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Kevin Fisher

With Angi since November 2011

At Handyman Plus VA, we are dedicated to delivering top notch services at market competitive rates. We have more than 33 years of industry experience delivering impeccable results. We take great pride in being the preferred kitchen and bathroom remodeler throughout the local area!

Verified Reviews

2.5

(2) Verified Reviews

Showing 1-2 of 2 reviews
RoseMarie C.
2.0
06/23/2012
My husband and I contracted with Mr. Fisher to install a tile back splash in our kitchen. He was recommended by a Fredericksburg area tile store where we purchased our tile. We paid over $700 for 21 sq. ft of tile, including the grout and caulking to match. The tiles are 1 inch squares, some tumbled stone, glass, and others ceramic, of varying intricate designs. Some have raised designs and some have etched designs. Mr. Fisher was prompt in returning my initial call for an estimate, and came a few hours later with his helper, Chuck. He gave me an estimate of $400 for the job. They returned the next morning and did a little prep work, as the old tile had already been removed by another party. Chuck did most of the work, while Mr. Fisher went in and out of the house, taking phone calls, and would return periodically to check on Chuck's progress. When the tile was laid, Mr. Fisher stated that they would return in the morning to grout. They arrived on time, with Chuck bringing supplies into the house. I left the room for about 2 min. and when I returned Chuck was already grouting the tile and Mr. Fisher was nowhere to be found. Chuck applied most of the grout, with Mr. Fisher occasionally returning into the house to check on Chuck's work. Mr. Fisher applied some grout in the corners but the bulk of the work was done by his helper. Mr. Fisher continued to spend most of the morning outside on his cell phone. While the excess grout was being wiped off the surface by Chuck with a wet sponge, I pointed out to Mr. Fisher that there was quite a bit of the sanded grout still left on the tiles, and he said that it could not be wiped off as it would affect the grout in between the tiles. I asked him how I was supposed to remove the grout and he said I had to let it dry and that I could "chip it off with the edge of a screwdriver". I told him that it would scratch the tiles, and he said that was the only way to remove the dried grout. He advised me to wait for it to dry overnight before I tried to remove the grout that was left on the tiles. I waited until morning and I proceeded to dampen the tiles with a wet sponge, and tried to remove the grout off the tiles with a soft toothbrush, plastic tools and other instruments with hardly any luck. I called Mr. Fisher and told him that I could not remove the grout. He said that he was "too busy designing to clean the tiles" but would send Chuck in the morning to use a solution on the tiles which would remove the excess grout.. Chuck arrived the next morning and had two buckets of clean water, a container of some kind of crystalized acid and supplies. I called Mr. Fisher and asked him if this acid would damage the tiles or my granite countertops. His reply was no. Chuck used a rough brush to clean the tiles and a small amount of grout was removed. When the job was almost done, I noticed that he was dipping the brush into the container of acid and rubbing the acid crystals directly onto the tile. I began to examine the tiles in both locations of the back splash and noted that there was damage to many of the tiles, at which time I directed him to stop his work. Upon further inspection, there was a large amount of discoloration and damage to the tiles, with the finish and color being eroded off, and in some cases pitting of the tile itself. I called Mr. Fisher and told him the tile was ruined and he said that the only thing he could do was chip out the damaged tiles and replace them. I told him that I did not want him to do that, because over half the tile was affected He agreed to come in the morning with Chuck at 8:30 a.m. to look at the damage. My husband waited here with me until 9 a.m. I stayed home all day, called Mr. Fisher, left him a message and asked him to return the call. My husband also called him on two occasions after that and Mr. Fisher never called us back and never came to the house to assess the damage. I returned to the tile store where I bought the tile and who had originally recommended Mr. Fisher and talked to one of the salesmen. I asked him what could have been done to protect the tiles before they were installed. He said that most installers will put a piece of blue painter's tape on each tile to protect the designs. He also said that the acid crystals should have been mixed with water before being used. Mr. Fisher will not return our calls and we are out $400 for the installation, plus over $700 more for the materials. My husband and I do not recommend Mr. Fisher for any work, as he has shown a disregard for customer satisfaction and his professional services border on incompetent.
Description of Work
Installation of a tile back splash in kitchen.
Category
ceramic tile, home remodeling
K L.
3.0
11/10/2011
See information about description of services performed.
Description of Work
Mr. Fisher tiled and grouted our basement, kitchen, hall, power room, bathroom, and laundry room. For the most part, he did show up on time but he brought along a different "helper" each time. The helpers were not engaging and didn't appear to have any tiling skills. Each helper appeared to have been hired that day and I would not have let them into my house. based on their attire and engagement, if they had not come with Mr. Fisher. Mr. Fisher did a good job of cutting and laying the tile but he did not do a good job with the grout. Corner grouting was messy, grout was not the same color in some places, and in several parts of the floor the grout came out. Mr Fisher did not seal the floors. When we asked, he told us the grout was a new type and did not stain and thus sealer was not needed. Later, upon checking with a tile store, we were told that type of grout did not work and they discontinued using it after a short while because if didn't do what was promised. They said all grout must be sealed. The grout Mr. Fisher put down did not repel stains as Mr. Fisher stated and our grout is getting stained and must be cleaned and the floor must be sealed. When we contacted Mr. Fisher about repairing the grout that had come out, it took several calls to reach him and he finally returned when we asked him to give us an estimate on another bathroom and he believed there would be more work. He did replace the grout that we asked him to, but it came out a few days later and we have since found more loose grout in other places. When Mr. Fisher tiled our powder room, he did not take into account that the toilet would be raised the height of the tile and thus the toilet piping/flanges needed to be raised. Thus, we noticed water coming down the wall in our basement under the toilet where the toilet was leaking. The toilet had to be removed and the proper fittings had to be installed. We contacted Mr. Fisher telling him that we had to fix the toilet and that grout had to be fixed again. He replied that he was out of town and would contact us when he got back and we have never heard from him. I imagine we could pursue him to fix his work but I don't trust him to come back into our home again to do a decent job.
Category
handyman service, home remodeling

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Phone

Address

10720 Cedar Post Ln

Spotsylvania, VA 22553

Other Information

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Kevin Fisher is currently rated 2.5 overall out of 5.

Kevin Fisher is open:

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

No, Kevin Fisher does not offer free project estimates.

No, Kevin Fisher does not offer eco-friendly accreditations.

No, Kevin Fisher does not offer warranties.

Kevin Fisher offers the following services: Residential and commercial remodeling, designer, handyman, tile & marble installer, stone broker, fireplaces, countertops, backsplashes, custom baths, patios, plumbing, decking, shower doors and mirrors, drywall, framing, concrete restoration & replacement screens.