Promaster Floors

hardwood floor specialist, ceramic tile installer, flooring contractor

About us

Promaster Floors, is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with over 10 years of experience, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. We treat every home with intense care to make sure ever. Give Promaster Floors a call today, we look forward to working with you!

Business highlights

6 years of trusted experience
Se Habla EspaƱol
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 52 reviews

dianne r.
02/2025
5.0
Thank you Juan and your two workers. Great job. I thought it would take longer. Glad it didn't!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

al t.
12/2024
5.0
excellent 999999999999
Rating CategoryRating out of 5

Bart G.
10/2023
4.0
Quickly responded and came out to fix my subfloor problem. Did very good job. Only complaint is I can not get them to respond now and provide receipt for work paid for. Did good job though.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Andy M.
09/2023
5.0
Did a good job on a difficult repair. They were very friendly and cleaned up completely after their work.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Buddy S.
08/2023
4.0
Finished on time and did good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer R.
06/2023
4.0
Very flexible. Did great work!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mustafa K.
05/2023
4.0
Paying via zelle was not convenient

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Napoleon R.
04/2023
5.0
Juan with PROMASTER Floors and his crew did a Outstanding job at my home they were on time and worked late. They cleaned whatever trash or debris that had accumulated through out the job. I had water damage to my subfloor in the kitchen. Juan and Julio his project manager on-site replaced my entire subfloor in the kitchen and added ceramic tile. The finished kitchen looks GREAT. I also had the wood floors in my living areas rescinded and refinished. The wood floors look AMAZING like night day. I highly recommend Juan with PROMASTER FLOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Trevor L.
04/2023
5.0
Juan and his team were excellent. They were prompt and on time and completed the project efficiently with high quality flooring and poly finish. My floors look brand new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$978

Rob M.
04/2023
5.0
Needed a small repair job done on my engineered wood flooring and Juan and his team (thank you Julio) took care of it for us! Thanks again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose L.
03/2023
5.0
They finished the project with short notice and completed the job really quick. They are willing to take extra effort to make customer happy. Final project turned out great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Steve W.
01/2023
5.0
They did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan A.
12/2022
4.0
Did great job repairing missing section of flooring.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Gary F.
12/2022
5.0
Friendly, knowledgeable employees that will keep you inform and suggest cost saving ideas that does not affect their high quality of their work. The employees work hard and clean up the job areas very thorough. The price is very reasonable and their work is guaranteed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan P.
11/2022
4.0
Small repair to repair a missing section of hardwood floor. Quick and easy estimate as they were able to bid based on pictures. They showed up on time and completed work on time. Did a good job matching our existing floor, and even fixed some nearby floor trim. No issues, satisfied with the work. Bid was a little bit higher than competitiors but they were able to come out the next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$775

Robert A.
09/2022
5.0
Did a tile on the front porch and back patio. Great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Tim St C.
07/2022
5.0
Great work and communication. Totally worked around our schedule in repairing and resealing our hardwood floors. And they look great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alexis S.
05/2022
5.0
I had glued down engineered wood floors in my town home that would NOT come up. We hired Pro-Masters and they not only got the job done quickly, but the price was very affordable. Would definitely hire for future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Stefanie M.
04/2022
5.0
ProMaster Floors did an outstanding job. They replaced several scratched floor boards and you cannot tell the difference. I will recommend this company to friends and neighbors. So happy with the result!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

krista r.
04/2022
5.0
great job on install. timely and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,950

Touseef Z.
03/2022
5.0
Excellent & very friendly and got all the jobs done on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca M.
02/2022
5.0
If I could give Juan and his team 6 stars I would. His team installed wood on my stairs and hallway in less than a day. Beautiful work, my stairs look flawless. The team was on time and knew exactly what they were doing and explained to me that my stairs were not currently up to code and fixed it. You will not be disappointed if you hire Juan and his team. I will definitely be hiring him in the future. Also. Juan gave a great and fair price for the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Sarah C.
02/2022
5.0
After having a leak in my dishwasher, my floors were warped. Floormasters replaced the flooring and My floors now look like they have never been redone. It blends well, plus they repaired some wear and tear from some barstools. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Siva S.
01/2022
5.0
Juan and his team did an amazing job of installing the engineered hardwood at my home. Will definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert p.
01/2022
5.0
Great job!! They are affordable, reliable and did a great job repairing one area of the hardwood floor that was damaged. We will definitely hire them again in the near future.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

PO Box 562, Dallas, TX 75217


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

hardwood floor specialist,
ceramic tile installer,
flooring contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Promaster Floors accepts the following forms of payment: CreditCard
Yes, Promaster Floors offers free project estimates.
No, Promaster Floors does not offer eco-friendly accreditations.
No, Promaster Floors does not offer a senior discount.
No, Promaster Floors does not offer emergency services.
Yes, Promaster Floors offers warranties.

Contact information

PO Box 562, Dallas, TX 75217


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day