The delivery scheduler at Lowe's set up the delivery time as 8:17 a.m. When no one had arrived or called me by 9:20, I called the scheduler. He called the deliverers and said I was the third delivery on their route and that they would arrive in 15 or 20 minutes. They arrived about 20 minutes later and said nothing by way of apology for not having called when they knew they were going to be more than a little late. When they were ready to leave, I told them I would have appreciated a phone call. They were polite but seemed surprised that I would expect this common courtesy. Otherwise the delivery went OK.
Description of Work: This report covers only their appliance delivery service. They delivered a dishwasher to my home.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$600
STEVE B.
06/2006
4.0
appliance repair
 + -1 more
I thought I could install the dishwasher myself, but it was too heavy. When I realized this, I called them and they came right out. The dishwasher works great.
Description of Work: They installed a new dishwasher for me, because it was too heavy.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Miriam F.
06/2006
1.0
water heater repair
 + -1 more
While I like their store, the person who first installed my water heater did it wrong. It was in a closet and the door would not quite close. I asked if he could just turn water heater to close door, he would not. Second repair man would.
Description of Work: They tried to install water heater. Had to have someone come back to install it right.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$100
06/2006
5.0
plumbing
 + -1 more
I was very happy with Lows. They did a wonderful job. They made me very happy. I would have them again. They're prices were perfect.
Description of Work: They put in new water heater in.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0
Yes, I recommend this pro
$250
ANDREW H.
06/2006
4.0
doors
 + -1 more
I really liked them. They were professional. Once they came out they did a very great job and I can't complain!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Appliance Sales and Installation,
Water Heaters,
Plumbing,
Appliance Repair
FAQ
Lowe's is currently rated 3.4 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
No, Lowe's does not offer free project estimates.
No, Lowe's does not offer eco-friendly accreditations.
No, Lowe's does not offer a senior discount.
No, Lowe's does not offer emergency services.
No, Lowe's does not offer warranties.
Lowe's offers the following services: Installation services.