First Choice Paint and Body

It went well.

My car looks like new again

The vehicle is a 1959 Chevy Apache truck. Numerous areas of rust required welding replacement metal. This work was excellent. The body was stripped down to metal, primed and received multiple coats of paint and clear coat. The paint job was very good. Since the job was on a classic vehicle, it was understood from the beginning that it would take some time. And it did, six months. Most auto paint companies don't want to mess with a job like this because of the potential problems, like rust, delicate trim, etc. Choice Auto was also hesitant but produced a result that met, and for the body work, exceeded my expectations. The only problem with taking so long was the disorganization that comes with stopping and starting so many times. But this was unique to this type of job.

I carelessly drove my car against the side of my garage door creating a long and deep scratch/dent running much of the length of the passenger's side. Not only did they repair the car but repainted the ENTIRE AUTOMOBILE for almost half the price of the neighboring competitors, and they completed the job on time as promised. And did an excellent job.

They were fine. It was a small company. They did everything they were supposed to and it took them two days for everything to be done and everything looks good.

I took my son's vehicle to Cordovas but they told us they dont do body work and told us to go across the street to Choice I had no idea they did body work. The gentleman Bill (very nice) took a look gave us an estimate and told us how long it would be. The lady there was also fantastic Tracey is her name. The vehicle was done when they said it would be. Even when we had a problem with my sons insurance check made out to lien holder and him ...they were able to work with us. Tracey took care of getting them to resolve the check issue. I will be going there from now on when needed. I only wish I had used the 5%coupon ....since I didn't know till after that they were on Angie's list. Oh well still a great shop!! The B was for me not using that coupon! :)

When I went to Pick Up the Truck I immediately notice that the debris that had accumulated during the sanding had not been thoroughly cleaned off before the paint was applied. Then I noticed runs in the paint, and emblems were misapplied or missing. In addition there was a stone chip in the windshield and a quarter of a tank of gas missing. When I complained they told me I had gotten what I paid for and if I wanted a quality job it would cost $1700.00 more. They then accused me of trying to get out of paying. I feel I received the $499.00 paint job not the $799.00 paint job. I will not recommend this company, and I don't trust them to touch my Truck again. I feel they overcharged me by at least $300.00. In fact the $499.00 paint job should be of higher quality than I received.

My '04 Acura needed a lot of work because of a major problem with the clear coat finish and because of a number of dents on several parts of the car. The clear coat was peeling badly from the trunk, the sides and the roof of the car. I went in to Choice on Monday and got an estimate for the work. The estimator and I reviewed the car's condition. I requested that the color of the paint remain the same and was assured that the car would be painted with the exact color. I also asked if they could do something about the headlights where the glass was cloudy. On Tuesday I dropped my car off and was told it would be ready by late Friday afternoon. Then Thursday I was called and told it was ready, which was a day earlier than expected. I picked up the car and am very pleased with the paint job. It is the exact color of the original paint job. The headlights are clear and clean. Surprisingly they had reattached a part on the passenger 's door latch, which I hadn't even mentioned. There are a few needle-sized places that have a bump of pain but it is not easy to see unless you are inspecting the car. My car looks like new.

It was a one hour job. They were just extremely cordial and friendly. The price was extremely good.

I pulled into Choice Auto Painting and Body Works by mistake, while looking for anorther body shop from Angie's List. The appraiser (probbably owner-manager too)., named Bill, took about one minute to come from the shop and look at the dented rear quarter panel of my 2006 Honda Accord. I had the trunk open, thinking it was necessary to acess the dented area, which had been subjected to restaurant parking-lot vandalism after an SUV driver cursed at me for parking too close to him and tapping the side of his vehicle with my car door as I got out. I assume this guy was the vandal, since there was no damage before. I was thinking, if I get away with spending $100 to have this minor repair made, I will be lucky. Bill took one look and pushed on another portioin of the quarter panel, popping the dented part back into place. He shook my hand and wished me well -- making a Choice customer-for-life out of me if I ever need auto body work done again. Thanks again, Bill.

I left the car and three days later picked it up. It looks good.

It was very easy, very painless. I took the vehicle in and their service writer looked it over. He was a very nice and professional. It did not take long at all for him to write up and present me with an estimate. I felt the estimate was extremely fair ($336) and gave them the go ahead. He told me it would be 3 days at the most and it was exactly that. Actually, I picked up first thing in the morning of the 3rd day. One thing I'd like to mention is, I asked him about repairing some door dings while they were fixing the scrape. He told me that if they were to repair those, it would be a bit pricy. He said my best bet was to contact a paintless dent removal guy to do the work. He then gave me the number of a local guy and even offered to allow me to set up an appointment to have the dings repaired while my car was at their facility if I wanted to. I thought that was really nice of them to do, and I appreciated his honesty.

I was very pleased with the overall, professional and friendly service and my car was restored the way I had hoped.

See above. They also said they would keep the car for 2 days and they had it ready in 2 days as promised.

I went to the reception area. No one was there. No one came. I asked if anyone could hear. No answer. I finally left. Afterward, I saw a negative critique but noticed two locations of the same name so i called the other one, not visited to determine if they had the same owner. They did although there is a difference in the corporate name. I thought it best to look elsewhere and got the job done beautifully.

These guys were great. very professional, polite and timely. I was very happy with the work that was performed and our value. I should also mentioned the work was done faster than they originally estimated. its been over 2 months and i'm still very satisfied with the entire experience. I would highly recommend Choice Auto Painting

First of all, we checked Angie's List, found a good review, and purchased an "Angie's Big Deal" coupon worth $200, to apply toward the work. The service and professionalism were very apparent and made for a great transaction. We were very pleased with the quality of their work! Would definitely recommend them based on our experience.

We had received a very high estimate for the same work that Choice did. They did a wonderful job and you can't even tell the door was repaired.

They painted my car and I had to take it back as they had messed up with the work they did. They were absurd. I would never take back my car to them and I wouldn’t give any recommendations for them.

I contacted the owner after he left a response to my comments. After listening to my account, he very graciously agreed to reimburse me for the expenses incurred repairing my steering column and replacing some broken parts. If I were to use Choice again, I would deal directly with the owner, Mr. Ashlag. He and the new manager of the Nacogdoches location do appear to be responsive to customer customer concerns and complaints. Although the situation is not perfect, I believe we have reached an acceptable conclusion. I saw an ad in a circular and, after reading some online reviews (not all good but they did seem earnest about resolving customer disputes), I decided to give Choice a try. I'd waited a long time to have my 1988 Volkswagen Scirocco painted and did not want to trust it to an economy shop nor break the bank at one of the expensive body shops who mostly deal with insurance. I decided on a nice mid-level multi-layer paint job. I got a good feeling when talking with the manager. One of the workers even gave me a ride home in his personal vehicle. Great so far! The job was finished in good time; however, I did not receive a call when it was done. The paint job was mostly alright but not nearly as professional as I would have expected. The attention to detail was inconsistent (ranging from great to poor) and it was clear that, while someone must have been interested in giving me a good paint job, others apparently had no interest in that nor any respect for my vintage car. Some parts, which should have been removed or covered prior to painting, were shabbily and partially painted over while some hard to replace plastic fittings were completely destroyed. Interior and exterior moldings were carelessly removed for painting, were not replaced after painting and were thrown into the back seat along with some of the associated parts. I had to remove both front seats in a futile attempt to find all of the parts which had been removed as well as clean up after them (the interior was dusty as if it had been left open to the elements). A good number of the impossible to replace molding clips were never found and I had to return to the shop to have them find some larger missing molding pieces. Some of the molding can still not be reattached due to the lack of available clips. Paint was also carelessly smeared in two places on the interior of the drivers-side door. I was previously having trouble with the driver's-side door lock mechanism so I locked the car with the alarm and left written instructions attached to the vehicle for it to be unlocked with the remote only. These instructions were completely disregarded so the lock mechanism was broken and was in free spin mode when I arrived to pick it up and could not locked without repair. Yeah! After letting the paint set up in the garage for a month (and wanting to give the shop the benefit of the doubt ), I returned to have them buff out the small imperfections. Whoever did this must have been a big guy because when I returned to pick the car up my steering column had been yanked so hard that the old bearings were completely shattered, the column was barely intact and, if I hadn't have been so angry, I would have refused to drive it home in that unsafe condition. That was surely nothing I expected when I brought it in for a buff! The manager denied any knowledge of this and I believe that his worker probably made no mention of it to him. Luckily, I was able to find the bearing on eBay for around $30. I then had to pay $160 for a shop to install it and shore up the steering column. The shop was amazed that I was able to still find the part. There was also quite a bit of paint dust (produced from buffing) embedded in some of the porous trim which I still cannot remove. The manager was nice to comp the buff job but did not offer to fix the damage to the steering column. I left pretty unhappy about the state of the car and the lack of professionalism of the shop. I thought about calling the business owner but just didn't want to deal with the shop again. I would like the issues resolved and to actually receive the professional service I thought I paid for. I was told the business owner used to have a Scirocco. I hope he treated his better than his shop treated mine. I hope they have improved their professionalism and have lost some of their poorer workers; however, I have no idea whether that's the case. Color me "D" for Disappointed. I am grateful that Angie's List sought my opinion of this shop and hope it will be useful to others.

In an out in three days! It looks like a brand new car. Is it a 100% perfect paint job? No it's not. But for $800, it's a pretty darn good COMPLETE paint job. The owner and staff are courteous and friendly. I will definitely do business here again!

We were extremely happy with the work, the price, and the delivery date.

CHOICE AUTO PAINTING & BODY WORKS painted the entire car, took care of the needed body work, painted the bumpers, and cleaned the oxidation from my front lights. The paint work and repair work was very good. I am pleased with the final product. The value for their services was very good. It is you basic paint and body repair shop. It is not your high end shop that will serve you coffee and pastries and charge you much more for your paint job.

I dropped the car off on the same day I spoke to the shop. They gave me an estimate to paint and repair the car, called and got the price for the quarter panel, and then gave me the actual price I ended up paying, not a penny more! Not only did they have it ready when they said, it was actually two days early. The quality of their work is great, and they are really good about explaining paint technology, etc., up front.

Price came well within the estimate. Time needed to complete work was on time. The staff is courteous and very knowledgeable.