Carpet Specialist

carpet installer

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

For the best in flooring repairs and carpet stretching, call Carpet Specialist. We are a locally owned and operated family business with over 34 years of experience right here in Virginia. Call today!

Business highlights

48 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
8%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 51-75 of 213 reviews

Christine M.
02/2020
4.5
Very nice man....did a good job...was a little expensive for the short time he needed for the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sherry S.
02/2020
5.0
Jeff is very dependable; they do an assessment and provide a fair estimate for the work; they were willing to move furniture; vacuumed after power stretching and repairing carpet; the result was excellent! No more wrinkles or bulges. Very pleased with the outcome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen D.
02/2020
4.5
Excellent service - very knowledgeable - did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Robert C.
01/2020
5.0
He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robert p.
01/2020
5.0
Job explained well and performed well on time at agreed price Good people

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

richard J.
01/2020
3.0
Promised us that they would not damage new paint when installing carpet in two rooms and would be very careful when we questioned their time frame for installation. Contractor recommended waiting for paint to cure. Not only did we have to pay contractor $100 to fix damaged walls, chair rail and floor molding paint, but they bothered the painters so much to help move furniture that the painters complained to us for time lost painting while assisting Jeff and Nathan. Decent price and nice guys but problematic.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
1.5


Dean B.
12/2019
5.0
Knowledgeable and professional. Did exactly as quoted

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Michelle M.
12/2019
5.0
Jeff & Nathan did an amazing repair and replacement. Selling this house is already a monster but the team made the entire process super easy and fast!!! TY for both the super fast response, awesome customer service and the professional repair!! Looks amazing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Demis S.
11/2019
5.0
Prompt, courteous and competent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

jackbland j.
10/2019
5.0
He did a fabulous job and I can't say enough about him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marina B.
09/2019
5.0
they came on time and did the job ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Robert B.
08/2019
5.0
Excellent work. Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bert F.
08/2019
4.5
Great personality

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Suzanne T.
06/2019
5.0
Overall very satisfied.. was a bit more that I thought I would spend but the results were amazing! Thanks Jeff

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat D.
06/2019
4.5
Responds quickly and able to schedule quickly Make sure to clarify price before scheduling

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

JoAnn W.
04/2019
5.0
We had worried for y ears about the horrible carpet ridges that had developed in three large rooms upstairs. Finally, we were afraid someone would trip in the dark and hurt themselves. Our carpet is very thick and "Berber-like," but they were able to repair quite a few major ridges in three large rooms in one day, including one very large problem directly under a professional size pool table and more that were near a treadmill and a Bowflex machine. They also had to move a lot of major furniture and put it back. It sure looked like a major job to us! But they worked steadily and got it all done with a written guarantee they would return if the problems resurfaced. We are extremely pleased and relieved! So happy we found them on HomeAdvisor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Herbert R.
04/2019
5.0
They called me to asked if they could early, I said that great. They were very friendly and polite and very efficient. I was delighted. I would recomment them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather A.
04/2019
2.5
He was not great about follow up to confirm the appointment, forgot what he was coming to do, was late to the appointment (he did let me know he was going to be late) and did an ok job with my carpet repair. Super nice guy, but I would not hire him again.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
3.0

$175

Eileen K.
03/2019
5.0
They were very prompt and took out the wrinkles that were in my hallway carpet. They were very friendly and very meticulous. They were here for an hour and half for a great price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

David R.
03/2019
4.0
Great people very polite and definitely new what they were doing very hard workers never stopped all day

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

MARTHA M.
03/2019
5.0
VERY COMPETENT AND FRIENDLY CARPET RESTORATION SERVICE; THEY SOLVED ALL OUR CARPET PROBLEMS

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

G. A.
03/2019
5.0
very professional and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew N.
02/2019
5.0
Jeff did an amazing job. He responded quick and did the job same day. The work he did saved me from a whole lotta fees and I appreciate it greatly, definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann C.
02/2019
5.0
They were excellent, floor looks wonderful, they were neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2119 Burgess Road, Chester, VA 23836


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM

Service Categories

carpet installer

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: 8:00 AM - 8:00 PM

Carpet Specialist accepts the following forms of payment: CreditCard
Yes, Carpet Specialist offers free project estimates.
No, Carpet Specialist does not offer eco-friendly accreditations.
No, Carpet Specialist does not offer a senior discount.
No, Carpet Specialist does not offer emergency services.
Yes, Carpet Specialist offers warranties.

Contact information

2119 Burgess Road, Chester, VA 23836


Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM