Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 1317 reviews

Sue H.
11/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He was very professional and informative
Description of Work: cleaned wool rug-was upfront that he may not be able to remove pet order

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Susan O.
11/2015
5.0
carpet cleaners
  + -1 more
Excellent customer service from the time of scheduling through the day of the job. Carpets were cleaned very well (actually the best I've ever had). Will use them again for sure! Very pleased.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Raplh A.
11/2015
5.0
carpet cleaners
  + -1 more
They did a good job. There was no additional charge.
Description of Work: I purchased a big deal from them. It was $149 for five rooms of carpet cleaning with stain guard protection.
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Veronica S.
11/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Carpet cleaning was done to our satisfactory! I especially appreciated NO EXTRA SELLING!!! I will definitely use this company again!!
Description of Work: Cleaned carpet in several rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Margaret C.
11/2015
5.0
carpet cleaners, countertops, marble & granite
  + 1 more
The service providers were punctual and professional. They explained the process and also took time to answer questions regarding the care of other surfaces in our new home. I will call on them for additional home services as needed.
Description of Work: UpFront Home Services sealed the granite countertops in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

DONNA H.
11/2015
5.0
carpet cleaners
  + -1 more
I was scheduled from 10-1; he arrived at exactly 1:00 p.m. He arrived and promptly went to work. Although he did not move any furniture, he was able to remove all the spots that I pointed out to him. He did a good job. I believe it took about an hour or so get it all cleaned and I was pleased with the results.
Description of Work: Shampooed the carpets in four bedrooms and the dining-living room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dawn R.
11/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Came on time and did a great job cleaning carpet and tile. Phillip even got out 3 stains that the 2 previous techs said could not be cleaned. Bought a Big Deal for $89 for 3 rooms and hallway carpet cleaning. Also had them clean and seal tile for appox. 75 sq.ft.
Description of Work: Cleaned carpet and steamed cleaned and sealed tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$164

Brian D.
11/2015
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
This company is really fantastic and did a brilliant job of cleaning my very special Persian and Indian and Afghani Rugs as well. They also did an amazing job cleaning some linen covered furniture. I would recommend this company to even my most discerning friends. I am already looking forward to having them back.
Description of Work: Steam cleaned rugs and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marina W.
11/2015
4.0
oriental rug cleaning
  + -1 more
They guy was about 2 hours late and the rug was probably a b+ job and the upholstery was probably a b-. I would not use them again. They came out in a reasonable time frame but the guy was so late that by the time he came out, it was like 7:30 at night. The price was fine.
Description of Work: They cleaned a rug and upholstery.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$99

Response from UpFront Home Services
Dear Member- Thank you for your review. Your appointment was set for an arrival between 5-8pm. I apologize for any confusion on the arrival time. I do appreciate the B+ and B- reviews. Wedo our absolute best to provide the best level of service possible.

Denise R.
11/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very friendly and professional. Had some really bad stains I thought would never come out but he did an amazing job and carpet looks like new. Will used them again!
Description of Work: Cleaned two large area rugs, high traffic hallways and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kim V.
11/2015
5.0
carpet cleaners
  + -1 more
Loved him- he was so courteous, professional, knowledgeable and very respectful not too mention a very nice guy!
Description of Work: Cleaned and spot treated al the carpeted rooms including the stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angela A.
11/2015
5.0
carpet cleaners
  + -1 more
Excellent, the technician was awesome, professional and very thoroughly ... Will definitely use them again
Description of Work: Cleaned carpet in 5 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer T.
11/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
This was the most any carpet cleaner had ever spent at my house. Granted it was five rooms to be cleaned. The room with the most stains looks brand-new. I'm in awe of the quality work he provided. The carpet is still drying but the services rendered were defiantly worth every penny spent. I will be a repeat customer.
Description of Work: The worker was on time and cleaned all five rooms I requested. No haggling about square footage/overage charges were mentioned. He even helped clean a dining room chair my toddler spilled yogurt on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

sara F.
10/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It was great showed up on time Quickly did job One rug was very dirty, because I have 2 huge white dogs. Rug was very clean and doggy odor was gone. I plan to use this service in the future
Description of Work: cleaned 100 sq ft of area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark Q.
10/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Very Good, they advised me of what to do next gave me the name of a reputable plumber and advised me to get a AL refund as the tub was likely going to get junked if it has a crack in the secondary drain pan. Honesty and Integrity - It isn't dead, it is still alive and kicking at Upfront Home Services!
Description of Work: Once they arrived they indicated it was beyond the scope of the offer as their tools could not remove the grout depth I had. They asked for me to request a refund and advised me to call a plumber to look at the leak in the tub secondary drain pan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$649

Mark Q.
10/2015
5.0
ceramic tile
  + -1 more
Good, gave good advice versus blocking smoke and taking my money needlessly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
10/2015
4.0
carpet cleaners
  + -1 more
There were heavy stains that I expected would be removed even if I had to pay additional, however they were not removed.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$89

Response from UpFront Home Services
Dear member- we provide our very best cleaning on every job. Unfortunately not all stains can be removed. However we do our very best to remove them. We apologize if we were not able to remove your heavy stains.

Theresa L.
10/2015
5.0
carpet cleaners
  + -1 more
very nice to talk to. easy to schedule, do a good job cleaning.
Description of Work: shampoo carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Nicole C.
10/2015
5.0
carpet cleaners
  + -1 more
I called and it went to vm, they got back to me within 5 minutes to set up my appt. They came on time and it took about 30 minutes. Very friendly guy, I forgot his name! Carpet looks great and it was at a very reasonable price. I also had pets and they added the pet carpet cleaner at no extra charge!
Description of Work: Carpet cleaning for one bedroom and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Omie T.
10/2015
5.0
marble & granite
  + -1 more
I bought the service through Angie's List deal, and I had to reschedule my appointment due to ongoing painting job. They are responsive and did a good job.
Description of Work: cleaning and sealing granite counter top

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MARK C.
10/2015
4.0
hardwood floor
  + -1 more
They were very conscientious and timely about it. The product is beneficial, but I would give the product a C and their attitude and hard work an A. It took them less than hour. The Deal was for 300-square feet. I just had them do that much. Their work is excellent. The product, I am not that crazy about. I do not know if it is beneficial.
Description of Work: I purchased a Big Deal for UpFront Home Services. The way they work is they deep-clean the wood floor and then, they cover it with polyurethane coating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lindsay G.
10/2015
5.0
carpet cleaners, ceramic tile, house cleaning, oriental rug cleaning
  + 2 more
Phillip was the technician who came out to service our home. He called an hour prior to give me an update and arrived within the promised time window. When he arrived he was very polite (shook my hand) and wanted to know and see what I wanted done. He was very tuned in with attention to detail and took his time to ensure the job was done correctly. He was very informative along the way to ensure once he left there were no questions left unanswered. He was also concerned with ensuring my safety (slipping, fumes), knowing that I was 35 weeks pregnant. There are many carpet cleaning services out there, but it's folks like Phillip that set UpFront Home Services apart from the others. Thanks Phillip for great service!
Description of Work: Steamed cleaned my carpet, tile, rugs, and sectional couch throughout my couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Rikka M.
10/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Shower tile grouting. Match color. Steam clean tile. Caulked seams. They were very neat in their work and profesional
Description of Work: Steam cleaned shower tile, regrouted seams, and matched grout. They were just great and professional. They knew exactly what neeed to be done and did it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$649

Douglas G.
09/2015
5.0
carpet cleaners, countertops
  + 0 more
The team that came was very cordial, friendly & professional. They got the job done quickly & I felt confident that my counters were taken care of.
Description of Work: Buffed & resealed kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

B K.
09/2015
4.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They did a good job at taking out all the stains on the carpet but the dog smell did not go away despite deodorizing it twice, which is 50% of the reason I wanted the carpet cleaned. I had to use a lot of additional products to get the smell to fade. They gave me a good deal on grout cleaning and did an OK job with it.
Description of Work: Steam Cleaned and Deoderized Carpet, Grout cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$300

Response from UpFront Home Services
Dear Member- We appreciate your purchase and apologize if our treatments did not remove the odor from your carpet. Please keep in mind that we did not charge you anything extra for pet odor removal. We did however treat your house with a special Pet Enzyme and Odor Eliminator. Unfortunately the issue with your carpet is severe enough that it may require pad removal and sealing of your sub floor. If you would like us to provide this service we can do so. Thank you so much for using our company.

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM