Floor, Floor We Restore and Sustainable Installations has been proudly service the greater Houston area since 1984. With 30+ years of experience and never using subcontractors, we have perfected our trade to better serve you. We are a locally, family owned and operated company who GUARANTEE all of our work. We HAVE MULTIPLE OFFICES IN THE HOUSTON AREA. WE ARE HAPPY TO TRAVEL TO MONTGOMERY COUNTY AND THE WOODLANDS AREA. Please give us a call to see if we service your area. We give a 5% discount to all Angie's List members and look forward to helping you with your next flooring project!
Business highlights
41 years of trusted experience
Emergency Services Offered
Services we offer
Hardwood refinishing, tile, slate, stone, terrazzo, grout and other surfaces.
Excellent Work. Did the job well, and matched the color perfectly. Prompt, professional and clean. Highly recommend.
Description of Work: Refinished an office on our first floor. The need was to refinish the oak floor, and match the existing floor (this room flowed into a hallway and we refinished only the room).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Brittan H.
11/2012
5.0
hardwood floor
 + -1 more
They did a great job?timely and efficient. Was one of the few "smooth" experiences we had with contractors during our renovation. It was much appreciated to not have to worry about whether they would show up on time or how long it would take them to finish the job. Work was great as well.
Description of Work: Hardwood floor sanded and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Jonathan P.
11/2012
5.0
hardwood floor
 + -1 more
From the onset, Tom was very responsive and knowledgeable. He was punctual to the appointment and with getting us his quote. We had a very narrow window of time in which to do the work as we were having painting done as well prior to moving in to our new home. Tom and our painters worked together to determine the best timing for each part of the work to be done (e.g. sand, stain, and apply first coat of poly - painters then paint walls - and Tom and crew returned to resand and finish off the remaining coats of poly). He finished in the time frame we provided (always a plus). We had the floors in the study, dining room, family room, living room, master bedroom, and banisters all stained to match (they didn't before) and the result is absolutely beautiful. I would not hesitate using Tom and Floor Floor We Restore again!!
Description of Work: Refinishing of existing hardwoods and engineered hardwoods, installation of starter step in staircase, and refinishing of banisters - all sanded and stained to match.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Jessica M.
10/2012
5.0
hardwood floor
 + -1 more
We recently bought a house that had some past foundation repair where they cut through the original hardwood floors but never repaired the damage, they just covered them with carpet. We contacted Tom and he was able to come out and give us an estimate and worked with us on scheduling since we had to wait to do some other repairs before the floors could be done. Turns out there were a lot more spots than we originally thought (the previous owners did not disclose this information) but Tom worked with us and did a really great job at repairing them. The original floors were also sanded and stained so everything matches and you can't even tell the difference in the repairs and the originial. There was one spot that we thought looked different so we called him and he sent someone out quickly to fix it... everyone comments on how amazing our floors look now! Just a warning to anyone refinishing their floors... there is A LOT of dust! Makes sense but I didn't really think of how much dust we would be cleaning up!
Description of Work: Repair and refinished hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
TOM S.
10/2012
5.0
hardwood floor
 + -1 more
We just finished a total interior remodel of our 1400 sq ft home built in 1953. The original hardwood floors were in sad shape so we priced a tear out and install new product. This plan was way too costly, so we decided to refinish the original floors since we were completely moving out of the house for the remodel, anyway.. We sought two bids. One guy took his time about coming over, and then came back with a very high bid price. Tom was highly recommended by our remodel people so we called him for a comparison bid. He arrived on time and gave us a firm and fair bid to refinish the floors and replace the shoe molding. He also agreed to do some minor repairs and to add a few planks so that the floor would match up with our kitchen floor. The job was finished on time and at the same price we were quoted. No unexpected up charges. Tom stood by the handshake agreement and did a superb job. Note: Tom is not a big talker so don't expect a bunch of conversation. He just takes his measurements, figures a price on the spot, and doesn't pressure you on a decision.
Description of Work: Strip and refinish hardwood floors. Minor flooring repairs and new shoe molding.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Kathleen M.
09/2012
5.0
hardwood floor
 + -1 more
You probably need to not be home at all when they work. I stayed, but it's messy and you can't walk on the floor. They work into the evening as well. Overall it went very well.
Description of Work: I had my wood floors and banisters refinished. They moved the furniture, put up sheeting, scrapped floor, then refinished. They moved back the furniture. They did a great job. The floor looks fantatic. The banisters (front and back stairs) had to be hand scrapped. That made it take longer. about 6 days to completetion. I would recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Laura R.
08/2012
5.0
hardwood floor
 + -1 more
Floor Floor We Restore came out rapidly and they were great and I probably will wind up using them. I sent them an email and they called me back like within a day and they came out within a day. I just have a quote and given what I've had from some of the contractors that I've gotten quotes from and what they were going to charge I think I'll end up going with them. I'm going to do foundation leveling and then painting and then the floors are the last thing. They're the last thing to get done, so it'll be a while. They quoted me, including more than what the others were going to do, like $2,500. The other people were like $4,500.
Description of Work: They gave me a quote on my flooring.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
leslie P.
08/2012
5.0
flooring contractor, hardwood floor
 + 0 more
Tom gave a bid, ordered flooring from a distributor in Georgia and began the tile removal. When the flooring arrived he brought it to my newly purchased home. When I viewed the flooring, it did not look at all like the sample. Tom began negotiating with the distributor and helped me to retrieve most of my money. ( the re-stocking fee the distributor charged was where I lost money). I later purchased flooring from a local company and Tom picked it up from the warehouse in central houston and delivered it to me in Conroe. It was a lot of flooring and he did not in any way have to do that for me. He was already committed to another job and had to pass on installing the new wood.
Description of Work: Tom was hired to remove tile flooring and install hardwood. He was very easy to work with and it would have been a great experience had the flooring we ordered been true to the sample. Tom did everything to help me get the flooring returned and my money for the product refunded. He did remove the tile flooring and float the floors in preparation for the wood flooring. When I finally purchased a flooring that was suitable Tom was not available to install it as I was in a big hurry. He did deliver it to me which was not his responsibility at all. He is honest and I am sorry he did not get to finish the job
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Terry T.
08/2012
5.0
hardwood floor
 + -1 more
He repaired any damage to the floor where needed and refinished the floor. He was able to complete the job in a short period of time as we were closing soon. The new buyers and I were both happy with the results. It looked like a brand new floor.
Description of Work: Floor We Restore restored my wood floors in my old home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
William M.
08/2012
5.0
flooring contractor, hardwood floor
 + 0 more
They gave us a good price. Since we were doing a large area, they agreed to do it in two phases so we had some place to put the furniture. When they sanded the floors they sealed off the area and very little dust got into the rest of the house. The floors looked great when they finished.
Description of Work: Two rooms and a hallway they sanded down and refininished parque flooring. Two other rooms they redid the finish on parque flooring. They repaired some damaged spots on the floors before they refinished them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Ben Q.
07/2012
5.0
hardwood floor
 + -1 more
Floor Floor We Restore met me as scheduled to give me an estimate. Of the three contractors I contacted, their cost was the lowest. The contractor performed the work on schedule. I am happy with the quality of the work and would use this contractor again.
Description of Work: Repair of 125 sq feet of 3.4" x 2 1/4" solid red oak flooring. This included removal of water-damaged hardwood, the installation of new flooring, and finishing to match existing floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Guangwei D.
07/2012
5.0
hardwood floor
 + -1 more
Great price, hard working people, arrived on-time, clean-up thoroughly after each day of work, beautiful floor!!
Description of Work: Put down new floor on 3rd floor and stair, refinish 1st and 2nd floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Marina M.
07/2012
5.0
hardwood floor
 + -1 more
Moved into a 1950s house with original wood floors. The floors were never refinished before and the previous owner didn't take care of them at all. Tom came out and gave us a very competitive quote. We had 3 bedrooms, a living room, a den, and a long hallway done. Including small closets in each room and the hallway. Very good quality work. Very fast, we were on a tight time schedule, because we had to move the furniture in on a certain day. Tom finished his work a day earlier! Very happy with the results. Thinking of hiring him again to refinish my kitchen tiles.
Description of Work: Refinished old hardwood floors in the whole house: three bedrooms, a living room, a den, a long hallway, all closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Ingeborg P.
07/2012
5.0
hardwood floor
 + -1 more
They had very reasonable pricing and were prompt and on time. The workers were very nice and courteous. They also helped move items and furniture back when they were done. They really did a very good job.
Description of Work: They sanded and refinished the hardwood flooring. They even did some extra work that I did not ask for at no extra cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Christina K.
07/2012
5.0
hardwood floor
 + -1 more
Everyone arrived on time and the job went very smoothly. I was called if they would be running a little late, which is very appreciated. We are very pleased with the work and would recommend Tom and his crew.
Description of Work: Refinish hard wood floors in kitchen and formal dining room. Tom gave us a very competitive quote. The furniture and refrigerator was moved by Tom and his men. He told me it would be a 3 day job, which is exactly how long it took.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Ed & Kathy S.
06/2012
5.0
hardwood floor
 + -1 more
Tom and his crew(s) came to our house as scheduled, helped to move furniture, clean floors and prep for refinishing. The crews were on-time, never appeared to "waste any time" to get the job finished during the prescribed schedule. Tom completely replaced the "quarter-round" trim on the floors and it looks better than before. The crew also trimmed out the hearth for the fireplace and it is very well done and matched the floors perfectly. Tom and his crews finished on the second day and cleaned up and left the house like they found it. Surprisingly there were a couple of blemishes in the floor which Tom agreed to fix later at a time convenient to my wife and me. They returned as scheduled to fix the blems and the floor looks BEAUTIFUL. We got a great value and will use Floor Floor We Restore when we do the other floors in our home.
Description of Work: Do have Tom give you a detailed bid for the work he will provide. Our bid was detailed, the work was done as prescribed and we gladly paid upon completion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Robert H.
05/2012
5.0
hardwood floor
 + -1 more
We contacted the company about 2 weeks prior to installation. They were able to quote us the same week, and the quote was very good compared to other companies we'd priced. Once our floor as ordered and in our home, we contacted the company to come out and begin work. They were able to start the job the same week, and were finished in two days. Very professional, very clean, and excellent to work with.
Description of Work: Float of existing floor to bring it level and the installation of approximately 620 squarefeet of hardwood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,150
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Elisabeth G.
05/2012
5.0
hardwood floor
 + -1 more
Company was easy to get a hold of and set up a time for an estimate. The estimate was reasonable and we were able to schedule a time for refurbishing within the next week. Service was done on time and looked great!
Description of Work: Wood floor in living was completely refurbished
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Laura S.
05/2012
5.0
hardwood floor
 + -1 more
Tom responded to our online request for an estimate within a day or two of our request. That same week, he was able to get a crew in to do the job. (See above.) They were all so polite and efficient and our floors look PERFECT! We would highly recommend Floor Floor We Restore!!
Description of Work: Tom and his crew of 5 or 6 guys screened, cleaned and applied polyurethane to over 3,000 square feet of oak flooring to our home in the heights--- some of which was in tight powder room and closet spaces. (We move in at the end of the month so there was not yet any furniture or rugs to deal with.) They arrived at 9:00 A.M. as scheduled and were finished by 4:00 in the afternoon. They did a FABULOUS job!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Sandra E C.
02/2012
5.0
hardwood floor
 + -1 more
Experience was very good from the estimate to the finish of the job. Tom stopped by promptly & was courteous & professional. His estimate was the most reasonable & he followed through on his promises. The floors look great!
Description of Work: Refinished all wood floors in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Elaine F.
01/2012
5.0
floor cleaning
 + -1 more
I called Floor Floor We Restore for a bid to clean and wax our downstairs hardwood floor. When the owner, Tom, came out to give a bid, he gave us a few options and recommended staining the faded areas of our flooring. He knew what our objectives were and didn't try to sell us anything other than what we initially wanted. We felt he was professional and that the price was right so we made an appointment to have the job done. On Thursday, Tom was on time and brought an assistant. He gave me an estimated completion time and proceeded to carefully move furniture and rugs. I left the house, returned at the appointed time and the job was finished. The floors were superb and all the furniture and rugs put back as before. Tom showed how the floor was exposed to sunlight from windows made recommendations for a rug to be placed in that particular spot and another rug in front of the refrigerator to protect the floor from water. He also told me that he noticed a container of floor cleaner which was actually counter productive to keeping the floor cleaned and for the finish to last. He also suggested a reasonable maintenance plan. I was totally satisfied with the service from Floor Floor and felt Tom went beyond the job he was hired to do by giving me suggestions for preserving my flooring.
Description of Work: Clean and wax the hardwood floor in hallway, living/dining, kitchen. Color touch-up where faded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Kim D.
12/2011
4.0
hardwood floor
 + -1 more
I was impressed by the quickness that owner responded to my Angie's list request. They answered all my questions thoroughly and the work was done quickly and efficiently. I would use him again.
Description of Work: The refinished our wood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
We had a plumbing leak which caused our wood floors to buckle. Tom returned my initial call within less than an hour. He came to see the floors on a Saturday so that my husband could be here to speak with him. He basically accomodated our every request. He was a complete professional. He was on time, answered all questions and phone calls promptly. The job was thorough and from start to finish was done in less than three days. He masked off all open areas of our home before sanding. I can not think of anything that did not go perfectly!
Description of Work: Wood Floors sanded, restained and sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Merrily M.
11/2011
5.0
flooring contractor, hardwood floor
 + 0 more
We were told what to expect. They took every precaution to minimize the dust from spreading to areas without flooring.
Description of Work: We have extensive wood floors on our first floor that were refinished and the color changed. My inquiry was immediate responded to and were ready to work exactly when agreeded upon. We were told what to expect and the length of time it would take Roger was our refinisher and wanted to make sure we were completely satisfied with the color. The floors are beautiful and people seeing them think the floors are new. Why burst their bubble. They look like new at just a fraction of the price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
Thanks
Susan W.
11/2011
5.0
flooring contractor, hardwood floor
 + 0 more
I am SO pleased with Floor Floor We Restore. Good, clear communication. Flexible - as is the case with all large remodels, we had to fit the installation of the wood floors into a schedule that worked with the other subs, and there were plenty of schedule changes. No problem. Tom Highberger is fantastic to deal with. Pleasant, punctual, able to work and coordinate with and around the other subs working at my house, and above all, a real pro at installing wood floors. My floors are SO beautiful. I have done a number of large remodels in the past, but I have never been happier with my wood floors. I could not recommend anyone more highly than Tom with Floor Floor We Restore - a pleasant experience with a outstanding result!!! If you are thinking about installing wood floors, I really don't believe you can find another company that would do a better job than Floor Floor We Restore.
Description of Work: We have been remodeling a 6,000 sqft house built in the 70's. Floor Floor We Restore removed parquet flooring from the library, replaced it with wood floor, removed all the old ceramic floor tile in the kitchen and breakfast area (26' x 16') , and replaced with wood floor. Also installed wood floor in the laundry room, sterling silver closet, and a good-sized pantry, and refinished existing wood floor in dining room to match the rest of the floors. Chose white oak and a very light stain and satin finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite
FAQ
FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS does not offer free project estimates.
Yes, FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS offers eco-friendly accreditations.
Yes, FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS offers a 5% senior discount.
Yes, FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS offers emergency services.
Yes, FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS offers warranties.
FLOOR FLOOR WE RESTORE AND SUSTAINABLE INSTALLATIONS offers the following services: Hardwood refinishing, tile, slate, stone, terrazzo, grout and other surfaces.