Carpe Diem Moving

Very professional, very organized, and very polite staff

Absolutely the worst experience of my life. We confirmed several times during the week before the move on Saturday the 23rd. Carpe Diem called me at 5:30 Friday Night to cancel the move that was scheduled for Saturday at 8AM (what type of business does that??) I have emails from May 15th, May 18th, and May 20th confirming besides several phone calls We then rescheduled from Sunday, but I had already begun moving boxes, personal items, and etc - so I had friends come over and help move everything but the safe on Friday Night. When I spoke to Maria at Carpe Diem - to get the estimate I gave them exact information including that the safe weighed 600 lbs. When the movers showed up Sunday at 8 AM to move the safe - they should up with a rubber tire dolly and let was it!!!!!. They kept asking me "Should we wrap it? Do you want blankets on it?" They were suppose to be the experts, why are they asking me these things. They got the safe from one apartment to the first floor of the second unit and then could not get it up the stairs (no surprise - they had the wrong equipment) - I then said I would run to Home Depot to get a dolly and some pry bars to help lift it. While I was at Home Depot, they called and said that they could not move the safe, the boss told them to stop, and that they had another job to get to. So they left the safe in the middle of the breezway and just left - before I could even get back?? My neighbor watched the whole thing and could not believe it I then called the owner and he wanted to argue with me that I lied to them and told them 300 lbs - no way. I called 5 moving companies and gave them the same information - Carper Diem quoted me $175 for the safe and I asked Maria on the phone twice to make sure we were on the same page This company was the biggest joke and provide me more stress on a move than I have ever had in my 50 years on this earth. And to make things even better I have a witness to the whole screwed up attempt by Carpe Diem's crew to move that safe and then watched them just drop it and leave while I was out trying to get things to help them out. I would not recommend this company to move a spare tire down a hill - they would probably screw that up. They also damaged the safe with the buckle of their own strap

Man, these guys were great! No standing around talking, trying to figure it out - they came in and got straight to work. They quickly and efficiently moved our 3rd floor apartment with no problems. Disassembled and reassembled beds in a flash! The crew was polite and professional. I will be recommending them to anyone I know that needs a mover. Thanks!

Very thoughtful of my home moving things in. Very prompt and did an awesome job. I highly recommend them.

I am recommending that no one uses this company be warned... they broke everything, lied about their insurance to cover damaged goods, they were late, they stated they would have 4 guys, instead showed up with 3 guys and a manager, the truck was not very good, once they delivered everything to the house they broke several items and it took 12 hours. They knew about the damaged goods and kept telling me that this is why I have insurance. I paid $3300.00 including tipping each guy and I paid $150.00 for additional insurance when they recommended me to do at 24 hours a head of time, come to find out insurance wont cover anything because I didn't purchase it 48 hours a head of time and I booked this a week in advanced. They sent the quote the day before and that's when I got the insurance.

I needed help getting a TV to my new place and these guys were able to take care of me in one day with late notice. So much easier than going through a truck rental service. A+++

Excellent service from start to finish. Office was professional and helpful. Movers were on time and took great care to safely pack, transfer and unpack all items including our piano.

You never know what you are going to get with moving companies. The guys were very careful with our furniture and did not waste time. They were so awesome at a fair price. I would definitely recommend them to anyone that is looking for an easy moving experience!

I will suggest to anyone who needs movers to be sure and use these guys!! Jonny rocks!

very pleased

great job

They were very friendly and helpful. I really appreciated them helping us out I would recommend them to anyone.

They moved me in a timely manner and did not damage any of my things.

Perfect! I was so pleased with the pieces of furniture moved. Wrapped and carried carefully. Friendly and accommodating, Johnny and his crew were the best. Definitely recommend and will rehire if needed.

Great customer service, professional, the moving crew did awesome. I would use this company again in a heartbeat.

They were very late, but did a great job when they got here.

I felt like I had family moving me. The J s (Justin, Joab and Jose) were friendly and worked as hard as if it were their family moving. I didn t make it easy. I was indecisive and not a single complaint. The team lead Justin handled everything with such a personal touch. Very professional and kind. And they didn t stop till it was all done. I appreciated these guys more than I can say on this review. Thank you so much!

Very efficient and did everything quickly

they came when they said they would. got right to work, were careful really happy with their service

What a team! Office staff were great and filled my same day request. Though the guys were delayed in arrival, with Johnny as lead, this trio arrived ready to get the job done. They did an incredible job efficiently loading our heaviest items for our move north to PA. Thanks and God Bless Johnny, Marquis and Reuben and their families. Sincerely, Tara Partin

Crew was amazing. The whole job took less time than estimated. Every item was meticulously wrapped and handled with care. I absolutely recommend them and would use again.

Great guys! Never once complained!

I was told the job would take 5 or 6 hours but it took 14 hours. Because you pay by the hour this obviously was a significant hit to my moving budget.

The movers were very efficient and polite. They completed the job in record time. I am very happy with them. Also, Jerra in the office was great. I will use them again and recommend to my friends and family. Sue Grueschow