Reviews
4.29 Reviews
Showing 1-9 of 9 reviews
incheol Y.
06/2013
home improvement stores
+ -1 moreIt was an Angie's List Big Deal that I purchased for a gift card. It was fine. There were no issues with using it. They are consistent and they are all over.
Description of Work: I used Lowe's.
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Yes, I recommend this pro
$25
KENNY S.
06/2012
home improvement stores
+ -1 moreThey had what I needed and it was a good price. I was satisfied with it.
Description of Work: I use Lowe's for my home improvement store.
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Yes, I recommend this pro
$50
JEAN E.
07/2008
water heater repair, doors
+ 0 moreEverything went fine, but I had to call them back on the door for a slight adjustment, and they did it, and it turned out okay. Their customer service was good as well.
Description of Work: They did a water heater installation and a new door installation.
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Yes, I recommend this pro
Keith S.
09/2006
flooring contractor
+ -1 moreThe job ended up very nicely, but it started off to be a challenge. There is apparently a shortage of people in the flooring department at Lowe's, so it's nearly impossible to get them on the phone to ask questions, clarify anything, etc. I usually had to call and see if my salesperson was working that day, and then drive over there and wait in line to ask a question. They also told us the floor would be installed in about two weeks, when it really took four. Worst of all, you have to pay 100% up front, which I had never heard of before. Last but not least, we got off to a pretty rocky start with the installers, but we got along OK once we got to know each other better.
Description of Work: Had new laminate flooring installed on one floor of our house.
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Yes, I recommend this pro
$6,214.51
02/2006
ceramic tile
+ -1 moreWe were very pleased with the job. The grout lines were fine and very even, they've stayed clean and they did a good job on the corners and tile cuts. We liked the workers and it took the crew of three men about three days to complete. They also pulled up all the carpeting. We'd change nothing about their work.
Description of Work: Lowes came to put tile down in our kitchen, dining area, two bathrooms and the living room.
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Yes, I recommend this pro
$5,000
02/2006
carpet installation
+ -1 moreLowe's has a good selection of carpet. I was able to pick out the carpet I wanted without any problems. I think that they really stand behind their quality of product and their installation. The service people were very helpful and honest. I am really impressed with my carpet and the installation process.
Description of Work: They installed carpet in three bedrooms in my home.
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Yes, I recommend this pro
$1,500
JOY M.
01/2006
water heater repair
+ -1 moreThe telephone service was extremely poor. I know in-store customers should be served first, but, like Home Depot, Lowe's seems inappropriately staffed. It shouldn't be this difficult to spend $800.
Description of Work: I needed a new water heater installed. I called Lowe's. The operator transferred me to the correct department, which rang for 10 minutes before being picked up. The person who answered the phone said it was the right department, then said "just a minute" & put me on hold. Twenty minutes passed. I hung up & called Lowe's again. The operator again transferred me to the correct department, which rang for 7 minutes. In response to my questions about installation, the person who answered said that if I gave them incorrect measurements, the installation guys would charge me for the install, even if they didn't install the water heater. And would I like a "detail team" to come out in advance of the install team for an additional fee to make sure everything was okay? It was oddly threatening. I didn't like the attitude or the phone service. I called Sears.
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$800
SUSAN S.
12/2005
doors
+ -1 moreI was happy that the work was finished quickly. All the work went smoothly and I have had no problems with the work since they were installed. The company did a big project for us and the workers finished the work quickly. They were good about picking up after themselves and at the end of the project they did not leave a mess.
Description of Work: Lowe's made a service call to our home to install three doors: one inside the house and two on the exterior of the house.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$724
LINDA G.
10/2004
ceramic tile
+ -1 moreDID A VERY MESSY JOB INSTALLING THE TILE IN MY POWDER ROOM. WE USED BLACK GROUT AND THERE ARE BLACK STAINS ON THE WHITE TILES AND ON THE BASEBOARDS.
Description of Work: INSTALLED TILE IN THE POWDER ROOM.
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$700
Contact information
9640 KATY FRWY, Houston, TX 77024
www.lowes.comLicensing
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Service Categories
Hardware & Home Improvement Stores,
Doors,
Water Heaters,
Ceramic Tile,
Flooring Sales and Installation,
Carpet Sales and Installation,
Kitchen and Bath Remodeling,
Ceiling Fans,
Appliance Sales and Installation,
Windows,
Stone and Gravel,
Playgrounds
FAQ
LOWE'S is currently rated 4.2 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.
Contact information
9640 KATY FRWY, Houston, TX 77024
www.lowes.com