Berkeys has been serving DFW since 1975. Berkeys offers plumbing, air conditioning & heating, and electrical services to homeowners. The company sells America’s top-rated brands of heating and air conditioning equipment known for high efficiency, reliability and serviceability. Berkeys Peace of Mind Plan ensures HVAC, Plumbing and Electrical systems all operate safely and at peak efficiency. Berkeys maintains an A+ rating with the Better Business Bureau (BBB) and has led the field in area newspapers’ readers’ favorite polls.
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.
Heater would come on for a few seconds then trip breaker. This was a recurring problem. Eventually it quit coming on altogether. Berkey replaced a burned-out disconnect. I found them to be a little pricey so when the same problem happened yet again I called a different provider, turned out the diconnect burned out because there were too many heating elements installed by the original installing contractor. I was dismayed that none of the previous contractors, including Berkey, had ever noticed it. Once some of the heating elements were cut off the problem never recurred. Since many other providers missed it, and since I liked everything else about Berkey, especially the professionalism, I would call them again.
Description of Work: Replaced no-fuse disconnect
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219.66
Gloria T.
02/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I would highly recommend them. He was the best among others here and as always he was excellent. Everything is great now. I have had excellent communication and cooperation with them and so far all their products have been top notch. It was a certified plumber who came out and I have met Mr. Berkey only once but the people who have come for the heating or for the plumbing have been certified people. They seemed very professional, very friendly, prompt and very respectful. If I had any questions they answer all those and no sales pitch which in turn gives me information so I can make an informed decision on things I may or may not need.
Description of Work: I use Berkeys for plumbing. I have been using them for five years now. The most recent time I used them was about a month ago in mid January. I had to fix an outdoor faucet that was not running and also had to reroute a copper line that was on the exterior of the house from the running condensation out of the house. I had a new patio put down and the condensation was causing calcium deposits when it eventually rained. So he took it and rerouted it, welded it. He also did an overall plumbing check because I have a contract with them that twice a year they come and check the plumbing as well as heating and air. It was time for my plumbing check as well my food deposer needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Diane T.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
They provide a good service. I've been using them for a couple of years.
Description of Work: I used Berkeys to check my heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Aaron Y.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
I was very happy with this service and the work they did.
Description of Work: I had this service come to my home and put in a new heating and air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Tony C.
01/2012
3.0
plumbing, drain cleaning
+ 0 more
Hmm where do I start, they arrived at my home around 9:45am when they were suppose to be there between 8am to 9am. I ended up having to burn a floating holiday at work because it took them over 6 hours to diagnose the problem, wait for the camera equiptment to be delivered and remove the blockage area. The total price of removing the blockage and installing a new outside facet was $512.00 dollars. To be totally honest I would have to have my head examined if I ever thought about using this company in future. They left me a quote to repair the breaks in the sewer line a total of $2500, the second quote was for replaing a toilet in my Master Bedroom total of $777.00 per toilet, that's crazy prices when a new water efficient toilet and brand name like Kohler or American Standard only costs about $200.00 so let me get this straight it costs the home owner $500 dollars for installation? No thank you, I will DIY that project.
Description of Work: Recently I had a problem with my toilets over running and sewage backing up in my bath tubs-shower. I recently moved back to the Grapevine area and didn't have time to research local companies nor join Angie's list prior to getting work done to repair the problem. I thought by selecting a large well known company like Berkey's the problem would be completed and the price would be fair. I was so wrong on the price and even though the problem was corrected I lost a day of work waiting for the contractors to arrive within the schedule and finish the work. It took longer then I expected to correct because they didn't have a camera device and had to wait on another service tech to deliver it before they could determine the cause of blockage. When the device arrived the service tech showed me the 2 breaks in my sewer line which were causing the problems. Berkey's Tech cleared the blockage issue with my sewer line and installed a new outside facet for another leakage issue and the total price was over 500 dollars which seemed about 200 dollars over what I expected including a 25 dollar discount they gave me when they noticed I wasn't pleased by the total bill. I learned selecting a large company like Berkey's will cost more then a small established local company. The breaks in the sewer line quote was estimated at over 2500 dollars, I will use Angie's list to find Contractors for secondary quotes before I even think of paying this price to repair 2 PVC pipe issue. Additionally they gave me a quote for replacing a toilet in my home the quote on that was $777 per toilet, unbelievable that is some crazy pricing it's I think between DIY and my friends I can save by doing the job myself.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$512
Response from Berkeys Air Conditioning Plumbing & Electrical
I'm sorry for your concern about the costs of work that you wanted us to perform and the work that was performed. Our technicians are drug tested, background checked, and go through weekly training and we pride ourselves in providing the best quality service in the metroplex. Because of the type of service we provide, we feel that our prices are very competitive and fair. I will be contacting you by phone to try and resolve your issues in regards to our technician not arriving in his expected time frame and your loss of time at work.
James S.
12/2011
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Berkey's Plumbing Heating & Air Conditioning We had just signed up with Berkey's Plumbing Heating & Air Conditioning, to do annual service checks for Fall and Spring, they also replaced a couple capacitors. Seemed to do very well, they come out twice a year for $99. They also came out before and gave me a quote on some plumbing work, and a quote on a water heater.
Description of Work: Berkey's Plumbing Heating & Air Conditioning We used Berkey's Plumbing Heating & Air Conditioning, to do an annual service call. It was in end of November and cost $99 for the Spring and Fall check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Velia B.
11/2011
3.0
heating & air conditioning/hvac
+ -1 more
I was quoted a $900+ repair and told that my unit had a major leak and there was very little freon left. I opted not to have it fixed and called a friend who sent someone he knew over to take a look. The other company said it was working properly and there was no leak and that I had plenty of freon. The unit worked beautifully all summer. I had someone come out 6 months later and they also told me there was a leak. I'm not sure whether I have a leak or not. Time will tell.
Description of Work: Berkeys came out for a prepaid service call on my A/C unit as part of a prepaid plan. It was working properly and did not need repair to my knowledge.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Willene C.
09/2011
5.0
plumbing
+ -1 more
They are dependable, they come when they say they will, and they do what they say they’re going to do. They do an excellent cleaning after completing working. They wear a uniform when they come to do the work.
Description of Work: They did some plumbing work for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRED V.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
I spent about $5000 for their service. The unit works very well. I would use their services in the future too.
Description of Work: Berkeys Plumbing installed a centralized heating and air conditioning unit for me about three years ago.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Cynthia K.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
We purchased the service contract earlier in the year. A GREAT deal. Check into the specifics online. We had an AC that wasn't cooling. I called at 7:30 PM and actually had someone answer the phone and schedule an appointment for the next morning. They were early and called before coming out. The tech, Luis, was excellent. He was professional, knowledgeable, courteous and very customer focused. I would highly recommend!
Description of Work: Replaced an AC compressor and bolted the drip pan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Oren F.
07/2011
3.0
heating & air conditioning/hvac
+ -1 more
Tech arrived and before he even looked at the unit, started telling me what was wrong and that it would cost $2,400.00 to fix. After he looked at the system, he charged it with freon and charged me almost $400.00. Within an hour the unit froze up and quit working. They came back out 2 times over the next week and a half and each time left telling me that they must have gotten bad parts. The last time they left, I was told that they would call with a solution. I have yet to hear back from them. Had another company come out and look at the unit and fixed the unit for a little over $1,000.
Description of Work: A/C unit was not cooling and would freeze up.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$400
Mary C.
07/2011
5.0
plumbing
+ -1 more
Very professional and very conscientious of being clean in my home. Very willing to share about his company and they treat their employees very well. There is a certain consistency with who you have at your house becase of the low turnover rate. He came out for a check-up and spent three hours fixing the problem. He did not have to come back, someone brought him the parts. It was fixed same day. It was effiiceint and convenient for us.
Description of Work: We have a contract with them for regular check ups throughout the year. The service call was free.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TOM B.
07/2011
5.0
heating & air conditioning/hvac, drain cleaning
+ 0 more
They were good. They were on time. They did everything they said they were going to do. They were very nice. I would use them in the future.
Description of Work: I used Berkey's Plumbing, Heating & Air Conditioning to check the two air conditioning units. They checked the drains, changed the filters, and checked the pressure in the unit. They did the work a week before last Friday. It was special for a free checkup.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig B.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job, they got it done quickly, and I haven’t had any problems. They were here when they said they would be here.
Description of Work: Berkey’s Plumbing, Heating & Air Conditioning replaced my inside/outside AC unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
john B.
04/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They fixed the problem so that it would not cause problems in the future with the system. We were pleased with them and were happy with the guy who came. He took the time to sit and explain things to my husband. He went up in the attic and checked the heating system. It has a problem as well but they have put it for the fall check. The person seemed to be very truthful and straightforward. He was very nice and not rude. He kept my house clean when he came and went out.
Description of Work: We had Berkey's Plumbing, Heating & Air Conditioning come yesterday for a spring checkup. They have a special contract where they come twice a year during the spring and fall to check heating and air-conditioning and also if there is any plumbing problem. They did find some problems and showed my husband exactly what was wrong.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$469
Kathi J.
03/2011
2.0
heating & air conditioning/hvac, plumbing
+ 0 more
I could never tell if they are telling me the truth. They were saying that I needed new parts and another company said I didn't. It was all very confusing. They seemed like they were just trying to make more money off of me.
Description of Work: They were doing fall maintenance on my heater and spring maintenance on my A/C and did a free plumbing inspection.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
Response from Berkeys Air Conditioning Plumbing & Electrical
We did send another one of our technicians to the home and he found that his gauges read the same as the original technician that was sent. Therefore, we feel like we have done the right thing and we are sorry that Member is not a satisfied customer.
Michael D.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
We've been very pleased with them. They were very responsive and very quick. They were also extremely courteous. They were also reasonably priced.
Description of Work: They replaced the capacitor. They did a thorough check-up on our AC system and discovered a fan that needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Rick W.
08/2010
4.0
heating & air conditioning/hvac
+ -1 more
took about 8 days to install complete system but we were offered a hotel room to stay while they worked out the problems. had some concerns about the system working correctly which they came out to check on promptly but didn't seem to resolve. finally this year they sent TONY out who was told to do whatever it took to fix the system. he took charge and also had a factory rep come out to help find out the problem and it was then fixed with a couple of new parts. TONY was very thorough and seemed to be very concerned and called back a week or so later just to check to make sure that all was working ok.
Description of Work: complete new high efficient hvac system with new vents and air ducts in the attic
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,600
Angelee S.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
The company came out on a Friday for a diagnosis but could not complete the repairs until Monday. So they installed temporary window units in several rooms of our house to help with the heat. They were very friendly and helpful. I had no idea the window units were even an option so it surprised me when they offered at no extra charge.
Description of Work: The compressor (or coil, I don't remember exactly) in our 8 year old air conditioner went out and had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Terry T.
11/2009
5.0
plumbing
+ -1 more
Jason showed up on time, read each installation manual from Kohler, and installed the pipes and valves after the shower was torn down but before any tiling was started. He then returned to finish the shower. He also finished the remainder of the job as described above. Excellent quality, explained each step, any trade offs, and cleaned up after he was finished.
Description of Work: Install two new valves, hand shower, and stationary shower. Remove and replace Roman tub faucet. Remove and replace two lavatory faucets in bathroom and one in the kitchen. Install overhaul kits in five toilets. Purchased 10 year universal protection plan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,076
Ronald M.
09/2009
1.0
plumbing
+ -1 more
After identifying the problem and location of the valve, Berkey's submitted an estimate of $500.00 to repair. The technician would NOT provide a line item estimate for the part and labor. I told my son, I would do it myself. I located the part in town at a retail cost of $31.00. I was able to replace the leaking in regulator in less than 5 minutes. Overall, time spent including travel time to get the part was approximately 45 minutes. I fully expected the company to charge between 150-200.00 for this job since Plumber do charge a premium. However quoting 500.00 to perform a 5 minute job, plus 30-45 minutes if they have to travel to get the part is highway robbery. It is my opinion that they were trying to take advantage of the situation. I also video taped the repair to demonstrate just how simple the job was to perform.
Description of Work: Berkey's was asked to repair a natural gas pressure regulator valve in my son's recently purchased home.
Rating Category
Rating out of 5
value
1.0
$99
Ken T.
09/2009
3.0
heating & air conditioning/hvac, plumbing
+ 0 more
If I have done it, it would have been cheaper including the buying the blazing torch and other materials, and no waiting time of 50 hours or so resulting to be faster. I called for the AC tune-up, but after looking at the AC unit outside and attic, only to clear the paper derbies at the drain, the so-called "Technician" went back to the van and trying to come up list of items to squeeze me. But after I asked some technical questions, he backed down. I only make $30/hour, it is very expensive for me. As long as legal, I would rather do it by myself. Those guys have no idea, the average area houshold income is $43,000 a year. Only wealthy and not so tech savvy people rely on such a service. It is like running into the greedy car repair shop in the boom town - more likely to make as long as population keeps growing.
Description of Work: Line replacement for Faucet for refrigerator connection, including the 2 points of soldering. The technician fail to use the protection for the wood frame inside the wall leaving the black carbon markings. Before starting the work, the guy tried so hard to sell the "AC Tune-up" which lead you to more and more of their service legit or otherwise. I am a Aircraft Mechanic happened to posses the both knowledges but newly purchased and moved in house did not permit work on this on my own at the given time frame.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$600
LOUISE C.
07/2009
4.0
heating & air conditioning/hvac
+ -1 more
I paid about four hundred dollars for a ten years semi-annual service contract. When they started coming out to do the semi-annual servicing, about two years ago they were very aggressive about selling me things. For example, I had a gentleman tell me that I needed to have my heating and air conditioning systems replaced immediately. I waited nine years to have them replaced and the systems had still not broken down, however they were on their last leg. I complained about them being aggressive enough that I think they decided to stop trying to be so aggressive, and now they come out peaceably to do the work. They provide excellent quality service, although their prices are a little high.
Description of Work: I have a service contract with Berkeys Plumbing. Someone from Brekeys comes out twice a year to service my furnace and air conditioner. About eighteen months go they installed a new heating and air conditioning system. I also use them for plumbing on an as needed basis.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
ANN-MARIE M.
07/2009
4.0
water heater repair
+ -1 more
I like their responsiveness, professionalism and honesty. They are punctual and they clean up after themselves well.
Description of Work: We used Berkey's Plumbing Heating AC to replace the water heater for us and dispose of the old one.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Kari B.
05/2009
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
The main thing is that I am very picky and they cleaned up after they finished and the bathroom was cleaner than when they began. That sold me immediately!
Description of Work: There was a leak in the master bath and due to the plumbing being old (older home bought and was being remodeled) had to be replaced and they had to go into the wall through the tile.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Generator,
Home Automation,
Phone Service - Landline
FAQ
Berkeys Air Conditioning Plumbing & Electrical is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Berkeys Air Conditioning Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Berkeys Air Conditioning Plumbing & Electrical does not offer free project estimates.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers eco-friendly accreditations.
No, Berkeys Air Conditioning Plumbing & Electrical does not offer a senior discount.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers emergency services.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers warranties.
Berkeys Air Conditioning Plumbing & Electrical offers the following services: Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.