Mold Pro Inc

Horrible. NOT recommended. He missed appointments, and was 2 hours late when he finally did show up. Then he did an incomplete job, and left mold behind just a foot or two from where he was "working." Don't waste your time or money on Glen Decker.

Mike's actual proposal came in at $450.00. Within a few days he was able to complete the job. He provided a written warranty with before and after photos. The settlement was successfully completed. I would definitely recommend this company. Another national company wanted to charge us $2700 for the same job. Thanks Mike!!

unknown

Glenn was very professional , knowledgeabe and caring in his work. H e was careful in his details and kept us well informed. He pointed out the areas of leaks that needed repair and removed panelling etc that was contaminated beyond repair. There were times when he was unavoidably delayed but he was conscientoius about calling to tell us. He was such a hard worker and had such a caring attitude with us that my wife and I decided to pay him extra above the $3500. We give him highest marks and recommend him unconditionally. We would cetainly use him again.

Mold Pro Inc. is essentially a single person, Glen Decker, though I understand that he does hire others for jobs at points. I had a horrible experience with him and would not recommend him under any circumstances. Even though it's been six months, I'm still angry about the work (and damage) he did at my house. I will stick with the facts as much as I can. 1.) Glen does both inspection and remediation. Only later on did I find out that many people in the industry consider this a conflict of interest. Some people may not consider it a conflict of interest, but all three of the mold remediators I talked to after firing Glen told me that it was. The mold testing company I worked with later in the process indicated that the approximately $1,200 Glen charged me for mold testing was excessive (though testing still is expensive). 2.) Glen did not use proper containment in my house, and spread mold from one area to the entire house. This is not merely my opinion, but also the opinion of both the mold testing company I hired and the mold remediator I hired to clean up after Glen. 3.) Glen failed two clearance tests conducted by an outside company. After the second failure, the testing company strongly encouraged me to get someone else to do the work. I had already paid Glen for the work at this point. Paying him in advance was, of course, my mistake. Glen told me that this was standard, which is simply not true. After the second clearance test failure, I called Glen and sent an email explaining that I had to get someone else to do the work and asking him to return my money or some portion of it. He did not do so. In fact, he did not return the call or email. 4.) I had to get another company to come and both finish the job and clean up the mold that Glen spread around the house. That cost another $2,750, plus another $600 clearance test. Note that the figure I listed above as the cost of Glen's services does not include the $1,200 I paid to another company for the two clearance tests he failed. 5.) After his first attempt at remediation, Glen told me I could let the kids back in their bedroom before receiving the results of the clearance test. Foolishly, I trusted him (this is a pattern, I know). Of course it was my choice to let them back in the room, but I was relying on Glen's professional opinion. After the first clearance test failure, the kids ended up sleeping in the living room for several months as I first waited for Glen to respond to my emails/calls and take a second shot at remediation, and then had to go through the process of finding another contractor. 6.) At one point while I was away on travel, Glen recruited my mother-in-law to assist in wiping down the living room, which had been contaminated with airborne mold as part of the cleanup. The mold testing company later told me that they found this simply outrageous. 7.) Glen does charge less than some other mold contractors, at least based on the estimates I got. Glen claims that it is because he doesn't have the overhead that larger companies do. However, having had another small mold remediation company in my house after Glen, I can say that he both has looser standards and much older equipment than at least that other company. Overall, I would reiterate that I would strongly recommend against working with Glen Decker. I made a number of mistakes in this process, but the biggest was trusting him. If you have a significant mold problem (and it doesn't take much to have one), I would recommend that you start by finding a reputable mold inspection/testing company first. They will identify the problem and write a report explaining what needs to be done. Then find another company to do the remediation. I had good luck in getting recommendations from the testing company, but that also could be risky. Don't pay any significant amount until the clearance test has been passed. The company I went with after Glen didn't charge a dime until the test was passed. (You do have to pay for the first test.) But be aware, a bad contractor can spread mold all over your house, causing more damage than the original situation -- that's what happened to me. Glen's original estimate was $500; at the end of the day, I paid well over $7,500 in total to him, the other mold remediator, and the testing company.

Company was professional, on time, communicated very well on status. I highly recommend this company.

They did a very good job and I was happy with their quality of service. They were very responsive, punctual and their price was very reasonable.