Rick's Tire And Auto

Auto Service, Auto Tires, Auto Inspections,

About us

Family owned FULL Service Auto/Truck Repair Center-Cooper Medallion Tire dealer- Virginia State Inspection Station- Custom Exhaust-Chassis Dyno Services-Diesel Truck repair and maintainence.- Classic Car Repair and Maintainence-Performance parts and accesories sales/install/service

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Full-service automotive repair & preventative maintenance, car care, general, undercar, , heating & cooling, electrical, transmission, electronic, tires, alignment, wheel service and balancing.---Full chassis dyno service

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-14 of 14 reviews

Mary Frances B.
05/2017
5.0
auto repair
  + -1 more
They're very honest. They're never going to screw you over, they will get you in when they say they can, and sometimes, if things go wrong, they will be there to back you up. I would tell others that the work they have done for me is excellent. I would trust these guys to cook my dinner and walk my dog. They care about their customers. It's old community style, they do a good job for the people they serve.
Description of Work: They did a state inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

Lorraine S.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Frances B.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: We have been to Rick's for many many years for more than just tires. While their service is great, their care, and "down home" ethics are what keeps us going back.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas B.
01/2015
5.0
auto repair
  + -1 more
Ricks is by far the best repair shop I have ever used. There have been times when I have taking my car in and thought I may have a serious problem and Rick has fixed the problem for very little cost. I would not use another mechanic.
Description of Work: Oil change and general maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41

John H.
03/2014
1.0
auto repair
  + -1 more
We took our vehicle to Rick's for the "Check Engine" light being on over a month and a half ago. He said it brought up several codes, but he said he would not be able to get to it for a couple of days, so we came and picked it up to take it home. When driving it the next day, the light went off, so we called Rick's and he said if the light was not on, he could not do anything. Well, about 2 weeks later, it came on again. We took it back to him and he called us back and read off a list of things, $470.00 worth of work, he needed to do. We told him we just wanted to know what work needed to be done to solve the problem causing the "Check Engine" light to come on, that we were trying to sell the vehicle and wanted to fix what was causing the light to come on. He told us there would be $350.00 worth of work to solve the problem causing the light to come on. So, three weeks later, the light comes back on again. We took it back to Rick's and he tells us that the extra $135.00 worth of work he wanted to do before, which he claimed was not needed to solve the "Check Engine" light problem now needed to be done. We asked would this take of the problem, and they said it would. Well, that was last Wednesday, it was supposedly fixed after the $485.00 worth of repairs being done, but low and behold, three days later on Saturday the light comes back on again. He has gotten our money, and we still have the same problem and we are really tired of dealing with him, since it is obvious he cannot or doesn't want to fix the problem, just take our money. Now we will have to go elsewhere to get the problem fixed, since we definitely do not want to deal with Rick's anymore.
Description of Work: Find the cause of the "Check Engine" light being on.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$485

Response from Rick's Tire And Auto
WOW! I was quite surprised and disappointed to see this review,especially since we were not aware the customer still had a problem. We pride ourselves in our customer service and doing the "right thing". I wasnt personally involved with this ,but that doesnt make a difference,it is still my business and responsability . I looked back at the records and see the vehicle was i my shop for state inspection and check engine light. The Jeep had 152k and a misfire code. The sparkplugs and boots looked to be either original or very high mileage , that is the place you have to start. We could not chase down a misfire code with ignition parts that are suspect, that is where you begin. The big mistake here seems to be my company not doing a good jo in explaining these issue. We also would have been and still are willing to correct this. We havent been in business for 18 years and developed the following we have by not providing customer service. We would have loved to been given the chance to correct this before the customer felt strongly enough to write such a harsh review. We still would like the chance to correct this .

Thomas B.
12/2013
5.0
car inspections, auto repair
  + 0 more
Rick Watts and Rick Crabtree are both professional and honest. When looking for car service both of these are sometimes hard to find. Rick's does not try to oversell you on anything and are completely upfront and honest. I trust them with all of my automotive needs.
Description of Work: Oil Change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41

Robert L.
09/2013
5.0
auto repair
  + -1 more
I had used Rick's Tire and Auto before for several other maintenance items on my family's vehicles. The clutch on my 1990 Nissan Pickup was slipping badly. Rick had his technician road test the vehicle, and agreed that the clutch was worn out and needed to be replaced. He gave me an estimate, and scheduled a time when the work would be done. He called on the day it was ready and I picked it up. Rick told me that once they got the clutch apart that they could see that the brass throw out bearing was badly worn along with the clutch disc. He had used an upgraded hardened steel throw out bearing that came with the clutch kit. The truck now drives much better. We have almost 200K on this vehicle and it keeps on going. Rick's price for the parts and labor was a couple hundred dollars less than the other quotes I had gotten. Very satisified with the service.
Description of Work: Replaced clutch, pressure plate, and throw out bearing on my 1990 Nissan King Cab Pickup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

David S.
09/2013
5.0
auto repair
  + -1 more
We use Rick's (there are 2 Rick's - both very knowledgeable) for all of our auto service. They are friendly, do a good job and the price is reasonable. Highly recommended.
Description of Work: State inspection and routine servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Richard E.
05/2013
4.0
auto repair, car tires
  + 0 more
They got me in for the tire install without a fuss and I was out of there in about 1hour and 5 minutes. Rick's Tire and Auto is a great shop to know about. I will certainly use them again.
Description of Work: Purchaed tire from an online tire store and had them shipped to Rick's Tire and Auto. I had the 4 tires installed and balanced on my import car.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$45

Michael P.
04/2013
5.0
auto repair
  + -1 more
Dropped off my car for service as both front brakes were dragging. Rick's replaced the calipers, brake lines, discs, and bled the brakes. The price seemed fair to me for the amount of work that was done. The car was delivered on time and was fixed right the first time. I appreciate that they offered to reuse what parts they could, including the discs, to save money, but we settled on new parts given the age of what was on there. I will be coming back next time my car needs repairs or just routine service. I appreciated being kept informed throughout the process.
Description of Work: Rick's replaced both front calipers, brake lines, discs, and bled the brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

John H.
02/2013
5.0
auto repair
  + -1 more
Rick's Tire And Auto does good work. They're very personable and they seem to do a real good job. We're really happy with them. We've brought our vehicles to them in the past. They charge less than other people that we've dealt with. They're very fair on the prices. When they say they're going to do it, they do the job and finish it. They're very honest at what they do. They're very good people.
Description of Work: We got the crank fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jennifer O.
02/2013
5.0
auto repair
  + -1 more
They have been very satisfactory and reasonably priced. I would recommend them. They are just very personable and attentive to your needs.
Description of Work: One of my cars is at Rick's Tire and Auto for inspection and check-up. We go to them for all our auto services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
10/2011
5.0
auto repair
  + -1 more
They are great. They are usually good about getting you in the next day. They are very reasonable and honest. They only do the work that needs to be done.
Description of Work: They repaired a bumper clip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Robert S.
04/2010
5.0
car tires
  + -1 more
Ordered tires from TireRack and had them delivered directly to Ricks. They called to schedule an appointment. Dropped off the truck in the morning and picked it up in the afternoon. Very professional service. Absolutely no problems. Quality work. Rick told me they replaced the stems with steel stems to support my 10 ply tires. I didn't know that rubber stems were too weak. Even though my job was simple, they treated me like any other customer. Not rushed and very pleasant to speak with. I'm so glad I found someone honest. I'll take all of my future work to them.
Description of Work: Mounted and balanced 4 truck tires. Replaced stems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

    Contact information

    9004 Shady Grove Rd, Mechanicsville, VA 23116

    www.rickstireandautova.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Auto Inspections,
    Auto Radiators,
    Heating and Air Conditioning,
    Auto Transmission,
    Auto Towing,
    Auto Mufflers

    FAQ

    Rick's Tire And Auto is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Saturday: Closed

    Rick's Tire And Auto accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Rick's Tire And Auto offers free project estimates.
    No, Rick's Tire And Auto does not offer eco-friendly accreditations.
    Yes, Rick's Tire And Auto offers a 10% senior discount.
    Yes, Rick's Tire And Auto offers emergency services.
    No, Rick's Tire And Auto does not offer warranties.
    Rick's Tire And Auto offers the following services: Full-service automotive repair & preventative maintenance, car care, general, undercar, , heating & cooling, electrical, transmission, electronic, tires, alignment, wheel service and balancing.---Full chassis dyno service

    Contact information

    9004 Shady Grove Rd, Mechanicsville, VA 23116

    www.rickstireandautova.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    Closed