Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 1317 reviews

ashley L.
03/2017
5.0
carpet cleaners
  + -1 more
Very good. Very quick and very good results. I got exactly what they promised. Excellent service
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon W.
03/2017
2.0
carpet cleaners
  + -1 more
They didn't move the furniture to do the carpet cleaning. Nothing had been moved. They cleaned around everything. They came about a week after I paid for it.
Description of Work: Big deal purchase for $99 for 3 rooms of carpet cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from UpFront Home Services
Dear Member- If you do not request for specific items of furniture to be moved we will simply clean around them. Had you communicated your desire for furniture to be moved we would have gladly moved some items for you. We don't move beds, dressers, entertainment centers, electronics, or any items deemed to be too heavy or unsafe to move. Thank you for your review.

Lisa B.
03/2017
5.0
carpet cleaners
  + -1 more
I was very pleased with this carpet cleaning service. They were very professional. Phillip was our service provider and he was wonderful. Very professional and polite, did a great and thorough job. Will use again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gail M.
03/2017
5.0
ceramic tile
  + -1 more
They did an excellent job and were very nice.
Description of Work: They cleaned and sealed the tile and grout in two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RAJIB D.
02/2017
4.0
carpet cleaners, ceramic tile
  + 0 more
Phillip was awesome he provided good service and did a good job.
Description of Work: Clean my Tiles and Carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$375

Williard M.
02/2017
5.0
carpet cleaners
  + -1 more
The work was fine. I don't have anything to judge it by. I was happy with it, I don't have any complaints. Overall experience, it was satisfactory. I was surprise that they didn't move any furniture at all. They said they would move white furniture. They went around everything. So far of cleaning the carpet, it was ok. I don't have anything to judge against. I am not an housekeeper. They were punctual and polite, business like. The workers were more than satisfactory.
Description of Work: Shampooed my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Keith P.
02/2017
3.0
carpet cleaners
  + -1 more
I was disappointed. The stains on my carpets were pre-treated, but after that no extra attention was given to the stains. The technician spent about 20-25 total minutes cleaning 4 rooms and a hallway. After my carpets dried, I used Resolve Carpet Cleaner and removed the remaining stains myself
Description of Work: I needed my carpets cleaned.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$162

Response from UpFront Home Services
Dear Member- Our records indicate that our technicians where at your home for over an hour. They pre-treated the carpets and steam cleaned. Once the work was completed we had you look and you were pleased with the outcome. If spots came back after your carpet dried we ask that you call us to have us come back out and touch up on the areas that need a little extra attention. The problem with using an over the counter product such as resolve to remove any spots is you have a high probability of bleaching your carpet and leaving a heavy residue that needs to be extracted. Please contact our office so that we may set up a reclean to remove the residue from the resolve. Thank you for your review.

Susan V.
02/2017
5.0
upholstery cleaning
  + -1 more
Everything from the 1st call to schedule to having the furniture cleaned went perfectly. I highly recommend this company!!!
Description of Work: cleaned 2 recliners and a sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey G.
02/2017
3.0
ceramic tile
  + -1 more
He cleaned the tile and removed the old caulking and re caulked it but said the add did not cover sealing tile and grout. I checked the add later and it was for Cleaning & Sealing of Tile and Grout. So I ended up buying the sealer and doing it myself.
Description of Work: The add was for tile cleaning & sealing. I added the removing of old caulking & recaulking.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$208

Response from UpFront Home Services
Thank you for your review. The deal included clear sealing of the Grout, which we completed for you. It did not include color sealing of the grout. I apologize for the confusion.

Jackie M.
02/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
It went very well. I had the work done right before the Christmas holidays so the technicians had to work around my Christmas tree (moving it a little at one point, to clean that area). They did not rush the job. They took their time and made sure the work that was done would be acceptable.
Description of Work: Carpet and ceramic tiles cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOROTHY G.
01/2017
5.0
ceramic tile
  + -1 more
It was quick and clean. No problem.
Description of Work: Grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pankaj A.
01/2017
5.0
ceramic tile
  + -1 more
Very professional, one of the best I have seen.
Description of Work: Grout Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lance W.
01/2017
5.0
carpet cleaners, floor cleaning
  + 0 more
Great. They were prompt, professional, and did a great job.
Description of Work: Clean grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Zack C.
01/2017
4.0
carpet cleaners, marble & granite
  + 0 more
Waited three hours for the first appointment but did not show so I called to reschedule. Second timeframe worked but had to return another day to seal tile shower. Had trouble with equipment and another couple of hours went by for the second appointment. Finally called and cancelled shower sealing appointment for good!
Description of Work: Clean master shower

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$99

Response from UpFront Home Services
Dear Member- When you scheduled we informed you of our arrival window. However you could not keep your appointment because you were called into work. We understood and gladly rescheduled. I'm not sure where the disconnect is but you have never called to cancel a sealing of your shower as the cleaning and sealing of your shower was completed the same day. Perhaps you are thinking about Caulking your shower, which you never set up an appointment for. Thank you for your review! We hope you are able to find a company that can better service your busy schedule and needs.

Marga S.
01/2017
4.0
carpet cleaners
  + -1 more
I want here but my mom[s caregiver was. There was furniture that the previous carpet cleaners had moved to clean then left on styro blocks, these guys just cleaned around them. If there is anext time i will make sure I am here.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from UpFront Home Services
Dear Member- Some items of furniture we do simply clean around, while others may be moved and blocked if necessary. If there is not a request for us to move specific items we simply we clean with the item in place and go around it. We look forward to servicing your home in the future and hope to better explain our process in person so there is no confusion.

Boyd J.
01/2017
5.0
carpet cleaners
  + -1 more
Did a great job and consecrated on high traffic areas.
Description of Work: Carpet cleaning and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Rose B.
01/2017
5.0
carpet cleaners
  + -1 more
Phillip was awesome. The carpets were dry in several hours and looked brand new. I was amazed. I have paid 2 as much for well known carpet cleaners and Upfront did a much better job.
Description of Work: I needed my carpet throught my home cleaned for an appraisal of my home. The carpet is a light beige, lots of stains and 7 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

PHILIP M.
01/2017
5.0
countertops, marble & granite, buffing & polishing
  + 1 more
Awesome job. Philip commented that while my granite counter-tops were in excellent condition he could tell it had not been sealed. He cleaned my counter-tops and applied the sealant and advised us not to touch the counters for 24 hours for the sealant to bond to the granite. Our counter tops are shiny like they were brand new. Definitely will use them again especially if they offer another angles list discount.
Description of Work: Cleaning and sealing of granite counter tops in Kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elaine F.
01/2017
5.0
carpet cleaners
  + -1 more
The technician was professional and personable. (I want the same guy back next time but I didn't get his name! ) The cleaning job was perfect! No quibbling or extra charges tacked on after he got here.
Description of Work: Carpet Cleaning before Jan 1 and they accommodated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jean-Paul D.
01/2017
3.0
marble & granite
  + -1 more
See pictures. before : condition of the tiles prior to hiring them after 1, 2 & 3 : condition of the tiles after they cleaned and re-caulked result worse than before, I asked them to correct with different caulk color. correction 1 & 2 : condition of the tiles after they corrected, even worse. secured 40% refund. new contractor 1 & 2 : condition of the tiles after I hired a new contractor to do the job. Satisfied.
Description of Work: bathroom shower tile cleaning and re-caulking

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from UpFront Home Services
Dear Member- Thank you for your review. Your pictures however do not display the multiple issues we ran into with your shower. 1) You showered the morning that we were supposed to put in caulk. We advised you that this would not be the best time to put in the caulk but you still had us out it in. 2) You originally had us put in white caulk. You used the shower that same evening and caused an issue with the caulk sticking. Then you decided to have us put in a Grey Caulk that did not match your shower. We advised you that this was not a good color choice but you wanted it either way. At the end of the day we followed your instructions to the T and you simply weren't satisfied so we refunded you for the caulking portion of the job. I'm glad you found a contractor that could come in and get you the final result that you wanted.

Nan L.
01/2017
5.0
carpet cleaners
  + -1 more
great, very good and professional, worked extra to get spots out.
Description of Work: carpet and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony A.
12/2016
5.0
marble & granite
  + -1 more
They did a nice job and got good price with an Angie special; only problem was that a section around the sink could not be cleaned because polishing couldn't restore the luster. Was advised that they didn't have the honing equipment required and suggested another service that might be able to help.
Description of Work: cleaning and polishing of granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gabriel A.
12/2016
5.0
carpet cleaners
  + -1 more
Went well however arrived 3 hours late.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from UpFront Home Services
Dear Member- Thank you for your review. Each appointment has a 3 hour window of arrival. Unfortunately we did run late but only by 30 minutes and called ahead once we were on our way. I apologize for any tardiness. Merry Christmas!

Matilda M.
12/2016
5.0
carpet cleaners
  + -1 more
It went very well. Mr. Rey Teves was profession and did a great job.
Description of Work: I got the carpets to my entire house cleaned. Great service and my carpets look new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JOHN K.
12/2016
5.0
carpet cleaners
  + -1 more
Excellent communication and work in all respects. I would not hesitate to use them again.
Description of Work: Carpet was cleaned in 3 rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM