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Topaz Cleaning & Restoration

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Topaz has won numerous awards with Angie's List for superior service and customer service. If you’re looking for top-quality cleaning services in your area, look no further than our team at Topaz Cleaning & Restoration. We’re proud to offer professional residential and commercial cleaning services that are designed to meet your unique needs. Whether you need carpet cleaning, air duct cleaning, or pressure washing for your home or business, our team is knowledgeable and friendly. Quality and satisfaction matters to us. That’s why our guarantee has 5 points– one for each point of the Texas star! Experienced & Certified Service – Our technicians are trained to make sure the job is done right. 30-Day Satisfaction – If you’re not happy, we’re not done! Respect – We will treat you, your property, and your time with professional care. Integrity – If a mishap does happen we will repair or refund to make it right. Commitment – We will be there when we promise!

Business highlights

28 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.

Services we don't offer

Shower Re-Grouting, maid services.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 901-925 of 1131 reviews

Donna H.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Shower recaulk and steam

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Max C.
07/2015
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
unknown
Description of Work: 2 rooms & hallway. This is the 2nd time I've used Coit carpet cleaners and will continue to utilize their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

William I.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steam cleaned kitchen and entrance hall tile and grout and sealed the grout. It was the BEST tile cleaning we have ever had. Owner's son performed the work and explained every thing he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Cynthia R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Karen W.
07/2015
2.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$149

Response from Topaz Cleaning & Restoration
With ratings of A and B's how is our overall a "D". How did we fail you.

APRIL L.
07/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Employees argued entire time. One even listed the others name as an inappropriate on the receipt. Discolored my carpet AND put a hole in it. I was asked to 'text' photos to TWO different numbers..I did. Was told TWICE that someone would be back out to assess the situation.I even cancelled appointments and made sure I was reachable. Noone ever showed. Nor did they call. I'm left with a red stripe on light carpet and a hole.I will NEVER use them again, will not recommend and will alert others of their inadequate service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Topaz Cleaning & Restoration
Ms. I'm totally sorry this happened to you. We can not find you in our records could you please call my office at 210-653-9699. Ask for Tricia or Earnest. We do not ask for pictures to be text to us we ask for them to be emailed to us so that they are in our client files. I would like to see your receipt for the name of the technicians that were at your home. This is not the behavior that is tolerated at our operation. When you call I personally will come to your home to look at your concerns. Earnest Glenn - owner of Coit Cleaning and Restoration in San Antonio

CINDY W.
07/2015
2.0
floor cleaning, flooring contractor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marsha G.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Jake arrived right on time prepared to do the cleaning and sealing of granite counter top but the condition of my counter top was not such that sealing would achieve the desired result. Jake was very honest about the problem and what would be the likely result and we agreed cancelling this job would be the best plan. Hopefully I will be able to use their various services in the future. I am very happy with this company. Problem was strictly due to condition of my counter top.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce B.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We used COIT to clean our Dryer vent. They were punctual and professional and the cost was less than the estimate. We will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

June F.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah P.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets for a 4 bedroom house. The house previously had renters who did not take care of it. The carpets were incredibly stained with grease, blue paint, red dyes and all kinds of dirt. In about an hour, they were able to get 95% of it out of the carpet. The blue paint and red dye were gone. There were still a few spots left but it was incredibly better than I ever thought it would be. The price was a little higher but they were much better than other companies we've dealt with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carrie A.
07/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: We bought the $99 carpet cleaning deal, because we have dogs and the carpets smelled so bad my husband thought we had to replace it. I thought we'd try this first- so glad we did! They did such a good job we added on some additional larger area rugs and the stairs. Let me be clear- they did not upsell us, it was so effective we asked for more to be done. The carpets look and smell great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jane B.
07/2015
5.0
deck cleaning
  + -1 more
unknown
Description of Work: Jake was right on time. He was very informative about our particular situation, Performed the services efficiently and effectively and was a perfect gentleman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Johnnie S.
07/2015
3.0
deck cleaning, house cleaning
  + 0 more
unknown
Description of Work: Claim was for 2 rooms; only one was done and not completely. I felt I could have saved the entire cost by simply vacuuming myself.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Laurie S.
07/2015
5.0
carpet cleaners, deck cleaning
  + 0 more
unknown
Description of Work: Carpet cleaning in three rooms and hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Bede R.
06/2015
5.0
upholstery cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$88

Callie H.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Gloria L.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned office and master bedroom carpet. Quick, clean, and very professional. This is the second time I've used Coit and they've got a customer for life!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

CARMEN F.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned and deodorized large family room and dinning room. Looked great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHERYL M L.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They came out and looked at the grout, they explained to me that what we needed to have done they cant do, The owner came out a couple days later and checked to see if he could do anything. He couldn't.
Rating CategoryRating out of 5
Yes, I recommend this pro

louise B.
06/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Phillip M.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah W.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$430

Louis K.
06/2015
5.0
carpet cleaners
  + -1 more
did a good job.
Description of Work: cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Sarah W.
05/2015
2.0
unknown
Description of Work: Dryer vent cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
We do not provide mold testing and never have.

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Drapery Cleaning,
Pressure Washing,
Deck Maintenance

FAQ

Topaz Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Topaz Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Topaz Cleaning & Restoration offers free project estimates.
No, Topaz Cleaning & Restoration does not offer eco-friendly accreditations.
No, Topaz Cleaning & Restoration does not offer a senior discount.
Yes, Topaz Cleaning & Restoration offers emergency services.
Yes, Topaz Cleaning & Restoration offers warranties.
Topaz Cleaning & Restoration offers the following services: Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.
Shower Re-Grouting, maid services.

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM