With over 32 years of experience, our focus is on the quality and services we provide to our clients. From our Eco-friendly products to the technicians in your home, our goal is 100% customer satisfaction. At Absolute Carpet Care you will experience friendly, hardworking and highly trained individuals who work together as a team to build life long relationships with our clients.
I picked up small things and lamps. They moved everything else. They were very polite and did their work easily and sprayed larger soiled areas and then cleaned.
Description of Work: Carpet cleaned in LR, DR, and hallway. Dining room carpet was very stained. Living room had red wine spots cleaned up by Oxyclean. All carpets now look like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Absolute Carpet Care
Thank you for your kind review! We are so happy to hear that we got your carpets looking like new again! So often we get comments like yours and it just goes to show how top notch our technicians are! If anyone can get out a difficult stain, it will be us. We thank you so much for your kind words and we look forward to many years together! Have a wonderful day and enjoy this spring weather! Best, Team Absolute
Christine P.
04/2015
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning
+ 2 more
The were great! Communication was EXCELLENT, they were very punctual and proactive, and the cleaning job itself was excellent! My carpet looks brand new. The techs were very nice and friendly and we felt comfortable with them in our home. The only caution was that we had a little trouble with understanding how the deal we purchased was a deal, but a quick call to HQ corrected the math error by our tech, so all is well. Cannot recommend highly enough, though I do feel that the price is a bit high; however, you do get what you pay for, in my experience.
Description of Work: Cleaned all carpeting, including stairs, in house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Absolute Carpet Care
Thank you for taking the time to leave a review of your experience with Absolute Carpet Care. We take customer service very seriously and that starts with who we hire, the quality eco-friendly products we use and the rigorous training our certified technicians go through. We strive for 100% customer satisfaction with every job! These factors don't make us the least expensive but we promise courteous and professional staff who will always put our clients first. Thank you for choosing Absolute Carpet Care. It has been our privilege. We look forward to working with you in the future. Warmest Regards, Team Absolute
Stephen S.
04/2015
5.0
carpet cleaners
+ -1 more
The company gave us a 4hr window but showed up within 15 minutes of the earliest time! Gave a fair estimate and completed work on time.
Description of Work: Clean carpets in 4 bedrooms
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Absolute Carpet Care
We appreciate you taking the time to leave a review! We are so happy that you were pleased with the job. While we strive for straight A's I do realize this isn't always possible. I noticed that you gave us a B in the quality area and wanted to make sure that we had done everything possible to make this right for you. We offer a 100% guarantee on our work. If for some reason you are not pleased with the initial visit, we will come back out free of charge, within 5 days, to do a re-service on any areas you were not completely satisfied with. We thank you for your business and look forward to working with you in the future. If there is anything we can do for you, please do not hesitate to call the office. Have a wonderful day! Team Absolute
David F and Linda L K.
04/2015
5.0
carpet cleaners
+ -1 more
They called when on the way. Arrived on time, covered the floors not being cleaning. Did a great job cleaning, raking & deodorizing!
Description of Work: Dining room carpet cleaned & deodorized. Hall stains cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Absolute Carpet Care
We thank you so much for taking the time to leave a review for us! Our technicians are top notch and try to take the ultimate care in your home. We appreciate you being repeat customers and we look forward to working with you for many years to come! We hope you have a wonderful weekend! Kindest Regards, Team Absolute
Thank you for taking the time to leave a review. We are so happy that you are pleased with the job. Our technicians are top notch and very professional. We want you to feel comfortable with the representatives of our company that you trust to be in your home and part of that is a professional look. We thank you for choosing Absolute and we look forward to many years of future business with you. Have a wonderful day! Team Absolute
CHRIS B.
03/2015
5.0
carpet cleaners
+ -1 more
Very friendly team-aiming to please and nice to have around. I would give them five stars.
Description of Work: good deal on one room carpet clean. They added the dining room at no extra charge. Looks beautiful! Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you for our "Five Star Rating"! Nothing thrills us more than to hear from a happy client! We strive for 100% satisfaction with every contact our clients have with us from the first phone call to the last and everything in between. Our technicians are THE BEST! We look forward to working with you for many years to come. Thanks again for taking the time to let us know about your experience. Have a wonderful weekend! Team Absolute
Richard G.
03/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They came into my home & did all they said they would do. Very professional, kind, they are super.
Description of Work: They cleaned my living room, dining room, upstairs hallway & study and cleaned my 3 pieces of furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you so much for your kind review! We strive to always do our best from the time you call in to book your job until your quality call afterwards. Maintaining excellent customer satisfaction is our goal 100% of the time! We really appreciate your business and know you have a choice when you choose Absolute! Kindest Regards, Team Absolute
Everything went great. This is the 3rd time we've used Absolute Carpet Care and they are really easy to deal with.
Description of Work: Cleaned 670 sq ft of carpet and repair stretched carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$875
Response from Absolute Carpet Care
We appreciate your kind review! We are so glad that we have been your choice repeatedly. When we start a relationship with our clients, our goal is to make it lifelong. We want to make it easy and enjoyable to work with us. Thank you for calling and choosing Absolute time and again. We value your business and your opinion and look forward to working with you in the future. Warmest Regards, Team Absolute
Pat B.
02/2015
5.0
carpet cleaners
+ -1 more
They are excellent! I would highly recommend this company as well as continue to use them.
Description of Work: The cleaned the carpets in my condo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Absolute Carpet Care
Thank you for your kind comments. A lifelong client is our goal at Absolute. Our clients' praise as well as referrals are the highest compliments we can receive and we appreciate each and every one. Thank you for choosing Team Absolute and we look forward to working with you in the near future.
Annette E.
02/2015
4.0
carpet cleaners
+ -1 more
Carpet looks great. They were able to get out one large stain, but not 2 pet stains.
Description of Work: Cleaned family room, loft and two sets of stairs
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Absolute Carpet Care
Thank you for leaving your review. While we strive for an all A report, we realize that our price is not the cheapest. That being said, we believe that you get what you pay for and with us you get trustworthy, hardworking technicians, a company that stands by their work 100%, friendly staff, eco-friendly products and much more. We thank you for you business and we certainly look forward to being able to work with you in the future. Have a great day!
Michael J.
02/2015
4.0
carpet cleaners
+ -1 more
Very accommodating for schedule.called a head time & arrived on time.
Description of Work: 3 area rugs & a couch.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$275
Response from Absolute Carpet Care
Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you in the future. Team Absolute
Sheryll T.
02/2015
4.0
carpet cleaners
+ -1 more
There were ok. We've used them several times. I think approximately 4 times. The last time was worst, but the previous work was good.
Description of Work: They stain cleaned the carpets.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Absolute Carpet Care
We were sorry to hear you aren't completely satisfied with your service. We strive for 100% client satisfaction, always!! We would love a chance to rectify this situation for you. If you would like us to come back out for a re-service, please do not hesitate to contact our office. We hope to speak with you soon. Team Absolute
Michele T.
02/2015
5.0
oriental rug cleaning
+ -1 more
There great. They do a good job every time they come out. They are very efficient. They confirm appointments. Very courteous.
Description of Work: Took away and cleaned some area rugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
David S.
02/2015
5.0
carpet cleaners
+ -1 more
We had a really good experience with them. They cleaned the carpet in one room. We've used them before. They were able to schedule us soon after we called. It was good. It was great.
Description of Work: They cleaned our carpet in one room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Absolute Carpet Care
We thank you for taking the time to leave a review. We try to be accommodating and get our clients in as soon as possible and usually we can do that within a day or two. There is no job to big or to small for us; we've done hallways to mansions! We appreciate and any job that we get. We realize you have many companies to choose from and we thank you for choosing Absolute Carpet Care. We look forward to working with you in the future.
Michael C.
02/2015
3.0
carpet cleaners
+ -1 more
We were not overly impressed. They showed up promptly, worked quickly. We moved into a house that had lot of pet stains and they told us they would not come out which we understood. Not long after we used them we used a basic spot cleaner and the water that came out of the carpet was disgusting and you would have never guessed the carpets were cleaned.
Description of Work: I used Absolute Carpet Care
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$700
Response from Absolute Carpet Care
We thank you for taking the time to leave a review. We are so sorry to hear that you were not happy with our services. We want our clients to be 100% satisfied. As a matter of fact, if you're not, we'll come back out to your home within 5 days of the initial service and clean again for free! I certainly hope that you took advantage of our re-service policy! Pet stains can be very difficult to remove and while we always do our best to get them out, sometimes they are stubborn and even the most highly trained technicians with the best training can't get them out. At times, the cleaning will "disturb" stains that are deeper down in the fiber and invisible to the naked eye. If this is going to happen, it will do so within the first couple of days. This is caused by the fiber drying and pushing the loose dirt up to the surface. When that happens, "re-wicking", we will come back out and clean those stains again, for free! We are sorry that you were not happy this time. However, we would hope that if you ever needed carpet cleaning again, you would reconsider and give us the opportunity to come back out and work with you. We would love the chance to make it right for you!
Susan R.
02/2015
5.0
carpet cleaners, carpet installation
+ 0 more
It was fine. I would recommend them. A little expensive on the stretching but the cleaning price was really good.
Description of Work: I used Absolute Carpet Care to clean carpet and stretched the carpet in one room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sarah V.
02/2015
5.0
carpet cleaners
+ -1 more
There excellent. Very prompt. Amazing customer service. They guarantee there work. Excellent interaction with them. Nice and clean carpets now.
Description of Work: Cleaned all the carpeting in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karim D.
02/2015
5.0
carpet cleaners
+ -1 more
They were good. It was a fair price and I thought I got a good deal. They are timely and professional.
Description of Work: Clean carpet in 3 rooms and odor removal.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy and Don H.
02/2015
1.0
carpet cleaners
+ -1 more
It was awful. They put so much water on the carpet that I had to call the office on a Saturday. There was so much water that we couldn't use the room for the entire weekend and it created mold. They brought a heater and a fan to try to dry the carpet. They also were supposed to be cleaning the grout in the bathroom. They took the finish off the tiles. I'm having the floor replaced. And the job in the bathtub was so bad that I spent the rest of the day trying to clean up after what they did.
Description of Work: Carpet and grout cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$400
Gail K.
02/2015
5.0
carpet cleaners
+ -1 more
Stains all gone. They are always a pleasure, from the fellow who answers the phone to the technicians.
Description of Work: Cleaned dog stains (throw up) off a white carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Absolute Carpet Care
Thank you for your great review! We love that you have used our services for all of these years. You know that for us no job is to big or to small and we give 100% each time. We look forward to working with you for many years to come! Stay warm! Team Absolute
Carole B.
02/2015
5.0
carpet cleaners
+ -1 more
Great. 2 men came and did the work. First, cleaned all around the edge & then, remaining carpet.
Description of Work: 3 rugs cleaned in bedrooms. Edge had black around and that was hand cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Carol P.
01/2015
5.0
carpet cleaners
+ -1 more
Arrived early, did a great job, and finished promptly.
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Absolute Carpet Care
Thank you for taking the time to review our services. We strive for 100% customer satisfaction with every job. We appreciate your business and look forward to working with you in the future. All the best, Team Absolute
Mary H.
01/2015
5.0
carpet cleaners
+ -1 more
They showed up on time and got right to work. We had moved as much furniture as possible and they moved the heavy things as they needed to. I was so happy with the result and with the professionalism of the team that did the work. I will definitely use this service again!
Description of Work: We had three rooms and our staircase carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Absolute Carpet Care
Thank you for your kind words. Straight "A's" is always our goal. We appreciate you taking the time to give us a review and we look forward to working for you in the future. Warm regards, Team Absolute
Inge D.
01/2015
4.0
carpet cleaners, floor cleaning
+ 0 more
It was a good experience. I thought they could've done more work for the money.
Description of Work: I bought a deal for 3 areas of carpet cleaning (up to 400 sq. ft.). The company sent one tech and he was at the home for about 2 hours.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$199
Response from Absolute Carpet Care
Thank you for your feedback. We strive for all "A's" but I realize that providing the quality Angie's List members deserve make it tough to earn that "A" for price. Our notes indicate that we did in fact have a 2 man crew there (as is customary with us) but perhaps we erred in our record keeping. Thank you for your business and I hope to earn "A's" in the future if you would be kind enough to consider us for your future cleaning needs. Warm Regards, Marcus
Hannah H.
01/2015
5.0
carpet cleaners
+ -1 more
It was fine. They did a really nice job. They do really good work.
Description of Work: We had them do the whole house (carpet cleaning).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Absolute Carpet Care
We appreciate you taking the time to leave a review for us. 100% satisfaction is our goal, every time! Warmest Regards, Team Absolute
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Mattresses,
Water & Smoke Damage
FAQ
Absolute Carpet Care is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Absolute Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Absolute Carpet Care offers free project estimates.
Yes, Absolute Carpet Care offers eco-friendly accreditations.
Yes, Absolute Carpet Care offers a 10% senior discount.
Yes, Absolute Carpet Care offers emergency services.
No, Absolute Carpet Care does not offer warranties.
Absolute Carpet Care offers the following services: Carpet Cleaning, Carpet & Hardwood Flooring Sales, Upholstery & Furniture Cleaning, Mattresses, Tile & Grout Cleaning, Water Damage Cleanup & Restoration, Leather Cleaning, & Pet Damage.
Housecleaning, Air Duct Cleaning, & Hardwood Floor Cleaning & Restoration.