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Serenity Carpet and Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Serenity Floor Care has been servicing the greater Houston area for over 25 years. We started in 1992 with one small van and over the years we have been fortunate enough to expand. And we owe it all to our customers. We specialize in carpet cleaning, pet odor removal, oriental and Persian rug cleaning, upholstery cleaning, tile and grout cleaning as well as natural stone cleaning including: granite, natural brick, saltillo, marble, terrazzo and travertine, and slate tile.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8781 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 576-600 of 781 reviews

Barbara M.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The pet odor was completely gone! The carpet looked cleaned and almost new . Yes, I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Dianne H.
04/2016
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: The 2-man team did a great job of cleaning the carpet. Also, they demonstrated tile cleaning on a small section of my ceramic tile. Wow, I'm going to get the whole floor done next!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Patty B.
04/2016
5.0
carpet installation, carpet cleaners, floor cleaning, hardwood floor
  + 2 more
unknown
Description of Work: They were very professional and organized. I can't believe what a good job they did on our cat stained carpeting. It cost more for the pet odor removal, but it was well worth it. I also paid more for some hard wood floor steaming. Again, the floors never looked so good. I will certainly call them again when we need our carpets or wood floors cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dan W.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luciano F.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Guha A.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a very good job, but be aware of the add ons which will add up quickly to a lot of $$$. Good quality work overall though they missed few patches in the closet corners.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Maryam M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I will be using them again the job was well done and their price for the service was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Deborah H.
03/2016
4.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Clean and Restored grout.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Carol W.
03/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets and runners. Did an excellent job. All the stains are out and have not come back in the month since the carpets were cleaned. I had three runners that were in terrible shape - I was going to throw them away if someone couldn't clean them up. Technician took them to his shop to clean - he did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Ann G.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned carpet, a sofa and ottoman. It went well. No problems or complaints. Will use their services again. | |(I kind of think I did one of these already.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted G.
03/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned and acid washed a large portion of tile. They sealed all of the grout and did a beautiful job. My tile looks like new and easy to keep up. Thanks again for a terrific job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Frank M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a phenomenal job. They were able to remove a stain that was several months old. They were showed up early and finished quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debra B.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth H.
03/2016
5.0
carpet cleaners, house cleaning, marble & granite, floor cleaning
  + 2 more
unknown
Description of Work: Cleansed carpets as well as a deep cleaning and resealing of our slate floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Barbara W.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: A 8x10 rug, arm chair and recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

shahana W.
02/2016
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Paige N.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Karla H.
02/2016
5.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
See above
Description of Work: The provider cleaned one set of carpet stairs and cleaned and treated a 5 x 8 rug that one of my dogs had peed on repeatedly. It was e pensive, but Serenity cleaned the rug, the backing, applied enzymes to eliminate the smell and sealed it. That is why it cost so much. You get what you pay for. Leonard was super professional, polite and accommodating. The service could not have been better.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

SCOTT A.
02/2016
5.0
carpet cleaners
  + -1 more
Very well!
Description of Work: We got an Angie's List deal but they later told us we can just phone them directly for the same $149 deal without purchasing here on Angie's List. They cleaned our 3rd floor (2 bedrooms, 2 closets, and the stairs). Then cleaned our lower level office carpet. The guys are always great, no pressure, all good! We'll definitely call them again as we clean the carpets twice a year!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Barbara E.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle J.
02/2016
5.0
floor cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

jennifer B.
01/2016
4.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned upholstery and carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lisa C.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robin R.
01/2016
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: I had my carpets cleaned, all grout cleaned, acid washed and sealed. They did a very good job and were very neat and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Charles M.
01/2016
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$261

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
House Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Drapery Cleaning,
Pressure Washing

FAQ

Serenity Carpet and Upholstery Cleaning is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 PM - 7:00 PM

Serenity Carpet and Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Serenity Carpet and Upholstery Cleaning offers free project estimates.
Yes, Serenity Carpet and Upholstery Cleaning offers eco-friendly accreditations.
No, Serenity Carpet and Upholstery Cleaning does not offer a senior discount.
Yes, Serenity Carpet and Upholstery Cleaning offers emergency services.
Yes, Serenity Carpet and Upholstery Cleaning offers warranties.
Serenity Carpet and Upholstery Cleaning offers the following services: Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM