Hydro-Tech Irrigation Co

Hydro-Tech of Maryland had done a great job installing a 21 zone system on my weekend house so I decided to hire them a second time - and I wasn't disappointed. They showed up on time, did a great job, and cleaned up well. The workers were courteous and professional and the company was committed to my satisfaction.

The technician was very very helpful. He explained what he was doing and why it was important. He explained other services I should consider and I was impressed to enough to buy a service contract. Good experience with these guys

I decided to have an irrigation system installed after seeing my sod wilt because I had no time to water it. A few days before the system was installed, a plumber installed a backflow preventer, which was a separate cost of $2,000 not included in the above amount. On October 9th, Hydro-Tech Irrigation installed an irrigation system with solenoid valves and 7 watering zones with multiple rotors and rotating spray heads. Colorful flags to alert the lawn contractors who were about to aerate my lawn were set up next to each spray head, which lies flat when not watering and rises when watering. They also installed a Pro-C irrigation controller box, and Billy McDonald taught me how to use it after setting the sprayers to water the lawn Monday, Wednesday, and Friday for 20 minutes beginning at 3:00 a.m., a perfect time because the sun isn't shining. I could never wake up early enough to drag the hose all over the yard before the sun rose to evaporate the water, so this system is like a dream come true. There is no way I could trust an individual to water my lawn as effectively as this system, and who would do it anyway in the dark? With the irrigation system, my lawn quickly recovered; even the wilted sod is now as healthy and green as it was in the spring.

They arrived on time. They did a good job. I would use them again.

Timely consultation, friendly. & knowledgeable people. Great follow up, hot me on the schedule quickly once I decided to go with them. Hot the job done in 1 day! Fully explained the system to me. Really a great group, I would highly recommend them.

Overall it went fine and did not take very long, which makes me question the high price. They do good work but It could not have taken 15 minutes to complete.

HydroTech was courteous, prompt, and professional from getting a quotation, to installation, to cleanup and testing. Arrangements for installation were made with our schedule in mind. Workers were prompt , hardworking, and knowledgeable. Hydrotech answered questions candidly including answering why different manufacturers were used in different situations. The answer was right for the owner - better performance and lower maintenance. The Hunter controller seems relatively simple with tremendous flexibility to vary the watering plan.

From the initial estimate to the completion of the project Hydro-Tech was professional, prompt, and thorough. On the day of the installation they arrived on time and completed the job in a single day. So far the system works exactly as intended. I look forward to using our new irrigation system, especially during the hot summer months - no more dragging hoses around the yard!

We had a great experience working with Billy at Hydro-Tech Irrigation. He was very patient with us and worked with us a great deal making several trips to our house to finalize the design and price for our irrigation system since we were on a tight budget. I think we ended up with six zones which included tubing to water my potted plants on my deck. No more daily waterings! Installation went smoothly and they were able to complete it in one day. We were very pleased overall and we looking forward to working with them in the future.

they are totally great. Always on time, aggressive price, knowledgable. And, after the work was done I could not even tell they had put in a sprinkler system. My garden beds were perfect, as the were prior to them starting the work. The lawn also looked the same after as before.

I have worked for Hydro Tech Irrigation for over then years so when my wife and i wanted to install sprinklers at our new house we new we wanted Hydro Tech to install it. Even with an employee discount this was going to be a really big investment for us. The crew came out and started at 8 am. I went over what we wanted with the Foreman and bu 3 pm they had the job installed, adjusted and cleaned up. You could hardly tell they had been in the yard. The system worked just the way we had wanted and in five years we have never had a warranty issue. Nearly every man on that crew still works at Hydro Tech Irrigation and several of them are now foreman themselves.I not only believe in our work but have it at my own house too.

We couldn?t be more pleased with the entire process, from first contact, through installation and walk-through. We had a challenging project, as we did a complete tear-out of our old landscaping, for all new. It was a slow, tedious process, given its scope. The irrigation portion of the project was seamless, and thanks to Rick?s creativity and customer centric focus, we were able to put split the irrigation installation into two parts, which enabled us to use the system on the completed part of the landscape project, while our landscaper continued his work on the remainder of the project. As a result, the first part of our project is well established and looking beautiful. If you are looking for an experienced company with a customer centric focus, HydroTech of Frederick is your company.

From estimate to final completion, it was a pleasure to deal with Rick Clelan. He patiently answered all my questions, came back for a second look and made sure I understood the proposed system.

Billy came to our home to discuss our needs. A reasonable quote was given. Workmen came to install the system. Billy returned, same day to oversee what had been done, tweaking just a few things before walking us through the system. We appreciated his willingness to answer any questions as worked through introducing us to everything.

First of all, I checked a bunch of other companies first. Hydro-tech used the best materials and offered the work at the best price. In addition, they gave me about 700 references (names, addresses and phone numbers) and said, "Call any that you wish." I did call some people and everyone gave an excellent report on the work done. That was impressive. They did everything they said they would and more. They were on time, clean, competent. The system works. I have recommeded them to other people.

My controller was replacedby Hydro-Tech last spring but has experienced intermittent problems throughout the summer. I contacted Hydro-Tech but the problem was dismissed after the Tech inspected the controller. I subsequently contacted the manufacturer and after a lengthy conversation discovered the problem. I then contacted Hydro-Tech and discussed my findings. To their credit, a Tech was dispatched the next day and I believe fixed the problem.

Good. Start to finish all as planned.

From start to finish, Hydro-Tech walked us through the entire process. They were prompt with a quote for the work and the quote was extremely reasonable. The promptly answered questions. Prior to our scheduled date, they contacted us to re-confirm the visit. They handled contacting the utility companies and properly marking the utility routes. They provided instruction once the system was installed. Every step went just as they had committed and their answers to our questions were prompt and thorough. We were extremely pleased with the work and would recommend them to our neighbors.

Rick made the initial visit. He was great, everything went smoothly, very responsive, timely, polite.

The tech arrived one time and got started right away. He checked each zone and even changed out some to heads to newer ones. He also spent time to walk me through the system and was patient though all of my questions. He was very knowledgeable and didn't rush through the process. I will definitely contact them again!

Very very well. They missed a spot and came back and cheerfully redid it. They also came back another time to add a head where irrigation was less than needed. All no additional cost. Workmanship appeared very professional.

They are always extremely professional. I feel like they are completely honest. We always have good feedback for them. We have only positive things for them.

Normally a crew of 5 would do the install but as it turned out they sent a crew of 10 that enabled the work to be completed a day early. The crew cleaned up and made sure mud was cleaned off the driveway. Once the job was complete it was hardly noticeable that the crew had even been here.

To make a long story short, later in the day of course the machinery broke two water lines and severed 2 wires, both of which were not in expected locations from the diagram we had. By examining the control box, we determined that at least one of the wires was the main power for the valves for the whole system. We were concerned because this wire crossed the path of the French drain, which would be filled in with gravel. em. I called Hydrotech, explained the situation, and asked that someone come out and advise the contractor to how to proceed with respect to exposing/capping water lines, and with respect to the wiring, which was what I had asked for in the first place. Hydrotech wanted the landscaping job to be finished (which would bury the ends of the wires and the water lines), then they would come out and dig up everything they needed to repair the system, which would be destructive to the hardscaping and very expensive. I only talked to the receptionist, I never talked to the manager or even the technician who had been there. I and my contractor found the entire interaction unsatisfactory and unprofessional. Hydrotech eventually scheduled an appointment for the technician to come out the afternoon the landscaping was to be completed and "evaluate" what had to be done (which probably could not be done without digging, since the entire area would be filled in and hardscaped by then). I found another Irrigation company in Frederick, who put me through to the president of the company. He came out the same day, evaluated the system, will send out a technician to reconnect the wiring and cap the plumbing before the hardscaping is begun, and talked to the contractor about how they would complete the irrigation retrofitting without disturbing the hardscaping. It took approximately 30 minutes This is what Hydrotech should have done. I am changing my regular servicing to the second company,(whom I will name and review after they have completed the work).

Very unprofessional. You really need to monitor them. They definitely overcharge and charge for stuff which they didn't do. I reached out to their office, same unresponsiveness and definitely very very unprofessional.