Four Seasons Sunrooms Dallas

We were wanting a screened in porch and connected with Tim who showed us samples of the products they offered. We were guided on colors and how we could get the add on built properly. He gave us a detailed quote and contract on the spot and was easy to work with. The manufacturer took some time, but once the concrete was poured and the materials arrived, our builder, Lee did a fantastic job in getting the construction done well and promptly. The room is beautiful and the screens are very sturdy with our winds, but they don’t obstruct the view outside. We are very happy with the quality and appearance of our room and use it every day! I happily give 5 stars for this project and the people we worked with directly. The production manager (PJ) did not communicate well at all. So he’s not being reviewed in this case. I would recommend the quality of this project and the subcontractors who did the work to anyone interested in a sunroom or screened in porch

Great work, quick and efficient. I am very pleased with how the room turned out. Tim was amazing to work with.

Tim did a good job on the design and the installers did a great job on our sun room. Would definitely recommend.

Four Seasons did an amazing job installing our patio cover! The process took a little longer than we expected, but it was well worth the wait. Highly recommend this company!!!

Four Seasons Sunrooms exceeded my expectations! From start to finish, their professionalism and attention to detail were exceptional. The quality of their craftsmanship and materials is outstanding. I am thrilled with my new sunroom and highly recommend Four Seasons Sunrooms for anyone looking to enhance their home.

Project was never finished to my satisfaction and the last payment was never requested.

The work was completed ahead of schedule and on budget. We couldn't be happier with the process or result.

Done ahead of schedule. Beautiful sunroom. Great installers.

the salesman was scatterbrained. He said he had had a stroke in the past and was obviously suffering from short term memory issues. He cancelled two follow-up appointments.

We had windows installed on on two different occasions (about 5K each time) across the back of our house. When the salesman came out and measured the second set, we told him we wanted to install the same windows that we did previously and even had the paperwork from the first transaction. The windows were installed months later and the color was noticeably different. We had kept the original labels from the glass and it turned out that the first set was Northern rated, not Southern rated (we live in Texas), but not what we had ordered per our paperwork. We went round and round with the company and finally got them to agree to replace one set because they were all across the back of the house and an eye sore. We even agreed to pay for the installation just to get this done (which went up multiple times) even though it was their mistake. The correspondence between myself and JP went on for approximately a year before the replacements were installed. It was during the replacement install that we discovered the original windows were never caulked, which explains why several leaked causing damage to my wood floors. They have finally been fixed, but it cost us over $500 for additional installation and many months of frustrating calls and emails. We have approximately 25 windows left to replace and Four Seasons will not be getting our business.

unknown

Experience was great!!!

Ten years ago, my late husband and I had Four Seasons Sunroom install a sunroom for us. The fact that this happened ten years ago illustrates how the experience of working with Four Seasons Sunrooms was so negative that time has not erased the feelings of injustice. We were especially vulnerable when we purchased a Four Seasons sunroom as my husband was battling cancer at the time. The porch was supposed to add a little joy to his life despite the pain of cancer. Unfortunately, what was supposed to be an enhancement to our lives turned out to be a never ending source of stress. The salesman we met at the beginning sold us a dream, not a sunporch. He was good at selling us a dream, having us contemplate how we wanted to use the sunporch (drinking coffee in the morning, enjoying the scenery, picking out what kinds of features the porch will have, etc) and he was good at getting us to put money down. The purchasing part of doing business with Four Seasons Sunrooms was the easiest part of the process. Four Seasons Sunrooms makes lots of promises with no follow through as we soon enough learned through the entire construction process. The porch took months to complete when we were promised a timeline of weeks. There were many times that crew members were supposed to be at our house to work on the sunroom and never showed. Or they were supposed to be at our home in the morning but didn't arrive until late afternoon. No explanations were ever given except for one time when we asked why hadn't anybody shown up for work at our home and one of the crew members said to us, and quot;Because I had to help a friend move.and quot; Because we were dealing with cancer at the time, many of our days were filled with chemo or radiation or doctor appointments. It was frustrating to set aside days to have our dream porch built, on occasion rescheduling a doctor appointment, only to be stood up by Four Seasons Sunrooms. We felt like prisoners in our own home. As the months rolled on, my husband's condition continued to deteriorate. Perhaps Four Seasons Sunrooms could sense that the two of us weren't going to put up much of a fight because we already had our hands full with a different battle. Besides the unprofessionalism of the crew, we also had to endure purchasing a product that never performed as promised. From the very beginning, the porch leaked. When it rained, it even dripped through the light fixture. They (Four Seasons) were called to fix it. They and quot;repairedand quot; it but it did not fix the problem and in fact, they tried to put the blame on me by saying I needed to keep leaves swept off the roof and that the rest of the problem was due to normal condensation. He basically told us there was nothing else he could do except to extend our warranty by a few months. What good is an extended warranty when you are already told nothing can be done? And by the way, leaves are kept swept off the roof and it still leaks. And it is not normal condensation. The leaks pour through the ceiling and out of the skylights. The leaks have ruined furniture and the carpeting. I have had numerous handymen try to repair it too, all to no avail. Ten years later, the sunroom is basically a sad reminder of a lot of money spent and frustration added on top. I would have pursued more aggressively back then but honestly, I was overwhelmed with my husband's illness and then I was overwhelmed by grief after he passed away. Please educate yourself about this company before getting into a contract with them.