We are a "people come first" small, family business. Our core values are quality, professionalism, and integrity. Owner and technician, Tim Moore provides an exceptional cleaning experience, combined with quality workmanship and sincere service, all for a reasonable price. You can trust him in your home to always do what's right and best for you. Welcome him into your home today and you will be glad you did!
Business highlights
11 years of trusted experience
Services we offer
We offer carpet cleaning, tile and grout cleaning, upholstery cleaning, air duct cleaning, drape cleaning, mattress cleaning, carpet repair, odar removal and stain removal. 100% satisfaction guaranteed!
Excellent service. Tim was very professional. He was prompt, and took the time to answer all of my questions. The repair needed was very well done, not sure anyone else would even notice that it was done. The stretching took care of the gaps seen in several rooms. The before and after pictures of the carpets were amazing. So thankful to have clean and fresh smelling carpets once again. He was quick and very easy to work with. Will definitely be using him again.
Description of Work: Cleaned, stretched, repaired carpets. Cleaned air vents and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
JERRY G.
01/2017
5.0
carpet cleaners
 + -1 more
Did a "super" job even getting out a coffee stain that I didn't think possible. Didn't get in a hurry and explained process as he went along. Didn't try to sell me everything in the truck like others I have used. More than fair cost and will be using him again that is for sure!
Description of Work: Four rooms and walk-in closet carpet to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gloria S.
12/2016
5.0
carpet cleaners, drapery cleaning, upholstery cleaning, air duct cleaning
 + 2 more
Tim was excellent. The house is over 50 years old so was more difficult to clean than newer systems. He is knowledgeable & went over & beyond what I expected in all areas. I will definitely use again.
Description of Work: Cleaned air ducts, washed vents, cleaned upholstery, cleaned drapes in place, cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Charlette C.
12/2016
5.0
carpet cleaners
 + -1 more
Comparing him to my last service, he was very professional. He explained things to me. He was trustworthy. He didn't try to sell something that I didn't need. Nice young man. I guess price was fine. I guess he's fair. I guess I would say, for two bedrooms, I think it was fine. They're very professional.
Description of Work: Quality Care Carpet Cleaning cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Murray O.
12/2016
5.0
carpet cleaners
 + -1 more
Outstanding job by Tim. Very thorough and excellent customer care. Tim was very concerned about making sure we were satisfied with his work. Rare these days. Highly recommend.
Description of Work: Carpet cleaning, pet stain removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jill C.
09/2016
5.0
carpet cleaners
 + -1 more
I had several spots that just appeared in my carpet over the last couple years. I was told by another vendor that they were caused by stains in the pad and I thought I would have to have the pad replaced in order to get rid of the stains. However, after a few minutes of looking at the issue, Tim identified the problem and applied some solution to the stains and they disappeared. I was amazed!! Tim also cleaned the rest of the carpet in the room and it looked great. I would definitely recommend Quality Care CC and Tim. He actually took the time to identify the real issue. Thank you Tim!!
Description of Work: Carpet Cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Carolyn C.
04/2016
5.0
carpet cleaners
 + -1 more
Tim was extremely professional and courteous. My carpets look great!
Description of Work: deep cleaned carpets and removed pet stains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$434
Kenneth G.
01/2016
5.0
carpet cleaners, upholstery cleaning
 + 0 more
He was punctual and cordial. He explained our options to clean the chair and did a test on some spare fabric first. Once he started cleaning the chair he said he realized the chair wasn't dirty; it just looked like it in certain lights and depending on which direction the nap of the fabric was brushed. He said he didn't want to take money from us for doing a job he wasn't sure needed doing, that we could brush the chair and it'd come up clean looking according to how we brushed it. My husband and I were both impressed that he was so honest and wasn't about to take money from us for something he didn't think needed doing. So we decided not to go further with the cleaning and he didn't charge us any money. We admired his honesty and professionalism and so would gladly use his services in the future and recommend him to other people.
Description of Work: We hired Tim Moore to clean an upholstered armchair and footstool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael B.
12/2015
5.0
carpet cleaners
 + -1 more
Did a wonderful job & we are very pleased with the quality of his work. He called the morning of our appointment to confirm that he would be here at the appointment time & he was on time! We would recommend Tim to any of our friends, neighbors or family members! He really did do a great job! Plus, we helped to support a small local business!
Description of Work: Cleaned 3-rooms, stairs, arms on our furniture & ottoman. Even repaired an area of our carpet for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Yesenia C.
11/2015
5.0
carpet cleaners
 + -1 more
He did a great job. The carpets turned out as good as New.
Description of Work: Cleaned the carpet in 3 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Lynda V.
09/2015
5.0
carpet cleaners
 + -1 more
They were on time (in fact a little early), did excellent spot treatment and a very thorough job. Friendly and knowledgeable - I wil defiintely use them again!
Description of Work: Cleaned carpets in 7 rooms plus hallways and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
FRANK S.
08/2015
5.0
carpet cleaners, ceramic tile
 + 0 more
Ken did an excellent job on the Tile/Grout Cleaning. Whgen he finished, it looked brand new! I was really impressed with his professionalism and care he exhibited in completing the work. Would definitely hire Quality Care again.
Description of Work: Cleaned & sealed Tile/Grout,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Joe M.
08/2015
5.0
carpet cleaners
 + -1 more
Right from the moment he arrived, I could tell that Tim is the kind of service provider I would like to use. He explained my misunderstanding right from the start and offered me a few different options. It was clear that he's in business to provide great service and customer relations. I am 100% sure I will be re-scheduling with him and would HIGHLY recommend him to anyone who wants quality work and to be treated fairly!
Description of Work: While I purchased the wrong deal, Tim attempted to fix my issue at no charge. He also told me I could either get a refund or he would honor my purchase at a future date. Based on his honesty, and customer service, I will definitely be re-scheduling him at a future date.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Timothy H.
08/2015
5.0
carpet cleaners
 + -1 more
Tim called to let me know he was in route and arrived at the agreed upon time. He explained his services and gave me an estimate. He went to work and finished all the work in about 90 minutes. The carpet looked very nice. We talked about using his services again in the future.
Description of Work: Shampoo carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Brendan M.
08/2015
5.0
ceramic tile
 + -1 more
Very responsive, honest and did a great job!!
Description of Work: cleaned tile grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rita W.
08/2015
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Our 14 year old dog had an accident on our rugs and we had to call someone to take care of this as quick as possible. Looked in our Angies list book and Tim ad came up as Certified and Insured and Eco Friendly with good references. I didn't expect to get anyone on a Saturday morning, but he asked a few questions and told me he could be here by 11:00 am. Tim was professional on phone and in person. he explained the job he was going to do and performed his service. I can't express my gratitude for the service or making the time to come out and cleaning our rugs on such short notice. Thank You! doesn't seem good enough, my rugs look like new and I know I will use his service again.
Description of Work: Cleaned two area rugs, one 11 by 14 and 8 by 12 and door runner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$324
Kathleen S.
07/2015
5.0
carpet cleaners
 + -1 more
Professional, attention to detail, over the top
Description of Work: Excellent job cleaning the carpet. Master bedroom, living area, walk in closet and study. Also put Scott guard on all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tyne L.
07/2015
5.0
carpet cleaners
 + -1 more
Tim was very friendly and professional on the phone, and in person. He answered all of my questions and was able to perform his service in just a few days. The carpets look great! I could tell he worked hard to make sure quality work was done.
Description of Work: We had the entire upstairs carpets cleaned, including the stairs. One room had several paint spots and there was a large pet stain in the hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
April M.
07/2015
5.0
carpet cleaners, ceramic tile
 + 0 more
Tim did a great job. The flooring look new and better than I expected. I would definitely recommend Quality Care Carpet Cleaning!
Description of Work: Tim cleaned my tile and grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Quality Care Carpet Cleaning
Thank you for having me serve you! You have a beautiful place!
STEPHEN G.
06/2015
5.0
carpet cleaners
 + -1 more
This is the third time I've used Tim. I use a lock box so he can get in if I'm not there. He does a great job and is very diligent and careful to make sure everything is satisfactory. I'll continue to use him.
Description of Work: Cleaned carpet for a rent house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Quality Care Carpet Cleaning
Thanks again for having me serve your properties! I appreciate your business relationship!
Nicole B.
06/2015
5.0
carpet cleaners
 + -1 more
Tim called ahead to let me know he was on the way and arrived right on time. He was courteous and educated me on everything he was going to do. He also made suggestions for the pet stains and odors and I chose what I preferred to be done. He worked diligently and was mindful of my hardwood floors. He had to work extra h****** the pet stains, but made sure I was happy with the results. It is obvious the quality of his work is most important. He also offers a guarantee on his work. Together we walked room to room and discussed what needed to be done. Tim was upfront with the costs and made sure I was comfortable with what needed to be done.
Description of Work: Cleaned 4 bedrooms and one over sized living room. I also had pet stain and odor problem in 3 of the rooms (cat and dog).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$433
Response from Quality Care Carpet Cleaning
As you just described I always try to be as customer oriented as possible. I'm glad your experience went well! I look forward to serving you again! Thank you!
Elizabeth M.
05/2015
5.0
upholstery cleaning
 + -1 more
Tim was great to work with. I submitted an estimate request on his website, and he called me within an hour. After speaking with him on the phone, I booked him immediately and stopped my search. He was able to schedule me for the date and time I requested, and sent me an email confirmation. On the morning of the service, he called ahead to let me know he was on his way. Tim was extremely professional when he arrived and got the chair cleaned quickly. It looks great! He let me know that there is a 1 month warranty, so if I notice anything after it dries he will come back out. Before leaving, he made me aware of the wet spots on the tile because he was worried my toddler might slip. As a mom, I appreciate that he brought that to my attention! I highly recommend Quality Care Carpet Cleaning.
Description of Work: I had Tim come to steam clean an upholstered chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Quality Care Carpet Cleaning
Thank you for your comments above. As you described I try to be as professional and mindful as possible. It was a joy serving you and your family! I'm glad you had a great experience with Quality Care Carpet Cleaning. Thank you!
Cheryl R.
05/2015
5.0
upholstery cleaning
 + -1 more
He did an excellent job on the first two chairs. He was very pleasant and attended to detail. This time he warned me that using water on the chairs could make the dye bleed and the delicate material might tear. He asked to dry clean which I approved. After attempting dry cleaning in a couple of places he was concerned that it may tear the material as well so he asked if I wanted to proceed. I told him no. I appreciate that he came to our office and spent considerable time but was honest about the risks and didn't charge me. This provider is honest, reliable and does excellent work. I plan to use him in my home.
Description of Work: We have used this provider for upholstery cleaning before and he charged $150 for two chairs. This time he came out to clean to older chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Quality Care Carpet Cleaning
Thank you for having me serve you! I always try to do what's best for the customer even if it cost me. I look forward to serving you again!
HH K.
05/2015
5.0
carpet cleaners
 + -1 more
He appeared at the time we made appointment. He gave me estimates for the additional work at reasonable price. He worked very well. He removed stains that my three dogs made over the past two years. My wife and I agreed to use him again.
Description of Work: He cleaned 4 bed rooms and one hall way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Quality Care Carpet Cleaning
I'm glad your experience went well! I look forward to our next visit! Thank you!
Pat C.
05/2015
5.0
carpet cleaners
 + -1 more
Tim asked if I had any areas that concerned me. I told him what I wanted and he did an excellent job. I was so pleased with his service! When my husband is happy it is an added bonus!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Quality Care Carpet Cleaning
I'm glad that you and your husband were pleased with the quality of my work. I look forward to serving you again! Thank you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Drapery Cleaning,
Air Duct Cleaning
FAQ
Quality Care Carpet Cleaning is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Quality Care Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Care Carpet Cleaning offers free project estimates.
Yes, Quality Care Carpet Cleaning offers eco-friendly accreditations.
No, Quality Care Carpet Cleaning does not offer a senior discount.
No, Quality Care Carpet Cleaning does not offer emergency services.
Yes, Quality Care Carpet Cleaning offers warranties.
Quality Care Carpet Cleaning offers the following services: We offer carpet cleaning, tile and grout cleaning, upholstery cleaning, air duct cleaning, drape cleaning, mattress cleaning, carpet repair, odar removal and stain removal. 100% satisfaction guaranteed!