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Green Clean Carpet Care

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Family owned and operated locally in Austin.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, restoration, repair & re-stretching. Upholstery, tile & grout cleaning.

Services we don't offer

Carpet & tile installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9174 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 174 reviews

Nandini K.
01/2014
5.0
carpet cleaners
  + -1 more
It was absolutely wonderful! Everything, my entire experience with them was great! I even had some additional work done and they are very easy to work with and I will us them again!
Description of Work: I bought a big deal for $69 for 3 Rooms + Hallway of Carpet Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Lana A.
12/2013
5.0
carpet cleaners
  + -1 more
We used them last year and again this year. They do a great job and we will continue to use them. Patrick explained everything thoroughly, was polite, on time and did a fabulous job.
Description of Work: They cleaned the carpets in the living room, 2 bedrooms, a bathroom and 2 hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Patrick D.
11/2013
5.0
carpet cleaners
  + -1 more
We wanted to get the carpet cleaned in the house we just bought before we moved in. We were living in San Antonio but the new house was in Austin so we weren't able to be there personally to speak to anyone or let them in the house. I spoke with Patrick over the phone and he was very accommodating and clearly explained the how the pricing structure and everything worked. We set up an appointment for them to come out to the house and use a hidden key to get in and he was able to do the whole job and lock things up for us on his own. It was really nice to have someone able to help out remotely. He was very communicative by phone both before and after the job to let us know what was going on and was even willing to do me a small favor to check something out in the house while he was in there. The carpets looks very nice and we are all around very satisfied with Green Clean!
Description of Work: Cleaned all of the carpet in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Green Clean Carpet Care
Thank you for your review, it was a pleasure helping you out. Welcome to Austin!

Jennifer T.
11/2013
5.0
carpet cleaners
  + -1 more
We had the most horrid smell from a wet area of carpet in my son's room after a leak sprung in the wall. I called and explained what we were looking for AND that we needed service ASAP. Patrick fit me into his schedule the very next day AND on a Saturday and he explained on the phone what he would be doing to get rid of mold smell and to kill any new potential mold growth. He was on time, did the job exactly how he explained, very quickly and efficiently and now the smell is gone. Would definitely use his service again and recommend him to anyone.
Description of Work: Cleaned a portion of carpet that needed a special treatment for mildew due to leak under house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Green Clean Carpet Care
Thank you [removed member name]! Im happy that we could help you out with the mildew odor removal. Please let us know if we can do anything else for you.

Gabriela R.
11/2013
5.0
carpet cleaners
  + -1 more
Fast, efficient and great service. We had to reschedule twice because we had family stay longer than expected, and they were extremely accomodating and understanding. We typically don't like to annoy businesses with rescheduling but it couldn't be helped. Carpet smelled and felt clean afterwards, and we are considering them to help us repair some seams around the house. Patrick even gave us some tips about how to better care for our carpet, which is not even a year old but since we installed it ourselves, needs some TLC to last us a while. Thank you for your services!
Description of Work: Cleaned the carpet of our bottom floor and inspected the carpet for repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134.23

Response from Green Clean Carpet Care
We appreciate your review [removed member name]! If you would like help with the repairs in the future just give us a shout.

GREG G.
10/2013
5.0
carpet cleaners
  + -1 more
Called to confirm time day before and called day of cleaning to let me know that he was on the way. The cleaning job was the best. My wife was very happy with there being no strong odors but a gentle smell.
Description of Work: Clean living room, two bed rooms, two closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from Green Clean Carpet Care
Hi [Member name removed], thank you for the kind words and for taking the time to post a review. Please let us know if we can be of service in the future.

Erika H.
10/2013
5.0
carpet cleaners
  + -1 more
It went very well. I got a call 45 minutes before the service (it was a sunday morning) and Pete told me his van was not starting so would it be ok if he was a few minutes late. It was perfect, since I was running late as well. He arrived when he said he would, called to give me a heads up. He arrived, explained the whole process, examined all the carpets and cleaned them up pretty well and he didn't use any harsh chemicals, which was important to me since I have a crawling baby. He also told me some problems with the previous installation of the carpets and I was so happy with the service they are coming back to fix them on Thursday. He gave me a very competitive price and he was really nice, as well...
Description of Work: He cleaned the living room and bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Green Clean Carpet Care
It was a pleasure helping you out. Thank you for writing a review about our services and for choosing Green Clean. Please keep in touch if you need any help in the future.

Janine W.
10/2013
4.0
carpet cleaners
  + -1 more
The work was okay. He did have to come back to do a couple of pathways that dried and were not completely clean. They are willing to follow up and the guy that came back was was very nice to work with.
Description of Work: They did carpet cleaning. They did the cleaning in the whole house. This was in five plus rooms and a hallway/closet. This was on the 1st floor and 2nd floor of my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green Clean Carpet Care
Hello! Thank you for taking the time to post a review. We appreciated your call about the traffic lanes and it was our pleasure to come back out to treat those areas again. The gumbo that you gave me was delish by the way! Please give us a shout if you ever need any help in the future.

David P.
09/2013
5.0
floor cleaning
  + -1 more
He did a very good job. I was a little dissapointed that the grout did not come clean.
Description of Work: cleaned tile floor

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jason J.
09/2013
5.0
carpet cleaners
  + -1 more
Provider was prompt with communication and showed up on time. They were very professional in dealing with me and treating my house well. I had a Big Deal I purchased and I added on another room and all my stairs. They got a lot of stains out except a few which he explained were stains from cat food dye where my cat had thrown up. Understandable and I was not upset.
Description of Work: Cleaned my upstairs carpet along will all stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.88

Janet M.
08/2013
5.0
carpet installation, carpet cleaners
  + 0 more
Great service, on time, pleasant, efficient, and end result was fabulous. We closed off a game room and added a closet so the construction workers pulled back the existing carpet in order to build the new walls. Carpet repair looks absolutely perfect. Very happy!
Description of Work: Repaired carpet after construction of new room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jared O.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Other than a minor mix-up with the arrival time, Green Clean was very professional, and I will be using them again in the future. Patrick was very responsive, and will give you an honest assessment of what they can do for the carpet. He over-delivered, and everything looks good.
Description of Work: Cleaned 4 rooms, a hallway, and stairs. Claims no VOC's or 'harsh' chemicals

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$178

Kathleen S P.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
I have 3 cats and 1 dog so my rugs get abused a lot! I have cleaned them myself but it was to much for me to do. I contacted Green Clean Carpet Care from Angie's List to help me out. The Owner was on time and very personable. His prices for the work completed was reasonable, he also offers discounts for continued use of his service. Carpet looked new when he was finished. I am very pleased with this experience and will be using this company on a recurring basis.
Description of Work: Cleaned Living, Master Bedroom and Hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Herbert M.
08/2013
5.0
carpet cleaners
  + -1 more
I was well satisfied with this Big Deal! The service was great! I highly recommend Green Clean!
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Luis L.
08/2013
5.0
carpet installation, carpet cleaners, floor cleaning
  + 1 more
Crew arrived on time, was very professional and meticulous. They did an excellent job.
Description of Work: Clean, stretch carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

richard R.
07/2013
4.0
carpet cleaners
  + -1 more
The owner called to understand the nature of the review. After consideration, I have changed my rating due to effort the owner made to ensure satisfaction. TO date I have not used his service. His responsiveness made me reconsideration my evaluation.
Description of Work: Did not respond to calls made regarding the promotion. Unfortunately, the coupon expired. They were not willing to honor the promotional voucher.
Rating CategoryRating out of 5

Response from Green Clean Carpet Care
Dear Member, We spoke 3 days ago when you called me to tell me that you had forgotten that your deal expired and you wanted to see what I could do. I told you that since it was expired by several months that the promotion was no longer good but that we would take the value of the deal and apply it towards our regular prices so that you weren't out of the $69 that you spent. That is the rule for these big deals as it states in the fine print section. You said that you would call me back if you chose to do it. Then I got this review stating that we never corresponded back to you and that now we are not honoring the deal and you marked it as a D. So I then reached out to you by phone and spoke with you about it before writing this response. You mentioned that you found a piece of paper that you printed out from the deal on your desk with some notes that we had spoke and that after we spoke at that time, I told you that I would call you back to schedule. What I find confusing is that you told me that you found that piece of paper already and that's what prompted you to call me the other day to see if we would honor it still. Didn't you see your notes when you saw the paper the first time? Why didn't you mention that to me when we spoke the very first time? All you said was that you would get back with me if you chose to do it. Not anything about us speaking before. You then agreed to speak with Angie's List about changing the review to be accurate. I got in contact with Angie's List to see what kind of help I could get and they said that they need you to amend the review and they will not reach out to you. I was very willing to still offer you the value of the deal but since we have spoke, Angie's List has refunded your money in full. As I told you on the phone that day, I run my business with great pride and integrity as most can see in my reviews here. I do the very best I can and work especially hard for Angie's List members so that it will reflect in my reviews here. I just ask that you do what is right and fair and amend this review or delete it all together as it is not accurate to the facts. Thank you, Patrick

Molly A G.
07/2013
3.0
carpet cleaners
  + -1 more
Brought the wrong truck for first appointment so had to re-schedule. He did come on a Saturday so I didn't have to leave work again. The carpets looked ok but the soil retardant did not work. Owner was attentive and polite. I would not use this service again.
Description of Work: Clean and add soil treatment to 3 rooms and stairs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$120

Response from Green Clean Carpet Care
Hello (removed member name), On our first appointment in April 2012, you were not able to be there because of work so you had your grandson meet me there at the unit. When I arrived, I discovered that your unit water supply was much further away than was described and I needed a longer hose and I was not able to do it that day. I apologize as I should have asked a few more questions to make sure I was ok with the water supply being as you were in an apartment. So we rescheduled on a Saturday so you could be there. I was able to get the longer hose and return to clean your carpet. I have notes that for the inconvenience we gave you a several services at no charge including protectant and pet enzymes as well as a discount off of our normal prices. As described that Saturday, if you are unable to remove any stains with just club soda, I would return at no charge to remove the stains for free. Also that pet urine is not covered in that warranty. I don't have any notes that you have called us to get the warranty work so I'm a little lost on why you are saying the protectant didn't work. I'm especially confused since we have also been out to clean your work office since then as well. I will gladly come out at no charge to take care of your problem stains if you would like even though it is well after the warranty period. I would like an opportunity to make you happy. Please give me a call as your number does not seem to be working anymore. Thank you, Patrick

Michael S.
07/2013
5.0
carpet cleaners
  + -1 more
Was very professional and explained all he was doing. Had a lot of experience in the carpet cleaning business and was very personable. My wife was extremely pleased and that was the most important factor to me.
Description of Work: Shampoo three rooms and hallway. Extra for special area cleaning due to pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Mark H.
06/2013
5.0
carpet cleaners
  + -1 more
We purchased a home in may and had Green Clean Carpet Care come out to re-stretch and clean the carpet in all the rooms. Patrick was very professional and very friendly. He showed up on time and explained everything that he was doing, along with answering all my questions about the re-stretching. He did a walk through before he started and pointed out two stains he didn't think would come out. He was able to lighten the stains to the point I have to look close to see the stains. He couldn't remove the stains because they had been set by the previous owner. The carpet looks great. We hadn't moved in yet so Patrick left several pairs of show covers for the moving guys to wear when they unloaded our furniture. This kind act helped keep the carpets clean on move in day. Thanks Patrick.
Description of Work: Re-stretching and cleaning of carpet in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Edward M.
06/2013
5.0
carpet cleaners
  + -1 more
It went fine. The end result was good.
Description of Work: I purchased a Big Deal coupon for Green Clean Carpet Care. They cleaned the carpets in 75% of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bob H.
06/2013
5.0
carpet cleaners
  + -1 more
Nice guy...good work
Description of Work: Clean tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dennis W.
06/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
He did a very good job. I think his pricing was in line with whoever else would have done it. He was responsive and punctual.
Description of Work: We used Green Clean Carpet Care to clean our carpet and I had him steam clean my tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Katherine L.
06/2013
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. I didn't add any extra service at that time but I actually called them back and I have used them since then. He took the time to walk us through why those stains would come back, what we would do to avoid them in the future and what he could do to try to help in the short term. We actually had them back to do the whole house.
Description of Work: Green Clean Carpet Care did carpet cleaning in 2 rooms with particular attention to a couple of stains that came out after a different carpet cleaning company had come out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Jennifer M.
06/2013
5.0
carpet cleaners
  + -1 more
They did a great job. There were few thing I asked them beforehand, I asked them to clean my area run and they did that for an additional charge and they did a great job there, and there were some spot treatments for pet stain. I highly recommend them. They were very professional, very knowledgeable and I had fun about everything. And in fact I'm going to call them in a few months to clean my carpet again because I've had puppy in my house.
Description of Work: I used Green Clean Carpet Care to clean my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

annie H.
06/2013
5.0
carpet cleaners
  + -1 more
Heart of Texas cleaning was great! Very professional and helpful. I will use them again for sure!
Description of Work: Deep cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

2200 Windsong Trl, Round Rock, TX 78664


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Upholstery Cleaning

FAQ

Green Clean Carpet Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Green Clean Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Green Clean Carpet Care offers free project estimates.
Yes, Green Clean Carpet Care offers eco-friendly accreditations.
No, Green Clean Carpet Care does not offer a senior discount.
Yes, Green Clean Carpet Care offers emergency services.
Yes, Green Clean Carpet Care offers warranties.
Green Clean Carpet Care offers the following services: Carpet cleaning, restoration, repair & re-stretching. Upholstery, tile & grout cleaning.
Carpet & tile installation.

Contact information

2200 Windsong Trl, Round Rock, TX 78664


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed