Yeager Gas Fireplace Service understands that superior customer service is what it takes to retain repeat customers year after year. It is our goal to make your yearly service such an easy and friendly experience that you will never again need to look anywhere else for someone to clean, maintain and repair your gas fireplace. The professionals at Yeager Gas Fireplace Service sincerely look forward to meeting your needs while exceeding your expectations!
Business highlights
15 years of trusted experience
Services we offer
Cleaning, safety inspection, repair, annual maintenance and gas log installation.
Description of Work: Serviceman had some difficulty locating the remote control box in the fireplace until I showed him the the document containing the fireplace specifications and layout.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$150
Edward L.
04/2016
5.0
fireplaces, gas logs
+ 0 more
unknown
Description of Work: Repaired gas fireplace. Gas had been turned off during home construction and line became clogged with spider webs. Yeager technician showed up tight on time and had it up and running in about an hour. Very knowledgeable and efficient. My wife suggested calling our regular plumber. I said no, I wanted someone with specific expertise in gas fireplaces. Good call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Angie M.
01/2016
5.0
fireplaces
+ -1 more
unknown
Description of Work: Excellent work! Careful to cover the surroundings and the job that was done could not have been better. Good communication!
Rating Category
Rating out of 5
Yes, I recommend this pro
Vellore G.
12/2015
5.0
fireplaces
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Candice P.
12/2015
5.0
fireplaces
+ -1 more
unknown
Description of Work: Installed blower on existing fire place.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
russ P.
12/2015
5.0
fireplaces
+ -1 more
unknown
Description of Work: Provided an estimate of what would need to be done to repair fireplace. Chose to replace fireplace which was more cost based. Provided reference to Glover which I am using.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Rita P.
12/2015
5.0
fireplaces
+ -1 more
unknown
Description of Work: General maintenance and inspection of gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Cynthia K.
10/2015
5.0
fireplaces
+ -1 more
unknown
Description of Work: Very professional! Would definitely ask them to service my gas fireplace next season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
W M.
10/2015
3.0
fireplaces
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$179
Sandra M.
07/2015
5.0
fireplaces
+ -1 more
unknown
Description of Work: I hired Yeager for fireplace cleaning. The remote wasn't working. He ordered a new one and installed it when it came in. The owner is thorough, does high quality work, and is very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Vince H.
06/2015
5.0
fireplaces
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marybeth O.
05/2015
5.0
fireplaces, gas logs
+ 0 more
unknown
Description of Work: Cleaned and repaired gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Michele J.
04/2015
5.0
fireplaces
+ -1 more
unknown
Description of Work: Cleaned and serviced fireplace, also tightened wire to wall switch ..now it is working again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Richard K.
04/2015
5.0
fireplaces
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lee F.
02/2015
1.0
fireplaces
+ -1 more
unknown
Description of Work: Make sure you ask for the owner to perform your work. My experience with this company was that the tech couldn't keep any of the appointments we scheduled - always running late or would call hours later and apologize. After the third time this happened I found someone else to do the work. Mr Yeager is apparently the most skilled and professional of the crew. Don't mess with anyone else.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Sheri H.
01/2015
5.0
fireplaces
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$179
Max S.
01/2015
5.0
fireplaces, gas logs
+ 0 more
unknown
Description of Work: Cleaned gas fireplace including the outlet and added gravel to the pan. On time, thorough, clean and explained everything.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Donna R.
01/2015
5.0
fireplaces
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Francis A P.
12/2014
5.0
fireplaces
+ -1 more
unknown
Description of Work: Checked Mendota Fireplace Insert. Replaced control batteries. Adjusted performance. Went well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Ellen C.
12/2014
5.0
fireplaces
+ -1 more
unknown
Description of Work: Cleaned & repaired my gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Stephanie O.
11/2014
1.0
fireplaces
+ -1 more
unknown
Description of Work: I was very disappointed. Yeager was recommended to me by a neighbor. It was easy to make an appointment, but then the technician did not show up. I had a 430pm appointment. I called three times and sent a text message. Finally, at 510, the technician and called and said he got held up at another house and he was on his way-- at that point, I canceled the appointment. I thought it was incredibly rude that he was so late, without any notice, and didn't answer multiple calls and text messages. I won't use or recommend Yeager again.
Rating Category
Rating out of 5
Yes, I recommend this pro
$179
Response from Yeager Gas Fireplace Service
Hi, I'm Bill, the owner of Yeager Gas Fireplace Service. I am sorry that you didn't get service at any exact time or moment. My service techs are instructed to NOT say an exact time of arrival because they never know what they will run into on a job before yours. He probably didn't answer because as he said,, he got held up on another job and probably lost track of time. 40 min's late is not too bad and I think you should have allowed him to come over instead of putting an "F" on my business reviews. I'm really "disappointed" in you that you never called me to tell me your concern and you wouldn't allow a 40 minute grace period. Some customers are too demanding and better we just move on to friendlier customers. We try to serve as many people and we don't just leave a house if a job isn't done. I know of no company that will give an exact time of arrival. It's impossible. You shouldn't be hard on my technician and my business. You didn't get service because you didn't allow extra time for a service man to arrive and you blame us. You cancelled on us. We were trying to get to you. I will speak with my tech about it but I won't blame him for working 12 and 14 hour days including Sundays to try to help as many people, like you, get their fireplaces fixed. If you want to call me personally I will gladly come out myself to service your fireplace but I will not be able to give an exact time of arrival. Please plan ahead and allow a grace period. I get this all the time, customers who make appointments and then make dinner plans for the same evening. It's unfair for us to be dragged into your time slot. It rushes us and makes us feel bad if we can't serve you. Not to mention an unfair review.
James H.
10/2014
5.0
fireplaces, gas logs
+ 0 more
unknown
Description of Work: Serviced three gas fireplaces, troubleshoot why the remote to one of my fireplaces did not work and provide me an estimate of installing a blower on the fireplace in my basement. Individual arrived on time and performed in a professional manner. Also took it upon himself to check the blower on the family room fireplace when I stated that it appeared to take a while longer to start. He cleaned up each time and explained specifically what he was doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
Kimberly J.
10/2014
5.0
fireplaces, gas logs
+ 0 more
unknown
Description of Work: Routine gas fireplace maintenance. Technician, Scott, was punctual, polite, knowledgeable, and tidy.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Gas Logs,
Natural Gas Lines,
Appliance Repair - Small,
Gas Grills,
Chimney Sweep
FAQ
Yeager Gas Fireplace Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Yeager Gas Fireplace Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Yeager Gas Fireplace Service does not offer free project estimates.
No, Yeager Gas Fireplace Service does not offer eco-friendly accreditations.
No, Yeager Gas Fireplace Service does not offer a senior discount.
No, Yeager Gas Fireplace Service does not offer emergency services.
No, Yeager Gas Fireplace Service does not offer warranties.
Yeager Gas Fireplace Service offers the following services: Cleaning, safety inspection, repair, annual maintenance and gas log installation.