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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 376-400 of 1317 reviews

Patricia A.
07/2015
5.0
carpet cleaners
  + -1 more
They were rated A by Angie's List and I was not disappointed. They were responsive, on time and did a great job.
Description of Work: Cleaned carpet on all three floors of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Korrey J.
07/2015
1.0
carpet cleaners
  + -1 more
It didn't go very well so we had it cleaned by another company.
Description of Work: The provider never called me or my husband to let us know what day or time they would be arriving. We found out after numerous calls and contacts that they didn't have any availability and we had to contact angie list to get our refund after paying for the service online.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$40

Response from UpFront Home Services
Dear Member- We send a message to all members via the message center on Angie's List as soon as they make a purchase. You happened to purchase a voucher for an area of town that we do not service. When we spoke we let you know of the issue and asked that you get a refund from Angie's List for your voucher purchase. We appreciate your feedback regarding your purchase.

Klint T.
07/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Very nice, and did it very quick.. He moved furniture and let me know what was going on.
Description of Work: cleaned and sealed all the grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

M C.
07/2015
5.0
carpet cleaners
  + -1 more
Did an excellent job; well worth the price
Description of Work: Cleaned very dirty carpets of my parent's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul D.
07/2015
5.0
carpet cleaners, house cleaning, home remodeling
  + 1 more
On time, professional, did a thorough job.
Description of Work: Cleaned and caulked master bath shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carol M.
07/2015
5.0
ceramic tile
  + -1 more
Up Front was responsive to our scheduling issues and arrived at the agreed upon time. They did a great job re caulking the shower.
Description of Work: Re caulked shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Catherine S.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The sofa and rug looked brand new when they were finished.
Description of Work: They cleaned our sofa and carpet in our family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cay D.
07/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Joseph and I worked on several scheduling options and chose today. He was very easy to work with on that issue. Phillip called and said he was on the way and arrived at the appointed time. I told him about my 3 cats, one of which would try to go outside, so he was very mindful of that. He was the consummate professional and quickly got to work. It took him just under an hour to pre spot and vacuum 2 3rd floor bedrooms, a small hallway between them, then 2 sets of carpeted stairs. I didn't want or need any furniture to be moved. He really knows his stuff, and I was amazed at how quickly and efficiently he was able to finish the job. He is also a delightful man with a wonderful attitude and outlook on life. I would recommend UpFront without hesitation.
Description of Work: Cleaned, deodorized 2 rooms, a small hallway and 2 sets of carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Maggie J.
07/2015
5.0
carpet cleaners
  + -1 more
I was very pleased with this transaction. I have already referred this company to 2 friends and I will definitely use them again. Nothing but a positive experience.
Description of Work: He was extremely professional and courteous. The carpet looked wonderful upon completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Don B.
07/2015
5.0
carpet cleaners
  + -1 more
It went well, did exactly what I wanted done, moved some furniture no extra charge. Good Company.
Description of Work: Steam Cleaned carpets in 3 rooms and stair case

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Teresa R.
07/2015
5.0
carpet cleaners
  + -1 more
The contractor called prior to arriving. He arrived early, yay! After he completed the job, he talked to me about the work he completed. He did an excellent and thorough job. I will definitely used them again!
Description of Work: The contractor cleaned the entire house carpets, including stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Richard and Sandra L.
07/2015
5.0
marble & granite, buffing & polishing, floor cleaning
  + 1 more
It went well. They have done good service and we were all satisfied with the service. They were prompt and they scheduled it within the time frame.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Clotho S.
07/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
My call was returned within a couple of hours after leaving a message. The price was more competitive than two other Angie's List providers that I contacted and they were able to schedule an appointment just two days from my initial contact. The technician was on time, called me ahead of time to let me know he was coming, and he finished the job quickly.
Description of Work: Steam cleaned area rug damaged by recent flooding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

D D.
07/2015
5.0
carpet cleaners
  + -1 more
No hiccups, they coming on one time, did good job in cleaning the carpet.
Description of Work: I bought the $99 for 5 area deal from Angies List. UpFront Home Services guys did great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dennis T.
06/2015
4.0
floor cleaning
  + -1 more
They were good. They were unbelievably good. They were terrific. It was one guy who did the whole thing. The work was good since I've bought the flooring.
Description of Work: We used UpFront Home Services to our floors. They did the routine floor cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$820

Karen B.
06/2015
5.0
marble & granite
  + -1 more
It worked out fine. It was a good company. They are a good quality service. I will recommend them again.
Description of Work: I used the big deal of UpFront Home Services. They cleaned my marble floor.
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Kathi M.
06/2015
5.0
carpet cleaners
  + -1 more
Joseph contacted me prior to the carpet cleaning appointment to verify time and crating the dog. The service was efficiently done, and some older "hopeless" stains actually disappeared to my great joy. Friendly and pleasant. I will definitely use them in the future.
Description of Work: Carpet shampoo including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert C.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
The carpet cleaning service provider was Phillip. He came on time and did an awesome job, taking his time to clean the carpet. The carpet looked almost new when he finished and when my wife came home; she described it as ?amazing?. Thank you Angie list and UpFront home Services.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

La Toya N.
06/2015
4.0
carpet cleaners
  + -1 more
Decent job, but simple surface stains were left. Ones I could get out by hand. Did not put moved furniture back in place as other companies do
Description of Work: Shampoo carpet

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$120

Response from UpFront Home Services
Thank you for your review. Some surface stains unfortunately do not come out, We make every effort however to remove them. We move light items of furniture and try to move them back to where they were, some larger items will remain once we have cleaned in an area and then moved them.

George W.
06/2015
5.0
carpet cleaners
  + -1 more
Very straight forward, overall are great, professional.
Description of Work: Carpet cleaning on empty house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from UpFront Home Services
Thank you for your review!

Dee J.
06/2015
4.0
ceramic tile
  + -1 more
The grout was not so bad to begin with.I had hoped it would all be like new again and it did not. Will try another method may be pressure washing at a later date.
Description of Work: Cleaned tiles in the shower and caulked.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Response from UpFront Home Services
Dear Member- we appreciate your review. Unfortunately natural stone in a shower prevents many chemicals from being used in the shower to help get a "like new" appearance. The sad reality is that shower stalls need constant maintenance and will never be completely back to how they were when first installed. The biggest problem we ran into in your shower was you clean with bleach. Bleach is very harmful towards your grout, we advise refraining from using bleach in the future. If you are ever interested in having your grout removed and replaced we would be more than happy to get you taken care of. Thank you for your review.

Lisa J.
06/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
It went great. Showed him the areas we wanted cleaned and he got to work right away. Everything looks nice.
Description of Work: Cleaned tile in entryway, laundry room, and upstairs bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah H.
06/2015
5.0
drapery cleaning, upholstery cleaning, oriental rug cleaning
  + 1 more
Great! The technician took his time and made every effort to be sure I was satisfied.
Description of Work: Cleaned a sofa and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

L B.
06/2015
5.0
carpet cleaners
  + -1 more
Excellent provider. Carpets look great. Our house smells clean and fresh. Fantastic. Phillip was punctual, personable and very professional. Thank you UpFront Home Services our carpets needed this!
Description of Work: Clean and deodorize carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Fernando A.
06/2015
5.0
carpet cleaners
  + -1 more
Everything was good. I could not be there because I sold the house. But I received a very positive feedback of the service from my agent.
Description of Work: Carpet cleaning and sanitizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM