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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 351-375 of 1317 reviews

Nancy N.
08/2015
3.0
carpet cleaners
  + -1 more
The carpet cleaning was good enough. The service man they sent was responsive and professional. However, there were problems about keeping appointments. I waited all day for the appointment I had scheduled and no one showed up. When I called them the next day, they didn't have my appointment booked. On the second appointment, they were late. For me, I'd be wary to use them again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$200

Response from UpFront Home Services
Dear Member- The date of you are referring to as your first appointment, you were never on our schedule. We looked back at logs that we maintain for all Big Deal Purchasers and they show that you had not scheduled an appointment with us at all. We do apologize for the confusion however and any tardiness of our technicians. Unfortunately the day we were late for our appointment Houston traffic was especially bad. We know that we can't control the traffic from job to job but we do try to leave more than enough time to get to each job. We thank you for your review.

Devon L.
08/2015
5.0
carpet cleaners
  + -1 more
Fantastic. Patrick was extremely friendly, punctual and did a great job. Would recommend them to anyone and use them again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Qin W.
08/2015
5.0
carpet cleaners, house cleaning
  + 0 more
This is the second time they cleaned the carpet for us. The technicians were very polite and professional. They did awesome job. No hesitation to use their service again. I would highly recommend to the people who need carpet cleaning service.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Nancy E.
08/2015
5.0
upholstery cleaning
  + -1 more
It went well. The couch is very clean. They did a great job. Quiet and efficient.
Description of Work: $99 for Upholstery Cleaning and Deodorizing for 1 Couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Steven H.
08/2015
5.0
carpet cleaners, ceramic tile, countertops, house cleaning, marble & granite, buffing & polishing, floor cleaning
  + 5 more
Everything went well. We had them come back to seal tile floors. Both engagements were problem free. No hesitation to use them again.
Description of Work: Cleaned, Polished, and Sealed granite countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

karen G.
08/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I was very happy with UpFront Home services. I appreciated the quick response and great communication. Upon purchase of the big deal, UpFront was able to put me on the schedule immediately and came to my home on time and did a great job. I highly recommend using them for any carpet cleaning you may need.
Description of Work: I had a large area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joyce M.
08/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He was very nice. Was on time .
Description of Work: cleaned oriental rug

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rodd and Natalie H.
08/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Good service, arrived on time, and received an immediate call back. The carpeted stairs (especially the cracks) weren't as clean as other carpet cleaning companies that I've used in the past, but since they also were able to do the tile/grout, we were sold. We cleaned the hardwood floors ourselves. I would definitely use this company again.
Description of Work: Carpet and tile/grout cleaning before putting the house on the market.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kelli M.
08/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Fantastic. Very friendly and professional. Great job! Would use again in a nano second!
Description of Work: Steam clean carpets and clean tile/grout with sealant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

RANNY W.
08/2015
4.0
carpet cleaners
  + -1 more
a month out.Workers showed up on time and did the work. Left white caulking half way up the shower door (half clear and half white. They clean up as best as they could. Needed immediate help but earliest date
Description of Work: Remove and re-caulk

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$149

Jimi P.
08/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Very professional, prompt and the service was good. I'd absolutely use them again for carpet cleaning.
Description of Work: Cleaned carpet in upstairs and stars

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christine M.
08/2015
5.0
carpet cleaners
  + -1 more
It went really well. It was quick and the guys were professional and punctual.
Description of Work: They did a really good job of cleaning and deodorizing my carpets. They even did an enzyme treatment on a few pet accidents.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher W.
08/2015
5.0
ceramic tile
  + -1 more
Didn't do any thing or charge me. Nice people but they could't help me.
Description of Work: Came out and looked at bath room tiles, said that they couldn't do any thing because the cement board behind the tiles needed replacing. Recommend that I contact Angie's List and ask for a refund. Being that it had been more than 30 days since I ordered the service Angie's List gave me a store credit.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Kristin P.
07/2015
1.0
ceramic tile
  + -1 more
They did not do a good job. They did not do what was stated in the offer. It was not a good experience at all!
Description of Work: They did not provide the services detailed in the offer! It directly states steam cleaning of the shower. They didn't even have the equipment to stem clean. All they did was put caulk in a big square on the bottom of the shower and on giant stripe in the corner with caulk that wasn't even close the grout in my shower. Plus the left a mess!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$149

Response from UpFront Home Services
Dear Member- I really appreciate the review. Firstly, you approved of the caulk color used. Secondly, I'm not sure if you fully understand what caulking is but basically your shower was caulking the seam of the shower pan, the seam in each corner of the shower, and the openings by the door of the shower. Originally you were under the impression that the $149 deal cover regrouting your shower, we actually have a deal for $649 that covers regrouting. Lastly, you walked the entire area with us when we were done and you approved of the final product and made no mention of a mess or the color of the caulk. In fact instead you decided to contact Angie's List 2 days later for a refund rather than contacting us direct with any issues. I really appreciate your review and am proud to say that your shower was caulked appropriately and to the specifications that you set forth.

Peter L.
07/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
UpFront was great about re-scheduling this service multiple times due to schedule conflicts. The guys were professional, on-time, and completed the work quickly.
Description of Work: Replaced deteriorating shower grout with color-matched caulk in one bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Diana W.
07/2015
5.0
carpet cleaners
  + -1 more
Showed up on time. Very professional. All furniture except heavy bookcases were removed from the room, so it was much easier to see the fruit juice spills on the light colored carpet. The carpet is not new but every spot was removed. I think we can make the carpet last until the 4-month old baby is 2 years old with regular cleanings by UpFront. The carpet is clean and soft.
Description of Work: This was an Angie's List special promotion. Provider cleaned carpet that was "spray-painted" with fruit juice by a 2-year old. Did a wonderful job....every spot gone! Best job of any carpet cleaner I've used and by far the most professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra H. H.
07/2015
5.0
carpet cleaners
  + -1 more
Excellent results. Tech was very courteous and efficient. Equipment issues caused rescheduling of appointment, but prompt notification received and timely arrival was appreciated!!!
Description of Work: Shampoo of 20+ yr old carpeting; including stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Johnie R.
07/2015
5.0
carpet cleaners, house cleaning, marble & granite, floor cleaning
  + 2 more
Arrived on time and did a thorough job.
Description of Work: Cleaned and sealed granite in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KYLE L.
07/2015
5.0
carpet cleaners
  + -1 more
Joseph always does a wonderful job. I have used him 4 or 5 times.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marvena K.
07/2015
5.0
carpet cleaners, house cleaning
  + 0 more
He got some really tough stains up, and my carpet looks a whole lot better. It didn't take long to dry, and he was ver proficient and professional.
Description of Work: The provider cleaned the carpet in 3 rooms and one hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Joshua A.
07/2015
5.0
carpet cleaners
  + -1 more
Joseph was great. He did a ton of work in a short time, was very helpful/informative and friendly.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ed S.
07/2015
1.0
ceramic tile
  + -1 more
The guy who I spoke with today was a complete jerk and refused to schedule an appointment. I got my money back.
Description of Work: I purchased a deal from the company.
Rating CategoryRating out of 5
$149

Response from UpFront Home Services
Thank you for taking the time to leave a review. Unfortunately the representative you spoke with did not have the ability to schedule your appointment in the way that you desired. However, you were informed that you can schedule your appointment any time 24/7 through our online scheduler found on our website. You were also advised to contact Angie's List to receive a refund for your coupon after you became hostile and excessively used vulgarities towards the representative. If you need assistance receiving your refund from Angie's List we will be more than happy to help.

Jordan T.
07/2015
5.0
carpet cleaners
  + -1 more
I purchased a deal from Angie's List. I didn't hear from the company for a while but once I made contact the service was great. Person performing the work was very courteous and professional.
Description of Work: Cleaned carpet in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Larry B.
07/2015
5.0
floor cleaning
  + -1 more
Very convenient; Estimate and agreement reached and scheduled by emai.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215.42

Melanie F.
07/2015
5.0
carpet cleaners
  + -1 more
I have had this carpet in my house since 2001 and this is the best carpet cleaning that I have ever received.
Description of Work: Cleaned and deodorized all of my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM