Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

BAY Crawl Space & Foundation Repair

Foundation Repair, Basement Waterproofing, Insulation,

About us

BAY is the #1 Rated Crawl Space & Foundation Repair Company in the Hampton Roads, VA & NC Region with 2,000+ ★★★★★ Reviews, a 4.9 / 5 Rating, & 400+ Years of Combined Experience. We Are Skilled Experts, Totally Focused on Satisfying Our Customers. Our Awesome, Amazing Team, Specializes in Crawl Spaces, Foundation Repairs, & Basement Waterproofing. We Provide Affordable Repairs & Free Inspections. After We Inspect Your Concerns, We Show You Photos, Explain What’s Happening, and Customize Your Unique Solution to Your Wants & Needs.

Business highlights

10 years of trusted experience
Family Owned & Operated

Services we offer

Crawl Space Moisture Control, Crawl Space Cleaning, Insulation, Vapor Barriers, Crawl Space Encapsulation, Crawl Space Dehumidifiers, Structural Repairs, Floor Joist Sistering, Beam Replacement, Subfloor Repair, Subfloor Replacement, Foundation Jacks, Foundation Underpinning, Foundation Repairs, Tuckpointing, Lintel Replacements, and Brick Repairs.

Services we don't offer

Concrete Slab Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9561 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 561 reviews

Marie Y.
10/2023
5.0
foundation repair
  + -1 more
I am very please with the quality of work and professionalism of the crew. They communicated before the appointment and during the work with explanations and updates. The crew were very careful to clean up after the job as well. I could not ask for better service. I would like to recognize Elgin, the crew leader and Travis, Cedric, and Alex. Rob the field supervisor came by to ensure all was well and answer any questions also. All in all a very good experience.
Description of Work: Install 12 Jacks and an ibeam to stabilize droopy floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,329

Robert V.
10/2023
5.0
Every person I dealt with from Kristen in the office, including David with the initial visit, and Josh along with electrician Vincent, for the actual dehumidifier installation, were very informative. Their communication skills are top notch!
Description of Work: Installation of dehumidifier, along with necessary electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,300

Tina N.
10/2023
5.0
Bay Crawl Space was great to work with. From the start to finish everything went smoothly. From Fred giving us quote, Kacey doing the fungal treatment to Chris W. and his crew (Trixten, Darrick, DeLeon, & Art) completing our encapsulation. Everyone was very friendly and did a great job. I noticed a difference immediately that the musty smell was gone and also the humidity in my home. Each day Chris made sure I knew what they were working on and at the end of the day he gave me an update. I am very pleased and would call them again if I need more work done.
Description of Work: Encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L.
09/2023
5.0
home inspection
  + -1 more
I just had my annual inspection a year after the dehumidifiers had been replaced and all is good. Josh was very professional, polite and took great pics for me to see that all is well. He cleaned up, reinstalled the crawl space door and gave me a thorough report of my crawlspace. I continue to be very pleased with this company and highly recommend them for crawlspace issues. i have been using them for 7 years now. You will not go wrong using Bay!!
Description of Work: Annual crawlspace inspection and dehumidifier service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott A.
09/2023
5.0
basement waterproofing
  + -1 more
Working with Bay was a great experience. Very professional staff and technicians. No upselling, fair pricing, excellent materials and craftsmanship. Adian and the crew Marquay, Duggy, Alex and Kasey were extremely skilled and respectful of our time and property. It was a pleasure doing business with Bay.
Description of Work: Crawl space encapsulation/dehumidifier, drain and sump pump, wood treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee S.
09/2023
5.0
foundation repair
  + -1 more
Bay Crawl Space has been the best company to hire. I have received the best customer service from the very beginning. We received a schedule of work and it was followed precisely. They were very polite and cleaned up after themselves, even when the took a break for lunch. Adian, Aaron, Jermaine and Elgin were the young men working at our home and they were very respectful and deserve bonuses for the work performed. Very happy with this company and would recommend to anyone.
Description of Work: Encapsulation, dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Jesse Q.
09/2023
5.0
foundation repair
  + -1 more
Second job I've had done in my crawlspaces by Bay; this one included two dehumidifier installations and a couple additional electrical circuits. Matt and Payne were great to work with during the install -- they happily answered my many questions and were quick and comprehensive in their work. Wouldn't hesitate to recommend Bay to friends and family. Electricians were great to work with too (Vincent and Dalton), as well as the office and admin staff.
Description of Work: Installation of two dehumidifiers, installation of two supporting electrical circuits, installation of two auxiliary electrical circuits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy W.
08/2023
5.0
foundation repair
  + -1 more
After getting several estimates, we contracted with BAY to repair some damaged wood and replace other sections damaged by moisture. We also decided to have personnel install a French drain with sump pump. The crawlspace remains dry. We're happy with process from answering questions to scheduling to getting the work done with no delays.
Description of Work: Repair/replace crawlspace wood, french drain w/sump pump, water barrier for ground

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Barry F.
08/2023
5.0
foundation repair
  + -1 more
Bay Crawl Space incapsulated our crawl space in 2021. They did an excellent job in clearing out old insulation and debris, encapsulation and side-wall insulation, dehumidifier system install, cutting a new crawl space entry and cleanup. They were very efficient, professional and friendly. Josh recently came out for an annual maintenance service and did an outstanding job. We feel the crawl space will remain a healthy environment for years to come.
Description of Work: Foundation/crawl space encapsulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,500

Geraldine M.
08/2023
5.0
foundation repair
  + -1 more
Bay Crawl Space encapsulated our crawl space two years ago and we are so happy with the results. We used to have terrible cupping of our hardwood floors. Ever since, even with the extreme heat and humidity, we have had ZERO cupping. Josh performed our annual service visit last week. He called to let us know he was on his way, arrived on time, and was very courteous. Josh explained what he was doing and sent us pictures of how the crawl space looks. Great company. Great service. Highly recommend.
Description of Work: Josh performed our annual service visit last week. He called to let us know he was on his way, arrived on time, and was very courteous. Josh explained what he was doing and sent us pictures of how the crawl space looks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
08/2023
5.0
basement waterproofing
  + -1 more
Highly recommend this group of men and women. No delays, job finished on time with no budget overages. Great job installing our dehumidifier, encapsulation, drainage system & sump pump!! I highly recommend Michael(Sales), Chris W., Darrick, Trixton, Jabree(Core guys doing the install were simply amazing), Vincent(Electrician) and the entire corporate support staff did an amazing job. #BayCrawlSpace
Description of Work: dehumidifier, encapsulation, drainage system & sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian B.
08/2023
5.0
foundation repair
  + -1 more
Bay Crawl Space just completed my annual inspection. Kristen was amazing to work with on scheduling and telling me what to expect. In addition, Josh did an outstanding job ensuring all the vent covers were properly secure and repairing some damage that occurred after so plumbing work. Josh ensured I received photographs of all the work completed. We consistently get professional service from Bay Crawl Space.
Description of Work: Annual Inspection and repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
08/2023
5.0
basement waterproofing
  + -1 more
We had BAY Crawl Space and Foundation Repair do a partial encapsulation of our crawl space. We were impressed with their attention to detail and sticking to the proposed schedule. Communication, including daily planned efforts and periodic updates, was excellent. The crew (Adian, Marquay, Gary, and Eli) were friendly and did an outstanding job of cleaning up. And finally, system operation and maintenance were thoroughly explained. We highly recommend them.
Description of Work: They did a partial encapsulation of our crawl space.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Corey B.
08/2023
5.0
foundation repair
  + -1 more
Bay insulated our crawlspace and stabilized an overspanned joist. The work was well done, fairly priced, and the annual maintenance done by Matt & Payne was thorough. Both fellows were helpful and clearly explained the work, status and what to keep an eye out for.
Description of Work: Annual maintenance for encapsulated crawlspace and foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elynne M.
08/2023
5.0
basement waterproofing
  + -1 more
I recently had a dehumidifier put in my crawl space. I was able to get the appointment quickly and they keep me up to date with the progress with pictures.
Description of Work: Placed a dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas P.
08/2023
5.0
basement waterproofing
  + -1 more
Great service all around, from Christa on the phone to Michael doing the inspection and proposal to Aaron and his crew on clean out to Josh and his crew on installation and Mikki, Katie, and Nathan on the follow up. We are very happy with our new crawl space. Tom Petry
Description of Work: Encapsulated crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Michael K.
08/2023
5.0
foundation repair
  + -1 more
Chris A. and Elgin did a great job with our annual dehumidifier service!
Description of Work: Annual dehumidifier service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Brooke C.
08/2023
5.0
foundation repair
  + -1 more
Bay absolutely blew my expectations out of the water. Every last crew member was courteous, kind, and respectful! Don’t waste your time with anyone else, call Bay!
Description of Work: Crawl space encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Ryan R.
07/2023
5.0
basement waterproofing
  + -1 more
I was having an clean and inspect done on my encapsulated crawl space. Matt & Payne were my service technicians. Both were professional and courteous. They were able to make it out earlier than expected and called prior to make sure it was ok. Upon arrival they even helped me move a couple of items from Infront of the crawl access after I told them I recently had back surgery. Then put it back before they left. Service render was quick and precise. Asked if I had any questions before starting and once they were finished. Re-Explained how my humidity/temp sensor worked. Over all my experience with Bay these last 4 years has been phenomenal. Thank you.
Description of Work: Encapsulated Crawl space clean and inspect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Denise V.
07/2023
5.0
basement waterproofing
  + -1 more
Bay Crawlspace has been great from start to finish. Today, Matt and Payne came to complete a yearly inspection. Everything is good! I’m so thankful that I can rely on them to not fleece me of services I don’t need! They are a very professional and trustworthy company.
Description of Work: Annual check of Crawlspace waterproofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Lynn S.
07/2023
5.0
basement waterproofing
  + -1 more
They did a great job with communicating throughout the entire process. Came on time when scheduled for quote and work performed. Followed up after work was completed. Great Experience.
Description of Work: Add dehumidifier to crawl space that was already encapsulated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Brian B.
07/2023
5.0
basement waterproofing
  + -1 more
The entire team at Bay Crawl Space provided professional and prompt services to correct my crawl space issues. From the initial call through the annual inspection process, the Bay team has been exceptional. They were always on time and finished the job when they promised. Their work was excellent, and they cleaned up after the job was complete was excellent. I would use them again and have recommended them to others looking for crawl space work.
Description of Work: Crawl space vapor barrier and dehumidification; foundation support and floor leveling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
07/2023
5.0
foundation repair
  + -1 more
Bay Crawl Space Repair did a great job in our crawl space. One of the things I liked best was they came to the house, shared a quote and quietly left us alone to make decisions - no pressure. Once we made our decision to move forward they were right on it, keeping us posted every step of the way. Pictures of progress were shared with us and all our questions were answered in a courteous and professional manner. Team members Aaron, Shawn, Floyd, and Rob (Production Manager) were top notch. Nice to know good customer service still exists.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Katie V.
06/2023
5.0
drain pipe
  + -1 more
I would recommend Bay Crawl Space for all your foundation needs. They are honest and professional. Their team members are friendly, prompt and perform all our maintenance needs and answer all of your concerns. We have used them for years and they are the best in the area!
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry R.
06/2023
5.0
foundation repair
  + -1 more
I would like to say this team was amazing. Team members Eric, Christ A, and Dean were on point and professional. In all my years I have never had a company that was punctual; knowledgeable and friendly. They promise the job would be completed in three (3) days, and even during the rain and storm they stay positive. The other team that dug the holes in preparation for the jacks, metal beams, and plates did a great job preparing for stabilization. Bay Foundation did a great job. They didn't try to convince you of services not needed, but what was required. It was costly but needed.
Description of Work: My floors were bowing, stagging, un-even doors and vibration when walking into the kitchen and living room

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,698

Contact information

1179 Lance Rd, Norfolk, VA 23502

http://www.BayCrawlspace.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Insured

Licensed*

Trade License Number
2705157039
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Insulation,
Drain Pipe Installation,
Home inspection

FAQ

BAY Crawl Space & Foundation Repair is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 7:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

BAY Crawl Space & Foundation Repair accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, BAY Crawl Space & Foundation Repair offers free project estimates.
No, BAY Crawl Space & Foundation Repair does not offer eco-friendly accreditations.
No, BAY Crawl Space & Foundation Repair does not offer a senior discount.
No, BAY Crawl Space & Foundation Repair does not offer emergency services.
Yes, BAY Crawl Space & Foundation Repair offers warranties.
BAY Crawl Space & Foundation Repair offers the following services: Crawl Space Moisture Control, Crawl Space Cleaning, Insulation, Vapor Barriers, Crawl Space Encapsulation, Crawl Space Dehumidifiers, Structural Repairs, Floor Joist Sistering, Beam Replacement, Subfloor Repair, Subfloor Replacement, Foundation Jacks, Foundation Underpinning, Foundation Repairs, Tuckpointing, Lintel Replacements, and Brick Repairs.
Concrete Slab Repair.

Contact information

1179 Lance Rd, Norfolk, VA 23502

http://www.BayCrawlspace.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM