Radon Control Professionals Inc
About us
The only radon abatement company comprised of scientists and engineers and the oldest radon remediation company in the DC metro area, Radon Control Professionals (RCP) has always specialized in the radon removal and remediation of schools; large commercial, military and industrial buildings; and older more difficult homes. These systems are also effective in the extraction of moisture to prevent mold undefined mildew especially in crawlspaces. Servicing Nationwide Commercially.
Business highlights
Services we offer
Radon Control, Radon Remediation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 10% | ||
| 10% | ||
| 0% | ||
| 0% |
So for honesty and quick service these guys get an A++++ rating from me.
Their phone system is not so reliable. I tried calling about four times but could not get through. I don't know if the phone was off the hook or if they are really busy
UPDATE: It has been a year since we had the radon fan installed by this company. I had originally gave it a "B" rating, but have now downgraded it to an "F" because we now have leaks in our guest room ceiling where they installed the fan above it. Every time it rains hard, we get a leak. Although the owner responded to my initial review, they have done nothing to try to rectify the issue. Their service cost was lower than other companies, but we are paying more now to fix the damage to our home. I would NOT recommend this company to anyone. This is the first "F" rating I have ever given to any service provider.
ORIGINAL REVIEW ON 9/29/2014
My husband handled the scheduling of the radon fan and was here for actual installation. He said the installation went fine. When I arrived home, I could hear a very loud humming/vibrating sound coming from one of our bedrooms. My husband said it was loud and the installer noted that as well, but said let's give it a few days to see if it still bothered me. It sure did, so I asked my husband to contact Radon Control Professionals to move the fan to the outside of our house. My husband insisted that he will take care of it, so he sent Jule an email. 4 business days go by and no response, so I decided to call them myself. Julie answered the phone and I asked if she had received my husband's email. She said it was in her inbox, but somehow overlooked it. I gave her the benefit of the doubt and just asked her to respond to my husband's email. She said she would and would have someone by the name of Steve call my husband. It's been 2 weeks and still no call or email to my husband. My husband didn't want to make a big fuss about this and decided to go to Home Depot and buy sound installation to buffer the noise himself. My issue is not so much the inital installation by Radon Control. It is the lack of customer service thereafter - VERY disappointing. My husband said they offered the best rate around and chose them because of all the positive reviews on Angie's List. I would have much rather paid a little bit more money for the good customer service before and AFTER the installation.
"Thank you for the generally good review and I would like to explain our response to activating your 'builder's pipe'. Please understand that all we did was add a fan to the pipe that was installed by your builder. We had no control over the fact that he installed the pipe above your bedroom and we have also had complaints that homeowners hear vibrational sound from within walls where the builder attached the pipe incorrectly. I am currently working with the Director of the Radon Division of the VA Health Dept who would like to require that builders use certified radon mitigators to install these 'passive' pipes. This would eliminate these noise and other issues that have occurred with builder's installations. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459"
"Thank you very much for the good review. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459"
"We were very sad to hear about your experience with SWAT. Thank you very much for the good review. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459"
"Thank you very much for the good review. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459"
"Thank you very much for the good review. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459"
"Thank you very much for the good review, [member name removed]. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459"
"Thank you very much for the good review, [member name removed]. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459"
Radon Control Professionals is an outstanding company. They are very knowledgeable, reasonably priced, punctual and finished the job in the timeframe quoted with exceptional results! We could not have asked for a better outcome and are extremely pleased with their work and customer service.
They turned our frustrating discovery of radon into their problem and we are now essentially radon free with lower levels in our house than the air we breathe outside! With two young children, that peace of mind is priceless. I would highly recommend this company to anyone.
"Thank you very much, [member name removed]. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459 [hyperlink removed]"
We called the company up, got a price (not estimate) over the phone and scheduled the installation date and time. The radon tech arrived on time and within ~3 hours had the system 95% installed. He drilled 3 approx 1/2" and 1 x 3" hole in the concrete slab. He mounted the 3" PVC pipe in the 3" hole and caulked the rest. He completely caulked our sump pump pit. He needed an addition section of pipe or the outside portion so he returned the following Tuesday to install that (we did not have to be home).
We also received a radon test kit from the company which is our responsibility to put in place for 2 days and then send off to a testing laboratory for analysis.
The most impressive thing about this company is the LIFETIME warranty on everything except the outdoor fan (which is warranted for 5 years -- which is still very decent). The warranty details clearly were written by a company (not a lawyer) who are very confident in their product and service. To exerpt some of the highlights::
- RCP guarantees to reduce the radon levels to below 4 pCi/l for the life of the home.......
If a valid test is preformed which indicates levels above 4 pCI/l, RCP will pay for the test and perform further work at no expense until the level is reduced below 4 pCI/l.
"Thank you very much, [member name removed]. We have always strived for excellence since we began in 1987."
"Thank you very much, [member name removed]. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459 radonremediation.com"
"Thank you very much, [member name removed], Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459 radonremediation.com"
Great work and highly honest and professional.
"Thank you very much, [member name removed], I have conveyed your compliments to Norm. Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459 radonremediation.com"
"I appreciated the 'A' rating in all catagories except the 'C' for the price of $350 which is the standard DC metro area price to replace an out-of-warranty fan. Our fans are warrantied, not by us, but by the manufacturer. So, the price is based more upon our fan cost than the time involved in labor."
"Thank you very much, [member name removed], Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459 radonremediation.com"
"I appreciate the 'A' ratings in all categories except the 'D' in price. We are required to be certified, licensed and experienced and had to make a special trip for the client, out of our way, in the extremely geographically extensive and expensive DC metro area. Does anyone think that $166 for such professional services in this inflated economic climate is excessive?"
"Thank you very much, [removed member name], Stephen Hall, MS, PG President, Radon Control Professionals, Inc. EPA Radon # 122340T NRSB Radon # GSS612 AIPG Certified Geologist office: 703-471-9459 [removed website]"
Licensing
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