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Lane's Carpet Care

4.8(
44
)

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning

About us

Lane's Carpet Care strives to be the very best in the carpet cleaning industry. Customer service is our top priority at Lane's Carpet Care. We provide the best carpet care, tile & grout cleaning, upholstery cleaning and stain removal for both residential and commercial customers. We use the top of the line truck mounted equipment to get the job done right the first time.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning - Carpet Stretching - Carpet Repairs - Pet Odor Removal - Stain Removal - Tile & Grout Cleaning - Upholstery Cleaning

Services we don't offer

Moving Heavy Furniture

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10%

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.844 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
7%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Write a review
Showing 26-44 of 44 reviews
Kim E.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned carpeting. |Lane was friendly and professional. His work brought a dull, abused carpet back to life for which we are very grateful. We would recommend him to everyone.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim E.
11/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Lane was professional and did a thorough job. The carpet ended up in better condition than we thought possible.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eddie H.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Lane's did an awesome job! I would highly recommend him!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Brett A.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eunice S.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Douglas M.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99
Nancy L.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have re-booked in 6 months
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Tommie S.
08/2015
3.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Lane's Carpet Care
First off let me say thank you so much for your business. We are sorry you were unhappy with the quality of the work and to get a "C" is not acceptable to Lane's Carpet Care. We will be reaching out too you soon so we can setup a time to come back out and take a look at it and see what we can do to make it right. We do guarantee all of our work for up to 30 days. I show we cleaned on July 10th but would still like to make it right. The carpet did have heavy wear at all traffic areas due to the roll around scooter you guys have. I am a little confused that you were not happy with the price because you purchased a Big Deal off of Angie's List and there were no additional charges other than what you purchased. We do appreciate your feed back as it helps us grow and get better day in and day out.
Stephen W.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I'd heard good things about Lane's Carpet Care from neighbors so took advantage of a coupon deal to try out the services. Our carpeting was old and stained - and there was no way it was ever going to look "new." Keith Lane acknowledged this, and even recommended against getting his more expensive service because it wouldn't make a huge difference. He then gave us his "regular" service, and we couldn't be happier. He pulled a LOT of dirt out of that carpet and got rid of many stains that I thought were permanent. Keith was punctual, professional, and has excellent communication (confirming and reminding of appointment times). Happily recommended!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Lane's Carpet Care
Thank you so much for your business.
Jose S.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lane's Carpet Care
Thank you so much for your business.
Kevin R.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Lane's Carpet Care
Thank you so much for your business and the opportunity.
Lyndal M.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpets were filthy - they are not now. Keith was great at communicating with me. We had scheduling conflicts and he worked to change for my convenience. He was very professional. Highly recommend!
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lane's Carpet Care
Thank you so much for your business and the opportunity.
Peggy J.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Lane's Carpet Care
Thank you so much for your business and the opportunity.
Jennifer B.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Lane's Carpet Care
Thank you very much for your business
Monica J.
02/2015
5.0
carpet cleaners
  + -1 more
It was fine.
Description of Work: $79 Carpet Cleaning, Deodorizing, and Protection for Three Rooms
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$79
Response from Lane's Carpet Care
Thank you so much for your business.
Donna G.
01/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: Very nice when I had to reschedule several times. Wish that they could have moved the furniture back in place for me before leaving. Perhaps with wax paper under the legs or foam blocks. Prompt and friendly and helpful.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lane's Carpet Care
[member name removed] it was my pleasure working with you when you needed to reschedule your appointment. I am glad you like the service and looking forward to cleaning again for you. I am sorry about the misunderstanding on the furniture I thought you wanted to leave it off the wet carpet. Please remind me next time and I will make sure I get it moved back for you and will place under furniture blocks.
Donna G.
01/2014
5.0
carpet cleaners
  + -1 more
Everything was fine.
Description of Work: Lane's Carpet Care cleaned the carpets in three rooms for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Lane's Carpet Care
Thank you so much for your busniess.
Kathleen A.
12/2013
4.0
carpet cleaners
  + -1 more
Clean, scotch guard
Description of Work: Clean, scotch guard
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Lane's Carpet Care
Thank you for your business.
Wayne F.
11/2013
5.0
carpet cleaners
  + -1 more
Did a great job.
Description of Work: Cleaned carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Lane's Carpet Care
Thank you for your business. Thanks for the info about the Angie's List Big Deal.
    • 1
    • 2(current)

Contact information

P.O. Box 560432, The Colony, TX 75056

www.lanescarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning

FAQ

Lane's Carpet Care is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Lane's Carpet Care accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Lane's Carpet Care offers free project estimates.
No, Lane's Carpet Care does not offer eco-friendly accreditations.
No, Lane's Carpet Care does not offer a senior discount.
Yes, Lane's Carpet Care offers emergency services.
Yes, Lane's Carpet Care offers warranties.
Lane's Carpet Care offers the following services: Carpet Cleaning - Carpet Stretching - Carpet Repairs - Pet Odor Removal - Stain Removal - Tile & Grout Cleaning - Upholstery Cleaning
Moving Heavy Furniture

Contact information

P.O. Box 560432, The Colony, TX 75056

www.lanescarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed