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UpFront Home Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.71,317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1076-1100 of 1317 reviews

Barbara M.
07/2015
5.0
carpet cleaners, ceramic tile, house cleaning, floor cleaning
  + 2 more
unknown
Description of Work: I had the tile and grout cleaned in the kitchen, breakfast area and laundry room. The young man called ahead to let me know I was next. Did an excellent job. I will b using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janine C.
07/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: They came and cleaned our carpet and it seemed ok.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$199

Marvin J.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned bedroom carpet as well as an area rug. |Very courteous and eager to do a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Flavia P.
07/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Susan L.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Grout and tile cleaning. Grout sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Tom K.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned floor tiles and grout and then sealed the clean grout. An excellent job was perform and we'd have this service come back in a heart beat. Well worth the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOHN W.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned and polished granite counter-tops.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anita H.
07/2015
2.0
carpet cleaners
  + -1 more
.
Description of Work: While he was very thorough, the extraction wand redeposited the dirt. There were stains upstairs we discussed that were not removed. When I spoke with him he indicated he would come back out but we have not connected since.
Rating CategoryRating out of 5
$149

Response from UpFront Home Services
Dear Member- I believe you are misinformed about what actually happened. We contacted you several times to come out and touch up the problem but we never heard back. The carpet in your living room had no padding. Against the walls were areas covered in dirt. We were able to extract a lot of this dirt but unfortunately because there was no padding it is very likely for wicking to occur in this area. We appreciate your review.

Diane D R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Not only did the provider perform the service, he answered questions I had about other tile in my house. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kamala R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret G.
07/2015
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from UpFront Home Services
Thank you for your review. We would have appreciated any feedback regarding the service we provided you so that we could improve. If you have any questions about your service or need anything at all, please do not hesitate to call.

John M.
07/2015
5.0
carpet cleaners
  + -1 more
Everything went well!
Description of Work: Tile and grout cleaning and recaulking - on time, courteous and very neat. Unfortunately they confirmed that this service wasn't likely to fix our water leak - that would take a retile job most likely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149.99

Kenneth L K.
07/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Caulked tub and shower area and around toilet. They were fast and completed work as asked. After they left I notice several areas that they did not clean up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Frank R.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They are coming out today to finish the work....so far, very satisfied with their work....The cleaned our tile and glazed it...looks great...today (Sunday) they are coming out to apply some grout to areas that are necessary. So far, very pleased with their work. They were more than willing to work with us as to when the work would be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael N.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steam cleaned carpet in Master Bedroom and 2 stairs. Looked great when they were done!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Susan W.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a marvelous job transforming a horribly dirty carpet...I couldn't see any sign of the stains...it was wonderful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

RJ B.
07/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$199

ROBERT F.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and recaulked shower enclosure. In and out in less than an hour - not sure whether that's good or bad, but shower looks a whole lot better.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from UpFront Home Services
Dear Member- Thank you for your review. Some showers are a little easier than others. We work very hard to provide efficient and effective service and I am glad you are pleased with the results.

Brenda M.
07/2015
1.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: I gave them a tip of $20.00 before looking at the bath. I paid a total of $169.00 for a job that should have not cost over $50.00. Then they would owe me for the mess they made. The service was supposed to be for bathtub re-caulking, tile and Grout cleaning. They did the re-caulking. Very messy. Tile and Grout has strike all down it. Very messy. |I live in an apt and could have gotten it done much better from the folks here free of charge. I can take pictures. Guys were friendly enough, but very bad at there jobs. I talked to them about cleaning my carpet, but after inspecting the bath there is no way I will ever let them in my house again. This doesn't look very good for Angie's list either. Because I do spread the word on FB.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$149

Response from UpFront Home Services
Dear Member- We are very lost on where this review came from. You inspected the work prior to giving us a tip and you were very satisfied with the work that was done. We recommended you Regrouting the tile in the apartment but understood that you did not own the apartment so it did not make sense for you to complete this service. So we proceeded to clean the best we could a caulk your shower. We cleaned up after ourselves afterwards and left. I simply do not know where this review is coming from at all, you seemed very happy with the work done and tipped us for it. I guess this is simply a case of buyers remorse when the price exceeds your budget. Thank you for your review.

Daniel B.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean/re-grout shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

David D.
07/2015
4.0
carpet cleaners
  + -1 more
Good.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Adam B.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 8 rooms including stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$185

David D.
07/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Grace A.
07/2015
5.0
home remodeling
  + -1 more
.
Description of Work: my bath need more extensive repair that could not be done at this time. they were kind enough to take the time and explained everything to me and even showed me examples. they were nice and professional, came in their uniform so that I can identify them. I was grateful for the information

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Csilla H.
07/2015
5.0
carpet cleaners, ceramic tile, house cleaning
  + 1 more
unknown
Description of Work: They cleaned the grouting in the bathroom on the floor and the shower walls. I kind of thought they would do it all like around the bathtub. Perhaps I misunderstood. I have no idea as to which month they were here, sometime early this year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Dryer Vent Cleaning,
Bathtub Restoration

FAQ

UpFront Home Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

UpFront Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, UpFront Home Services offers free project estimates.
Yes, UpFront Home Services offers eco-friendly accreditations.
Yes, UpFront Home Services offers a 5% senior discount.
Yes, UpFront Home Services offers emergency services.
Yes, UpFront Home Services offers warranties.
UpFront Home Services offers the following services: Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Carpet Stretching & Repair, Shower Cleaning & Caulking, Natural Stone Polishing, Granite Countertop Polishing & Sealing, Area Rug Cleaning, Wood Floor Cleaning, Water Damage Restoration, New Carpet Sales and Installation, and New Construction Tile & Grout Sealing

Contact information

510 S Mason Rd Unit 16D, Katy, TX 77450

http://www.upfronthomeservices.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM