Torres Plumbing, LLC

The owner Miguel provided a lot of information and options for replacing our water heater. We waited about a month after receiving the quote to have the work done. Miguel was gracious about giving us time to do our research and answering or questions. Would definitely hire him again.

We needed a water heater replaced and Miguel was quick to communicate and his price was good. Him and his team was prompt and efficient. Will hire again for plumbing needs.

Excellent company.

Miguel and his team were respectful, efficient and fair. Would highly recommend!

Torres Plumbing did a great job. Very professional and knowledgeable about my situation. I will hire them again. My neighbor wants to use their services in the future when needed. They did all the work in Very cold conditions and didn't let that stop them from quality work. Best of all,the price was reasonable.

Miguel was very professional and completed the job in timely manner. I would recommend him and will hire him again for other plumbing related jobs.

Our 28 yr old gas water heater died 3 days before Christmas. Torres Plumbing not only had the best quote (by far), but also advised us on sizing decisions to save us even more. They came and replaced the unit the same day and were quick and through. They cleaned up very diligently and I will use them again for any of my plumbing needs

As a general contractor with over seven years of experience working with Miguel, I feel compelled to share my recent, deeply disappointing experience to help others avoid significant headaches. Initially, while Miguelâ s punctuality was always an issue, his work quality compensated for the delays. However, my last project with his company was a disaster from start to finish. Miguel did not show up to manage the job himself and instead sent different workers who lacked an understanding of the project. This meant I had to repeatedly explain the intricate plans, resulting in confusion and inefficiency. This particular project involved complex plumbing for a steam shower setup, including rain showers, dual showerheads, and multiple body sprayers. The team he sent made numerous errors that I flagged for Miguelâ s attention. Despite my concerns, he reassured me that everything was fine. However, once we started tiling the walls, a significant issue became apparent: the valves had been installed too deep, misaligned, and crooked. They needed to be adjusted by about an inch to be correct. I asked Miguel several times to fix this issue, but he refused, falsely claiming that the problem was due to a tile changeâ an easily disproven statement as the tile thickness was consistent throughout, and no change had been made. Faced with Miguelâ s refusal, I informed him that I would have to hire another plumber to correct the mistakes, which would also require my tile crew to remove and reinstall the Hardy board. I told him that these costs would be deducted from the outstanding balance I owed him. This led to Miguel becoming hostile and directly approaching my client, threatening to file a lien on their property. This aggressive and unprofessional move alarmed my client, who insisted I resolve the issue swiftly to avoid further complications. To protect my client and maintain my reputation, I paid Miguel in full and moved forward with fixing the problems on my own. The repairs ultimately cost me around $4,000, and I have documented receipts and photographs to substantiate this expense. Given this experience, I will never hire Miguel again. I hope this review helps others steer clear of similar issues and avoid the unnecessary stress and expense that I endured. Sent from my T-Mobile 5G Device -------- Original message -------- From: Jose Robles <[email protected]> Date: 10/31/24 9:52 AM (GMT-06:00) To: rebekahlopezculp <[email protected]> Subject: Help please Plumbers review Please correct this if it needs to be corrected Iâ m a general contractor. I know Miguel since about 7 years and hired him for several jobs Even though he was always bad at showing up, he was great at doing the job. Late but good The last experience I had with his company was awful. He sent different people to do the job and we had to start over and over explaining the plan. This was a very complicated job because it was a steam shower with rain showers, 2 shower heads, multiple body sprayers etc. etc. The people he sent, made several mistakes that I pointed out at him but he reassured me it was all good. When we were tiling the walls, we realized the biggest problem. The valves were installed to deep and they need it to be pushed out about an inch and they were not aligned and crocket. I asked him several times to fix this but he didnâ t want to do it. His argument was that we changed the tile. This is an absolute and very easy to prove lie. There are no tiles that are more than an inch of thickness. The tile was not changed. He just didn't want to do it I told him If he didnâ t want to fix this, I will have to hire another plumber to fix it and my tile crew would have to remove the hardy and re install everything again. I owed him money and I told him I was going to take money off from the balance to cover these exp...

This is the second time we have used Torres Plumbing LLC and we couldnâ t be happier with the work and customer service. Mr. Torres found out our toilets were the cause of a leak costing us hundreds in water bills for the past couple of months and replaced them as soon as we gave him the go. We highly recommend!!

New water heater installed quickly and professionally at a good price. I would use Torres Plumbing again for my next job.

Torres Plumbing offered professional and timely service.

Torres Plumbing: My Ultimate Attic Water Heater Rescue When I found my upstairs attic water heater on its last legs, leaking water like a sieve, and with a pilot light that wouldn't stay alight, I knew I needed help fastâ especially on a Saturday. Enter Torres Plumbing! Their swift response and professionalism put my worries at ease. Within a couple of hours, a crew of experts arrived and efficiently replaced the water heater. But they didn't stop there! They went above and beyond the call of duty, unclogging a vigorously clogged drain in my upstairs bathroom. The quality of their work was top-notch, and the pricing was very competitive. Torres Plumbing has truly earned my trust. I now have a plumbing pro in my life, and I'm thrilled to recommend them to anyone in need of exceptional service and emergency repairs. They will leave you satisfied! 𠧼ð ¦

Amazing job! Timely, informative and respectful, couldnâ t ask for more.

Quick and professional!

They were quick and professional.

On time and cleaned up well

Knowledgeable.

Great customer experience, he identified other problems with my plumbing instead of just replacing the water heater. This enabled us to ensure our plumbing was correct and functioning like a new home. He went above and beyond my expectations. Lastly, Miguel is a really nice person and extremely competent, a rare combination these days.

I recently had the pleasure of working with Torres Plumbing for the installation of my new water heater, and I couldn't be happier with the experience. From start to finish, their service was exceptional. First and foremost, their communication was outstanding. They promptly responded to my inquiry and scheduled the installation at a time that was convenient for me. Throughout the process, they kept me informed and answered all of my questions with patience and professionalism. When the day of installation arrived, the team from Torres Plumbing was punctual and well-prepared. They worked efficiently and with great attention to detail, ensuring that the installation was completed smoothly and to the highest standards. Not only did they install the water heater flawlessly, but they also took the time to clean up thoroughly afterward, leaving no mess behind. Their dedication to customer satisfaction was evident every step of the way. Overall, I am extremely impressed with Torres Plumbing and would highly recommend their services to anyone in need of plumbing work. Their expertise, reliability, and commitment to excellence set them apart, and I am grateful to have found such a reputable company. Thank you, Torres Plumbing, for a job well done!

I had an exceptional experience and received outstanding service. It's always great to let others know about my experience, and they did a good job.

Mr.Torres & his crew were professional, efficient & on time to replace my water heater. I would hire them again for my plumbing needs.

Mr. Torres and his crew did a wonderful job! Showed up on time, cleaned up after themselves and made sure I knew how to operate the waterheaters. Definitely will use his company again!

Miguel scheduled promptly, arrived timely, and got the job done. I would recommend him and Torres an use him again.