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Berkeys Air Conditioning Plumbing & Electrical

Heating and Air Conditioning, Plumbing, Electrical,

About us

Berkeys has been serving DFW since 1975. Berkeys offers plumbing, air conditioning & heating, and electrical services to homeowners. The company sells America’s top-rated brands of heating and air conditioning equipment known for high efficiency, reliability and serviceability. Berkeys Peace of Mind Plan ensures HVAC, Plumbing and Electrical systems all operate safely and at peak efficiency. Berkeys maintains an A+ rating with the Better Business Bureau (BBB) and has led the field in area newspapers’ readers’ favorite polls.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.

Services we don't offer

Trees, Foundation Repair, & Appliance Repair.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,044 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 701-725 of 1044 reviews

William L.
01/2009
5.0
plumbing
  + -1 more
They're very very good. They recommend repairs, but don't make you do anything. They make sure your home is very well protected and they're very informative. And they don't leave any mess behind.
Description of Work: I use Berkey's Plumbing Heating AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul L.
01/2009
5.0
plumbing
  + -1 more
It went well - they were concerned about the price for us, but it needed to be fixed.
Description of Work: Repaired a leaking pipe located behind a bathtub. The tub was removed, pipe fixed, and faucet reset.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Earl W.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
It was a super job. It was outstanding the people were always on time and extremely knowledgeable incredibly knowledgeable. Very friendly to work with and competitive in price. Just a joy, quite a surprise I was tickled to death.
Description of Work: The put in a total air conditioning system for me. Did alot of filtration work and put in UV light system for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Mary H.
12/2008
5.0
plumbing, water heater repair
  + 0 more
They were the fifth plumber I talked to. Berkey's was very professional. He took his shoes off every time he walked into my house. He put on booties. He did what he said he would do.
Description of Work: They installed a tank-less water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed W.
12/2008
4.0
plumbing
  + -1 more
The plumber from Berkey's did a beautiful job! It should have been, for $412.88! I had no idea that repairing a leaky faucet would cost so much. In addition, I have gotten quotes on replacing the drywall for $150.00 and $134.00. It took him about one hour to complete the work, plus 20 minutes for the paperwork.
Description of Work: Had a leaky hot water faucet at the washing machine connection. I tried to fix it myself by replacing the washer but it wasn't the type of faucet that could be repaired that way. I called Berkey's, a local company that I had used before (see below). The plumber from Berkey's totally replaced not only the hot water faucet but the cold water faucet and the copper lines running up to them! They were the type of faucets that were sweated (soldered) to copper tubing. He had to tear out the drywall to perform the work.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$412.88

MARY P.
12/2008
5.0
plumbing
  + -1 more
They give a very accurate quote and live up to their quote. They installer was prompt and provided a good product. They completed the job in the time they said and cleaned up before leaving.
Description of Work: They installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lance H.
10/2008
5.0
water heater repair, gas leak repair
  + 0 more
I have used Berkey's for many jobs over the past few years and they have always done an outstanding job. The installation of three tank less gas water heaters went extremely well as usual. The job was done right the first time.
Description of Work: I had three high quality tank less water heaters installed in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

TOMMY W.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
We've had so many service calls over the years that it's hard to separate them. We did have a new air conditioning system put in from stem to stern. They were quite concerned about fixing the baffles just the right way for our convenience. They also convinced me not to go to a larger unit, saying that they could cool our long, stretched-out house by setting things right and they did.
Description of Work: We have used Southwest for about 15 years. They do charge more than some others, but they provide 24/7 service in case of emergencies. They'll come out several times, as many as it takes, to fine-tune equipment or to try various methods to see which works best. Their servicemen do not talk down to me, which I appreciate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

DANIEL A.
07/2008
5.0
plumbing
  + -1 more
They have installed everything in our house. We've been able to work with them without any problem. They are here when you call them. If you have an emergency they come immediately. They follow through quickly and are very professional. They are very reasonable.
Description of Work: They do all of our plumbing when we have problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria T.
06/2008
5.0
plumbing
  + -1 more
They brought the replacement parts with them. They explained what they did to repair the toilets to me. They are polite and thorough. I think they are knowlegeable and I am always impressed at the level of service I recieve.
Description of Work: I hired this company to fix the toilets that were running. I paid for at least one hour labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gloria T.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
They do a thorough job. The price does not include any replacement parts, but they do ready our systems for the season.I think they are knowledgeable and I am always impressed at the level of service I receive.
Description of Work: They service our furnace and air conditioning units on a yearly schedule. This price includes ten years service with two visits a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

MACK W B.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
They came and looked at our air conditioner. They said that it didn't really need anything done with. They gave me the estimate and said that it was fine. I plan on using them in the future.
Description of Work: It is about one hundred dollars for three service calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ben L.
03/2008
2.0
heating & air conditioning/hvac
  + -1 more
The weather was getting cold. It was late in the day and I needed my gas heat going, although I could not keep the pilot lit. Berkeys was scheduled to come out. I was the last customer of the day for the technician that came by. He noticed the problem in about a minute. He then disappeared to his truck for about 15 minutes, wrote up an estimate, and came back in; $330 for the part and replacement ($5 part at Lowe's I discovered later). He was in my face trying to get me to sign, as if he was saying, "I WILL get your business, regardless of the expense". I signed over, especially because of the cold weather ahead. It took him 3 minutes to replace. I later asked a friend about this (who worked for the company they merged with). He said that these techs need to meet a certain $$ amount at the end of the day. Incidentally, I was the last one on his list. This makes complete sense now. Consider these guys 50% salesmen, 50% technicians. Plan ahead and call other companies in your area.
Description of Work: Replaced a thermocouple in an old gas furnace in my house for an incredible amount of money. At a later date, also tried to sell me an entire AC system AFTER not putting the original system back together; the one that was already working (much less testing the system before leaving, they were VERY quick to throw the sales pitch to me, though). I called and told them about this, but I was told that even though I was on their yearly service plan (which is now canceled), they wanted to charge me extra for a second visit (to put BACK together CORRECTLY the system they took apart). By the way, I was kind when calling back, although the lady ("dispatch") that answered the call could not have been any more rude. She answered as, "What?" I explained the problem, said she would get a tech to call me, and then just hung up. Apparently she does not like to be employed with the company (at least, according to her attitude). Visit their website and notice the turnover rate of their employees.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$330

Lance H.
02/2008
5.0
heating & air conditioning/hvac
  + -1 more
This is a high quality company with an excellent and skilled workforce. The entire job was completed within 2 days. Everything was done as promised and I am well pleased with the service and the company.
Description of Work: I had three complete air conditioner and heating systems installed in my home. I also had a new water heater installed, as well as a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Carole M.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
Two neat uniformed English speaking men came during the window when they were expected. After a few minutes they determined that the switch in the attic for the heater had been inadvertently turned off by a previous repairman (roofer). The cost for a service call is $69, but if we purchased the $99/year service agreement they would waive the $69 payment. We enthusiastically signed up for the annual service, since we have 5 separate units. We highly recommend these guys.
Description of Work: Heating unit was not operating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Ian S.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
Joe showed up right on time and got to work. He found the problem during the annual inspection, so he knew what to do and got right to work. He did the outside work first, then took care of the work in the attic on the heater unit. He let me inspect the work before he closed everything up, and also sealed some loose duct tape with putty to stop air loss at no charge.
Description of Work: Drained & recharged freon, repaired cracked weld on line going in to attic furnace and cleaned up oil that had leaked from the crack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Melissa L.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt and clearly explained the options.
Description of Work: Had to replace an A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DAWN S.
08/2007
1.0
plumbing
  + -1 more
Came out and couldn't do it. He seemed inexperienced and couldn't help us. He spent 30 minutes trying to sell me on a maintenance plan. Didn't end up fixing the disposal.
Description of Work: Disposal issue.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
punctuality
5.0

$85

Cheryl H.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
We signed up for their yearly service plan and they are coming out in a few days to repair and service the unit. They were very prompt and thorough.
Description of Work: They came out and looked at our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

TOMMY W.
06/2007
4.0
heating & air conditioning/hvac
  + -1 more
I did not have a real good experience with them. We went four days without air before they got it running again and it was the middle of summer. They are more expensive than other places. They came two or three times continuously trying to find and fix the problems. The good thing was they didn't give up and they continued coming on the weekend until it was resolved. The unit is working good now and that is what we are happy with. We no longer use them as we have found someone else we are going to start using.
Description of Work: Southwest repaired my air conditioner unit that cools my 2600 square foot house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


SUZETTE N.
06/2007
1.0
heating & air conditioning/hvac
  + -1 more
I really thought this guy was trying to rip me off when he came out. I am very handy and do a lot of repairs in my home and I think he didn't realize that I knew what I was talking about and so he tried to take advantage of the situation. He was trying to sell me a lot of services and things that I did not need and was very fast talking and pushy. He also lied to me about rebates that I would get back on some of the services, so I decided not to go with him.
Description of Work: I had them come to my home to give me an estimate on removing and replacing the air conditioning system in my 1,600 square foot home.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Amy F.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
I felt comfortable with them coming out to my home. The technicians were uniformed and the best thing was that they were able to come and to do the service the same day that I called them.
Description of Work: They came to service the air conditioning unit that is currently in my 4000 square foot home. They checked the temperature settings and made sure the gauges were reading correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michele T.
06/2007
4.0
plumbing
  + -1 more
They charge entirely too much for their service. The quality of the work that they perform is poor as on a previous service experience I had with them, they installed a hot water heater that not only cost me 1200 dollars to have installed but when the inspector came, it failed the inspection. As to the leak, they came 3 separate times to my home and never found a problem and I had to pay their service fee every time. They were however prompt and on time.
Description of Work: When I noticed that I had a leak coming through my kitchen ceiling, I called Berky's to come out and troubleshoot the situation.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$75

JESSIE & RICH A.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
We read reviews about them on Angie's List so we thought we would give them all call. They were friendly, responsive and honest but just too entirely high. They wanted to charge us $3600 for purchasing and installing a new unit but we couldn t afford that. It turns out a friend is doing it for about $1800.
Description of Work: We needed a new air conditioning unit for our 3000 square foot home so we called Berkeys. We have two air conditioning units for our home both having leaks but only one that was extremely bad. They came out to give us an estimate.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,600

Bradley G.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
There was a problem with the heat not turning on and the repair man showed up promptly after my call to them. He found the issue was minor, due to a door not closing, thereby causing the short. He did not charge me for this repair. While he was here, I signed a service agreement which covers three visits a year, one for the air conditioning, one for the heating and one for the plumbing to cover the regular maintenance and check the systems. I recommend them as honest and trustworthy. The price listed is for the yearly contract.
Description of Work: They took care of a contact short caused by a door not closing properly in my furnace and while they were here I signed a yearly service agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1070 S Kimball Ave Suite 131, Southlake, TX 76092

http://www.berkeys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-37968
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
11/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Generator,
Home Automation,
Phone Service - Landline

FAQ

Berkeys Air Conditioning Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Berkeys Air Conditioning Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Berkeys Air Conditioning Plumbing & Electrical does not offer free project estimates.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers eco-friendly accreditations.
No, Berkeys Air Conditioning Plumbing & Electrical does not offer a senior discount.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers emergency services.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers warranties.
Berkeys Air Conditioning Plumbing & Electrical offers the following services: Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.
Trees, Foundation Repair, & Appliance Repair.

Contact information

1070 S Kimball Ave Suite 131, Southlake, TX 76092

http://www.berkeys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day