BAY Crawl Space & Foundation Repair

basement waterproofer, foundation repair contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.9236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 51-75 of 236 reviews

Deanie F.
10/2021
5.0
From Mr. Hendrickson?s inspection, to completion of the work, I have been exceptionally Impressed with Bay Crawl Space. The ladies in the office, MIkki, Christa, and Kristen, were very pleasant and helpful. Troy and Nathan, who removed the old insulation, kept me informed concerning traffic situations and their arrival times. They were always very professional. Eric, Travis, and Payne showed the same considerations, and were very pleasant to work with. Eric was especially adept at keeping me informed daily of the progress on the encapsulation process and installation of dehumidifiers and sump pumps. I am very pleased with Bay Crawl Space, and I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christin K.
10/2021
5.0
Bay Crawlspace did a fantastic job on our Crawlspace encapsulation. From start to finish we knew exactly what was going on in the process. Beau gave a great overview of the process, the company and the expectations and Rad, Alex, Chris and Gary delivered (and surpassed) those expectations! I highly recommend Bay for your crawlspace needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5


Janice K.
10/2021
5.0
This project was for an encapsulation. I cannot stress enough how fantastic this group was to work with. They were professional, punctual, and the job is superb. They took pictures along the way to show me the progress and they always contacted me with updates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,800

Holly M.
10/2021
5.0
I can't say enough good things about this company! It all started with David, the advisor, who did an excellent job of assessing our crawlspace needs. He was very professional and thorough in his explanations. The office personnel was amazing at scheduling the work and keeping us up-dated throughout the whole process. When the team arrived (Adian, Aaron, and Darrick), on time everyday, they were so professional, helpful, and patient in answering all of our questions! I couldn't have asked for a better crew! They went above and beyond what was required. It was so nice to have a group with such an amazing work ethic. Thank you so much, Bay Crawl Space, for doing such an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda B.
10/2021
5.0
After several estimates we contracted with Bay. Michael Rowlands did a through evaluation. Stefan was the crew leader along with Art, Shawn and Floyd made a great team and the work was done in an efficient, timely and an professional way. We highly recommend Bay for your foundation needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Curtis R.
10/2021
5.0
The work was exceptional! They were on time and professional. Would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

randi R.
10/2021
5.0
I researched many companies before choosing Bay Crawl Space & Foundation Repair. I am so glad that I went with them. This company has the most outstanding people to work with! They are extremely professional and courteous. It all started with Expert Advisor, Beau Mclaughlin. Beau has over 15 years in residential and commercial construction. He did the inspection and recommendations. Michelle, the Production Manager was great in her communication and was able to answer any questions I had along the way. Josh and team did a wonderful job removing all the old insulation. Adian and his crew (Aaron and Darrick) showed up on time, did an outstanding job! Such attention to detail and very professional! This was the best contractors with whom I have ever worked. I highly recommend BAY Crawl Space for all your foundation needs. They made everything easy and stress free. Give them a call, you will be happy that you did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Rodney J.
10/2021
4.5
The service with Bay Crawl Space and Foundation Repair was a very easy process. The salesman, Lenny, was upfront and he recommended to me the services that I needed and didn't need as well so that I won't spend unnecessary money for something that is not needed. The quote that was given to me was a nice good value for the work that was being conducted. It was better than the other quotes I received for the same amount of work from other companies. The guys were very professional, courteous, on time, and kept me in the loop as far as everything that was going on. Every time I called the office or the sell person with question they responded quickly and if they needed more info or had questions about anything, they gave me a call. I definitely would recommend Bay Crawl Space and Foundations to my family and friends.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Robert T.
10/2021
5.0
From the initial evaluation, throughout the installation, everyone we dealt with at Bay Crawl Space was fantastic. When they arrived at my house for the install, Troy and Nate did a great of explaining everything that was going to happen, and asked multiple times if I had any questions. They were extremely professional, and answered all our questions. I couldn't be happier with the service I received. Thanks so much!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ashley M.
10/2021
5.0
Each year we have our dehumidifier serviced each year. This year we learned so much about our system that we did not know thanks to Matt and Josh! Even though we have had the service before they thoroughly explained what they were doing and how the system operated! We have always had a pleasant experience with Bay Crawl Space however, Matt and Josh went above and beyond and we appreciate their dedication to the job. We would highly recommend Bay crawl Space & foundation Repair to anyone on the peninsula!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$198

Dom L.
10/2021
5.0
In March 2021, I had Bay install encapsulation, a drainage system, and support/lifting jacks in my crawlspace. Every associate I dealt with was very friendly and professional, from the administration Sarah, the advisor Mike Rowland, to the whole team of installers. The quality of their work was impressive and I doubt it can be matched. They showed me pictures of the completed project and they exceeded my expectations. Fast forward to today, I had Bay return to provide my one free jack adjustment to accommodate my flooring installers who recommended I level the floor more. Bay's team of Troy and Nate called before their arrival and were punctual. I knew the type of service I was going to receive and was not disappointed. The service truly feels like you're having your friend come do work for you. Troy made a recommendation for an additional jack that I was happy to accept because of the level of trust I have for the Bay associates. I was happy to be Troy's 1st sell! I look forward to working with Bay again here soon for the installation of the new jack and any future crawlspace needs. It's nice to have peace after having work performed on your home and I rest easy with Bay. Keep up the great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,780

Susan G.
09/2021
5.0
Troy and Nate were recently out to do work under our home and they were punctual, polite, professional, and friendly. Upon arrival they introduced themselves and articulated clearly what work they were about to do. Also at that time they inquired if I had any questions. Upon their timely completion of the work they asked again if I had any questions before they left. We would not hesitate to have them do work for us again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra P.
09/2021
5.0
We were very pleased with the work done by Bay Crawl Space & Foundation Repair. Adian, Aaron, Darrick & Gary were very respectful, professional, & thorough in doing their work, accomplished in 3 days! We highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


James W.
09/2021
5.0
Did a great job with our crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Loretta H.
09/2021
5.0
Troy, Nate, Mat, James, Customer Service receptionist...they are all super stars. Great customer service. Work done to complete satisfaction. Thank you!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,500

Brandon k.
09/2021
5.0
Stefan, Floyd and A-Shawn were very professional and did a great job with my foundation repairs.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$2,300

Betty R.
09/2021
5.0
Bay just finished and the underside of my home looks like new. Very dependable and courteous. Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


fred b.
09/2021
5.0
They did an awesome job for us. Would recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vernon C.
09/2021
5.0
I had my crawl space encapsulated and a dehumidifier installed. I cannot be happier with the work that was done and with the crew that performed this work. It has been over a year ago and I called for a yearly inspection to see how things were working. Troy and Aswan arrived when they were scheduled and took plenty of time inspecting my crawlspace and dehumidifier. These two men were very courteous and went over everything they did during their inspection. They even sweep out a bit of dirt and at the entrance to the crawlspace as they were leaving. This had apparently been left from a previous visit from a pest control visit. A very nice thing to do when it could have just been left as they had found it. I recommend this company based upon my experiences with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Drucy G.
09/2021
5.0
Iâ m super pleased with the work Bay did us, it made a difference almost immediately. Our service advisor, Beau, did an excellent job of identifying the issues in our crawl and offering reasonably priced solutions. The team they sent out to do the work was awesomeâ ¦Troy and Ashwan were friendly, knowledgeable, and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,850

Joseph R.
09/2021
5.0
Awesome job, Matt, Travis, Troy, and Josh were punctual and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,800

Richard L.
08/2021
5.0
Matt & James came out to perform my annual crawlspace inspection and service my 2 dehumidifiers last week. Once again, they went above and beyond my expectations. I asked if they could check out an area under one of my bathrooms for possible water problem and they did without hesitation. Long story short, there was a previous issue that was resolved and he was able to see and let me know of no further issue. That was greatly appreciated!! He outlined the minor repairs he made to the encapsulation, replaced one of the monitoring devices as it had failed, checked out the sump pump for proper operation, and checked and cleaned the drain field for the sump pump. Both dehumidifiers were serviced and there was a problem with one of the new filters. They told me about the issue, returned to their facility and were back in 40 minutes to resolve issue. They did increase the inspection price a bit much in one year, but their service continues to be excellent from the office to the techs. I highly recommend this company!!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$199

Grace C.
08/2021
5.0
I would recommend this company highly especially they're expertise and reasonable cost. The staff is friendly and strives to keep you informed about the process Michael Scott and Gary worked diligently to complete the project we appreciate they're hard work and we were very happy with the finished product .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Loretta H.
08/2021
5.0
Matt and James were incredibly professional. They worked in 98 degrees and were very kind and polite. They installed 3 jacks and it looks great. Matt took the time to explain to me, after working in this heat, what to expect, all with a smile and professionalism! REALLY appreciate Beau for reaching out and providing us a solution to our foundation problem. He was super professional as well. Thank you Bay Foundation! Highly recommend. We interviewed 4 other companies and this company I would recommend in a heartbeat! Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$3,100

Dave B.
08/2021
5.0
My wife and I found ourselves in a tough spot with a new build where the weight of the kitchen island was not really taken into account when the foundation was planned. What we discovered was that we needed some experts, and we called all of them. I think my wife got five estimates ranging from $5500 to $18000. We ended up talking to Scott and he walked us through a lot of different options. The thing I liked the most was Bay Foundation Repair wasnâ t interested in selling us stuff we didnâ t need, and beat the competition by a significant margin. On the day the work was done, Troy and Tyler arrived on time, giving us estimates via text as they got closer to our location. Troy introduced himself and Tyler, and then walked me through the work they were doing and what was involved. Once the work was complete Troy and Tyler made sure everything in my garage was as they found it, to include sweeping up all the debris and ensuring the area in the driveway they had worked was clean before they finished. Scott came out to ensure everything was as we expected and then he and Troy came inside and showed me pictures of the work accomplished and walked me through the technical aspects and answered all of the questions I had. I would highly recommend Bray Crawl Space and Foundation Repair. I found them to be reliable, forthcoming, honest and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Contact information

1179 Lance Rd, Norfolk, VA 23502


Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
9:00 AM - 7:00 PM

Licensing

Licensed*

Trade License Number
2705157039
Trade License Locale
VA
Trade License Expiration
03/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
foundation repair contractor

FAQ

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 9:00 AM - 7:00 PM

BAY Crawl Space & Foundation Repair accepts the following forms of payment: CreditCard
Yes, BAY Crawl Space & Foundation Repair offers free project estimates.
No, BAY Crawl Space & Foundation Repair does not offer eco-friendly accreditations.
No, BAY Crawl Space & Foundation Repair does not offer a senior discount.
No, BAY Crawl Space & Foundation Repair does not offer emergency services.
Yes, BAY Crawl Space & Foundation Repair offers warranties.

Contact information

1179 Lance Rd, Norfolk, VA 23502


Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
9:00 AM - 7:00 PM