United Home Cleaning Services

chimney sweep, fireplace company, air duct cleaner,

About us

We are a locally owned and operated company with 18 years of service. We value honesty and integrity, and stand behind our work. We specialize in air duct cleaning, chimney cleaning and inspections, along with blown-in insulation. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

Business highlights

27 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.3906 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.1
responsiveness
4.4
Showing 651-675 of 906 reviews

Jenny H.
06/2018
5.0
Great response to my request and both Mike and Ben were very helpful and courteous. Ben cleaned the fireplace and chimney without making any mess, and was very helpful answering my questions. I look forward to having them service my fireplace again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Thomas S.
05/2018
5.0
we used them several times for air duct cleaning already, they are very clean and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

John T.
05/2018
5.0
Came out and listened to my concerns, offered suggestions, we settled on an action plan and away we went. Very good job, clean and neat, very professional. Ben did a super job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Lashonda C.
05/2018
2.5
First of all, they were suppose to arrive between 11-1 and did not arrive until 3:30. The first guy who came out to clean my dryer vent did a sub par job ( they had to send some one else out the next day to clean it again). He did apologized for the first guy not doing the job correctly the first time. He did not attach the attic vent back after he took it apart to supposedly clean it. So he had to reattach the vent. Had I not had GE appliances coming out the next morning I wouldn't have known any of this. I paid a $150 (which i found out later was actually over priced) and he tried to get another $350 to do some other work. I did contact Home Advisor to let them know. I would not recommend this company.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
4.0


Terry S.
05/2018
0.5
Paid for cleaning. Recommended $5,000 worth of work to be done. I did not agree to have it done at this time. When he arrived the air conditioning was working fine. It has not worked properly and does not cool since he left.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


James S.
05/2018
5.0
A small problem arose. They came back immediately and made it right. What more can you ask for.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Laura H.
05/2018
4.5
Very professional! Came in, cleaned and was gone in about 20 minutes. Took precautions to make sure he didn’t get anything in my home dirty. The only reason I gave them 4.5 stars was due to making the first appointment a week in advance and then calling 15 minutes before asking to reschedule. They did show up promptly to the subsequent appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

joseph w.
05/2018
5.0
They did a fantastic job Alex was very professional and friendly I recommended them to my neighbors the same day as they came out. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$849

Penny M.
05/2018
4.0
I originally hired the team for a chimney sweep, which they completed satisfactory. They also did an inspection which led to incredibly expensive up sells. They were open to feedback and explaining the services. I ended up having them seal and redo the fireplace along with a gas log conversion. It looks brand new! Very happy with the work and service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Garry S.
05/2018
0.5
They came to my home to clean my dryer vents and the next day my dryer didn't work. When I called back I was told that they did nothing! There was no concern on their end. My husband tightened up the vent hose in the back and it worked better but I will still need to have a man out this week to service the dryer! It’s less than a year old and I don’t know why it should not be drying my clothes, if nothing was done. During the week of May 6 through May 12 they called multiple times stating that they were coming to our home to re-clean the dryer vents and as of the 5/14, no one has shown up or returned my phone call. This company is good for one thing only and that is they lie very well. It is companies like this that give contractor's a bad name. I would not consider using them again if they were the only company in the country providing this service.......Poor poor poor!!!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Kathy L.
05/2018
5.0
Very professional, kept me informed and got the job done as planned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dennis H R.
05/2018
5.0
Great job, will call him again next year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Don P.
05/2018
5.0
This company was very prompt and courteous. Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

tamara t.
04/2018
0.5
Had rescheduled so many times over three days. Finally showed up and could only clean 30 % of my duct work with no explanation. Very dissatisfied. Also, before I wish to pay him for what he did do, I wanted a receipt of itemization of costs and he refused to provide this. Until he provides an invoice he will not be paid.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Marissa P.
04/2018
5.0
Great experience, they actually called me to see if I wanted an earlier time slot, and were very good at communicating when they would be there. Great service, very professional!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Herschel T.
04/2018
4.5
The technician was very professional, very knowledgable and explained all of your options....we were very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Les H.
04/2018
4.5
They called to let me know when they will be there. Alex was very professional in uniform. He explained what he was going to do and how long it would take. Didn't try to sell service's I didn't request. Yes I would hire them again

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Gary S.
04/2018
5.0
Great experience with these guys. Professional and clean

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jimmy S.
04/2018
4.5
When i originally booked they were supposed to come out in the morning 9 am. Got a call that afternoon asking if they could come out between a window of 12-2 because they didn't have an opening so i agreed but then barely made it by 2. Very pleased with the work and left with everything as clean or better than when they arrived.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,450

Wayne D.
04/2018
5.0
Nothing

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Contact information

1212 Arapaho Road, Richardson, TX 75081

http://unitedhomeservices.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

chimney sweep,
fireplace company,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 6:00 PM

United Home Cleaning Services accepts the following forms of payment: CreditCard
No, United Home Cleaning Services does not offer free project estimates.
No, United Home Cleaning Services does not offer eco-friendly accreditations.
No, United Home Cleaning Services does not offer a senior discount.
No, United Home Cleaning Services does not offer emergency services.
No, United Home Cleaning Services does not offer warranties.

Contact information

1212 Arapaho Road, Richardson, TX 75081

http://unitedhomeservices.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 6:00 PM