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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 401-425 of 1317 reviews

William B.
06/2015
5.0
carpet cleaners, marble & granite
  + 0 more
The techs arrived right on schedule, explained what they would be doing and why, and then went immediately to work. They were very meticulous and obviously had extensive experience in this type of work. They happily answered the few questions we had and finished the job on a timely basis.
Description of Work: Cleaned, sealed and polished approx. 50 sq. ft. of granite in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Michelle H.
06/2015
5.0
carpet cleaners
  + -1 more
The man that cleaned our carpets, Bill, was so nice and he really cared about doing a good job. Bill definitely took pride in his work! I used Clean as a Whistle for 14 years, but Bill at Upfront Services did s much better job for a significantly lower price.
Description of Work: The provider cleaned the carpets in 4 bedrooms, a staircase, and a rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lauren A.
06/2015
4.0
carpet cleaners, ceramic tile
  + 0 more
Provider is professional, responsive and explained details of service. Tile and grout did not come out as clean as expected but could just be age of it.
Description of Work: cleaned tile and grout in kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from UpFront Home Services
Thank you for your review- Age and the type of cleaners you mop with to clean your tile are always big factors in clean ability. Some tile and Grout cleans up to a like new appearance. Some tile and grout needs a Color Stain to bring it back to life. If ever you feel you want it to be closer to new than what it cleans up to be due to stains and other issues, a color stain is definitely something to talk to us about.

cheryn P.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The technicians were great. Very courteous and professional. They did a great job on the rugs. The only not positive things I can say is to give better estimates of the time it will take to perform the task (the office told me less than an hour when it was way more than two) and also better estimates of how long it will take for the rugs to dry (I had people coming over that evening and I had to have them keep their shoes on because the rug was still wet. I would definitely hire UpFront Home Services again.
Description of Work: Cleaned two area rugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$198

Lynda D.
06/2015
5.0
carpet cleaners, marble & granite
  + 0 more
Excellent service so I asked them to re seal my Bathroom and they returned 10 days later to do that. I have used another company in the passed but found them very expensive compared to Up front. Delighted with all work done and will be using them again for other services.
Description of Work: Re sealed all granite in the kitchen'

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

brenda R.
06/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Great! On time, friendly, professional!!
Description of Work: Recaulked shower, cleaned and sealed grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Joanne S.
06/2015
5.0
carpet cleaners
  + -1 more
Arrived on time. Did a very good job. Very pleased with the dirty stairs as he worked hard to get them to look new again.
Description of Work: Cleaned carpets, hall and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Marjorie P.
06/2015
5.0
carpet cleaners
  + -1 more
I realized there's a difference in putting polish & buffing & actually restoring finish
Description of Work: Waxed & buffed all surfaces

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David B.
06/2015
3.0
carpet cleaners
  + -1 more
The provider was in and out of the house very quickly. When the carpets dried, there were clearly patches they had missed and we can now see the different colors on our carpets.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Response from UpFront Home Services
Dear Member- the style of carpet you have shows the strokes of the wand different in some parts as opposed to others. This does not mean that we missed a spot. Once the carpet is completely vacuumed and regroomed you will not notice any patches. If you do please give us a call and we will send a technician out to take care of the issue.

Amanda M.
06/2015
5.0
carpet cleaners
  + -1 more
Our service guy called to tell us he was on his way and was exactly on time. He was professional and very polite. We had the pet odor treatment and it was wonderful. Before you could tell we had cats in our home (2 were males that weren't fixed) and after he left...you there was not a trace of their smell. I will definitely use them again. They answered all my questions and was up front with cost.
Description of Work: Carpet cleaning and pet odor treatment for 3 rooms and a hall (it was actually a deal for 5 rooms, but I only had 3 room)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Dan M.
06/2015
5.0
carpet cleaners, countertops, house cleaning, marble & granite
  + 2 more
Jonathan showed up on time. He was professional, knew his craft and made recommendations on how I can continue to care for and maintain the granite countertops over time. I learned a lot during his visit and he was quick and efficient. Would definitely use again in the future.
Description of Work: Upfront cleaned, sealed and polished my kitchen granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gerrie W.
05/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
He confirmed the appointment the day before and the morning of the service. He was very punctual. Phillip was very knowledgeable and professional, and I was very happy with the results. I would gladly use this service again in the future.
Description of Work: He cleaned the tile & grout on 1500 sq feet of tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$767

Ankur K.
05/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Provider indicated that they won't be able to perform this work because the tiles were not seated well.
Description of Work: Provider indicated that they won't be able to perform this work because the tiles were not seated well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria .
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
On time and very professional
Description of Work: steam clean furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Annestasia A.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did awesome as usual. We had some issues with pet odor, especially urine odor. The were able to completely knock the odor out and left our carpet and couch/loveseat looking beautiful. They were also very quick and efficient.
Description of Work: Cleaned and deodorized my carpet (2700 sq ft 4 bedroom, 2 story house) and my couch and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Manwai B.
05/2015
5.0
ceramic tile
  + -1 more
I would love for this company to do the work, but they can not take out the grout on my tile floor. It is over 20 years old. Their method is not compatible with my type of tile . They would have to replace all the tiling and grout to do the service. They stated they could re grout my shower stall, but it is rather small / fits 1 person, and I thought it was not worth the price of the deal. He was a very nice man and was very upfront about not being able to do the services. They gave me lots of ideas for this project going forward. I have requested for a refund for this Big Deal.
Description of Work: I purchsed a Big Deal for $149 Shower or Bathtub Re-Caulking -- Tile & Grout Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Dan P.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Phillip from upfront cleaned a couch and area rug. We have a dog who camps out on both. Phillip arrived when he said he would, did the work Upfront had committed to do, did excellant work, and left not a single drip anyplace. I will use them again though probably request Phillip if possible. I recomment Upfront with no reservations.
Description of Work: Phillip from Upfront cleaned a couch and area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

debra A.
05/2015
2.0
ceramic tile
  + -1 more
Not well. I was willing to give him and a one try and set up an appt for another time. He told me it did not make sense to come out and complete the project since we were further than he wanted to come and instructed me to get a refund through Annie's list even though I told him I did not want to hassle with a refund.
Description of Work: Showed up at our door to clean and regrout our shower. We had not been given instruction to not use Our shower prior to his arrival and was wet. He told my sons that he could not Do the work and left without speaking with me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$149

Response from UpFront Home Services
Dear Member- Prior to your appointment we gave you an hours notice telling you we were on our way. Once we arrived in Montgomery, your son answered the door. You were still in the shower when we arrived. It is common practice not use the shower minutes prior to our arrival. The shower in fact should not be used for between 8-12 hours prior to our arrival. Unfortunately the sad truth is that your location was simply way too far to justify a second trip. We try to be as accommodating as we possibly can, however there are some things that as a business we simply can't do. We appreciate your purchase and thank you for your review.

Ashutosh A.
05/2015
5.0
carpet cleaners
  + -1 more
The carpet cleaner came on time and thoroughly cleaned all eight areas of our house. He was courteous and worked with us to clean up the carpets as needed. We shall definitely use them again.
Description of Work: The provider cleaned carpets in the whole house - eight areas in all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sufira K.
05/2015
5.0
carpet cleaners
  + -1 more
Did awesome job. Arrived on time and was very professional. Very pleased with the service and will definitely recommend and use provider in futuer
Description of Work: Cleaned all carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David R.
05/2015
5.0
carpet cleaners, ceramic tile, house cleaning
  + 1 more
Overall the entire carpet came out just perfect and no complaints on the till either. Very good work and good visit. We'll definitely use him again in the future.
Description of Work: Cleaned my upstairs carpet as well as downstairs tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Angela N.
05/2015
5.0
carpet cleaners
  + -1 more
Came in and cleaned the carpet in the entire 2 story house I just purchased. They did everything in a timely manner and gave us instructions on drying the carpet for our next day move in. So stains did not come out but since this was a basic cleaning of the entire 3400+ house, I am not complaining for the price. Would recommend and use again. Very professional and great price.
Description of Work: Basic cleaning of carpet the all the carpet of a 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

MIGUEL P.
05/2015
5.0
carpet cleaners
  + -1 more
Did a wonderful job. My dog got sick all over my house. Upfront services was able to come out late the same day and cleaned my whole house. My wife was extremely pleased with the results.
Description of Work: Cleaned carpet in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

CARLETTE M.
05/2015
5.0
carpet cleaners
  + -1 more
Phillip arrived on time to our home to clean the carpets. We just moved in and were doing a number of projects around the house while he was there. He assessed the areas we wanted cleaned and discussed the problem spots, explained the process and estimated the time it would take to complete the work. He was accomodating and friendly, particularly given that he had to work around several other contractors that were working in other areas of the house. The work was excellent. He agree to come back to complete one room that another contractor was working in. Overall, we were pleased with the work and his professionalism. He got to work quickly and finished without delay. I would hire Upfront again.
Description of Work: Provided a whole house move-in carpet cleaning, with deodorizer and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Cynthia G.
05/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Very professional and conscientious. Took great pride in the work results.
Description of Work: Cleaned the tile and grout in my kitchen, butler's pantry, master bath and shower, and additional bathroom. In addition, sealed the grout. Did an excellent job cleaning the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM