LOWE'S

Hardware & Home Improvement Stores, Doors, Water Heaters,


Services we offer

Dishwashers. Floor Care. Refrigerators. Small Appliances. Washers & Dryers. Water Heaters. Bathtubs & Showers. Cabinets. Faucets & Fixtures. Flooring. Home Décor. Home Organization. Lighting. Painting & Stains.

Reviews

3.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
7%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.2
value
3.4
professionalism
3.4
responsiveness
3.4
punctuality
3.2
Showing 1-15 of 15 reviews

Glenda B.
07/2017
1.0
water heater repair
  + -1 more
Please do not buy anything from lowes. Crooks scam Liers,cheats.
Description of Work: Bought a mobile elect 40gal. Water heater. Bought for disability person and poor family. I bought a mobile home water from lowes for 469. Approx. Was told if got home and did not work bring back, got all hooked up woukd not turn on .wiring was correct undone heater took back to store as I was told to do live in Willis,Tx. The employes at customer service said no could not bring back must take back to Willis hook back up please note this is 3 females doing the moving back and 4th, all disibilited had kost my left kidney this year to cancer. Daughter open heart surgery, 3rd, over65years old . We troubled shoot over the phone still no hot water. This is not right I paid good money for a NEW HOT WATER HEATER 40GAL. THESE POOR PEOPLE STILL HAVE NO HOT WATER A 468. DOLLAR HEATER THEY CAN NOT USE, IT HAS A WARRENTY.WHY THE BULL CRAP. THEY NEED TO MAKE IT RIGHT OUT OF THERE POCKET THEY NEED TO SEND SOME PEOPLE TO FIX IT AT NO COST, I GAVE YOU MY HARD EARNED MONEY IN GOOD FAITH NOW WHERE IS YOURS OLUS 2 TANKS OF GAS. CONTACT LIZ AT 832-

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$575

M. S.
05/2017
5.0
fencing
  + -1 more
They paid attention to detail and they asked me questions, because I had a gate that had to be changed and some odd features in my yard. They talked to me before they did stuff. Two workers installed the fence. It took them a couple days to do the work. Their clean up afterwards was excellent.
Description of Work: They installed fencing for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Diedra H.
04/2017
1.0
home improvement stores
  + -1 more
Their delivery services for absolutely the worst thing I have ever experienced in my entire life especially around the holiday time. I was crying often on the entire day having to deal with the service. If you cannot void it never use Lowe's second party delivery service.
Description of Work: Lowes uses a second party delivery service. The service is awful and that the actual workers are rude and disrespectful. Lowes is a wonderful company and all of their employees inside the building are fabulous and helpful. However there are actual delivery service is terrible.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Pete L.
10/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

YVETTE & DAVID T.
10/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvements
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas D.
07/2015
5.0
doors, home improvement stores
  + 0 more
Excellent service at Kuykendahl Spring Lowes. Ordered doors and had them installed by Lowes subcontractor. Doors were better than expected, beautiful and installation was very professional. This is 3rd time I have used this Lowes, once for window and once for interior laundry to garage door. Work has been excellent each time.
Description of Work: Provided and installed custom exterior balcony doors (3) painted with custom blinds between glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,499

Kenneth K.
06/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Tusar P.
06/2015
5.0
handyman service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$220

Dwaine W.
02/2015
5.0
water heater repair
  + -1 more
They did a good job.
Description of Work: We went to Lowe's. They installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl J.
03/2014
1.0
home improvement stores
  + -1 more
This is for the Lowe's at 2920 and Kuykendahl. Had an emergency purchase of a freezer since mine broke. The reason I went with Lowes over Sears was because Lowes had next day delivery (as was stated on every appliance) on in stock items. I purchased yesterday afternoon, was promised delivery today. My receipt says today!! Did not get the call last night stating the time so I called the 800-number. Customer service tried to find out delivery time, could find nothing, and so after 20 minutes told me that Lowes would call me around 8 this morning to tell me the time. At 8:30 I called only to find out that I am on tomorrow's schedule. So now my husband is late for work and I am late for a meeting. He will have to take time off tomorrow. We have a substantial credit limit with them. Our relationship with Lowe's is OVER. Lowes' loss is Home Depot's & sears' gain.
Description of Work: Promised delivery date lost.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Olga F.
02/2012
5.0
home improvement stores
  + -1 more
It was great, they were resonably priced.
Description of Work: I purchased my granite counter top from Lowes.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Christi W.
03/2011
1.0
replacement windows, home improvement stores
  + 0 more
This whole experience was awful. The windows were ordered or came in wrong and the installer put them in as new construction windows instead of replacment windows. This caused the windows to sit on top of the house and stick out very far making trim board not fit. We were left with no trim on 8 windows and one window completely uncaulked so it was not waterproof and there was a storm coming. We had to rush and buy boards and a saw to get the trim up before the rain hit. We called Lowe's and they came and told us the windows were installed wrong by the installer. We were told we would have to remove all our blinds and curtains and move our furniture once again because the windows had to be removed and reinstalled. We told them we didn't want either of the two original guys that installed the windows back at our home. They both knew they had installed the windows improperly. The day for reinstall came and the owner, Steve, sent one may to do a job that he sent two to do originally and the one guy he sent was one of the original guys. I let that go. Steve stayed a little whole to make sure they guy was on the right track and then left. The guy worked all day, but couldn't finish the windows. He left at dark and said he'd be back on Sunday. He never showed up. Steve never called or came by to make sure the reinstall was finished. We called Steve on Sunday when the guy didn't come and we got his voicemail which was full. I then called Lowe's to see if they could reach him. Then my husband and I started trying to caulk all 8 windows (so we could put our blinds back up and curtains and put our furniture back). Also, the trim was not completed and one window was not screwed in. Lowe's finally reached Steve and he sent his best guy that came and tried to finish the job, but again we were running out of daylight. We caulked and screwered in one last window while he fixed the trim and caulked outside. Chris was great, but it was all too much, too late. Steve later called to apologize about the guy not showing up and asked that I not call Lowe's in the future, to call him directly. I told him I tried, but he didn't answer and not to tell me to call and not to call. He should have sent his best guy to fix the job the first time and he should have made sure the job was finished. Lowe's said they'd talk to Steve and possibly get us a small gift card for all our trouble, but this was too little, too late. Steve also offered to put doors in for free, but there was no way his company was touching my house again. Lowe's did give us free trim board the second time around, but I would not hire them again. I felt they sided with Steve instead of their customer in the end. We never heard anohter word and never got the gift card.
Description of Work: Remove and install 8 replacement windows.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,800

02/2006
1.0
appliance repair
  + -1 more
Well, they tried to repair it. They could not figure out what was wrong with it and they keep blaming GE for it. It is really getting old. GE blames Lowe s and Lowe s blames GE. I have reported both companies and still nothing. I am very disappointed and will never deal with either company again for anything.
Description of Work: I bought a brand new GE dishwasher from Lowe s and the thing never worked from day one. I had Lowe s to come out and repair it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

02/2006
5.0
carpet installation
  + -1 more
I am very pleased with everything. The carpets look amazing. I will not hesitate to say that everything was done perfectly! All of the carpets in every room match perfectly. There are no pieces missing and nothing cut wrong. I was so excited to see how well everything had turned out. The price was not bad either, considering the size of my house.
Description of Work: I hired Lowe's to come and install carpet through the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

12/2005
5.0
doors
  + -1 more
Lowes came out and installed a back door on my house. I think that they did a really good job. They were here when they said that they were going to be and got the job done quick. The door fits very good and doesn't let any air in. I felt the employees were very knowledgeable and friendly.
Description of Work: Lowes came to my home and installed the back door on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

    Contact information

    20201 N IH 45 , Spring, TX 77388

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Water Heaters,
    Appliance Repair,
    Windows,
    Plumbing,
    Handyman Services,
    Fencing,
    Carpet Sales and Installation

    FAQ

    LOWE'S is currently rated 3.8 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.
    LOWE'S offers the following services: Dishwashers. Floor Care. Refrigerators. Small Appliances. Washers & Dryers. Water Heaters. Bathtubs & Showers. Cabinets. Faucets & Fixtures. Flooring. Home Décor. Home Organization. Lighting. Painting & Stains.

    Contact information

    20201 N IH 45 , Spring, TX 77388

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM