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Topaz Cleaning & Restoration

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Topaz has won numerous awards with Angie's List for superior service and customer service. If you’re looking for top-quality cleaning services in your area, look no further than our team at Topaz Cleaning & Restoration. We’re proud to offer professional residential and commercial cleaning services that are designed to meet your unique needs. Whether you need carpet cleaning, air duct cleaning, or pressure washing for your home or business, our team is knowledgeable and friendly. Quality and satisfaction matters to us. That’s why our guarantee has 5 points– one for each point of the Texas star! Experienced & Certified Service – Our technicians are trained to make sure the job is done right. 30-Day Satisfaction – If you’re not happy, we’re not done! Respect – We will treat you, your property, and your time with professional care. Integrity – If a mishap does happen we will repair or refund to make it right. Commitment – We will be there when we promise!

Business highlights

28 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.

Services we don't offer

Shower Re-Grouting, maid services.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 376-400 of 1131 reviews

Peter S.
01/2014
1.0
carpet cleaners
  + -1 more
The advertisement was misleading. I only had area carpets that needed cleaning and they would not clean them. Said it was for wal to wall carpet only. The square footage did not matter.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$150

Response from Topaz Cleaning & Restoration
Area rugs are not carpet. Area rugs are more difficult to clean due to them not being physically attached to the floor. Area rugs are made of various fibers and can not be cleaned the same way a wall to wall "carpet" can. Our office is very good at educating client on what is needed to clean all sorts of textiles.

Kathleen L.
01/2014
5.0
carpet cleaners
  + -1 more
Paul did a great job. He was extremely informative and didn't try to sell us anything extra. He performed the job we asked, with great quality and gave us advice on other cleaning projects (stuff we can do, not hire out). He even saw pet hair on our wood floors as he was heading out the door and vacuumed it up!
Description of Work: We purchased the 3 rooms + a hall for $115 deal. Paul came out and cleaned our 3 rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Thomas P.
01/2014
5.0
carpet cleaners
  + -1 more
They were able to remove all the spots that had been in the carpet for some time and I was unable to remove trying to spot clean.
Description of Work: Did a wonderful job in cleaning the formal living room and dining room carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Renne H.
01/2014
5.0
carpet cleaners
  + -1 more
I had purchased the service through an Angies list special so I was happy with the price. I was impressed with their appointment setting process. I was contacted by email within three days. I provided them with three dates when I would be available to have the cleaning done. They chose the soonest date which surprised me because I know they were busy. The serviceman arrived on time, was friendly and did a good job.
Description of Work: They cleaned my carpets..3 rooms and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard B.
01/2014
5.0
carpet cleaners
  + -1 more
everything went well as described
Description of Work: cleaned drier vents andfixed hookup to dryen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

harvey W.
12/2013
5.0
marble & granite
  + -1 more
It was a good experience. I had them clean an additional area and that was an additional $100. The price was good.
Description of Work: Coit Carpet Cleaning and Restoration - San Antonio cleaned my grout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Ann R.
12/2013
5.0
ceramic tile
  + -1 more
I had all my tile and grout cleaned and sealed on my first floor of my condo. The worked was done very professionally and looks great. I used an Angie's List deal for 300 sq ft and paid extra for the additional 134 sq ft.
Description of Work: Tile and grout cleaned and sealed (434 square feet).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Dwight W.
12/2013
4.0
dryer vent cleaning
  + -1 more
It came out just fine. The price was fair and the quality was good. They got the job done in about an hour. They came when they said they were going to come and did the job they said they were going to do. The scheduling was easy. They sent one man out to do the job.
Description of Work: It was a Big Deal for $89 for Dryer Vent Cleaning. They cleaned out the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David H.
12/2013
5.0
ceramic tile
  + -1 more
Worked me into the schedule. Trisha did a great job with trying to squeeze me in. If your flexible they will work with you where they can. Jake showed up and was very informative on the process. BTW, the process is awesome! No brushes. They use 1800 PSI suction to remove the dirt from the tile and grout. It works. Resealed the grout lines. The areas look great. Thank you so much for the quality job and professional service. They also can restore cultured marble. Jake and I discussed the options. He was very knowledgeable.
Description of Work: Bought the 300sf tile cleaning special. Had 4 tile rooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

marsha F.
12/2013
5.0
carpet cleaners
  + -1 more
the tech was well dressed (clean), introduced himself - very professional. Explained a lot about carpet care Great work and very good.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brian F.
12/2013
5.0
carpet cleaners
  + -1 more
They did a very nice job and the technician who came out went above and beyond by cleaning the large game room and stairs along with the bedrooms and hallways.
Description of Work: Cleaned carpets in downstairs living area and bedrooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Krishna M.
12/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Jake from Coit did an excellent job measuring out the areas that we would be eligible for under the big deal, cleaning the areas, and then sealing them. The tile/ grout looks excellent a few months since the process. He also provided quotes for getting other tile areas in the house cleaned and sealed
Description of Work: We got the big deal for tile/ grout cleaning and sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Joyce R.
12/2013
5.0
carpet cleaners
  + -1 more
I purchased an Angie's List Big Deal for this service and it worked out perfectly. The person who came out did everything he was supposed to do and took care of everything. He was very good. The customer service gal I worked with was great. He came a day early, due to a mix-up on their end, but it was fine with me. He said he would come back the next day, but I told him it was not a problem. He was very professional.
Description of Work: I used Coit Carpet Cleaning and Restoration - San Antonio for to clean about $1,200 square feet of carpeting, including stairs and a landing. The person who came out also moved some of the furniture that needed to be moved, although the cleaning was mainly in the high traffic areas. He also put down protective sealant in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Luis C.
12/2013
5.0
carpet cleaners
  + -1 more
Provider arrived on time. They also called ahead of time letting me know when they were going to arrive. The operator was efficient in his set up and got down to business immediately. The results were great and he also provided spot treatment recommendations.
Description of Work: Cleaned three (3) rooms of carpeting and one (1) hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Amy F.
12/2013
5.0
floor cleaning
  + -1 more
He did a fantastic job, was very professional and we will be contacting the company after the holidays to have the carpets cleaned.
Description of Work: They cleaned and sealed all the tile and grout in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina G.
12/2013
5.0
carpet cleaners
  + -1 more
Great service. Offered earlier service call when the schedule opened. Arrived on time. Professional. Carpets looked great. Perfect for moving out condition. Stains gone and the carpets looking good as new.
Description of Work: Steam cleaned carpets in 2BR, LR, DR and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Gloria L.
12/2013
5.0
floor cleaning
  + -1 more
It looks like I have a brand new floor!!
Description of Work: Cleaned all tile and grout in main living area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jane Z.
12/2013
3.0
carpet cleaners
  + -1 more
Booked the deal on Monday, December 2nd. Per Angie's list stated "provider will contact you no later than Wednesday, December 4th. I received no call. On Friday December 6th I left a message for Coit during business hours and have not received a return call. This was a great deal and I am sure they have received tons of requests due to the holidays. Since I have not heard from them I have to assume that my requested service dates will not be honored. One has already passed.
Description of Work: I purchased a Big Deal from Coit Carpet Cleaning and Restoration - San Antonio.
Rating CategoryRating out of 5
$115

Response from Topaz Cleaning & Restoration
An e-mail was sent to the customer through the Angie's List Message Board on 12/03 explaining we can schedule her appointment on 12/06. In the e-mail we asked the customer to respond back by 12/04 to confirm the time slot available, we never heard back from her. Since we didn't her from her we had to fill our technicians route with another customer.

Shari U.
12/2013
5.0
carpet cleaners
  + -1 more
I have used Coit before, so when I saw another Angie's List coupon, I didn't hesitate to buy it. Paul arrived on time and did a wonderful job cleaning the carpets in my living room, dining area, bedroom and stair landing. He gave me several tips to keep my carpets looking their best. The carpets look great.
Description of Work: Paul from Coit cleaned my living room, dining room, bedroom and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandy M.
12/2013
5.0
air duct cleaning, carpet cleaners, carpet installation, ceramic tile, countertops, drapery cleaning, dryer vent cleaning, floor cleaning, marble & granite, oriental rug cleaning, plumbing, pressure washing, upholstery cleaning
  + 11 more
They cleaned the carpets at one of our listings (we are realtors) and it turned out great! The carpet was really bad and when they finished, it looked like new carpet. Very impressed!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RENATA W.
12/2013
5.0
carpet cleaners
  + -1 more
They did a fantastic job! The Big Deal was great! The people who came out are very personable and the owner is very nice. I have used them forever so I'm very familiar with them. They are the only carpet cleaners I use. I have used them about 4 times now.
Description of Work: I purchased a $99 Big Deal for Carpet Cleaning for Three Rooms and a Hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra B.
12/2013
5.0
ceramic tile
  + -1 more
It went very well. The man who came out was very knowledgeable and explained everything. He estimated correctly on the amount of time it would take to complete. We ended up purchasing a bit more ($178 extra) because our tile exceeded the Big Deal. He did a great job. It was a lot of work. I was very pleased. It was kind of expensive to have it done, but it really made a difference. He also explained to me the best way to clean the tile which was very helpful. It was well worth it.
Description of Work: I purchased a $200 Big Deal for Ceramic Tile and Grout Cleaning and Sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Analee T.
12/2013
5.0
carpet cleaners
  + -1 more
They cleaned the carpet in 4 rooms, took out all the stains, and put on a sealer. It turned out great! They were quick and on time. There were no issues with the dry time.
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Cappy S.
12/2013
2.0
carpet cleaners, ceramic tile, floor cleaning, marble & granite, oriental rug cleaning, upholstery cleaning
  + 4 more
he did not tell me he had put soap on tile so I walked in slipped and went down when I found him yep he was outside on the phone. I think he over chardged on all work that I had done that was not with my angie deal. I would warn anyone to watch the work being done and beaware they are not going to tell you what they are doing to your floors. one rug was totally ruined. not a happy person and had to have carpet redone so it felt right. cappy sanders ps this is my first time to complain on any vender that was used with angie's list
Description of Work: he was suppose to clean carpet in 3 rooms . I ask if he had time to take on the tile in kitchen before he left he said he did. the only thing is he could not stay off his phone

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$1,000

Response from Topaz Cleaning & Restoration
I apologize for your problems [removed member name]. Feed back like this help us become better service providers. It is a company police to NOT be on a phone when at a clients home. We do try to inform our clients about the process of cleaning. Coit does have the strongest guarantee in the cleaning industry with that being said we can only respond to a complaint if you call us. Our office never received a call in regards to any of the complaints here at this site. Coit does respond to all complaints and rectifies any problem.

EVELING C.
12/2013
5.0
carpet cleaners
  + -1 more
The service was excellent will use in the future.
Description of Work: He was on time. Extremely efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Drapery Cleaning,
Pressure Washing,
Deck Maintenance

FAQ

Topaz Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Topaz Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Topaz Cleaning & Restoration offers free project estimates.
No, Topaz Cleaning & Restoration does not offer eco-friendly accreditations.
No, Topaz Cleaning & Restoration does not offer a senior discount.
Yes, Topaz Cleaning & Restoration offers emergency services.
Yes, Topaz Cleaning & Restoration offers warranties.
Topaz Cleaning & Restoration offers the following services: Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.
Shower Re-Grouting, maid services.

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM