Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Serenity Carpet and Upholstery Cleaning

4.8(
781
)

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

... +12 more

About us

Serenity Floor Care has been servicing the greater Houston area for over 25 years. We started in 1992 with one small van and over the years we have been fortunate enough to expand. And we owe it all to our customers. We specialize in carpet cleaning, pet odor removal, oriental and Persian rug cleaning, upholstery cleaning, tile and grout cleaning as well as natural stone cleaning including: granite, natural brick, saltillo, marble, terrazzo and travertine, and slate tile.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8781 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
1%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Write a review
Showing 551-575 of 781 reviews
Len C.
05/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
They did a very good job.
Description of Work: Carpet ant tile floors cleaned
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Serenity Carpet and Upholstery Cleaning
Thank you so much for taking time to post a review. It is always great to hear from happy customers. We look forward to seeing you again next time. Best regards, and thanks again! Serenity Floor Care 713-853-9399
Ann M.
12/2017
1.0
carpet cleaners, oriental rug cleaning
  + 0 more
It didn't.
Description of Work: I called and messaged to get my rug clean. They may have done a good job on the cleaning but can't get a response to find out!
Rating CategoryRating out of 5
responsiveness
1.0
Response from Serenity Carpet and Upholstery Cleaning
[Member Name Removed], it seems I have the wrong phone number for you. I first received your message on Thursday, December 7th and called and left a voicemail. My apologies for the confusion. We would really love a chance to show you how much we value our customers. Please give me a call at 713-853-9399 and I will be happy to schedule an appointment for you or answer any questions you might have. Thank you again for your feedback, Serenity Floor Care 713-853-9399
Stephanie R.
11/2017
5.0
oriental rug cleaning
  + -1 more
Quick and efficient.
Description of Work: Oriental rug cleaning-3 rugs
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Melanie R.
09/2017
5.0
carpet cleaners
  + -1 more
Great very nice job and thorough
Description of Work: Rug cleaning and s aling
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
09/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenn P.
08/2017
5.0
carpet cleaners
  + -1 more
The service went fine
Description of Work: Area rugs cleaned
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kristina F.
07/2017
5.0
carpet cleaners
  + -1 more
perfectly, very professional
Description of Work: carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don F.
07/2017
5.0
carpet cleaners
  + -1 more
Good job on both.
Description of Work: Stretched and clean carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan W.
06/2017
5.0
carpet cleaners
  + -1 more
Excellent work.
Description of Work: Great company! Excellent work. We've used them many times fir both tile and carpet cleaning. They do an amazing job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Georgia H.
04/2017
5.0
carpet cleaners
  + -1 more
I think it went well enough
Description of Work: carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Len C.
04/2017
5.0
carpet cleaners
  + -1 more
PUUURFECTLY
Description of Work: CARPETS CLEANED
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MARK C.
02/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$170
Miroslava S.
12/2016
5.0
ceramic tile
  + -1 more
It was great!
Description of Work: floor tile cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Luis B.
12/2016
5.0
carpet cleaners
  + -1 more
went well, no problems
Description of Work: area and carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Luis B.
12/2016
5.0
carpet cleaners
  + -1 more
went well, no problems
Description of Work: area and carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dianne H.
11/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Belinda S.
11/2016
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Cleaning oriental rugs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Beth K.
08/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Virginia S.
07/2016
5.0
carpet cleaners
  + -1 more
Great job. Thanks
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Wilma D.
06/2016
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: Carpet cleaning, pet treatment, terrazzo tile cleaning
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Bob P.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned multiple areas and treated for pet stains.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Amy S.
06/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned couch
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
Eric L.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Lisa J.
05/2016
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$2,500
Maryro F.
05/2016
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the grout well. Then talked me in to a deeper cleaning for an additional $150 plus dollars saying it would look even better... it didn't look any different. I graded an F for professionalism because I didn't like being talked in to an additional cleaning that made no difference.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
Response from Serenity Carpet and Upholstery Cleaning
Hello [Removed members name], this is Leonard with Serenity. I am so sorry to hear that the acid etching did not remove the stains that were in the grout. That is a difficult process and requires doing the job twice. If you take a look at all of our other A reviews you can see that we work really hard to make sure our customers are happy with the service. Please give me a call at 713-853-9399 and we will do whatever we can to make sure you are completely satisfied.

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
House Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Drapery Cleaning,
Pressure Washing

FAQ

Serenity Carpet and Upholstery Cleaning is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 PM - 7:00 PM

Serenity Carpet and Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Serenity Carpet and Upholstery Cleaning offers free project estimates.
Yes, Serenity Carpet and Upholstery Cleaning offers eco-friendly accreditations.
No, Serenity Carpet and Upholstery Cleaning does not offer a senior discount.
Yes, Serenity Carpet and Upholstery Cleaning offers emergency services.
Yes, Serenity Carpet and Upholstery Cleaning offers warranties.
Serenity Carpet and Upholstery Cleaning offers the following services: Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM