Autoscope Foreign Car Care

Auto Service, Auto Tires, Auto Transmission,

About us

Our technicians are factory certified at a world-class facility offering state-of-the-art amenities. Our family-owned business has been servicing the DFW Metroplex for over 35 years offering the finest quality certified European automobile service and repair. Come visit us and see why we can save you money and headaches from your dealership, and why Autoscope will be your first choice for servicing your European vehicle. Service and Repair of European Automobiles such as Audi, Bentley, BMW, Mercedes, Porsche, Land Rover, Jaguar, and Rolls Royce.

Business highlights

43 years of trusted experience

Services we offer

Brake Services, Maintenance, Schedule Maintenance, Alignment, Radiator, Alternator, Starter, filter, wipers, air conditioning, performance, Dinan Authorized Service Center, GIAC Tuning.

Services we don't offer

Domestic Vehicles. Paint and Body Work.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 55 reviews

Hillary K.
09/2017
5.0
auto repair
  + -1 more
Went very well
Description of Work: Oil change and replace front brakes on BMW X5

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Sarah L.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen G.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Diagnose engine fault, replaced fuel filter and power steering reservoir and hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Susan R.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Fix A/X

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John K.
06/2015
5.0
auto repair, car tires
  + 0 more
.
Description of Work: Install 2 new run flat nitrogen tires and alignment 2013 BMW 335.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Lawrence L.
05/2015
3.0
auto repair, transmission repair
  + 0 more
unknown
Description of Work: Asked for diagnosis of transmission issue. They read a code a recommended an expensive repair. Refused to consider alternate cause (backed up by research) that, if not checked and ruled out, would have rendered the recommended $2k repair useless. I expected better from a company with a good Angie's List rating.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$150

Response from Autoscope Foreign Car Care
Mr. [Member name removed], my name is Nerces Mavelian, President of Autoscope Foreign Car Care, and I would like to find out a bit more about your experience in my company. However, I just went through our history records, and I could not find you in our database. Could you please inform me of the invoice, location and the Autoscope associate that you dealt with so that I can further investigate your case? Thank You, Nerces Mavelian President 214-213-3923 cell [email protected]

Stephen H.
02/2013
5.0
auto repair
  + -1 more
The service turned out really well. I would recommend them because they are more of a tuner as opposed to just a service shop.
Description of Work: They did some work on a 1985 BMW for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pat lewis P.
02/2013
5.0
auto repair
  + -1 more
The service turned out fine. I would use them again.
Description of Work: They did an oil change on a Lexus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Wahaj H.
02/2013
3.0
auto repair
  + -1 more
Overall I was not happy because I felt like the issue was not solved. They were pretty thorough in their research and even with that it seemed like they could not figure out the issue and the fix that they did was just temporary. I would no go back to them. They were clean with the work.
Description of Work: They did auto service.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$2,000

Anthony B.
02/2013
5.0
auto repair
  + -1 more
The service was fine. The experience was very good.
Description of Work: They did a tuneup and replaced the fluids. This was on an Audi.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick P.
02/2013
5.0
auto repair
  + -1 more
The service was fine. Communication was fine with the estimate.
Description of Work: They did an air conditioning repair estimate. We ended up trading in the car.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan B.
02/2013
5.0
auto repair
  + -1 more
Autoscope has been taking care of my BMW for several years . I always feel I get more than my money's worth. The staff are professional and courteous and always responsive to any concerns I may have. I rate the service A+, for regular maintenance as well as performance tuning and modifications.
Description of Work: They provide regular maintenance as well as performance tuning and modifications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles S.
02/2013
5.0
auto repair, car tires
  + 0 more
They were awesome. I use them for all my car care needs.
Description of Work: They completely redid suspension and replaced tires.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Joan C.
02/2013
5.0
auto repair, car stereo installation
  + 0 more
They are a very fine run business. They are extremely responsive and thorough. They are very expensive but they do very high tech and extensive work.
Description of Work: They do all of my major automotive maintenance on a 2000 Volkswagen Passat. They most recently did a large electrical job as my satellite radio was shorting out the car. They had to run a few tests over several days and they finally found the issue as the radio was an add on. I took the car somewhere else and they were unable to figure out at another service provider. They took care of an issue with a catalytic converter issue that had been changed out twice in the past and my car is now running like it isnew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Karman S.
02/2013
4.0
auto repair
  + -1 more
I have been using them for a while and the service has turned out well.
Description of Work: They have provided oil changes. They changed out a timing belt. The most recent visit was for an oil change.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anne Marie K.
02/2013
5.0
auto repair
  + -1 more
The service was good. The organization is trustworthy and I have recommended others to them as well. I thought they were wonderful. They came and got me at my office and it was raining heavily.
Description of Work: I had just bought a used car. They checked it all out and they took care of out of warranty work on a Pontiac Solstice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom R.
02/2013
5.0
auto repair
  + -1 more
The service turned out well. They charge less than a dealer. They were willing to let me buy my own parts.
Description of Work: They did engine work on an Audi.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Douglas B.
02/2013
5.0
auto repair
  + -1 more
I have used them a few times and they have done a good job. They have always been able to be responsive and provide great value with the service. I have no problems with them. I would recommend them.
Description of Work: This was for service work on BMW. This included a replacement part as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Byron G.
02/2013
5.0
auto repair
  + -1 more
I have used them 3 to 5 years. My experience has been good. They cost a little more but the service speaks for itself. The owner Nerces is a very friendly guy and is very attentive to his customers.
Description of Work: They did an oil change on a BMW M3.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

William D.
10/2011
4.0
auto repair
  + -1 more
I have taken my car there a couple of times. Their quality of work is good. I would use them again in the future if necessary.
Description of Work: I took my car to Autoscope Park Cities to fix a problem with the bearing on the rear differential.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Louis V.
09/2011
1.0
auto repair
  + -1 more
I have always taken my car to the dealer for service and thought I would try to give a independent service company a chance, I tried to check out as best I could (Angie's list-,etc..) to find someone that I could trust to work on my car, as it is a German import (Porsche boxter) and I intend to keep the car for a long time. this experience was not good (Terrible ) and I probably will only use the dealer for any repairs in the future.
Description of Work: I took my car in for service and check-up as a service light was on , they checked the reason and said it was a part that was not covered by my warranty so I agreed to repair it , which they said would be ready the next day, along with an oil change,well they ended up not finishing the work on my car for a week and the CHECK ENGINE LIGHT IS BACK ON, , had I not called them everyday asking about when my car would be ready it probably would have been longer, I don't put alot of miles on my car and have keept it in great condition, , it looks like I just lost $850.00 and will have to take it to a dealership for repair, to fix whatever they messed up. Frankly, I wonder if they even replaced anything in the first place.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$850

Response from Autoscope Foreign Car Care
On the first visit we performed a smoke test to determine the cause of the lean mixture faults. Smoke was discovered coming from the airbox and intake tube. Unfortunately, the warranty that you purchased did not cover this item. Upon your approval we ordered the item, which was not available in the United States so we absorbed the expense to air freight the part from Germany. You were advised during the process, including being called when it arrived in the DFW area, when the part was out for delivery to our facility, and when we received the part. When the “Check Engine” reappeared we offered to diagnosis the car while you waited and at your earliest convenience, of course at no charge to you. After extensive testing we located some hair-line cracks in the rubber hoses for the intake that are the cause of the light coming back on. While you were here we explained that the airbox leak masked these leaks. We are very experienced with these cars and although we were not able to reach a conclusion for this repair we hope to see you again.

Jean J F.
03/2011
5.0
auto repair
  + -1 more
Being tired of being overcharged for poor service, if not taken for a ride, by the local BMW dealers, I decided to give this place a shot. I took my BMW M3 for a simple oil change service and brake flush, the job was done promptly while I was waiting. The price was probably similar to what I would have paid at the dealer. They have a great facility and were very courteous. I will probably take my cars there again.
Description of Work: Oil change service and brake flush for 2004 BMW M3

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dennis S.
01/2011
2.0
auto repair
  + -1 more
They misdiagnosed the cause and location of my oil leaks. They looked at it for less than an hour and determined that I needed to replace two parts with labor would cost me over 2500. The employess are very personable and professional. Although their diagnosis was wrong and it would have cost me nearly 3 times what it actually cost to do the repair the people were pleasant. That said I'm not going back there. I felt like the people there were looking to take advantage of me. There are better places to take the Took it to European Auto Tech fixed perfectly for just over 800.
Description of Work: Took my car into Autoscope in Plano for an Oil Change for my BMW. They did a fine job on the oil change. I also asked them to check out a leak (I actually had two leaks).

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$125

Response from Autoscope Foreign Car Care
We have reviewed the estimate that we provided you and stand behind our diagnosis. Also, our prices to repair both oil leaks are very fair and reasonably priced. This is a car that we are very familiar with and are confident in the estimate that we discussed with you. Although we were not able to provide these services for you, we hope that you will come see us again.

Steven S.
07/2010
5.0
auto repair
  + -1 more
I have trusted them for five or six years. They have been a primary provider of service on my car. However, they are very expensive.
Description of Work: They fixed a leak in the cooling system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Neil S.
11/2009
5.0
auto repair
  + -1 more
Nerces and his staff at AutoScope have always treated me and my cars well. They do excellent work, and they are reasonable for luxury and near-luxury auto repairs. Prices are not cheap, but the work is quality work. I've never had to return due to a botched repair, and my car is always in tip-top condition when I leave. Nerces is also a sponsor of the local BMW Car Club and provides discounts to members for repairs. I've been going to Autoscope since 2000 and will continue to trust them with my BMW repairs.
Description of Work: Performed repair on my 1999 BMW 323i

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,107
    • 1
    • 2(current)
    • 3

Contact information

601 Coit Rd, Plano, TX 75075

http://www.autoscope.co

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Transmission,
Auto Sales,
Auto Radiators,
Auto Radio Service,
Auto Detailing,
Auto Transportation,
Auto Glass,
Car Washes,
Auto Inspections,
Auto Accessories

FAQ

Autoscope Foreign Car Care is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Autoscope Foreign Car Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Autoscope Foreign Car Care does not offer free project estimates.
Yes, Autoscope Foreign Car Care offers eco-friendly accreditations.
No, Autoscope Foreign Car Care does not offer a senior discount.
No, Autoscope Foreign Car Care does not offer emergency services.
Yes, Autoscope Foreign Car Care offers warranties.
Autoscope Foreign Car Care offers the following services: Brake Services, Maintenance, Schedule Maintenance, Alignment, Radiator, Alternator, Starter, filter, wipers, air conditioning, performance, Dinan Authorized Service Center, GIAC Tuning.
Domestic Vehicles. Paint and Body Work.

Contact information

601 Coit Rd, Plano, TX 75075

http://www.autoscope.co

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM