thousands of dollars. At least they are consistent.

We had an excellent experience, start to finish! We met with their sales representative, who was very thorough and helpful. We did not feel pressured to commit to any more of a project than we needed - about 5 windows replaced due to mold accumulating between the double panes. They were more than willing to meet with us in the evening and on weekends which was extremely helpful because we both work. They were able to schedule the work in a timely manner and it was executed professionally - the crew was on time, polite and cleaned the site when complete. They protected our floors and walls and other than brand new, beautiful windows you'd never tell they were there. I was happy to hire a local company and would absolutely hire them again if/when I need windows replaced.

We got new windows from Harley exteriors November 2019. They were quick friendly and thorough, we love our new windows and would return to them for future projects.

work went ok but communication was lacking. they did extra work without getting it approved first or showing me why. They did not do the job which was quoted and charged a huge premium on the extra work.

My wife & I recently embarked on a major remodel project of a 60-year-old farmhouse, which had been vacant for quite some time. We came upon the Harley Exteriors booth at the 2019 Skagit County home show & scheduled an estimate for new windows. The sales person provided a very through presentation complete with samples of their product and also competing suppliers. We had quite a bit of remodel work to accomplish before window installation so we pushed the order out a few months. Our assigned Harley Exterior project manager kept in touch regularly and worked with us to order the new windows and installation to our schedule. The order process and measurement of the windows all went very smoothly and the installers arrived on the scheduled date. Installation went better and more efficiently than I expected so I was quite pleased with the entire process. The new windows look and operate great. We are quite pleased with our Harley Exteriors windows. .

We Harley exteriors do our windows. We had had several neighbors that had used them and were impressed by the work so we gave them a call. The sales guy was great and very knowledgeable. We were able to find a good price and we didn’t feel pressured. The windows have been great and we were hoping to do our roof, but were still working on that. Very good windows so far!

informative. They came out to our house to walk through options. They worked with us until we found what we liked and then worked with us to get the best price and financing. Installation was perfect. When we got home from work, the new windows were in and you would never have known anyone was even there that day. The work area was absolutely clean. We love how the new windows really open up our home and even with weeks of temperatures in the 80’s, our house feels cool when we get home. With our old windows, the house would be so hot and take hours to cool back down. I look forward to a warmer house this winter as well. When we replace the upstairs windows, we will go back to Harley Exteriors without question.

The sales person laid out our options and explained everything to our satisfaction. The installers completed the job on time. They very conscientious and made sure they keep things clean, and did not leave until I inspected and operated every window. The completed install looks very good and the windows work very well.

Harley Exteriors did a wonderful job on my roof. Everyone that I have dealt with at the company has been pleasant and wonderful. The men who came to my home and did the roof were fantastic. They made sure everything was covered, and left my home and yard clean. I would hire them back to do anything in my home. I would recommend Harley Exteriors to anyone. They are simply wonderful

Before I get into my positive review I want to echo the various folks saying that this company is pushy. They are pushy. We had to tell our salesman 5 times that we didn't want financing. However, I am more impressed with their work than I was upset about pushy sales reps. We had the most amazing experience with Harley exteriors. They replaced our windows for us and I couldn't be happier with their work. They did it all in one day and it's crazy how big of a difference it made! Not only in appearance but in comfort. We can actually open our windows now. Anyhow I highly recommend them if any of y'all need any roof or window work done.

Harley installed our new windows for us and we couldn't be happier. The window quality is great and we liked being able to see the difference the new windows would make before we committed to buying them. Installation was fast and the team was pleasant and competent. We liked being able to schedule installation around our schedule. We were happy to pay for quality windows knowing it increased the value of our home and that the warranty covers the product while we're in our home.

Harley exteriors did my roof a couple years back. No problems, easy installation and a great warrenty. My neighbors ask and about my roof because it still looks pretty new. Theyve been helpful every step of the way

Harley Exteriors did a wonderful job on my roof. Everyone that I have dealt with at the company has been pleasant and wonderful. The men who came to my home and did the roof were fantastic. They made sure everything was covered, and left my home and yard clean. I would hire them back to do anything in my home. I would recommend Harley Exteriors to anyone. They are simply wonderful

Harley exteriors did my roof about a year ago. Some measurements got messed up, but overall I'm satisfied. I've been around construction and home improvement so i know how that can go. Installation was great, quick and the cleaned up everything. The warranty was just an added bonus. Definitely check them out if you're looking to replace your old roof

We met harley exteriors at the Seattle home and garden show. Our windows were older and we also wanted to expand our window size to accommodate our view and natural light. Curtis, our sales rep was very knowledgeable and helped us out a lot. We had had another window company out a year before and were not impressed. The installers came out and were very clean, professional and friendly. The only hold up was dealing administratively. We are still working on finishing up a couple details. The windows are wonderful and we would definitely recommend Harley exteriors.

Had windows replaced a year ago. They did an great job and were very punctual about time! They were a little pushy, but its sales so my husband and I knew what to expect. Give them a call if you want to replace your windows.

We had Harley Exteriors re do our roof. The experience that we had with them was great. The estimator that came out was very nice, and spent hours with us to make sure that all of our questions were answered. The men that put the roof on were professional and polite. The whole thing was done a lot quicker than we expected. The guys cleaned up everything, including some debris from a tree, and left the work area spotless. Our new roof looks great, and we are looking forward to the winter.

The crew that showed up worked very hard and had the old roof torn off very quickly. Bushes were covered and clean up was done well. We did have a small leak around a freestanding gas fireplace and that was taken care of the next day.

Harley exteriors has always been very kind and polite. When installation happened they were tidy quiet and quick. They were done in one day and it was quicker than I thought it would be. We found Harley exteriors online after deciding we needed new windows. Our house is 70 years old and had rotting and was pretty bad. We decided to replace, rather than repair. We live off a busier road and the quietness was definitely an added bonus.

My wife met Harley exteriors at the island county fair. We built our house and about 20 years later the shingles began coming apart and leaking began to happen. The sales rep came out with some examples of the roof we were hoping to purchase and we eventually settled on a price and it comes with a 40 year guarantee. After the shingles were delivered, it took about a week and a half to begin the install. The crew was really good at making adjustments and trying their best ot get the job doe correctly. The crew also covered up or landscaping as not to damage our yard work. So far, the roof is performing as we knew it would. We would recommend Harley exteriors. The employee's are perhaps the biggest reason.

We were so pleased with our experience with Harley Exteriors. Our installers were very kind, quick and courteous. Our new windows have drastically improved the insulation in our house. We noticed the biggest difference in the summer from the sun beating through our west facing windows. The other major benefit has been the sound reduction. We live very close to a gun range which often sounds like nightly fireworks. We hardly notice the sound at all now.

My grandson used to work at Harley exteriors so when I needed a new roof I gave them a call. The sales rep, Jeff came out and was very nice and knowledgeable. He even went up into my attic and took pictures. The installers did a great job of not just cleaning up, but being quick and efficient. They were gone before I knew it. I’m still waiting on some awnings to be picked up, but other than that everything is going great with the roof.

The estimator came to my house and asked if my wife would be joining. No. She doesn't care about this sort of stuff – at all. She just wants to get a roof installed. "Well, we'll have to reschedule until your wife is here. We like to have both home owners present for our presentation." Red flag one. "uh ok" so I text my wife and she says she can come home in five mintues. So we wait. Then they talk ALL about how their product is superior and this is what they do and it's SO much better than the competition. And our WARRANTY is so much better and OH did you see the black mold up there? That perks up my wife's ears, obviously. That's not the problem – the problem is that this guy talked AT my wife and I for about 30 minutes. I told him to hurry up the pitch. He talked for another 20 minutes at which point I said "okay bud it's time to get a quote from you." "Oh we don't do that, but we can reschedule." So this guy is saying he just spent an hour and a half in my house, been up in my attic, my roof, and he won't give us a quote? I've read that these folks give you an "exploding discount" and uses classic ****** car salesman techniques to try to lock in a sale at the moment. Not only will I never call these guys again, if someone asks who to get a roof from I will actively tell people NOT to go with Harley. Predatory business tactics and a tacky feel to the salesman made me and my wife very unhappy. Go elsewhere.