United Home Services

Fast response and perfect job

Jacob was knowledgeable, detailed, accurate, reliable and super-dog friendly. At the end, he provided a photo chronology of the roof and chimney work he did. This was an excellent experience.

I don't normally write reviews, but as a homeowner who received wonderful service today it's only right that I do. Logan (my tech) was on time, professional and knowledgeable. The pricing was fair for an inspection and cleaning compared to the rest of the market. Scheduling was easy and Mike (the owner) called me the same day to ensure the job was provided with quality customer service. If your looking for a company to hire for your fireplace repair and maintenance look no further.

Great Service, on time and did the job well and quickly. Would hire in the future for a chimney sweep.

The work seemed a little expensive, but l was satisfied overall

I received a personal follow up phone call after the service was completed.

United Home Services responded promptly and did a good Level 2 chimney inspection.

Very nice people. The tech was very polite friendly and professional. Mike the person that contacted me was very helpful

No comments.

United was quick and efficient and very friendly.

Started great - felt screwed in the end... I needed a chimney cap on my gas heater flue. Only positive was that they sent a guy out FAST (next day) to check it out. He said no cleaning was needed but the cap would cost $700. Talked him down to $620 which is still VERY high for a chimney cap even though they said it was because it is an old house and needed to be custom made. I was willing to pay a bit extra because I was headed out of town and figured I would spend a couple hundred to just get it done. I was told it would be installed in 7-10 days... over two weeks later and after a bunch of excuses about botched deliveries, I finally got the attention of the owner and it got installed, but the installer must have dropped something down the flue (if it was sentiment, then it should have been cleaned which they said wasn't recommended). Anyway, something fell down the flue and chipped the flue in the hot water heater which meant I needed to replace my now-leaking hot water heater (total loss). So I'm in $2,000 for a $350 job that took a week longer than it should have. Customer service was nice, but service was sub-par.

Great service. Immediately responded to my call for information around 4 a.m., sent out the service person that afternoon, very helpful and informative, and the work was all done in a little over an hour. I will be using them again, and very highly recommend them.

Very knowledgeable and gave us great advice about taking care of our Chimney and fireplace.

The company is polite, helpful and does a good job! It s important to clarify expectations as this company does not include cleaning the fireplace and cleanout as part of their chimney cleaning.

Nothing further.

First time I have had to do this. Arrived on time (actually early), assessed the situation. Gave their assessment and was able to handle the job the same day.

No comments.

Everything went well I'm happy.

On time, efficient and friendly

[no comments provided]

Excellent job repairing my chimney and cleaning the whole fireplace and flue.

Friendly and efficient.