Merritt Homes, LLC

water heater installer

About us

Welcome to Merritt Homes! We are your local HVAC, electrical, and plumbing specialists. At Merritt Homes, we believe that outstanding customer service, hard work, and honesty is the key foundation of any successful business. Ensuring that our customers are fully educated and given options for their needs is of the utmost importance to us. As a consumer, we must choose wisely on who we are allowing into our home and who we invest our hard-earned money into. We are here for the community to get back to the loyalty, quality, and unwavering customer service that we all look for in a company. You are not just investing in the products you need for your home, but you are investing in a technician and company to be there when you need them most.

Business highlights

7 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.980 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
responsiveness
4.9
Showing 26-50 of 80 reviews

James S.
03/2019
5.0
They did a great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ed T.
03/2019
5.0
I would recommend him to anyone. We had the problem fixed in just a couple of days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam M.
02/2019
5.0
Rich was professional, efficient and went the extra mile to troubleshoot and fix the problem with my kitchen faucet. Ultimately he had to replace the faucet and did so that day. The new faucet is working perfectly and the customer service was excellent from the moment I placed the call for service. I would highly recommend MerriMac Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gretchen J.
02/2019
5.0
Chris was as professional as they come, attentive to what I and my husband had to say, understanding of the issues and our need to hire him over the previous company, and honest and straightforward with his assessment and recommendations. He was prompt and thorough and completed the job quickly and efficiently. I would definitely recommend Chris and Merrimac Services and will definitely rehire him should another problem arise.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Linda H.
02/2019
5.0
Rich was very polite and replaced all the toilet tank parts in my master bathroom and in a very short amount of time. I decided to have him replace the toilet tank parts in the Guest bathroom and roommates bathroom as well. I am very pleased and would definitely call Rich at MerriMac Services in the future. He called both times when he was 20 minutes away to let me know he was on the way which I appreciated, very considerate! Linda H. in Mechanicsville Va.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

curtis b.
02/2019
5.0
Service personnel was very knowledgeable, gave you options and very polite. After contacting Merrimac Services their was a service rep at my residence within two hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

richard c.
12/2018
5.0
The project was top notch. They were the only company who made the effort to troubleshoot the hot water heater problem before making a recommendation's to either repair or replace. They let us know what was going on and were very knowledgeable. They called to let us know when they were coming, showed up as scheduled, finished the project in a timely manner, and the final project turned out great! I highly recommend, and will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lindsey W.
12/2018
5.0
Chris from Merrimac did an amazing job in my project. He gave me an overview of how my heating system worked, then he diagnosed the problem, and he stayed to ensure it was working properly after he completed the work. Afterwards, he contacted my home warranty company twice to speak with the technical department to help process my reimbursement. Chris went above and beyond his duties to provide me with outstanding services. I will definitely be contacting Merrimac Services for all of my HVAC needs even without my home warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott M.
12/2018
5.0
Gentleman was very courteous and on time. He let us know what was going on and was very knowledgeable. Called to let us know when he was coming. Will definitely call again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Markanthony M.
12/2018
5.0
Very profesional , on time, detailed explanation of the work that need to be done as well as possible future repairs that may come up on my 18 plus year old gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie L.
12/2018
5.0
Very professional. Chris went above and beyond. He discovered a circuit breaker going bad and didn't have one in his truck, however, he did make a trip to my local Lowe's and purchased one and installed it for me. Thank you for getting my heat back on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ANJUM S.
11/2018
5.0
Very professional, polite and knew his business and did a great job !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary G.
11/2018
5.0
Very professional. The plumber put booties on before coming in my house. Listened to my concerns and was patient with me. He did an excellent job and showed me pictures of the work and concerns so that I could make an informed decision, as the work was in the crawl space of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathryn C.
11/2018
5.0
Very reliable and professional. Took care of two other issues. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William P.
10/2018
5.0
Chris was exceptional!! Prompt, meticulous, and thorough. Explained controls until I comprehended the system operation and status indications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edith H.
10/2018
4.5
They did a great job. The gentleman who we spoke with was very knowledgeable and explained everything that was needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Karl M.
10/2018
4.0
accomplished job expeditiously

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lance E.
10/2018
5.0
Rich did a great job was very informative and it was a good interaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie M.
10/2018
5.0
Great experience and best price after getting four quotes. The work was done the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Curtis A.
10/2018
5.0
The company was timely and the cost reasonable. The service Tech was extremely polite and professional. Will definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
10/2018
5.0
We were very pleased with the service. They arrived on time, were polite and courteous. The repair person explained what needed to be done and why. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas G.
09/2018
5.0
Was on time. Clean and organized service vehicle. Technician was a Master Plumber. Tech was careful in the house and was very clean. He explained what he was going to do. When finished, our kitchen drained like new. If we need similar work or HVAC work we will be in contact with this company. In out experience this company is outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa M.
09/2018
5.0
Excellent Service! They came when I couldn't get a hold of the company our Home Warranty hired. They were very reasonably priced compared to the other company. He explained everything in detail and was able to do a complete water heater install SAME day. We were very impressed. We ended up hiring them for our HVAC repair too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly E.
09/2018
5.0
Our repairman worked diligently to correct our issue which was smelly water. Once we determined it couldn’t be fixed by replacing the anode rod, we opted to replace the water heater and put in the new anode rod. He ordered the water heater, delivered it, replaced the anode rod and installed the new hot water heater. He took the old water heater away. He was mindful of our home and took measures to insure he didn’t damage anything and cleaned up once he was done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

David L.
08/2018
5.0
Came quickly - provided and estimate and did the job exactly as they should for that price.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

10281 Old Quarter Lane, New Kent, VA 23124


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
2710062349
Trade License Locale
VA
Trade License Expiration
07/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Merritt Homes, LLC accepts the following forms of payment: CreditCard
Yes, Merritt Homes, LLC offers free project estimates.
No, Merritt Homes, LLC does not offer eco-friendly accreditations.
No, Merritt Homes, LLC does not offer a senior discount.
No, Merritt Homes, LLC does not offer emergency services.
No, Merritt Homes, LLC does not offer warranties.

Contact information

10281 Old Quarter Lane, New Kent, VA 23124


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day