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GRIFFIS HEATING INC

Heating and Air Conditioning

About us

HEATING & AIR CONDITIONING CONTRACTOR

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

SERVICE ANY BRAND OF YOUR ELECTRIC, GAS OR OIL FURNACES, HEAT PUMPS, HEATING & AIR CONDITIONERS, INSTALL TRANE EQUIPMENT.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.531 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
3%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 31 reviews

Peng Nan L.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Furnace Repair On the 3rd day of snow in Seattle, Suddenly my furnace was not able to produce warm air at all. I called Griffis Heating, Brienne was patiently spending a long time on the phone with me, trying to guide me through all the steps to make it works again, but unfortunately, it still did not work out. She then decided to arrange for her technician to come over to my house and repair it for me the next day. It was still snowing, and roads are full of icy snow, but Jeff, the best technician from Griffis drove here to save my Furnace as promised. He is excellent and Knowledgeable ! he got it fixed, and my Furnace is working excellent now! Thank you Brienne and Jeffs, Appreciate they did their very best to repair it in a short period of time so that I got my heat back in my house in this very low temperature of snowing Winter!!!!
Description of Work: Furnace Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Thomas E.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
The company was quick to schedule a technician who called ahead and was on time. The unit was found to be non-serviceable so only a service fee was charged and an estimate for replacement requested. I was confident that the unit was not serviceable as the technician talked me through and showed me the problem.
Description of Work: General Furnace Sevice

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Response from GRIFFIS HEATING INC
Thank you

Albert I.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. This is a new house to us so he was able to also explain the functionality and cleaning of the installed equipment
Description of Work: Furnace annual service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from GRIFFIS HEATING INC
Thank you

Ryan C.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
The consultation was very informative and Brian really had an excellent background expertise in the systems they sold and that they will only sell you good stuff and not something to cut costs and be of lesser quality. Griffis extensive knowledge and ability to provide several estimates to choose from rating from good to best solutions is what ultimately won us over. We did comparative pricing through a few vendors and even though their estimate did not come out the best price, we felt confident in choosing them for their quality assurance guarantee and doing the job right. The crew was awesome when it came to install day. They were very friendly, courteous, and efficient in their job. Total install time was 2 days and we are very happy with the results thus far. If you are looking for a company that cares about providing customers with quality solutions then definitely give Griffis a try. You get what you pay for!
Description of Work: Install of central AC and Humidifier for the home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Response from GRIFFIS HEATING INC
THANK YOU

Karthik T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Contacted griffis heating to install an AC unit at my home. Brian Griffis reached out immediately , came home , looked at my setup and gave me three price quotations based on make/model/cost/efficiency rating. After reviewing his quote with 5 other well reputed companies I decided to go with griffis heating. His offer was competitive and scheduling was easy. The installers finished their job well and left the job site clean. The home was AC ready and some of the previous electrical work done needed to be redone. Since this was previously not caught and estimated they did this additional work for free. I will be using their services for any future heating/AC needs.
Description of Work: Installed an A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from GRIFFIS HEATING INC
THANK YOU

Lilly M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. They didn't make me feel stupid when I asked questions. I felt very comfortable with their answers and their workers. They were fast, friendly and efficient.
Description of Work: New Furnace and Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from GRIFFIS HEATING INC
THANK YOU

Leeann T.
03/2012
1.0
heating & air conditioning/hvac
  + -1 more
DO NOT USE GRIFFIS HEATING...YOU WILL BE SORRY. In June 2010 I bought a new furnace for $5,700, which included a 10 year parts and labor warranty. On 3/3/1/12 less than 2 years later my furnace stopped working. When the repairman arrived, I was advised that the new "pump" required to get my furnace running again was not covered by the warranty and I would need to pay a $350 repair bill. In reviewing my original purchase paperwork, it simply says 10 years P/L and no further details (or exclusions) of any kind. The sales person specifically advised that I had a 10 year parts and labor for the furnance, never was anything said about exluding coverage for "pumps". Nor did they produce any paperwork at time of repair to show that the pump was excluded, just said I must pay $350 to get the furnance running. I WOULD NOT RECOMMEND USING THIS COMPANY!!!!
Description of Work: new furnance installed (with 10 year parts / labor warranty) two years later furnance would not work and they would not honor the warranty - charged $350 to repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$6,000

Response from GRIFFIS HEATING INC
This customer did not purchase a 10 year Parts & Labor Warranty at the time of install in June of 2010 nor had they called for maintenance or service since the install. The "pump" referred to is a condensate pump and failure may have been prevented with a service. Griffis Heating always strives for customer satisfaction and did refund this customer the cost of the condensate pump in hopes of providing excellent service.

Norilyn D.
01/2012
4.0
heating & air conditioning/hvac
  + -1 more
The owner educated me on the variying furnaces, gave an estimate of each. He even had a computer with a printer attached so that he was able to give me detailed information to compare each furnace. He was to the point, didn't try to oversell. The prices he showed were very reasonable and he was referred by Puget Sound Energy.
Description of Work: Griffis replaced my old one stage furnace to a Trane two stage furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Response from GRIFFIS HEATING INC
THANK YOU

Don W.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent, reliable and resonable.
Description of Work: They repaired my furnace. I have had them do work for my own home and my home in a mobile home park.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GRIFFIS HEATING INC
THANK YOU

Sheri D.
12/2009
5.0
heating & air conditioning/hvac
  + -1 more
It was an absolutely excellent experience. I like that they will send the supervisor out to assess the issues and the problems. They give you a good firm quote. The supervisor comes with the guys when they start doing the work, and then he will come back and check when they are done. They check back with you to make sure everything is o.k. They were very punctual, even a little early.
Description of Work: I used Griffis Heating to install my furnace. They also do seasonal checking on the systems to make sure everything is running smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from GRIFFIS HEATING INC
THANK YOU

ANN W.
04/2009
5.0
heating & air conditioning/hvac
  + -1 more
They cleaned the dust and put in the new upflow glass furnace. They really made a difference. They were knowledgeable. They were neat and clean. They got the work done in one day. They cleaned up after themselves. The price was reasonable. I am so happy with it.
Description of Work: They replaced the heating system in my house. They redid the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from GRIFFIS HEATING INC
THANK YOU

Bonnie L.
03/2009
1.0
heating & air conditioning/hvac
  + -1 more
Won't do business with them ever again.
Description of Work: Griffis heating came out and told us that we needed a new furnace. Quoted $5600.00 for an oil furnace. Got a quote from Don Small Oil for half that. Griffis is all sequins and sparkles, and think they're the only show in town. No so. Got half the quote from Don Small Oil. Yay, Don Small!!!!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$80

Response from GRIFFIS HEATING INC
WE HAVE BEEN DOING SERVICE AND REPAIR FOR DON SMALL CUSTOMERS FOR MANY YEARS. WE HAVE BEEN SERVICING THIS DON SMALL CUSTOMER SINCE 2004. WE ARE NOT SURE WHAT TYPE AND BRAND OF EQUIPMENT DON SMALL BID AND INSTALLED BUT OUR PROPOSAL WAS FOR A THERMOPRIDE VARIALBE SPEED OIL FURNACE WHICH IS TOP OF THE LINE. WHEN COMPARING PRICE ONE SHOULD ALWAYS COMPARE APPLES TO APPLES. WE REGRET THIS CUSTOMER FELT OUR COMFORT SPECIALIST WAS ARROGANT AND LACKED LISTENING SKILLS. WE TAKE ALL CRITICISMS SERIOUSLY. WE ALWAYS STRIVE AND TAKE GREAT PRIDE IN 100% CUSTOMER SATISFACTION.

David S.
03/2009
3.0
heating & air conditioning/hvac
  + -1 more
The guy in charge made me somewhat uncomfortable. I did not hire them because of this.
Description of Work: They did an estimate for a heating job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from GRIFFIS HEATING INC
OUR COMFORT SPECIALIST HAD A 7:30PM APPOINTMENT NOVEMBER 19TH 2008 TO GIVE THIS CUSTOMER A FREE ESTIMATE FOR SOME DUCT WORK REVISION FOR A REMODEL HE WAS DOING. WE ARE COMMITTED TO HIGH QUALITY EMPLOYEES AND WORKMANSHIP.

Curt F.
11/2008
1.0
heating & air conditioning/hvac
  + -1 more
I called Griffis Heating to come out and give me an estimate on a new furnace. Kurt came out and told me that I do not need a new furnace. He tried it a few times and it worked while he was here. He showed me where my inside gas valve was, turned it on and we smelled gas after only a few minutes. He told me I do not need a new furnace, but to call Griffis back and schedule a tech to come out and replace the faulty valve. Jason came out the next day. I told him the furnace was not working again today and that I would like him to look at it again because it might be more than the valve. He shut off the gas outside, came in and removed the old gas valve. He really rattled around the pipes getting old valve off. He told me after he replaced the valve that there seemed to be nothing wrong with the old valve. After turning on the gas outside he came back in and turned the new valve on. He waited a bit and we both smelled gas again. Turned the main valve off and tightened the new valve again, it was take two with same result. He told me to leave the valve off, there was a break in the line after the valve under the house. Charged me for the replacement and told me he would not look at the furnace or the leak because the house was full of gas and there was probably a bunch of gas under the house. He left and told me to call Griffis again for another appointment. I called Griffis today and they basically said "tough luck." They had to charge me for the tech to come out and it is not their fault their tech left without fixing the problem.
Description of Work: New furnace estimate and new gas valve.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$95

Response from GRIFFIS HEATING INC
WE SENT AN INSTALLER OUT TO THIS CUSTOMERS HOME 12/03/08 TO REPAIR A GAS LEAK UNDER HIS HOUSE AT NO CHARGE.

Philip A.
11/2008
4.0
heating & air conditioning/hvac
  + -1 more
Sales person was a bit pushy but they had the product I wanted and were backed by a home improvement store, negotiated a slight discount although the cost was significantly higher in the end than other contractors with different models. Installers were professional and did a good job though on the second day they seemed rushed to finish the job, took several weeks for me to sign off on unit as there were some harmonic (whistling) issues in the existing duct work when the furnace initially kicked on. Also created dust when digging out crawl space for clearance.
Description of Work: Removal and installation of Air Handler and heat pump

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$11,400

Response from GRIFFIS HEATING INC
THANK YOU

Scott G.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
The servicer arrived on time and finished all work professionally. He also provided great information about filters. The time/part charges for the gas pipe elbow were minimal. He spent a total of an hour servicing the furnace, checking CO levels in the house and fixing the pipe. Recommended.
Description of Work: Inspected and serviced gas furnace and replaced defective gas pipe elbow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from GRIFFIS HEATING INC
THANK YOU

MIKE G.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was happy that Griffis was able to come in such a short notice. I also liked the fact that the tech didn't try to push for a new unit; instead he properly figured out the issue and fixed it right away. The price was okay, but for such a quick fix, it felt just a bit high, however the service was great! We found them on Angie's List.
Description of Work: While house-sitting a friend's house, I noticed that his heater would not turn on. Griffis came after hours and did excellent troubleshooting, finding a small leak that was easily fixed. The house has 3 bedrooms and 1-1/2 bath.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from GRIFFIS HEATING INC
THANK YOU

DAMIEN A.
11/2006
5.0
heating & air conditioning/hvac
  + -1 more
I had another company come out to inspect it and they just recommended buying a new furnace. The furnace is old, but I couldn't believe that it went from working reliably one winter to having a tic the next fall. Jeff from Griffis came out and diagnosed that the problem was with the flame sensor. He had two options, just replace the flame sensor with something similar (my furnace is so old an exact replacement couldn't be found) or upgrade the entire control unit to something a little more modern. I chose to upgrade to a more modern control unit. The estimated time 1.5 hours of labor was spot on and the cost of the control unit was told to me before I made the decision so there were no surprises in the cost of the job. I will definitely use them again for future repairs and work required. I did pay for the initial time, inspection and estimate but it was worth every penny to avoid buying and installing a completely new heating system. Get Jeff if you can, he is experienced.
Description of Work: When we went to start the heater up for fall the main gas valve clicked continuously. The furnace would light but the main gas valve kept shutting down for a second then reopening. The pilot valve would open and stay lit and the electronic ignition sequence would continue indefinitely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359.04

Response from GRIFFIS HEATING INC
THANK YOU

JENNIFER W.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
Doug was very helpful and responsive in assessing our home and getting the appraisal. He was thorough in explaining all of our options. The installers arrived on time and were very pleasant and efficient. They instructed us in the use and basic maintenance of the units. We have had no problems with the operation of the furnace and central air. We researched carefully before selecting Griffis, and would recommend them highly to friends and family.
Description of Work: Removed old furnace and thermostat. Installed new variable speed furnace, air cleaner, thermostat, and air conditioning unit. Replaced some vents from furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,758

Response from GRIFFIS HEATING INC
THANK YOU

MELINDA W.
12/2005
5.0
heating & air conditioning/hvac
  + -1 more
Jeff, the tech, was prompt, courteous and explained everything to me, from how the furnace works to what he was going to do to service it. He got heat to all parts of our house. He was efficient and informative.
Description of Work: I called Griffis to service our furnace and help address the lack of heat in certain parts of our house. We just moved into the house over the summer and wanted to make sure that the furnace was in good working condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63.7

Response from GRIFFIS HEATING INC
THANK YOU

ANN S.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
GRIFFIS HEATING SHOWED UP IN A TIMELY MANNER INSPECTED THE FURNACE AND THE DUCT WORK THOROUGHLY AND THE HOUSE WAS ABLE TO CLOSE ON TIME. THEY ALSO SUPPLIED US WITH THE CORRECT PAPERWORK FOR THE SAID INSPECTION.
Description of Work: GRIFFIS HEATING INC CAME IN TO DO AN INSPECTION ON A FURNACE BEFORE THE SALE OF A HOME COULD CLOSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from GRIFFIS HEATING INC
THANK YOU

John B.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
TWO MEN CAME OUT AND SPENT A DAY INSTALLING THE FURNACE AND DOING DUCT WORK. ONE OF THEM CAME BACK FOR A FEW HOURS A SECOND DAY TO FINISH UP. THEY WERE VERY INFORMATIVE, POLITE, AND NEAT. WE HAD HAD ELECTRIC BASEBOARD HEAT BEFORE AND THEY HAD TO CRAWL UNDER OUR HOUSE TO DO THE DUCT WORK, BUT THEY REMOVED THEIR OVERALLS WHEN THE CAME INSIDE SO THEY WOULDN'T BRING DIRT INSIDE. WE WERE AND ARE VERY PLEASED.
Description of Work: WE PURCHASED A GAS FURNACE FROM GRIFFIS AND ALSO HAD THEM INSTALL IT FOR US.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,860

Response from GRIFFIS HEATING INC
THANK YOU

JERRY A.
06/2005
4.0
heating & air conditioning/hvac
  + -1 more
GREAT JOB! RESPONED QUICKLY, AND HELPED UPGRADE TO NICER FURNACE, KNEW THAT WOULD WORK BETTER FOR OUR HOME! REALLY NICE PEOPLE.
Description of Work: GRIFFEN HEATING INSTALLED COMPLETE OIL FURNACE, THEY ALSO REMOVED THE OLD ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130.07

Response from GRIFFIS HEATING INC
THANK YOU, WE AIM TO PLEASE

NOEL G.
05/2005
5.0
heating & air conditioning/hvac
  + -1 more
I AM EXTREMELY HAPPY WITH THE JOB THEY DID. IM WARM AND TOASTY NOW. THEY WERE HOWEVER A BIT UNPROFESSIONAL, BUT THEY GOT THE JOB DONE AND DID IT WELL.
Description of Work: THEY REMOVED MY OLD FURNACE AND THEN INSTALLED A NEW ONE. THEY ALSO PUT IN A NEW THERMOSTAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GRIFFIS HEATING INC
Sorry for any problems, thank you

BARB H.
04/2005
5.0
heating & air conditioning/hvac
  + -1 more
THIS COMPANY DOES A VERY THOROUGH JOB AND IS QUICK TO RESPOND TO PROBLEMS. THEY HAVE DONE BOTH CLEANING AND REPAIR WORK FOR US AND WE HAVE ALWAYS BEEN VERY PLEASED WITH THEIR WORK.
Description of Work: GRIFFIS HEATING HAS COME OUT EVERY YEAR TO CLEAN AND CHECK OUR HEATING AND VENTILATION SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from GRIFFIS HEATING INC
THANK YOU
    • 1(current)
    • 2

Contact information

1502 Pike Street NW Ste 5, Auburn, WA 98001

http://WWW.GRIFFISHEATING.NET

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

GRIFFIS HEATING INC is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

GRIFFIS HEATING INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, GRIFFIS HEATING INC offers free project estimates.
No, GRIFFIS HEATING INC does not offer eco-friendly accreditations.
No, GRIFFIS HEATING INC does not offer a senior discount.
Yes, GRIFFIS HEATING INC offers emergency services.
Yes, GRIFFIS HEATING INC offers warranties.
GRIFFIS HEATING INC offers the following services: SERVICE ANY BRAND OF YOUR ELECTRIC, GAS OR OIL FURNACES, HEAT PUMPS, HEATING & AIR CONDITIONERS, INSTALL TRANE EQUIPMENT.
Ask for details

Contact information

1502 Pike Street NW Ste 5, Auburn, WA 98001

http://WWW.GRIFFISHEATING.NET

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM