Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 476-500 of 1317 reviews

Azy D.
01/2015
4.0
ceramic tile
  + -1 more
It was okay. The work lasted two hours and I thought it was expensive for the work he did. He damaged the corners of the walls because they use a big pipe. He wasn't perfect at the end because there were a few stains that remained.
Description of Work: They did tile and grout cleaning and sealing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$149

Carl S.
01/2015
5.0
carpet cleaners, countertops, house cleaning, marble & granite, buffing & polishing
  + 3 more
Service was timely and delivered in a quality manner. Excellent communications thru the entire process. Great company!!
Description of Work: Cleaned, polished and buffed my kitchen granite counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Craig K.
01/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Did job as expected. Owner was one of the operators on the job. Great communications skills.
Description of Work: Cleaned carpet in 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Charlett F.
01/2015
5.0
marble & granite
  + -1 more
Everything went well. We would use them again in the future.
Description of Work: They did all the granite touch ups in the bathroom, and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David K.
01/2015
5.0
carpet cleaners
  + -1 more
They were on time and had all the necessary equipment to do the work, even though their records indicated that they were cleaning kitchen tile instead of the shower. The work was completed in about 2 hours. They removed a large amount of the old grout before re-grouting in a professional manner. The floor of the shower is small one inch tiles for which they indicated needed a separate type of cleaning or refacing. They cancelled the originally scheduled appointment date one Friday ago because "it's going to rain." Overall, they were great and I would recommend them.
Description of Work: Cleaned and resealed grout in the master shower.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from UpFront Home Services
Thank you for your review. I apologize for the initial reschedule. It was actually due to having the possibility of icy roads. The voucher you purchased was actually just for tile and grout cleaning. Even though the wrong voucher purchased we went ahead and did what you originally wanted which was to steam the shower and recaulk it, we did so because the deals were the same price. We definitely appreciate your business and look forward to seeing you in the future.

B Tolle C.
01/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Two carpet cleaners arrived at the appointment time and cleaned all of our carpets within one hour. They were friendly and professional in their work attitude. They cleaned our combo living-dining room, a stairway and upstairs loft, and two bedrooms. We would definitely recommend them to others.
Description of Work: Cleaned 4 rooms carpeting and carpeting up the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael S.
01/2015
5.0
carpet cleaners
  + -1 more
They cleaned the whole carpet zone. It was quick and without problems, However, the carpet was just a little less than 2 years old and we don't have any pets and ceep it pretty clean. Still, there are some high traffic areas that got a little greyish. After the cleaning these areas were lighter but I could still see it. I had hoped that the celaning would leave the carpet as new.
Description of Work: Clean carpets in rooms and on stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from UpFront Home Services
Thank you for your review. Unfortunately once traffic lanes begin to gray sometimes they become what's called traffic lane wear. It's like when your jeans start to fade they never clean back to the original. This is why we recommend that once you get your carpet make sure it is treated with a high quality carpet protector, and make sure to clean once to twice a year with each cleaning ending with a reapplication of carpet protector. If you have any questions please let me know.

Julie P.
01/2015
5.0
carpet cleaners
  + -1 more
They did a great job. Joseph is the owner and he and his helper were very friendly and helpful. Will definitely use him again! and I will be referring him to all my friends!
Description of Work: They cleaned and deodorized 5 rooms and a hall and additional fee for the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

LeeAnn W.
01/2015
1.0
carpet cleaners
  + -1 more
I have dark lines where the carpet meets the walls in many places. The job was rushed and I am not happy with these results
Description of Work: cleanse upstairs and stairway carpet

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$99

Response from UpFront Home Services
Dear Member- Thank you for your review. Had you called us back in November of 2013 we would have been able to go over the issues that you had with the cleaning. The problem you have is called filtration soiling. This is not corrected through steam cleaning of the carpet. You require a special crevice tool and filtration soiling stain remover. I apologize if we did not explain this to you prior to your cleaning. If you have any further questions please do not hesitate to ask.

Denice M.
01/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
I purchased the deal then the company called and said they don't service my area. Please refund immediately.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Jerry M.
01/2015
5.0
ceramic tile
  + -1 more
Joseph and Steve were very professional and knowledgeable, but after reviewing my grout issue, they determined that they would not be able to correct it to my satisfaction. I appreciate their straight forward frankness.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Arnab D.
01/2015
5.0
carpet cleaners
  + -1 more
Provided cleaned 5 areas of carpet and deodorized. Good experience. No complaints.
Description of Work: Performed Carpet cleaning and deodorizing of 5 areas.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Don B.
01/2015
3.0
carpet cleaners, ceramic tile, house cleaning, floor cleaning
  + 2 more
The overall experience was mixed. They were very polite and professional. However, they ultimately did not accomplish what the original call was for. They proceeded to clean the floor in the bathroom instead of the shower. After completed, the tile and grout looked to be the same. Ultimately, I am not sure the product or liquid used, and what they were hoping to accomplish with the cleaning. In the future, I will look to another provider.
Description of Work: Originally brought the provider out to clean master bath shower, but they stated it would require another trip to do that. However, they pushed to clean the tile floor in master bath instead.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from UpFront Home Services
Dear Member- Thank you for your review. I wanted to take a moment and go over your experience however. We did in fact clean the tile in the shower as well as the bathroom floor at no extra charge. We use a powdered product that is mixed to a liquid. It has been proven to clean the absolute best without having to use an acid which can do more harm than good. I apologize if you felt the tile and grout looked the same afterwards, I recall it cleaning up just fine. Typically if you receive lackluster results the next best step is to color stain the grout. If you would like for us to come back out and apply an acid wash to the floor we can do so at no charge. We just want you to be happy with the service we provide. The second trip we discussed was for the caulking in the shower which was not included in your big deal purchase. I have absolutely no problem coming back out to reclean these areas for you. We work very hard to provide the absolute best experience for every single customer we service. If we miss the bar we want to know so we can rectify the situation. Please let me know when you are available so that we can perform a reclean of your tile and grout.

Richard J.
12/2014
5.0
carpet cleaners
  + -1 more
Everything went fine. Very easy to deal with and trustworthy.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

pam B.
12/2014
5.0
carpet cleaners
  + -1 more
They were great. Called before the appointment--arrived on time and did a wonderful job
Description of Work: clean and sealed tile--also cleaned carpet on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sandra S.
12/2014
4.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Because the areas were small it took them little time. They did a good job although they weren't able to lighten some of the grout in the bathroom floor as much as I had hoped. Joseph and Steve were punctual and professional and I will use their services again.
Description of Work: Cleaned tile and grout and sealed grout.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from UpFront Home Services
Thank you for your review. This posting was within an hour of our visit, we advised that you wait 12-24 hours to allow the grout to fully dry. While the grout is wet it can be difficult to see the full difference. If you have any questions or need anything at all please give us a call.

Michael M.
12/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
From purchase to completion, this was a nice experience. I liked that the crew didn't try to nickle and dime their way through this, and appreciated that I estimated the excess (area beyond the purchased deal) accurately. Educating on me on ways to protect my new carpets was a nice touch - Especially since the lead didn't try to sell me on their own products. Nice tips, very professional! Thanks again, Mike M.
Description of Work: Cleaned and sealed tile floors in home; Appr 900sf across two floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Response from UpFront Home Services
Thank you very much for your kind review!

Garrett D.
12/2014
5.0
carpet cleaners, ceramic tile, house cleaning, floor cleaning
  + 2 more
Communicated very well, before and day of service. They were able to meet my requested time of service. They came in and gave me an estimate of the services I had inquired about. Gave recommendations and feedback on requested services. During the service, Joseph, was very friendly and even concluded with recommendations on cleaners to maintain the tile/grout. Will use again!
Description of Work: Cleaned living room and bedroom along with a hallway. Also cleaned tile, grout, as well as re-sealed the grout in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Karen M.
12/2014
5.0
countertops
  + -1 more
The company arrived on time. Even though we've been in the house for 6 years, they said our counters don't need to be cleaned and we should request a refund. I mainly wanted our large island cleaned and sealed, it has a "leather" finish on it. The company said it was so beautiful, they were afraid to do anything to it. They were very nice and I will definitely call them again if we have a need. I greatly appreciate their honesty.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Michael B.
12/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Everything went well. They actually cleaned all the tile on the ground floor of the house, even though we only paid for 300 square feet. The tile is white, and the change was amazing. The workers were punctual, and were here about 1.5 hours. We were extremely happy with the results.
Description of Work: Cleaned tile and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sue S.
12/2014
5.0
carpet cleaners
  + -1 more
They were pretty good. I thought they were professional and I was pleased with the service. I would use them again
Description of Work: I purchased a Big Deal for "$149 for Whole House Carpet Cleaning Up To 10 Rooms, Hallways, and Steps"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Curtis R.
12/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
They were very detailed. They arrived on time, did exceptional work, and cleaned up. They kept us advised and asked questions assuring we received what we were expecting, and more. None of my previous tile work came close to their quality or customer service. And their price was much lower than the others.
Description of Work: Removed our old master bathroom carpet and tile, floated, and replaced with tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Larry K.
12/2014
5.0
carpet cleaners
  + -1 more
Highly responsive and on time arrival. Pre-treated stains and cleaned 8 rooms plus 2 stairs. No additional charges for large square footage. Efficient, courteous and professional team. Carpets had numerous stains that surprisingly came out. Overall very pleased with results. Will use again in the future and would recommend.
Description of Work: Carpet cleaning, spot cleaning and stain treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie N.
12/2014
4.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
it went well, seems like there should have been 2 applications of sealer though
Description of Work: cleaned and sealed tile

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from UpFront Home Services
Thank you for your review. Your Big Deal purchase included 1 layer of a clear water based sealant for your grout. This is typically all you need to provide a thorough layer of protection. If you felt it necessary to put a second coat we could have done so while we were there but we were never asked to do so. If you have any questions about your purchase please do not hesitate to ask.

KYLE L.
12/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Joseph was easy to schedule with, arrived when he said he would, and did a wonderful job.
Description of Work: Cleaned the carpets in the entire

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM