ZODEGA-TIS serves clients that require the highest standards in our industry. We build our reputation one project at a time through knowledge, hard work, integrity, strong communication, attention to detail, sustainable results, and by providing value-based solutions to discerning homeowners, real estate developers, landscape architects, construction contractors, property managers and HOAs. Water conservation and the conscientious use of sustainable resources and practices are a primary objective for our company and it shows in everything we do. Our focus on sustainability, innovation, unrivaled customer service and detail oriented employees backed by state of the art technology makes ZODEGA-TIS one of the most successful landscape companies in the region. Book a free consultation with one of our experienced designers or estimators by calling or emailing today.
They never took the time to respond .. I tried to make contact several times but still no response at all .. I do not recommended this company .......
Description of Work: Sprinkler System Inspection
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$96
Response from ZODEGA-TIS
[Member Name Removed], I hope all is well when this finds you. After reading your review this morning I asked my office manager why we would not respond to someone requesting a tune-up. She opened up the Angie's List Message Center and showed me that she did indeed respond to your request. It looked like very routine dialogue between you and my office and it also looked fairly responsive considering it was the busy season (all communication responded two within two business days as per Angie's List standards) and after getting you scheduled a refund was requested through Angie's List at which point the appointment was removed from our schedule. I am not sure what happened but I can say for certain that it was not a case of "never taking the time to respond" as these messages are logged with date and time stamps within the Angie's Message Center and cannot be modified by either party. It is worth noting to anyone that reads this: When a service is purchased through Angie's List we DO NOT get any contact information whatsoever (no phone number and no email address) and our only way of contacting a client is through the Angie's List message center. If you purchase a service then please be sure to look for our message in the message center and respond accordingly else we have no way of communicating. My apologies for any delay in service, sir, but on our side what I see is routine communication and then a cancellation of the appointment on your end. If there is more to this story I would certainly listen as your happiness is very important to us but this is all I have to go on right now. We wish you well with future projects. John A. Taylor
Blanca N.
08/2015
5.0
irrigation systems
 + -1 more
Everyone in this company is extremely polite, pleasant and honest. I am very happy that I found them to be my "to go" company for my sprinkler system and other irrigation issues. Amanda, Brad and Marco are fantastic to work and deal with. Great group of staff.
Description of Work: Inspection of system and proposal of cost. Inspection of drainage system and repair of irrigation zone not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dawn S.
08/2015
3.0
irrigation systems
 + -1 more
It went ok but I had to email them twice to confirm they where coming out due to the work overload they had with it being so hot that there business had picked up. The guy that came out was very nice. I also received a email regarding all sprinkler heads that need to be replaced. I just wished that more than one person would of came so they could have replaced or adjusted what needed to be instead of me having to make another appointment for them to come out.
Description of Work: Did inspection on sprinkler system
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$99
Robert E.
08/2015
5.0
landscaping, irrigation systems
 + 0 more
The inspector was very kind and professional in his approach. He explained what he was going to do and asked if I saw any problem areas he needed to know about up front. I told him where the control box was and asked if I needed to assist; his response was that I could if I desired, but that it wasn't necessary. The inspector accessed the control box and viewed each watering zone to see how it watered now; then adjusted the heads where necessary and made note of heads that were not performing up to standard. He performed this function for each of the five watering zones covering my yard. When finished, he informed me of the work he did and the heads that were not functioning properly. He said Taylor Irrigation would contact me shortly with an estimate for repair/replacement of the heads not functioning properly. He also informed me of the changes made to the water schedule and which areas would be getting more water and which areas less (flower beds - more, yard - less). I thanked him for his time and professionalism... and he was on his way. I felt pleased with the work done and would recommend the service to my friends.
Description of Work: Inspected and adjusted all sprinkler heads; set watering to preferred schedule for the season; and provided feedback on areas of possible improvement to equipment and watering lengths.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kristen S.
08/2015
5.0
irrigation systems
 + -1 more
Project went great. There was a three week waiting list before the job could start simply due to how busy they were. I saw this as a good sign, though. The impact to me and the yard was minimal, as minimal as it could be given the project. John communicated with me frequently before and throughout the project and ensured that the project was completed as per his high standards. He also came and walked me through the system when it was complete. John was also very clear about the length of time that it would take for the grass to heal after the upheaval. So far, I'm impressed with the system. It's definitely a huge improvement over the older system, with much greater flexibility. The ability to hook up potted plants onto the lines is a huge bonus. The after-installation services included are also impressive; several check-ups and adjustments throughout the the first year to ensure that the system is performed as expected and that the yard is responding well. I also like the fact that they have access to a horticulture specialist to help if there are some particular issues with certain plants.
Description of Work: Complete irrigation system renovation including additional zones
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Jessica D.
08/2015
5.0
irrigation systems
 + -1 more
This is the second time I've used Taylor irrigation and it went great. I happened to read the reviews again before I called them again this time and read Mr. Taylor's response to a recent review. His response indicated that the basic maintenance would be free if #thatguy was referenced. I did use the reference and they got back to me quickly to schedule an appointment. Mr. Taylor came out personally and made some minor adjustments to my system and will be returning to complete some additional repairs. As promised this service was free for using #thatguy. Good, friendly service again.
Description of Work: Provider came out to perform sprinkler system service and diagnostics.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lucinda D.
08/2015
4.0
irrigation systems
 + -1 more
Used this vendor for an irrigation assessment that went well and report received timely. Used them later when we had a leak and irrigation system issues. They were backed up from high seasonal time period. There were communication issues--some on each side--owner got involved and worked hard at customer service/repair. Could have been a better scenario but understand this is a busy time for them.
Description of Work: Performed irrigation assessment & later irrigation repair
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
karen S.
08/2015
5.0
irrigation systems
 + -1 more
They were on time, courteous and honest. This was their second service call at our house. It's very refreshing to have a company that does not try to recommend unneeded services or products.
Description of Work: They examined the systerm for leaks, replaced a nipple, and adjusted a sprinkler head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
William M.
08/2015
1.0
irrigation systems
 + -1 more
No worthwhile contact.
Description of Work: Nothing but b**** about his work load.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from ZODEGA-TIS
Member, Thank you for your very thorough and thoughtful review. I have been looking forward to your review of my company and will take more pride in your grade than any other we have ever received. Believe it or not we are not a good fit for every client and that has to be okay. More than 90% of the people that use us rate us with an A. Almost every F that we have ever received are from clients, like you, that we have never serviced and there is a reason that we do not service them. I would also like to take a moment to thank you for all of the helpful information you took the time to share with me about your company, your industry and the way it works in your sector. It had me riveted, it was incredibly informative and it also says a great deal about your character. That you would personally take the time to let me know how the pros treat their people and who to fire is something we just don't get enough of. Your advice about people losing their jobs for not returning all calls within 24hrs was a big hit with my staff and so you can rest assured that your knowledge was not lost on me and that it has touched a great many people. Also note that when there are 371 calls waiting for my office manager on a Monday morning it is just not possible to return all calls within 24 hrs. My math shows that 371 calls at 3 minutes per call cannot be returned in an eight or even a ten hour work day. Having said that, I have not yet acquired the wealth of knowledge that you have and so I am sure that my math is wrong. We will return all calls, even during the two month window when we take 125 or 150 per day. We will get to everyone because everyone is important to us no matter how big or small the job was. Our sincerest apology that you were contacted within 1 business day and that one of your many calls/emails to our office went two business days without a response (we will keep this information on file in case there are ever any questions as to the validity of it). This time of year it happens. We do not like it but it is no different than a Chick-Fil-A drive through at lunch or the line at a WalMart on December 22. Certain businesses have waves of business and ours is no exception. Anyone that reads this and gets a good laugh at the review will receive a free system tune-up by simply saying #THATguy during the month of August. This is not a joke, I mean it... #THATguy! Like I said, you have truly inspired us, Member... please don't ever change. Sincerely Yours, John A. Taylor Lowly Amateur Kind-Of-Sort-Of Irrigation Business Owner #THATguy
Janise H.
07/2015
5.0
landscaping, irrigation systems
 + 0 more
Went well. Brad, arrived on time in the timeframe agreed. He was a personable, knowledgeable technician. I was having problems with my Hunter C programmer and wasn't sure if I just had programmed it incorrectly. He looked at this, reprogrammed it for me to what he said was the optimal watering amount for my landscape. It has now been coming on the days, time allotted with no problem. Problem fixed now. He checked my entire irrigation system. Noted where heads needed to be changed out , problem areas and noted adjustment to back flow preventer needed to be made. Said I would be receiving a full report and estimate for repairs by email. Received this promptly. I emailed back and asked to schedule the repairs. Now it did take him approximately 3 days for him to reply back to me regarding the repair scheduling. He said I would be contacted by the person in charge of scheduling. This was July 12th. I didn't hear from the office manager regarding scheduling until July 21st over a week later. Now this is a small repair - just a little over 200.00 so probably not a priority for them. I wasn't in a rush to get it repaired, I had been very busy, so I hadn't taken the time to check back with them regarding scheduling it. All I received was an email with a scheduled date and time. I wasn't called first to see when I would like to schedule it. The email did say I didn't need to be home to make the repairs. I did respond and said I needed to reschedule because I do prefer to be home when repairs are made to my home and I would be out of town on the date they slotted me into. I gave them a suggested date and they changed it to the date I requested. Not upset about the delay in getting this scheduled, if was something that needed immediate attention I feel sure they would have scheduled me right away. Not that type of repair. Overall pleased with service and fees.
Description of Work: Angies deal to inspect sprinkler system, adjust and clean nozzles, etc. . Checked system and gave repair estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Lisa N.
07/2015
5.0
irrigation systems
 + -1 more
I received a note and confirmation from Taylor Irrigation immediately after purchasing the special. They scheduled the visit based on our needs. He showed up on time and was very informative about the system, how it should be set and how he would leave it. Very professional and on time.
Description of Work: Full analysis of our sprinkler system and identifying areas for repair. He set up the system for very hot and dry conditions - which we are experiencing. They are returning to make repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Bess B.
07/2015
5.0
irrigation systems
 + -1 more
It went great, he did a wonderful assessment and I'm trying to schedule a follow-up. I've been playing phone tag so that I can get it scheduled to have them come out and do the work that they recommended. He went through the whole system to see what would need to be fixed, adjusted and replaced. He checked the overall coverage. He did a great job. He did a detailed recommendation and before he left, we discussed the things that he found. He suggested certain things and made sure that I was on board with that. He did an excellent job. They sent me an estimate for the recommended work which I thought was reasonable. I want to go forward with it and they said that they would put me on the schedule. I haven't had a chance to discuss it with them. I am waiting to hear back from them. I will use them and I would recommend them to other people.
Description of Work: Taylor Irrigation Service Incorporated did a sprinkler assessment. It was a big deal purchase.
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Brian L.
07/2015
5.0
irrigation systems
 + -1 more
It all went pretty smooth. I wish I'd asked for the details on how the zones were reset - In needed to go through each program and zone to be sure I knew what days and for how long the sprinklers would be on.
Description of Work: They checked each of the stations and sprinklers to ensure they were working properly. They suggested I turn off a head that was overwatering, then re-adjusted the station starts and zone timing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Deborah E.
07/2015
5.0
irrigation systems
 + -1 more
Very well done. Evaluated the complex sprinkler system. Estimated repairs. Repaired the system very quickly.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Ricky H.
07/2015
5.0
irrigation systems
 + -1 more
Great awesome service !!!! Will use again !!!!
Description of Work: Check sprinkler heads, repaired leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
william Y.
07/2015
4.0
landscaping
 + -1 more
They service was was an great and when they did something the guy was great. And I would probably use this service provider in the future if they call me back.
Description of Work: I purchased a big deal from Taylor Irrigation Service Inc for Landscaping services.
Rating Category
Rating out of 5
Yes, I recommend this pro
$599
Sandie W.
07/2015
5.0
irrigation systems
 + -1 more
Thought the price was a little high for just adjusting sprinklers. A report was to be provided as to what needs to be done for better coverage but I have not received it. Maybe nothing needs to be done?? My previous report rated them low on punctuality but that was before I was told the circumstances, which appears was no fault of Taylor Irrigation. The service people were friendly, courteous and helpful.
Description of Work: Walk around the property and adjust sprinklers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Leanne P.
06/2015
5.0
irrigation systems
 + -1 more
I was very pleased with Taylor Irrigation. The audit of my sprinkler system was done in a couple of hours. They even reprogrammed my watering times and explained why this was best, in their opinion. I then received a letter detailing what work needed to be done and the cost. The work was scheduled for the following week. When they arrived, you hardly knew they were there. They had to dig around a couple of sprinkler heads to straighten them. When they left, you could not even tell the ground had been disturbed. If I hadn't seen them do it, I never would have know. I was told that they had brought the wrong module to replace in the control box and would be back in a day or so. They returned and replaced the module and I didn't even know they had come until I say that watering zone working a few days later. They did exactly what they said they would do, explained everything to be verbally and in writing with the quote, arrived on time, every time and completed the work as promised. My gardens are now looking great. I will definitely call they again when the need arises.
Description of Work: Complete audit of sprinkler system. Replace some sprinkler heads, adjust and straighten all sprinkler heads, repair loose wire preventing one zone from working and replace one module in control box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$585
Byron D.
06/2015
5.0
irrigation systems
 + -1 more
I was very impressed and recommend them highly.
Description of Work: They repaired 56 sprinkler heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
BARBARA R.
06/2015
5.0
irrigation systems
 + -1 more
They found a flaw with the heads in terms of the main box. They will come out next week to finisj
Description of Work: Foxed all sprinkler heads
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Vicki B.
06/2015
3.0
irrigation systems
 + -1 more
In addition to informing me of the necessity to find or replace my "missing" backflow prevention device, he sent me a copy of code that requires BPD before performing major repairs. We exchanged e-mails in which the service rep became defensive when I told him it appeared his company was not interested in undertaking my minor repairs, i.e., straightening risers, damaged nozzles, (as many homeowners do every day themselves). In the meantime, my brother came to my home, walked around the house and found the BPD device immediately. It stands about 3 feet tall above ground and is clearly visible. To recap, I had ordered the "special" $99 inspection on the irrigation system of the home I recently moved into. Based on the service rep's report, his flawed assumptions, and the proposed $500+ cost to correct "deficiencies" he found, I will not hire this company to do further work.
Description of Work: Was at my home briefly to inspect irrigation system. Observed a few minor problems with sprinklers. Said it would be a good idea to re-zone the front yard. Said company could not do any work on the sprinkler heads unless I could "find" possible underground backflow prevention device. Submitted e-mail report repeating that he could not find backflow prevention device and I would need to locate it myself or they would have to install a new one in order to do the very minor repairs he found.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$99
Response from ZODEGA-TIS
(removed member name), While I hate seeing my company get a bad review, we stand 100% behind this one and will wear your review as a badge of honor. Let me make it clear that your system does not appear to have a backflow device. We did not install your system and because you do not have an as-built diagram we would have no way of locating your device if it were a DCV which is allowed to be buried in the ground (but is not allowed within the city limits of our Houston market place). The backflow device is the most important piece of equipment on your irrigation system as its sole purpose is to protect your tap water from harmful contaminants on the lawn. When the sprinkler heads drop back into the lawn after spraying they pull with them whatever is on the lawn; things like pesticides, fertilizers, fungicides and animal droppings. These things are always present within the water that is stored in irrigation pipes and the backflow device keeps those contaminats from entering your tap water. Additionally, this device protects the city's water as well as the water of all of the homes around you. You misquoted the state code that my service manager sent to you. Let me make this very clear to you: ALL irrigation systems are required to have backflow devices as per local and state code. Irrigators are required to ensure there is a backflow device before performing a repair or "major maintenance." You are putting the word "major" with the word "repair" which is not at all what code says. You were requesting repairs (code does not differentiate between minor repairs and major repairs for this particular matter), among those repairs were multiple leaks and that is all the more reason that this device is needed. Let me add that my company would never, in good conscience, allow a family to drink contaminated water and frankly speaking, I don't care if you are okay with it or not. You may be fine with it but your neighbors stand to have their water contaminated as well (are they fine with it?), as does your water purveyor (I can say for certain that they are not fine with it). We will not let a bad Angie's List review bully us into delivering work that is substandard, against code and could potentially hurt someone. TIS policy is that if the client does not have a backflow device then we will need to install one before tackling any other work on site. This is a matter of code and it is for your protection, your neighbor's protection, the city's protection and for our own peace of mind. This is one of the things that sets TIS apart from other companies; we care more about doing what is right than we care about earning a dollar. Yes, we turned down your repair work (which you did not pay for) unless you took care of the backflow situation. It is your prerogative to leave whatever grade you see fit. This grade does not change code, it does not change law and it does not change where we stand on this matter. John A. Taylor President, TIS
Gregory G.
06/2015
5.0
irrigation systems
 + -1 more
The service was excellent and worth the price. The technician was professional, skilled and timely. He performed the services that had been purchased and offered good advice about future maintenance that can be performed by us as the homeowner, his company or any other company that we might consider. I am very pleased with the service received from Taylor and would certainly consider using them in the future.
Description of Work: Mr. Ripley of Taylor Irrigation arrived promptly on time to perform the sprinkler tune up at our home. He checked each of the 8 zones, adjusted the sprinkler heads, zone timing and the water duty settings. When he was done he walked me through the settings and provided advice about future maintenance. A written report will be emailed to us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Chris W.
06/2015
5.0
irrigation systems
 + -1 more
The service was good. I had brief trouble in getting my quote in a timely manner after they came out to my house. But, with a few emails being exchanged the issue was remedied and I proceeded to have the work done. Overall, this was a good experience and I would recommend them.
Description of Work: Moved one existing sprinkler head and added a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$185
JEFF H.
06/2015
5.0
irrigation systems
 + -1 more
Great service. Very friendly. Clear that Brad really understood the details of sprinkler operations. I asked a lot of questions and he had great answers to all. Glad I had them out.
Description of Work: Installed rain guage, repaired a number of sprinkler heads, raised height of back flow preventer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
darrin B.
05/2015
5.0
irrigation systems
 + -1 more
My wife and i work a lot and love it when we can execute a service via email. They did what i asked, were on time and efficient. Loved it. Thanks d
Description of Work: Tuned up my sprinkler system & gave me an estimate for additional work needed.
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Service Categories
Landscaping,
Landscaping - Lighting,
Outdoor Kitchens,
Pavers and Hardscaping,
Landscaping - Lakefront
FAQ
ZODEGA-TIS is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
ZODEGA-TIS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa