Nova Renew Construction Home Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
He was very knowledgeable. He was a good listener and understood the problem on hand. He had good suggestions and finished work in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Mary W.
05/2024
5.0
He did a fantastic job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David R.
05/2024
5.0
Took his time to make sure everything was done correctly and worked properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerry W.
05/2024
5.0
He did a great job.. He knew what he was doing and came right away, He also had the needed replacement part right in his truck. A pleasant experience all around. If I need any more window service, I will not hesitate not only to call him back, but to also recommend Bassel to my neighbors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
frank z.
05/2024
5.0
Great work and customer service skills!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sherri A.
05/2024
4.5
Very Professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Irina D.
05/2024
5.0
We hired Nova Renew to replace a cracked pane of glass in our window. We reached out on a Monday, he arrived same day to measure, and by Thursday, our window was fixed. He is punctual, courteous, and easy to communicate with. Window looks great and opens smoothly now. We are very satisfied!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Grace M.
04/2024
5.0
Bassel was very responsive and thorough. He replaced one side of a glass sliding door and made sure to match it. Highly recommend his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
04/2024
5.0
Excellent work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Samuel E.
04/2024
5.0
I highly recommend Bassel. For the job I requested to be performed, he exceeded all expectations. I would definitely hire again. More importantly, we love the finish product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John A.
04/2024
5.0
I highly recommend Bassel for window work. He came to our home in Chantilly, measured the four fogged windows, custom ordered replacement glass, and returned to our home and installed them all within a week, with precision, and they look as good as new and open and close perfectly. The price was reasonable and his communication and professionalism were outstanding. Thanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Amber J.
04/2024
5.0
Responded quickly. From day of estimate to repair was 3 business days! Would call them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$360
Vijdan K.
03/2024
5.0
Tampered glass
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
david k.
03/2024
5.0
I highly recommend Bassel for window glass replacement! In my case, the problem was a second floor cracked pane that wasn't easy to access from the inside. Bassel was prompt, punctual, efficient, knowledgeable and competent. He explained everything and honored the estimate. He is commendably polite and personable. I wish every service provider was like him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Neil S.
03/2024
5.0
Among his peers, Bassel was fastest off the mark, answering our repair request minutes after we posted it. He fixed two different bath/shower glass enclosure issues in our thirty-year old house, both involving equipment not found in newer houses. In one bath/shower he fixed in place a glass enclosure panel that had gone off its track and was dangling dangerously. He quickly analyzed the problem, jumped into the (waterless) bathtub and. hand manipulated two old and twisted rubber stops, putting the glass door panel securely back on its track. In the second issue, Bassel came back a second day after finding that two different types of rubber glass door stops needed to be replaced. While keeping his focus on these jobs, Bassel was good at explaining what he was doing. We'd easily hire him again for related issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$380
Michael H.
03/2024
5.0
Prompt response. Honest.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$175
CM C.
02/2024
5.0
Bassel’s persistence in obtaining and installing difficult-to-find replacements for defective Kohler by-pass glass shower door rollers was very much appreciated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janey z.
02/2024
5.0
Yes, he did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janey z.
02/2024
5.0
He is supersklled contractor! Strong recommend
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Ziaur R.
01/2024
5.0
Excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
andrew s.
11/2023
5.0
Careful and considerate
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Gary B.
11/2023
5.0
Bassel Alkaseem wqs totally professional, friendly and and delivered in a timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$345
Wendy V.
11/2023
5.0
Quick to reply and arrived on time. Worked quickly and answered questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yolene H.
11/2023
5.0
Communication with Nova Renew was excellent. They were on time and courteous. They explained to me what the problem was. Very resourceful as far as find a solution to the problem. For any repair work, I highly recommend them. I will call them again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$275
Maxine B.
11/2023
5.0
Great person, polite and gets the job done efficiently.