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13 years of trusted experience
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Amenities
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YesWarranties
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Reviews
4.958 Reviews
Showing 26-50 of 58 reviews
Neeru V.
02/2014
home theater design
+ -1 moreRead above. Details are the same. Basically using high tec technology my house has a good audio system, nice media room and the smart tvs are functional. Overall everything is awesome and I am very happy. Company is a little unresponsive to issues arising due to glitches post work completion.
Description of Work: Installed audio system throughout house. Set up a media room using my tvs in two areas of house. Later this month they will install motorized shades in living area.
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Yes, I recommend this pro
$16,000
Gloria W.
02/2014
home theater design
+ -1 more$50 of fee was for mounting bracket. Also bought remote that operates all systems with one remote - greatest investment I ever made! Highly recommend Joey and his expertise.
Description of Work: Mounted 47 in. Flat screen tv with sound bar.
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Yes, I recommend this pro
$250
HARRY G.
01/2014
home theater design
+ -1 moreIt went well, Joey couldn't come because he was busy with another client but he send his partner in business and he was awesome. Joey called to follow up on the service and I thought that was very nice from him to call. I highly recommend this company! Thanks, Harry & David
Description of Work: He hooked up all the cables that someone in the household did something wrong and nothing was working...great guys! awesome customer service!
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Yes, I recommend this pro
$100
Howard K.
01/2014
electrician, home automation, home theater design
+ 1 moreIt went perfectly. Joey responded within hours to troubleshoot my system which I was having problems with. He was very professional and thorough in his analysis and was able to identify several problems with my setup and design and quickly resolved the problems that I was having. Since I wanted to make my system as simple as possible to use, he sold me and then programmed/installed a Universal Remote system that controls all of my components, at a very fair price. He also spent quite a bit of time with me going over all features of my system and explaining in very easy to understand terms how to use them. I was very happy with Joey and Palladium and wiuld definitely recommend them to anyone with a Home Theater. Thanks Joey!
Description of Work: Troubleshooted my Home Theater System. Programmed and Installed new universal remote system.
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Yes, I recommend this pro
$350
Dominic L.
01/2014
electrician, home automation, home theater design
+ 1 moreJoey at Palladium was not only great, he far exceeded the other highly-rated Angie's list companies I contacted about this job. He provided the in-house consultation the day I called (others gave me appointments days/weeks in the future or didn't return my phone call). In comparison to other quotes I received from top-rated Angie's list companies, his was 40% off the price of the equipment I purchased, and the labor cost was also lower. In addition, Joey provided the entire installation on New Years Day within a week of the first time I called him. He is a smart, responsive, customer-centric entrepreneur who I would recommend for even the most challenging requests.
Description of Work: Recommended and installed speakers, recommended and programmed universal remote controls, relocated components and TVs, moved TV brackets, and ran cables and wires through walls and attic. Also researched difficult to solve digital media storage request.
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Yes, I recommend this pro
$500
Rebekka G.
09/2013
home theater design
+ -1 moreI called Mr. Nguyen and he was very professional on the phone and washable to make an appointment for us on the day we needed. He arrived promptly and was very friendly. Mr. Nguyen provided an informed opinion on placement but encouraged us to make the choice that suited us best. He was able to mount a 70" LCD on a thin-mount on the wall. He had to move an outlet, which he did very ably, and run the wires through the wall. The finished product is simply beautiful. The job on the second tv was done just as well. After a week juggling 4 remotes, we contracted Mr. Nguyen to program a universal remote for us. Again, he arrived promptly and was very professional. In researching these remotes, I read repeatedly how complicated it is to program correctly. He was able to program all four components in about 15 minutes. Then, he walked me though every possible scenario I would encounter and thoroughly educated me on the use. I was able to then teach the rest of the family of the family how to use it easily. I would not hesitate to use Mr. Nguyen again for any home theater need. I only wish all contractors were as professional and skilled as Mr. Nguyen.
Description of Work: We contracted Mr. Nguyen twice. Once to mount two flat screen tvs and once to connect all our components to a universal remote.
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Yes, I recommend this pro
Latasha G.
08/2013
home theater design
+ -1 moreJoey was very professional and affordable...I didn't have to worry about a single thing. I've already shared his business card with my neighbors. If I ever need any additional TVs mounted he is definitely my go to person.
Description of Work: TV mount
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Yes, I recommend this pro
$250
Neil F.
08/2013
home theater design
+ -1 moreI needed a blu-ray player connected to my home theater package and I also needed help with being sure all parts of my system were operating as to their best ability. Joey did a great job making sure everything was connected properly and gave very detailed instructions about using it. He also helped with advice about changing out our sound system and set that up as he did the blu-ray player. I recommend him to anyone who needs assistance setting up their home theater system.
Description of Work: Set up home theater in my home and gave detailed instructions about using it.
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Yes, I recommend this pro
$250
Howard K.
06/2013
home theater design
+ -1 moreMr. Nguyen was able to resolve all of my problems over the telephone. He was extremely helpful and very professional and I would most highly recommend him and Palladium for any work related to Home Theater Systems. I know that I will be using them for any other Home Theater issues that I have in the future. Probably the best Company and Individual that I have dealt with on Angie's List. Thanks Mr. Nguyen!!!
Description of Work: I was having problems with my Blu-ray DVD player which is part of my Home Theater Surround System. I discussed via telephone some of the issues over the phone with Joey Nguyen of Palladium Home Theater.. He spent a significant amount of time walking me through possible solutions.
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Yes, I recommend this pro
Sam F.
05/2013
home theater design
+ -1 moreI am extremely satisfied with the service provided by Joey. I placed my request through Angie's List on a Sunday, and he contacted me within a couple of hours to give me an estimate. Service was performed the following day. I will definitely be using this company again for future projects.
Description of Work: Wall mount flat screen TV
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Yes, I recommend this pro
$250
Bernadeta T.
04/2013
home theater design
+ -1 moreJoey is extremely professional, knowledgeable and was very willing to listen and advise on the best options for me. He was installing my TV on a brick wall and there was a bit of problems with running my cable outlet. He is an outstanding troubleshooter and created workable solution in no time and my TV was placed in the exact spot I wanted. He responded to my initial call for appointment very promptly and arrived as scheduled. Very easy going and pleasant person to do business with. I highly recommend him!
Description of Work: Installation of a 46” TV on a brick wall. The price included mounting bracket and extra charge of $50 for running cable through brick wall.
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Yes, I recommend this pro
$350
STEPHEN D.
03/2013
home theater design
+ -1 moreWent well--very quick. Would recommend provider provide some sort of wire management (i.e. bundle wires with cable ties for a cleaner solution). Price was just a bit high IMO.
Description of Work: Connection home theatre sound system, connected game system and U-verse to older DLP TV and assisted with remote control and TV set-up. Provided ansers to follow-up calls. Very courteous and helpful.
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Yes, I recommend this pro
$200
Marianne G.
02/2013
home theater design
+ -1 moreJoey arrived on time and worked hard to make sure everything was perfect.
Description of Work: Joey was our 3rd media room install quote. After the initial "face time" meeting we knew he was not the type to up-sell us on equipment we did not need or want. Joey's quote was extremely reasonable and so we hired him. He gave us a great reference for a carpenter to install the platform for the back row of seating and this was done professionally and looks like it is original to the house. We were very impressed with his knowledge and the speed with which he installed the speakers, screen, projector and remote light control. He even installed our existing Apple extender to our router to enable wifi access out back by the pool. Whenever I have any need for an electronics expert I WILL be calling Joe again!!! Thank you Joey!!
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Yes, I recommend this pro
$5,577.28
Jeff D.
02/2013
home theater design
+ -1 moreI contacted Joey after reading the review's for his company, Platinum A/V, on Angie's List. We spoke on the phone and I asked him for an estimate. He explained that he needed a little more information and asked if we could speak later in the evening and possibly video chat so he could see the area for installation. The call went very well and I was impressed with his knowledge and very personable demeanor. He was able to fit us in his schedule right away. He showed up right on time and even sent me a text letting me know that everything was on schedule. Joey brought all the equipment needed and did an excellent job with the installation. He cleaned up afterwars and even helped us out with a couple other programming issues with our cable box and our set up in the master bedroom. Overall we were extremely pleased with Joey, his service and his work. I would definitely recommend him and will keep his contact information for any future needs.
Description of Work: Flat screen TV installation
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Yes, I recommend this pro
$380
Dale K.
02/2013
home theater design
+ -1 moreJoey spent the time on the FRONT end making sure he understood what we wished to achieve, and then designed a system according to that, instead of pushing "the system of the month", etc.
Description of Work: Platinum was responsive and attentive to our every need. Joey installed a complete theatre surround system in our media room and in our family room and outdoors. He was patient, understanding and knowledgable.We were very demanding with questions and an overall lack of knowledge or even of what we wanted. Joey took the time to explain the options, make recommendations and his work was spot on.
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Yes, I recommend this pro
$8,200
Debra L.
01/2013
home theater design
+ -1 moreJoey installed surround sound in our family room and programmed a universal remote. This involved, among other things, running wires in the attic, hanging speakers, and needed programming. He was very courteous, pleasant and professional and obviously knew exactly what he was doing. The whole process took about 4 hours, including training on using the remote. Joey is also a very good teacher and communicator. Additionally, he laid down blankets to contain any debris and protect our floors. He also cleaned up and vacuumed before leaving. Joey had a complete and organized array of tools, including a small vacuum. We were very happy with the entire experience and would definitely use Joey again and recommend him to anyone with A/V needs.
Description of Work: Extremely Pleased
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Yes, I recommend this pro
$400
Renee M.
01/2013
electrician, home theater design
+ 0 moreJoey was great. He answered when I called and we discussed the need and found he could fit us in on the same day. The home was prewired with all the electrical and cabling needed. So it was a pretty standard job. Joey arrived on time, was professional, finished the job in a reasonable time frame and cleaned up after himself. His charge was much less than Conn's quoted us for the same job. We gave him a tip for such fine an prompt service. We would definitely recommend him to others and use his services again.
Description of Work: Wall mount of 50 inch flat screen over a stone fireplace using existing bracket used to hold it to a standard wall previously.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$220
Wayne Y.
01/2013
home theater design
+ -1 moreThese guys worked really hard under difficult circumstances and maintained a good attitude throughout the project.
Description of Work: Video Surveillance Install
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Yes, I recommend this pro
$800
Marvin P.
01/2013
home theater design
+ -1 moreA okay. I am extremely pleased with the work was done. (See response above for more information.)
Description of Work: Joey installed a whole home audio system and he installed a surround sound system in my media room for me. He recommended a faster router, the SONOS music system and he assembled the table for my all of my equipment at no cost. From start to finish, he was the utmost professional in his actions with me; he followed up on my emails, returned telephone calls, and exercised great care in cleaning up behind himself as they cut holes in the Sheetrock to install the in-ceiling speakers and the in-wall speakers. He also recommended some great quality products to enhance my home audio/home theatre experience. My family and I are extremely please with the work that Joey, Harmon, and Mikey did for me. I recommend him to others without any hesitation and I will certainly use him as I go forward when his services are necessary.
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Yes, I recommend this pro
$4,100
Twila S.
12/2012
electrician, home theater design
+ 0 moreI contacted Joey with Platinum AV and told him what I needed to have done. Basically, I wanted a 46 inch flat screen TV mounted on the wall with an articulating mount (that he provided). Joey had to order the mount, but it took only a couple of days for it to arrive and we set up an appointment for the day after the mount arrived. He had to install an electrical plug on the wall also. Everything went as planned. I am happy with the service and the price too. I would recommend him to friends and family.
Description of Work: Installed flat screen TV on wall; provided articulating mount; installed electrical plug on wall for TV
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Yes, I recommend this pro
$275
Bob W.
12/2012
home theater design
+ -1 moreWhat do you say about a business that is responsive, knew how to install, be prompt, satay in touch with you before, during and after installation. If this is the type of business you would like to have as your installer, look bo further than Joey Nugyen and Plantinmum A/V. Joey, arrived on time with his brother Mike. There job was to wall mount a Sharp 60" in our family room, and install our Sony 46" in the bedroom on an articulating mount. All this was done in a matter of less than 2 hours. The wiring was run behind the wall, so no wires or power cables were showing. Joey has a 2 year warranty on his work and equipment he may provide.
Description of Work: Installed 2 tv's on the wall in separate rooms.
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Yes, I recommend this pro
$320
Scott L.
12/2012
home theater design
+ -1 moreJoey was referred to me by a friend. I told him what I wanted and he recommended the items I should purchase including where to purchase them. The installation went very smoothly. Joey continues to provide support for my home entertainment system. I highly recommend his services.
Description of Work: Installed home entertainment system including surround sound. Later upgraded system.
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Yes, I recommend this pro
$300
Linda B.
12/2012
home theater design
+ -1 moreA+++ installer of audio/video electronic equipment. I cannot say enough about him. He was prompt, professional, and funny. We had a great time talking about Jack Bauer and Chloe O'Brien from the hit show "24". He even re-adjusted by flat panel tv (at no charge) that was improperly angled (he pointed this out to me...I did not even notice). After he finished the job, he showed ultimate customer service by driving me to pick up my car in the shop on his way home. Finally he was available after-hours to further explain the functionality of the equipment to my husband.
Description of Work: I was very pleased with the products and services Joey provided. When I initally contacted him, he responded the same day, and came to my home the next day. He initally came to provide me with an estimate, but was able to install my system the same day Our installation project involved connection of two front speakers, 2 rear mounted speakers, and the connection of all stereo components. He also had equipment and wiring with him so I did not have to go out and purchase. He sold and connected a Sonos system, and explained the functionality in great detail, which was extremely helpful for a novice like me. He programmed my Logictech universal remote, and uploaded the Sonos remote programming to my smartphone.
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Yes, I recommend this pro
$600
Truc N.
11/2012
home theater design
+ -1 moreJoey was very prompt and quick. He spent more time explaining the set-up, then it took him to install my new receiver in the media room. He is coming back to upgrade my children's play room into a study/family room in the coming months. His price is very competitive and affordable.
Description of Work: Joey was to evaluate my media room and install my new receiver.
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Yes, I recommend this pro
$100
Okema C.
11/2012
home theater design
+ -1 moreMost of all Joey is prompt, kind, knowledgeable, smart, and the ultimate professional. He was more than willing to listen to my concerns( he never tried to force his way), and he answered all of my questions of which I had many. He wants you to be very happy, that's #1 to him. Thats why he is my favorite home theater installer, and we also spoke about installing security cameras in my home too. What I liked most about his service was that after he was done......my favorite room in the house looked like something out of a magazine or a t.v. Special. Everything was so smooth, clean, , and professional looking. I Love it, can't wait to use Joey again.
Description of Work: I would like to give Mr. Joey Nguyen 5 stars for his superior work and professionalism. From our first consultation I could tell he was very knowledgeable and willing to create the theater room of my dreams. I have a 20foot by 20 foot movie room and for this Joey recommended the Mitsubishi DLP HC4000 projector and a 110" Screen Innovation projector screen. The picture is stunning. Very vivid colors and black displays are awesome against the black diamond screen. Next he installed 4 Polk Audio In Wall speakers two for the rear of my room and two in the ceiling directly above. For the grand finally he worked with me on getting something even better....My two front speakers are Def Tech Mythos STS Super Towers and I also have a Def Tech CS 8060HD center speaker all have subs built in....all thanks to to Mr Joey. The Def Techs are so dynamic and powerful I couldn't imagine my room without them. And in- wall Polk's are fantastic, they pick all the little extra sounds from a movie. I seriously recommend floor towers for the front speakers for any movie room, you really feel it with towers. His package also includes a Pro Logic universal RF remote that can control everything from the projector, receiver, blue-ray player etc. from the touch of a finger. I love showing off the remote and its features to my friends, it's touch screen and Joey can program it to control it all. He has many packages for any budget and is more than willing to get you all that you want. I did not include a receiver above because I already had a Sony 7.1 800 watt receiver but his package includes a good one. He also threw in Two Panamax surge protector a big one for all of my components and a small one for Projector.
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Yes, I recommend this pro
$7,800
Contact information
Grand Prairie, Grand Prairie, TX 75054
http://www.palladiumhometheater.comService hours
Monday:
7:30 AM - 9:00 PMTuesday:
7:30 AM - 9:00 PMWednesday:
7:30 AM - 9:00 PMThursday:
7:30 AM - 9:00 PMFriday:
7:30 AM - 9:00 PMSaturday:
7:30 AM - 9:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Stereo and Home Theater Systems,
Electrical,
Home Automation,
TV Sales
FAQ
Palladium Home Theater LLC is currently rated 5 overall out of 5.
Monday: 7:30 AM - 9:00 PM
Tuesday: 7:30 AM - 9:00 PM
Wednesday: 7:30 AM - 9:00 PM
Thursday: 7:30 AM - 9:00 PM
Friday: 7:30 AM - 9:00 PM
Saturday: 7:30 AM - 9:00 PM
Palladium Home Theater LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Palladium Home Theater LLC offers free project estimates.
No, Palladium Home Theater LLC does not offer eco-friendly accreditations.
No, Palladium Home Theater LLC does not offer a senior discount.
No, Palladium Home Theater LLC does not offer emergency services.
Yes, Palladium Home Theater LLC offers warranties.
Palladium Home Theater LLC offers the following services: Home theater sales/service, home automation systems, video surveillance systems with remote viewing capabilities, networking, tv mountngs, complete media rooms & whole home audio systems. in-wall speakers, tower speakers, outdoors speakers, A/V receivers, home theater setup, wire runs
Electrical
Contact information
Grand Prairie, Grand Prairie, TX 75054
http://www.palladiumhometheater.comService hours
Monday:
7:30 AM - 9:00 PMTuesday:
7:30 AM - 9:00 PMWednesday:
7:30 AM - 9:00 PMThursday:
7:30 AM - 9:00 PMFriday:
7:30 AM - 9:00 PMSaturday:
7:30 AM - 9:00 PM