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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 226-250 of 1317 reviews

Suzanne B.
09/2016
5.0
countertops
  + -1 more
He did a great job. I would definitely want to use him again!!
Description of Work: My granite countertops were in need of cleaning, polishing, and sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Adriana L.
09/2016
5.0
carpet cleaners
  + -1 more
Great customer service, easy on line schedule. Fast service and my carpet was dry in less than 5 Hours
Description of Work: Cleaning carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kathy M.
09/2016
3.0
ceramic tile, floor cleaning
  + 0 more
The gentleman that came out was very professional and honest. Some of my grout had darkened with dirt and mold but it was not a severe case. He warned me that the grout would not come completely clean. He said I could get it regrouted. He also didn't recommend getting sealant because it is water based and would not last. He also told me that the colored sealant would chip off and not look good. He wasn't sure if he could use the acid cleaner on the glass tile on the wall so he just used alkaline. The grout was cleaner but he stated that there was still old sealant on it that I would have to get off myself. He also recommended that I call to get the shower recaulked. He was very honest, which I appreciated, but I probably should have declined the service and gotten a refund from Angie's List.
Description of Work: Shower grout cleaning and sealing (200 square feet)

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Response from UpFront Home Services
Thank you for your review. I'm glad that our technician was upfront with you regarding the service and gave an appropriate consultation regarding cleaning the grout in the shower. Unfortunately most mistake what is cleanable which is grout and what is not which is caulk. In the future I recommend caulking the shower.

Peter C.
08/2016
5.0
carpet cleaners
  + -1 more
They did a great job. After removing the buckling and cleaning the carpets, they looked great. After the serviceman left I noticed an area that still had some buckling. I contacted Joe at Upfront via email and he responded immediately. He advised me to wait until the carpets had dried as there is sometimes some buckling when the carpets are wet which go away as the carpet dries and stretches. The next day I still could see some buckling and contacted Joe. He had the servicemen call and he came out the same day and remedied the issue. I really appreciated the quick responses from both Joe and Rey. I would definitely use this company again. The cost below includes the original $89 offer plus the additional charges to fix the carpets
Description of Work: I purchased a special offer for cleaning carpets in 3 rooms for $89. When Rey, the serviceman, turned up we discussed some buckling in the carpets and he advised that he could also take care of that for additional charges. He removed the buckling in a total of 4 rooms as well as the hallway and a closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Davis P.
08/2016
5.0
carpet cleaners
  + -1 more
He was very professional. He was very trustworthy, reliable, and friendly. He moved the furniture when he didn't have to; he even did an extra area. Overall, we were very comfortable having him do service in our home.
Description of Work: I bought a Big Deal to do some carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy T.
08/2016
5.0
carpet cleaners
  + -1 more
I was pleased with the work and will use them again.
Description of Work: Tile and grout cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hue L.
08/2016
5.0
carpet cleaners
  + -1 more
Got our carpet cleaned before moving out. Called ahead of time. The owner of the property contacted us a week later very pleased with how clean the carpets were so I would say he did a good job.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Madhu Subhash M.
08/2016
5.0
carpet cleaners
  + -1 more
Great job done. Very professional and thorough with the service. Would highly recommend.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria S.
08/2016
5.0
carpet cleaners
  + -1 more
Very well. Responded promptly to set up appointment. Arrived as scheduled for service. Technician was professional, courteous, thorough.
Description of Work: residential carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Mary Joyce S.
08/2016
5.0
carpet cleaners
  + -1 more
He arrived as scheduled, cleaned both rugs and left everything in great condition. Rugs look great.
Description of Work: I had two large Oriental throw rugs. One in the entry and the other in the master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathleen R.
08/2016
5.0
carpet cleaners
  + -1 more
Fantastic!!!, the folks were prompt, courteous and did a wonderful job. I will definitely call upon them again. As a matter of fact, I will be scheduling for regular service every 90 days. We've used several other companies in the past, and UpFront is by far the best. Carpets not only looked clean, but felt clean on bare feet!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

janis B.
08/2016
5.0
floor cleaning
  + -1 more
Very well. Easy to schedule, worker arrived right on time, floors looked great.
Description of Work: Tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marianne J.
08/2016
4.0
carpet cleaners, ceramic tile
  + 0 more
He was not able to do it (actually needed more extensive work); however, he was able to find me coworkers for other jobs I needed done, at a reasonable rate.
Description of Work: Bathtub grout cleaning

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
08/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Fine,but technician arrived later than scheduled because had difficulty finding my address.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Taylor D.
08/2016
5.0
carpet cleaners
  + -1 more
Excellent as usual. Easy to schedule.
Description of Work: 5 room carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve M.
07/2016
4.0
carpet cleaners, ceramic tile
  + 0 more
Grout, tile and carpet cleaner, Philip, did a great job in the shower, living room and kitchen--the tile looked MUCH better after he was done, completely clean of the previous mold in the shower and grease/dirt in the grout around the kitchen cooktop. The first caulker did not do a very good job in the shower, but the Up Front owner, Joseph, personally came and redid the shower caulking. Minor nit: the caulk he used on the glass door frame does not exactly match the color or texture of the lighter sanded caulk in the rest of the shower. But this is not very noticeable unless you look for it, and overall the shower looks much better.
Description of Work: grout and tile cleaning/sealing and recaulking in shower, carpet cleaning, grout and tile cleaning/sealing in kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$430

Steve M.
07/2016
4.0
carpet cleaners, ceramic tile
  + 0 more
Grout, tile and carpet cleaner, Philip, did a great job in the shower, living room and kitchen--the tile looked MUCH better after he was done, completely clean of the previous mold in the shower and grease/dirt in the grout around the kitchen cooktop. The first caulker did not do a very good job in the shower, but the Up Front owner, Joseph, personally came and redid the shower caulking. Minor nit: the caulk he used on the glass door frame does not exactly match the color or texture of the lighter sanded caulk in the rest of the shower. But this is not very noticeable unless you look for it, and overall the shower looks much better.
Description of Work: grout and tile cleaning/sealing and recaulking in shower, carpet cleaning, grout and tile cleaning/sealing in kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$430

Vim H.
07/2016
5.0
carpet cleaners
  + -1 more
Philip was prompt, courteous and efficient. The work was done well and I will definitely use UpFront Home Services again.
Description of Work: Carpets in 4 rooms and stairs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxanne R.
07/2016
5.0
carpet cleaners
  + -1 more
Phillip was very professional. Timely arrival which was greatly appreciated. Phillip moved all the furniture himself to clean under the sofas and TV stands. I will definitely use them again.
Description of Work: Carpet cleaning of 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steven N.
07/2016
5.0
carpet cleaners
  + -1 more
This service went well. Technician was on-time and professional. The technician was very up front with us about carpet. He was quick and efficient.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Allison F.
07/2016
4.0
carpet cleaners
  + -1 more
This was a big deal purchase. It was fine. I thought they did okay -- they didn't totally clean everything. I thought it did a deep clean, but not, like, an extremely deep clean. There were still, like, some spots on the floor.
Description of Work: They cleaned carpeting in four rooms, a hallway and stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Nona F.
07/2016
5.0
carpet cleaners
  + -1 more
Everything went really well - from setting up the appointment to the actual service. The tech arrived on time and got straight to work. He was very respectful of my home and very friendly. I was very pleased with the cleaning of the carpet and area rug. I would hire again.
Description of Work: The provider cleaned carpet and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jackie W.
06/2016
5.0
carpet cleaners
  + -1 more
Great job. They were prompt, cleaned everything we asked them too and we were very satisfied with the results.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gina P.
06/2016
5.0
carpet cleaners
  + -1 more
Provider was on time and very professional. Did all that was asked and it looks great!i
Description of Work: Cleaned 8 rooms, hallway and 2 staircases

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Dean F.
06/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very good overall, though a couple tough stains are still coming back through on the bedroom carpeting.
Description of Work: Cleaned stained carpeting in bedroom and L shaped couch and ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from UpFront Home Services
Thank you for your review. While we try to remove 100% of the stain in all situations sometimes the stain can be present deep into the backing of the carpet.

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM