Response from Air Tech of Houston LLC
Thank you for your recent review. It appears you purchased the coupon on the 8th of October, requesting service for the morning of the 15th of October. I responded to your request, on the 8th of October (per Angie's list message board, as it required by Angie's list that we must use there portal as the first point of contact) In my response, I asked you to confirm the time slot of 8am -11am on the 15th. You, never responded to that message, which is quite common, as Angie's List does not inform the customers of their rules of contact,truly I have cut and paste the message thread below. (omitting your personal information) and this can be verified by logging into Angie's List, and checking your messages. Dear Air Tech of Houston LLC, I just purchased a service from your company. Please review the details below and respond within 2 business days to schedule the service. Scheduling Member suggested dates to schedule service: Morning (AM) on 10/15/2013 Afternoon (PM) on 10/15/2013 Morning (AM) on 10/16/2013 Note from MEMBER Item Price Qty Total $49 for Fall Furnace Tune-Up and 15-Point Safety Inspection Early Bird Special 49.00 1 49.00 Order Number: 909998 Ordered On: October 8, 2013 Item ID: 170816 Member Info: Coupon Code: Furnace-909998-1 Air Tech of Houston LLC 10/8/2013 Thank you for your recent purchase. This is to confirm you appointment for TUESDAY the 15th, between 8am and 10 am. The technician will give you a courtesy call when he is en route. Please provide a contact number.