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ZODEGA-TIS

4.8(
417
)

Landscaping, Landscaping - Lighting, Outdoor Kitchens,

... +2 more

About us

ZODEGA-TIS serves clients that require the highest standards in our industry. We build our reputation one project at a time through knowledge, hard work, integrity, strong communication, attention to detail, sustainable results, and by providing value-based solutions to discerning homeowners, real estate developers, landscape architects, construction contractors, property managers and HOAs. Water conservation and the conscientious use of sustainable resources and practices are a primary objective for our company and it shows in everything we do. Our focus on sustainability, innovation, unrivaled customer service and detail oriented employees backed by state of the art technology makes ZODEGA-TIS one of the most successful landscape companies in the region. Book a free consultation with one of our experienced designers or estimators by calling or emailing today.

Business highlights

15 years of trusted experience

Services we offer

Landscape Design, Installation, Maintenance, Lighting, Hardscape Design & Installation, Irrigation, Drainage, Dedicated Irrigation & Lawn Meters.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8417 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
1%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Write a review
Showing 376-400 of 417 reviews
Nancy Y.
10/2014
3.0
irrigation systems
  + -1 more
unknown
Description of Work: Signed up for quarterly inspections with the understanding that any issues would be dealt with and paid for separately. Long lag time between request and response. First visit went great, requested extra work and it was done on the spot. Reasonable bill. Next inspections went fine, but all requests for suggested or additional work went unanswered. No rerouted from the office at all. Disappointing.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from ZODEGA-TIS
[removed member name], Let me start by apologizing for however it was that we dropped the ball here. After talking to both my service manager as well as my office manager earlier today I am at a bit of a loss and cannot shed much more light on this matter I'm afraid. My service manager reports that you requested some modifications to a number of sprinkler heads but that the existing backflow device (responsible for protecting your tap water from harmful contaminants on the lawn) was not up to code and needed to be addressed first. My office manager reports your sending an email asking you about this and then following up with a phone call and they were both under the impression that you had the information you needed and that the ball was in your court (in terms of choosing to move forward or not). We are going to issue a full refund for the services performed on your site because we would never consider charging a client for a job they felt was not completed to their satisfaction. Based on your review, you were satisfied with the job, but it seems that we made a mistake on following up with your additional work request. We will reimburse the entire amount, even for the work that you said went well. We care far more about our reputation and customer satisfaction than we do about a few hundred dollars. The only advice that I would give in this case is this: I just checked my email and never heard a word from you about any of this. I had no phone messages or missed calls from you. This information caught me and my staff completely by surprise and I wish I would have known something because, had I known, I assure you that this matter would have ended with your being very satisfied. I cannot say there will never be mistakes but I can say that it is my policy that we earn our money based on how we handle mistakes; no one on my staff knew there was a problem though. I certainly respect you as a client and I hear your voice (the review you left) but I hate the fact that we were not given the opportunity to make this right because I assure you that we would have. Your review says it all... great service and then you were waiting for a response that did not come. On our side we were waiting for a response from you that did not come. We will do a better job from this point forward in terms of follow up when a client disappears for a while but calling or emailing to ask a client if they are going to move forward with a proposal can come across as pushy to some clients and it is not something we do routinely. Again, please accept our sincerest apologies, we did not know there was a problem. Thank you for your feedback. Please consider a phone call to someone in charge if you ever experience something like this in the future with any company in any industry. It is possible that mistakes are made but it is very helpful to assume the best until a company proves they do not deserve that assumption. We wish you well. John A. Taylor President Taylor Irrigation Service, Inc.
John F.
10/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Fixed my sprinkler system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
Razi S.
10/2014
4.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Gloria T.
10/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Frank R.
10/2014
5.0
irrigation systems
  + -1 more
Very professional
Description of Work: Replaced broken sprinklers
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Mike P.
10/2014
5.0
irrigation systems
  + -1 more
Pleased with the job.
Description of Work: Repaired or replaced sprinkler heads.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Harry W.
10/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Diane B.
09/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Used Taylor on 2 different occasions. Satisfied both times.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz V.
09/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$445
Alan D.
09/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Taylor's crack team replaced several sprinkler heads and lines that my dear, sweet dog dug up, chewed and rendered useless. They also helped us solve some new challenges, such as adding a standalone faucet as well as adding a 6-way sprinkler to our new raised-bed vegetable garden and incorporating it into our automatic system. | |They were fast, thorough and made sure to ask us what we wanted to be sure they were delivering what we expected (which they definitely did). | |I'd recommend the Taylor Team to anyone in need of irrigation assistance, large or small! | |Thanks John & Team!!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gale P.
09/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Repaired lawn sprinkler system, reset controls and performed overall maintenance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Matthew K.
08/2014
5.0
irrigation systems
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Noni D.
08/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for $69 sprinkler tune-up and inspection. That turned out well.
Rating CategoryRating out of 5
Yes, I recommend this pro
BARBARA R.
08/2014
5.0
irrigation systems
  + -1 more
Great
Description of Work: Check and adjust sprinklers
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jerry S H.
07/2014
1.0
irrigation systems
  + -1 more
unknown
Description of Work: they did not one thing
Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
punctuality
4.0
$99
Response from ZODEGA-TIS
[member name remove], Thank you for the review and we apologize for your experience. After reviewing your file this is what I see: You purchased a tune-up on 6/4/2014. A tune-up, as defined clearly on Angie's List, is adjusting all of your heads, adjusting your nozzles, setting your controller for current seasonal conditions and reporting all damage. My office manager responded to your purchase in less than 24 hrs on 6/5 and scheduled you for 6/19 (which you agreed to). On 6/19 we performed the tune-up. We arrived on time and completed the work as scheduled. Your paperwork was back in the office on 6/20 (Friday, the morning after your appointment) and your report was emailed on 6/23 (Monday). I sent the report myself and it read as follows, "Good day, I hope that all is well when this finds you. As you know, Taylor Irrigation Service recently performed a system tune-up on your property. After reviewing your system this is what we found: All in all your system is in rough shape. Only three of the seven zones on site are functional (zones one, three and seven) and they seem to be doing okay. I am inclined to credit 50% of the cost of your tune-up because I just cannot see charging you full price for the three zones. The system is also missing a backflow device which is not only state code, it is state law (it protects your tap water from contaminants on the lawn). We can estimate renovating the system or installing a new system but going with a new system would probably be ideal to get away from any other issues or surprises that may be hidden. Please let me know how you would like to proceed." That report was thorough, complete and sent to you in a timely manner. I took the initiative to credit 50% of your cost because of the condition of your system (even though you live in Friendswood which is quite a drive). Also note that we do not service the Friendswood area which is made clear right here on Angie's List. So in summary; we took your job even though you were outside of our service area by a long ways, we responded within 24 hrs, we showed up to our appointment on time and completed the work requested, we provided a timely and thorough report of your system, we took the initiative to offer a 50% discount to you because so much of your system did not work... and your report is that we did absolutely nothing? Our grade for this is an "F"? If there is something that I am missing I would certainly love to hear it. I have no other emails, phone calls or correspondence of any kind from you. Again, I apologize for the way you feel but respectfully disagree with it completely and stand by everything I am writing in this response. We wish you well. John A. Taylor President, Taylor Irrigation Service
Cody K.
07/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Sprinkler tune-up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Andrew B.
07/2014
4.0
irrigation systems
  + -1 more
unknown
Description of Work: TAYLOR IRRIGATION SERVICE came and services my sprinkler system and reset the timing and duration of the sprinklers. They also provided a report of the system recomending some updates due to vegetation growth over 10 years since it was installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Susan C.
07/2014
5.0
irrigation systems
  + -1 more
Great
Description of Work: Fix sprinkler heads
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joan B.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: There was a small mix up in the beginning but that was corrected and the job completed correctly. The handling of the situation could not have been better. I was exceptionally pleased in the manner everything was taken care of from the work to the billing. I would definitely use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Claire B.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Taylor Irrigation did our annual inspection ($69 package) and the additional work ($260)that was needed. There were a few minor issues that were taken care of immediately by John Taylor. The changes that they recommended would explain why our water bills that have been higher than the neighbors. Since they did the work, our bills have been lower than in past years. We have already recommended them to others and will definitely use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Ron H.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Installed new heads and added additional heads.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ZODEGA-TIS
[member name removed], Thank you very much for the grade and for your fairness. Potential Taylor Irrigation Service clients should know that this client took it easy on us with this grade. Do not get me wrong, I do believe that we earned it, but we also dropped the ball on this job in that a technician did not do everything that he was supposed to when on site. Once we learned about the short-coming my service manager and I became involved and saw to it that the issues were resolved and that those resolutions met the client's expectations. I share this, even though the client only shared the positive (which says a great deal about his character) because we take a great deal of pride in our follow-up and customer service. I cannot say that we will always get it right and knock it out of the park but I can say that when we fall short we will do everything we can to make it right. Thank you again. John A. Taylor President, TIS
Anja S.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: o
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Kevin B.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: Competed sprinkler system tune up - replaced heads, etc.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lynn M.
06/2014
5.0
irrigation systems
  + -1 more
unknown
Description of Work: They installed a new control panel and re-configured parts of irrigation system. The result is better coverage and much lower water bills. Very professional and responsive.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David R.
06/2014
5.0
irrigation systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90

Contact information

7026 Old Katy Rd SUITE 259, Houston, TX 77024

http://www.zodega.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Landscaping,
Landscaping - Lighting,
Outdoor Kitchens,
Pavers and Hardscaping,
Landscaping - Lakefront

FAQ

ZODEGA-TIS is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ZODEGA-TIS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ZODEGA-TIS offers free project estimates.
Yes, ZODEGA-TIS offers eco-friendly accreditations.
No, ZODEGA-TIS does not offer a senior discount.
No, ZODEGA-TIS does not offer emergency services.
Yes, ZODEGA-TIS offers warranties.
ZODEGA-TIS offers the following services: Landscape Design, Installation, Maintenance, Lighting, Hardscape Design & Installation, Irrigation, Drainage, Dedicated Irrigation & Lawn Meters.

Contact information

7026 Old Katy Rd SUITE 259, Houston, TX 77024

http://www.zodega.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed